Telstra Outage Report in Karratha, Roebourne, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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C C
(@CC68891975) reported
Just sharing some good news if anyone is interested. Telstra techs have been here, my wifi is very very slow, but internet connects again. Woohoo! But suggest I try getting NBN soon. Bosch dishwasher tech also came, bringing back a new control board, free under warranty. Happy
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Gwol50
(@gwol50) reported
@hoddo461 @BazzaCC @Telstra I have been a Telstra customer only. Never any problem, always contact them through the Telstra App, and always get a call back if they are busy. Have Telstra modem and NBN for internet, home phone and mobile. Always helpful,and fix the problems.
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Peter Morton
(@petermortonidau) reported
Why can’t you do anything right @telstra? I asked for a simple plan change - I’ve gone through “your nbn connection is broken” and now discovered you changed my home number. Your live chat is now telling me that numbers cannot be changed. Yet it’s changed!
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ce I Kay Aitken
(@kayaitken) reported
Telstra woke me up at 5am telling me my nbn was down, then twice more saying I had been given $3.50 refund. Warmer 11c heading for 20. Going on bike.
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defido | bropump 👊⛽️
(@defido) reported
@MikazukVII @alessandrod @metasal_ Mate absolutely bonkers validation going on down unda were validating onchain via Telstra (******* Telstra amirite god damn ***** are the Queens Post bastard son ruined the NBN). We’re validating in like 800 seconds round trip to LA crazy phat pipe under water coming online sub 2045 should be able to do, 100Mbps at home by then mate.
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Miss Igraine
(@MissIgraine) reported
@CC68891975 Wow. Shocking. I'll find out this week. We're running something this week where I'll be able to speak to both nbn and Telstra reps and I'll ask about the area/region and also ask about general internet issues in the area. Piss poor.
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Michael Mijalica
(@MicMij) reported
@NBN_Australia am currently in the middle of an outage, but my provider (Telstra) has an estimated restoration of “Unavailable” - have contacted them and they didn’t give a firm timeframe. Original restoration was yesterday at 4pm. Why now Unavailable?
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🇦🇺 ******* 🇦🇺 🐻
(@_andrew_h) reported
Debt collection response….. #Telstra #foxtel To whom it may concern, cc: CEO Your Ref: 98209489 I received a “Notice of Assignment of Debt” (in big red font) regarding an alleged Foxtel debt of $414.38. I am writing to advise you that you may have purchased a defective debt when you bought this debt parcel from Foxtel. Let me explain……. When Foxtel first launched in Australia it was with much fanfare, the Packers, the Murdochs and Telstra united to create a great company, Newcorp and then Channel 9 under the Packers, would supply content and Telstra would provide the infrastructure and roll out which would also double as a backbone for the then Bigpond internet product which would force consumers onto their network due to access to the infrastructure. Smart! As time went on and management changed, they started to consider liquidating their stakes. It also made sense that Telstra be a reseller of the Foxtel product. So in circa 2009 moved into a new house, in leafy Malvern, Victoria. Given you’re based in Sydney, I would think it's akin to Turramurra in vibe. I digress. At this time, I owned a few race horses and was right into the AFL. So true to the intent of the duopoly (Forgot to mention Optus Cable - thats a whole other story) and signed up for a trifecta bundle. Home phone, Foxtel and Bigpond, exactly as the Gods at Telstra had planned. The Foxtel component of my monthly bill was, say $130.00. I remained on this bundle until I moved out of the home in early 2024. Anyway, I use this milestone as a pretty precise date for when I could approximate my turning off certain services. So at around this time, Telstra ceased becoming a reseller of Foxtel and ported its accounts across to Foxtel. This is where it starts to get interesting. Let's assume some upstart Associate at a Tier 1 Law firm sat in a meeting trying to work out a bit of leverage in the transition of these accounts. So, said Associate, a couple of blokes in Navy suits and cufflinks from a Tier 1 merchant bank/corporate advisory, all decide over assorted sandwich triangles or maybe a sushi platter, to put some KPI’s on the transition. The Einsteins with the pocket handkerchiefs came up with a minimum and maximum for all sorts of metrics. The most important would be ‘account churn’ on the transition. Somewhere along the way, the Gods at Telstra saw their KPI was looking shaky, so they just started moving accounts, and here's the rub, when they did that, they didn't tell the customers! Next bill comes in and it's from Foxtel! I think nothing of it because it's still ******* with Telstra. The bill had gone from $130 per month to $400 plus per month. So I jumped straight on the phone to Telstra and ask WTF! They inform me that there's nothing they can do because it's now controlled directly by Foxtel. So, logically, I call Foxtel, who have the worst hold music known to man, and speak to them, saying I received a substantial bill and asking why it changed. They said, well, cause the package you were on no longer exists, cause it was a Telstra product, so now you’re on a Foxtel product! I said “well cancel the subscription.” They said, we need you to clear the account. This is where the peculiar and circular stupidity magnifies. The Americans like to say ‘getting wrapped around the axel”. Basically, my account shuffled between two elephants, process inefficient, corporate disappointments. And as a lowly businessman, who has seen inside both these companies over 20+ years, am relegated to the ping pong of ownership. CEO, I copied you on this as I think it's fair to say there would be a bunch of these accounts in the parcel you bought, so I hope you paid f#%k all in the dollar for them. 1/2
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Ray Francis
(@RayFrancis) reported
@BazzaCC @Telstra Your problem could be with the NBN..but they co-ordinate well with Telstra. It cold be the roots from trees. Unit 4 was down for 3 weeks. Unit 1 had trouble. The contractors laid down a new conduit for the optical fibre. A big job.
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Wendy Strehlow
(@Strehlowwendy) reported
@wade396 @Telstra Hi Telstra are you aware of an outage inBondi ? No help from NBN been almost 8 hours now