Telstra Outage Report in Lord Howe Island, Port Macquarie-Hastings, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Lord Howe Island, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lord Howe Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (46%)

2. 

   Phone (33%)

3. 

   Wi-fi (10%)

4. 

   E-mail (5%)

5. 

   TV (3%)

6. 

   Total Blackout (3%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Pearl (@pearlparky) reported a minute ago

  @telstra (part 2) I went in to my local Telstra shop and showed them my internet banking. They said they can’t help with prepaid. She was really rude. I’ve been charged $90 for a SIM that isn’t even active. There’s no data or recharge on it.

• Vine Psychic Reading (@VinePsychic) reported 4 minutes ago

  cont. for #Melbourne psychic reading client: I'm aware a lot of Aussie businesses are also dealing with telecommunication outages essential to running a business. Because @Telstra outsourced customer service overseas they aren't able to fix outage problems. #outages #ausbiz

• Craig - Morrison Porky Pie adviser (@craig3352) reported 5 minutes ago

  @johnny_doe2010 @mariewalsh18 @Telstra I get the caller ID bit, but to send text messages from a Telstra ID that I’ve read received text messages from before...then to call me a few minutes later. I’ve never requested email change and agree that’s obviously why they’ve done it.

• Auslander (@AngloExile) reported 8 minutes ago

  @Telstra You might have 5G, but you have zero customer service. Your customers are leaving you in droves. If I were a pensioner with Telstra shares I'd be deeply concerned.

• Prometheus (@PrometheusAM) reported 9 minutes ago

  Hey @TPG_Telecom are you keen for a new business mobile customer? @Telstra sucks.

• Sue Weber (@Sue_Weber) reported 10 minutes ago

  @Telstra Think it is this one but who knows? I never get answers Complaints number reference 02033720

• Pearl (@pearlparky) reported 10 minutes ago

  @jiangyin @Telstra She was so rude. I know she could’ve helped if she wanted. Even if she couldn’t issue the refund, she could’ve got on the phone and sorted it out.

• Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported 11 minutes ago

  @gmtaylor @Telstra Blimey! I don’t think we have fibre here. Gotta laugh... I had some poor woman ring me back a moment ago for a call back and she chose to ring the home number... the NBN phone line! And she expected I’d be able to hear her!

• Pearl (@pearlparky) reported 12 minutes ago

  @Telstra Hi Telstra, yesterday I bought a prepaid SIM with you because my local Optus network was down. I wasn’t able to activate the SIM because it kept saying there was an error. I looked at my internet banking and I’ve been charged 3 x $30 for every time I tried to activate.

• Josh Croker (@josh_croker) reported 14 minutes ago

  @telstra Please sort your **** out. I have no HFC connection and I'm being ping-pong'd between your Sales team and NBN team and going nowhere in a hurry... 🤬