Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 01/18/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlimFuzzy Andrew Lim (@AlimFuzzy) reported

    @Telstra why whenever your Internet service goes down, your outage page says it's up. How does that internet outage page work? Is it a manual thing (based on reports) or is it automatic? Also last time it was down for a week you said we'd get a refund. Never happened.

  • Kris_andthemoon Bisexual Icon (@Kris_andthemoon) reported

    @Telstra We can't because the screen is broken 🙄 I spent 40 minutes on hold yesterday and was told it was fine to return as is because it's a Samsung galaxy not an iPhone

  • YugNivek Yug Nivek (@YugNivek) reported

    @kjk0406 @Telstra The Filipino you only ever get to talk to will not give you a number to call... and they never know anything. Got a problem? They threaten you with high charges first.

  • rosannakingsun Rosanna Kingsun (@rosannakingsun) reported

    @jo_laverty @Telstra I had the same thought! Support via the MyTelstra app wasn’t helpful but thankfully Customer Support via Twitter found the problem and fixed it

  • NumnutsDevice Robin Smith (@NumnutsDevice) reported

    @Rawalak_Farms @Telstra Totally agree. Surely an Aussie that has half a clue what they are doing taking 5mins to sort out a customer request would be better than a foreign call centre. Started at 1pm on live chat currently 8pm, no further Foward. #telstrastucks

  • LissyJoyB LjB🐞🐈🐇🦄🧚‍♀️🧜‍♀️🎐 (@LissyJoyB) reported

    issues & twice I've had her on the phone stressed & in tears over this sh!t. You better believe I'm calling tomorrow. She's been with you since the late 70s... and this is how you treat elderly loyal customers....🖕🖕🖕🖕 #Telstra #getyashittogether

  • No_Heart_ME_D_H White Rose Fan(atic) 🙅‍♂️🙆‍♂️🙅‍♀️🙆‍ (21+ ONLY) (@No_Heart_ME_D_H) reported

    @Telstra pages are just loading for ages now instead of even barely. We keep getting Connection Time Out errors

  • chokalattegirl Tash (@chokalattegirl) reported

    @BaconSupanova Check out the smaller providers that piggy back off of the telstra network and see if you can get a better deal? I think Boost mobile is one. I've recently switched to Moose which runs on the Optus network and am saving about $50/m

  • Rawalak_Farms Michael Hughes (@Rawalak_Farms) reported

    @NumnutsDevice @Telstra It's that bad it becomes funny!! If you have to engage Telstra for anything, no matter how small or simple, it will be hours not minutes. No other company comes close for the poorest customer support....

  • WayneKe78142076 Wayne Kerr (@WayneKe78142076) reported

    @TelstraEnt “Telstra Purple” what a terrible name... what is it you do Telstra Purple?