Telstra Outage Report in Karratha, Roebourne, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jase Clamp
(@jaseclamp) reported
Wow. I left @telstra due to poor customer service. I chatted with support to get the remaining credit: "sure!" I thought "wow, that was great support, just a bit late" Only to realise 3 months later it was a complete fabrication. Credit is still sitting there. Sorted.. but gosh.
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Brenda S
(@Ew_trader) reported
@MPX_Trader @Telstra We had same issues. I think what fixed it for us is having the NBN box connect directly to a power point on the wall and not through power board. Is your computer an all in one?
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Brendan
(@Bdnzor) reported
@Telstra No matter how much maintenance you do to the rewards store mine remains forever broken as it has been for months and months. I have a heap built up now because I can’t use them. Does a case even really do anything to fix it?
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Luke Kendall
(@LukeJKendall) reported
Tried out a new response for the "I'm from Telstra, we're calling because of a problem with your internet" scammers. When I asked "But if you're from Telstra, shouldn't you have put me on hold for 4 hours", he hung up.
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Murray Webber
(@MyNameIsMurray) reported
Every time I try to get help, you're simply directed to a complaint line where your complaint is black-holed. Every time you get further, they look at a map and say "there's no black spot there, you're mistaken, maybe order a new SIM card". Telstra's service is utterly pathetic.
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Brett Schewitz
(@SchweppsRocka) reported
@Telstra Looking to talk to someone with some authority that can actually listen to my issue and provide real help as opposed to telling me to turn my mobile off an on, leave my mobile data off or upgrade my plan to a bigger plan.
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Jamie Chapman 🔬
(@Chapman_Histo) reported
The website still directs you to the Telstra Building and I had to be told by someone on the 5th floor to go to the RHH reception. Anyway, if you know anyone who uses the service, please pass on the information. :)
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Andrew Clarke
(@AD42Media) reported
Good news. I’ve now found a more useless organisation than Telstra. Well done @CommBank and @CommSec it wasn’t easy to be that ordinary. #rantover and I promise to try and be positive, but it was here or the poor bloke on the phone.
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Brett Schewitz
(@SchweppsRocka) reported
I’ve been chatting to @Telstra’s “help” team in the app for 7.5 hours and counting. What a useless system.
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Prabhash Miri
(@Muralidup) reported
Come-on @Telstra , you are a multimillion company ! You change the customers plans just by sending an email, then charge to an entirely different plan. No consent and even the new plan never match with old. This is bizarre, unfair and unethical. Be careful @telstracustomers !!!