Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 01/11/2026 13:50

January 11: Problems at Telstra

Telstra is having issues since 02:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Diamondback1949 Antifa Maynard G Krebs Cultural Marxist Lefty (@Diamondback1949) reported

    Seriously - if you are even thinking of moving your Telstra 4G mobile to 5G - don't. Telstra website and fulfilment is bizarre and completely non-functional. Wish I could cancel now. Telstra will never change. Terrible user experience.

  • Diamondback1949 Antifa Maynard G Krebs Cultural Marxist Lefty (@Diamondback1949) reported

    @telstra sucks. I have just cancelled my order for a new 5G mobile service. Your website sucks. Everything about your existence sucks. As a company, you suck. You are worse than @qantas - that is awesome suck.

  • karmabusdriver Johnaldinho (@karmabusdriver) reported

    @DaveMilbo We switched over to NBN about a year ago and are with Telstra. Only 40 Mbs but can't complain, it's reliable and good enough for what we need it for. Only issue is their customer service. It's been horrendous on those few rare occasions where I've needed to contact them.

  • shhsquirrel Ian Webster (@shhsquirrel) reported

    @telstra what does a person need to do to convince you Bigpond support people that your supplied router is continually falling over. 6 times in the last hour.

  • alftracey Alan Tracey (@alftracey) reported

    @Telstra trying to activate a new prepaid phone. Got an email from Telstra saying there are technical problems and need to contact 24/7 chat. Did this and no response. What now?

  • dlgiven Dan Given (@dlgiven) reported

    @dysorojo @DaveMilbo Be careful with grace period. Telstra shut my adsl about 15 months into it, no notice, because ‘you need to switch to nbn’. They could never explain why they did it early, or without warning. They reconnected when I found out what happened but it took a week.

  • JKsOnTheRadio JK (@JKsOnTheRadio) reported

    @Telstra 23 days, no internet and no sign of any resolution. Not great when my wife only gets paid if she’s able to work and can’t buy it’s ok Telstra is very sorry for the inconvenience so I’ll pay my bill with that.

  • LunaFamilliar Luna✨ | Watch Symphogear (@LunaFamilliar) reported

    Never in my life have I experienced such horrible customer support I’ve been trying for 6 hours to check the status of my name change request with Telstra and after HOURS of back and forth with no progress over their message system got sent back to a robot: “hi how can I help”

  • ryanholm886 Ryan Holm (@ryanholm886) reported

    @AdamTrolloar @DaveMilbo Meanwhile on other ISPs that aren't Telstra I haven't needed the 4G backup service because it doesn't drop out (unless it's a system-wide outage)

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @DaveMilbo Between the "technology mix" and ISPs cutting corners on the wholesale costs, NBN was never going to be as good as the cashed-up networks in countries with high population density. But I'm damn glad we don't still have the millstone of Telstra's monopoly hanging around our necks.