Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 11/22/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • psaunder75 Patrick Saunders (@psaunder75) reported

    @Telstra No because I thought the IT team would want to see the error ocurring so the can troubleshoot it properly. Reinstall isn't a proper fix is it?

  • voidt0uched fiery ☆ (@voidt0uched) reported

    @Yosh_Cries help telstra replying to this is so ******* funny to me

  • erinmsingh Erin M. Singh (@erinmsingh) reported

    @4point367 @Telstra The standard telephone line connection was great to receive inbound and make outbound voice calls. The only time we couldn’t make and receive calls was when the power lines were down from storms which didn’t happen often. I feel ADSL 2+ was more reliable than NBN. ADSL 2+ upload…

  • jamesphumphreys James (@jamesphumphreys) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • Skyelark0 Skye High 🌻 (@Skyelark0) reported

    Top 10 tweets sent before disaster (@Telstra get your **** together)

  • ross_hopkins Ross Hopkins (@ross_hopkins) reported

    @Telstra Hi! I spoke to someone yesterday about changing the delivery address of an order. They said I’d get a confirmation of an escalated case, but I haven’t received it. Are you able to help?

  • frost_farms Frost Farms (@frost_farms) reported

    @Telstra is now in the sin bin as officially the worlds. Worst customer service telecommunications company. After technicians called me and then didn’t call back and emailing them for probably two weeks ,Now they want me to fill out a form for a fault with a mobile service !

  • janebriggs07 pommie (@janebriggs07) reported

    @Telstra my daughter has been waiting for her phone since 17 th Feb and just gets no resolution when she contacts you. Appalling customer service, spends ages trying to get through to anyone and when she does they hang up! Absolute shambles !!

  • AshNathens Ash Nathens (@AshNathens) reported

    @Telstra Hi Jo - I have been advised verbatim: "There is no active internet connection under this account. Can you please confirm?" I know I have an account because: 1. I can log into my Telstra account and see it 2. paying for it since 2017 3. I am connected to that service from home

  • adamthebrave Adam Moore (@adamthebrave) reported

    @Telstra I have no phone service even though it says I’m connected to 5G. Your customer service was going to send out an NBN technician? And now they’re saying they’ll call me in 24-48 hours? How? I have no phone service.