Telstra Outage Report in Karratha, Roebourne, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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rantville
(@rantville) reported
@Telstra I guess you're an automated bot. Why would #telstra offer a #service pathway via twitter that it doesn't offer all its long suffering customers? #telcos
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Concrete Cowboy
(@concrete_cowboi) reported
@joneaves @bookshopaddict Oh yeah. My family have been Telstra customers for years and every single time we speak to someone offshore something goes wrong. Onshore customer service are at least a little better at understanding customer frustrations (even if they aren't much better at solving problems)
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
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Jayne Shannon
(@jaynelshannon) reported
@natasha_yann Bloody hell! I always go through my provider and I know Telstra gets a lot of bad press but they’ve solved all my problems with no fuss whatsoever !
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BrownSquirrel
(@BrownSquirrel) reported
@Telstra I have emergency service workers on call 24/7 in my family - we can't wait until 10am tomorrow morning! What are we supposed to do?
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Patrick Martin
(@pjournomartin) reported
UPDATE: Telstra & Optus mobile service is back.
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Kim Anderson
(@kimswca) reported
@Telstra 1. Telstra App tells me to call re troubleshooting steps on a previously reported fault. 2. On first call, after waiting in queue, just get told to hang up and call again (?!) 3. On second call, am promised a call back, call back comes but then auto hangs up on me. WTF?
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hairy barefoot poofta ☣️
(@hairypoofta) reported
@Telstra It says "I'd like to help you, but, your telstra reception is ****. Maybe try another carrier?".
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TrudyH
(@Todayin2020) reported
@TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy
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BrownSquirrel
(@BrownSquirrel) reported
@Telstra Don't ever patronise customers like this again. I hope you don't ever need an emergency service