Telstra

Telstra Outage Report in Lord Howe Island, Port Macquarie-Hastings, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lord Howe Island, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lord Howe Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lord Howe Island, Port Macquarie-Hastings, State of New South Wales 12/28/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • davotweetz Andrew Davis (@davotweetz) reported

    @Telstra hi - is a customer with a “foxtel from Telstra platinum package” as part of a phone/internet bundle a foxtel customer as well as a Telstra customer? Or just a Telstra customer?

  • irenespiro irene (@irenespiro) reported

    @Telstra is there a problem with internet in Melbourne? Have I missed some news?

  • garystark Professor West Wing Fried Chicken Shack (@garystark) reported

    @michaelneale I think there's a way to force it to connect to a human. Sadly, they are all offshore, refuse to read the thread, and are mostly less helpful than the useless chatbot. @Telstra should be ashamed of this pitiful attempt to offload their responsibilities for customer support

  • morgan01010 Morgan (@morgan01010) reported

    @Telstra I called Telstra. There’s apparently no way to view past months data usage on up front plans. Pretty poor service by Telstra again, but you come to expect that

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • BenvanKayz BenvanKayz (@BenvanKayz) reported

    @Telstra my iPhone order has been dispatched and returned twice due to the delivery address missing my unit number. I have updated this online and via customer service who assured me it was re-sent to the correct address but StarTrack confirmed unit number still missing. Pls help