Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 01/15/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RodGullickson Rod Gullickson (@RodGullickson) reported

    @AmyRemeikis We had issues when it rained, Telstra switched us to a different pair from a nearby pit to the node which is a few blocks away, has been much better. As others suggest, we got a cat6 cable run from where the cable entered the roofspace straight to the modem.

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra Been on chat for 1.5 hours and it allegedly escalated to third line support, but then the chat just went silent. "It'll be another 10-15 minutes" 20 minutes ago. Precisely how crappy is your support?

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @AmyRemeikis Put in a complaint to Telstra or the provider about poor service . Get a SR number and tell them you are going to the Telco Ombudsman . Put in a complaint online with as much detail as possible , dates and times of poor connection, complaints and cost . You will get a response

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I CANNOT CHAT TO OUR MESSAGING TEAM BECAUSE I CANNOT MESSAGE MESSAGING IS THE VERY THING I WANT TO DO AND CANNOT EXACTLY HOW ABUSIVE IS YOUR SUPPORT SERVICE DESIGNED TO BE?

  • Seldomsean63 Sean Robbo - I have Q fever idiots, not fkn Qanon (@Seldomsean63) reported

    Did we just get space invaded as power went off for about an hour & now it is taking forever to load up on the internet & my Netflix on Telstra TV & getting blurry poor quality TV picture ? @Telstra ? Internet super slow on computer ? #Justsaying Always happens in the movies ?

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I think I regretfully figured that out some hours ago. we are still trying to do that, me and Nameless on your help chat desk Interesting that I have to pay an extra $20/month for the privilege of being charged $10 a day for international roaming

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @ElianeMayer6 @AmyRemeikis By contacting Telco I had one contact, or Case Manager, who was very helpful . We have had lots of problems with connections and speed . Main problem being old copper wire and distance from the node . Got a good refund as Telstra was simply not providing promised service

  • kranknm1 Noel (@kranknm1) reported

    This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service

  • Seldomsean63 Sean Robbo - I have Q fever idiots, not fkn Qanon (@Seldomsean63) reported

    @Telstra Lol yeah but ironically turning everything off at the wall for a few minutes seemed to fix it all. Everything on Telstra TV was taking for ever to load up & it kept dropping out, so yes was weird. Internet on my laptop seems ok this morning & currently watching 7plus . Thanks.

  • BoyfromTok Peter Schrieber (@BoyfromTok) reported

    @AmyRemeikis Telephone exchange is Telstra. You need an NBN connection with a good ISP. Preferably one with an Australian help line.