Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 03/13/2026 23:10

March 13: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BiancaJaydee Bianca (@BiancaJaydee) reported

    @SarahHarris @Telstra Totally agree! And you can’t even get someone on the phone to help. I had to go into a store. Poor form @Telstra

  • Cuttlef79645385 Cuttlefish🦑 (@Cuttlef79645385) reported

    @JulianneMcKen18 @Telstra @telsta So frustrating. Just lodge a TIO complaint online. TIO advised us it’s moving to next stage now (ours) Telstra fined a higher tier penalty (4 tiers in all) as they haven’t resolved it already!

  • H4LDC Dianne (@H4LDC) reported

    @SarahHarris @Telstra What customer service? I haven't spoken to a person at Telstra Customer service in like, 3 years!! 😡

  • bollycise Racheal Leigh (@bollycise) reported

    @Telstra They were never asked or told to cancel ANY email services!!!

  • trotsracing Mike Denny (@trotsracing) reported

    @SarahHarris @Telstra Probably because they don't care. We've had nothing but problems with them.

  • Cuttlef79645385 Cuttlefish🦑 (@Cuttlef79645385) reported

    @Telstra Then why have online chat told me it’s to do with privacy? What a joke. No accountability. Just farm out customer service to teams that are probably offshore, probably getting paid nothing or very little and have no oversight.

  • loverofnb Kitty'sBoobieBuddy (@loverofnb) reported

    @SarahHarris @Telstra It's like that Sarah. I haven't been able to do the chat thing to resolve issues. Also the widget was so awful I got rid of it. (That showed how much data is left/used.)

  • atmwe Angela Walsh-Edgar (@atmwe) reported

    @SarahHarris @Telstra Have to say I used the help chat on the app and much improved service 👍🏽 hope you get what you need

  • LadyLynnMaree Lynn Maree 🌸 (@LadyLynnMaree) reported

    @SarahHarris @Telstra I have been a faithful customer with Teltra for 32 years. Tried to navigate communications with them during lockdown. Through complete frustration and lack of support I have now changed providers.

  • Adam_GT3 Adam Zimmer (@Adam_GT3) reported

    @SarahHarris @Trooper__D @Telstra I have had the same issues for 4 months.. going back to Optus!!