Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 02/05/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported

    @Telstra @TmChrisk31 Worryingly a lot of people have been switched over the 4G backup on smart modems...and Telstra's diagnostic tools say there is no problem.

  • AnthonyHunter83 Jason Brip (@AnthonyHunter83) reported

    @MatthewSigley @Telstra Damn. Now I have to find one of those coax cables from the 80’s.

  • ftafra Frane (@ftafra) reported

    @Telstra poor support continues. Had some work done then said "We are available 24/7 over the instant messaging platform" Errr no Tue 17th My 24/7 chat was ignored till morning 18th I had some, then it stopped, nothing till morning Nov 19th My 24/7 chat was ignored till morning.

  • ftafra Frane (@ftafra) reported

    @Telstra I also had re-type, explain, confirm & clarify the issue all over again. This is ridiculous. This is negligent. My elderly parents have no working phone system & no one seems to care.

  • CoolJosh3k CoolJosh3k 🇦🇺 (@CoolJosh3k) reported

    After “upgrading” my #Telstra internet service to #NBN internet, it took them till today (20th) since the 4th to actually connect me. ⏱ It took longer because they had to send out a technician. The problem: when a neighbour was connected, they severed our phone line. 🤦

  • BranwoodJack Brandon Chen (@BranwoodJack) reported

    @Telstra I get over 300mbps down using Optus 4g on my iPhone 12 so no thanks, ain’t switching to Telstra

  • 1lazylola Lola (@1lazylola) reported

    @Telstra Thank you amber. Good to know I can get a hold of someone at twitter. I finally got through to someone on the chat and he got a temporary fix until someone can fix the issue in the street. Thanks

  • jrgibson1 John (@jrgibson1) reported

    @Telstra A message was sent 31 minutes ago to which NO ONE has replied. Can you explain to your customer who spends over $350 per month how the chat service is more efficient than a telephone call to a telecommunications company?

  • anthonygiw anthony giw (@anthonygiw) reported

    @Telstra @telstra is crippling small business everywhere and offering no service. I just hope the communications ombudsman moves swiftly on this case. We are at our whits end and it’s all due the incompetence of @Telstra

  • kaylaasale Kay #FreeWestPupua (@kaylaasale) reported

    @Telstra not even the bank needs that much information from us, if I walked to the mail box and took a letter with her info I'd have more chance to get onto NBN? I was also told we can't make complaint and lady on the phone refused to give complaint details.