Telstra

Telstra Outage Report in Karratha, Roebourne, State of Western Australia

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Karratha, Roebourne, State of Western Australia 12/15/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dearmad James Pope (@Dearmad) reported

    Telstra are one of the biggest brakes on business in Australia. Poor service and no communication #telstra #breakuptelstra #competition

  • tricia_echo Tricia Waters (@tricia_echo) reported

    @EFTM @trevorlong Only wish that they would invest into the dead spots. 1 bar on 3G, loved the Edge network until they canned it. 1 bar on 4G, still on ADSL and surviving on a network that Telstra have put in the too hard basket. NBN - perhaps one day (date keeps moving).

  • fitba11 fitba (@fitba11) reported

    @Dave_Matteo Walked into the Optus store nearby, sorted with a new service in about 17 minutes. @Telstra

  • DibbohRS DibbohRS (@DibbohRS) reported

    @BuzzOCE Yeah man I tried to leave Optus due to a work phone was with them which was also my personal phone, so I tried to get with telstra and they said I had to pay 1500 to get off the plan even though it stated in my bill it was month to month. I hate Optus will never go with them.

  • JustMitchJust Mitch Just (@JustMitchJust) reported

    @Telstra I'm trying to transfer my eSIM to a new phone and hit an issue... I've been on the support chat for hours now, with around 45mins between each response (which usually is ignoring what I've said, and sent me a copy/paste response). What on earth is going on there?

  • pracconnect Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory (@pracconnect) reported

    @Telstra please stop calling me to tell me there is a problem with my NBN - call me when it is fixed. Also, when you call me, stop asking for my security details: you are calling me from a number on your screen & if I answer, you've reached the correct, intensely annoyed guy...

  • mohitg76 Mohit Gupta (@mohitg76) reported

    @NBN_Australia Well I replied and still waiting in fact @Telstra does not even pick the phone to cancel an order.. I cannot take any other provider as they are blocking the allocation.. I am guessing this may be a legal issue🤔

  • fitba11 fitba (@fitba11) reported

    Has anyone ever been in a @Telstra shop when there were not ‘issues with the system’?

  • camybobany 😷Camybobany. Distance, mask, wash your hands. 😷 (@camybobany) reported

    Does anyone have any advice on how to get @Telstra to fix a problem. Really fix it, not just say they fixed it?

  • alftracey Alan Tracey (@alftracey) reported

    @Telstra Foxtel on demand service has stopped and need a new set top box . Requested last Dec nothing has happened. Have been trying continuously to sort this out through the Telstra app help chat system for 3 days. Promises to help and no actual assistance. What can I do?