Telstra Outage Report in Karratha, Roebourne, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJG (@djg1357) reported 9 minutes ago

  @Telstra Level 2 case files were opened and closed without telling me. If I had been told to contact tech support I would have done it rather than waste a week. It shouldn’t be this hard for someone to get some decent customer service - should it???

• 
  DJG (@djg1357) reported 11 minutes ago

  @Telstra @andy_penn Sure - will send through what I have - though apparently the case was also closed without anybody telling me. After a week of this runaround I am so over Telstra it isn’t funny. Kafka would have loved this Telstra support set up!!!!

• 
  DJG (@djg1357) reported 12 minutes ago

  @Telstra Sorry - all I think you said on DM was to wait for contact regarding the 7&8 Dec faults and then raise the booster issue. So I don’t see what you have actually escalated? Won’t hold my breath on tech response timing either given it is now 12 Dec (6 days passed already from 7 Dec)

• 
  Glyn MacLean 麦格荣 (@glynmaclean) reported 12 minutes ago

  @Telstra I have been without 4GS reception due to "planned maintenance" for over a week. This is significantly disrupting my business. Telstra never tells mobile users, never makes up for it and very poorly manages expectations. 5 years as a premium customer paying hundreds per month.

• 
  RunningTato (@RunningTato) reported 13 minutes ago

  @Telstra I have not had internet for 4 days. I cannot contact anyone at @Telstra. I have been on the message help all day waiting for someone to answer. Can someone please help me?? I pay $100 a month and would expect a bit better than this

• 
  George A. Quintas (@GivaDogaBone) reported 18 minutes ago

  @Telstra , what is going on with your 134 944 number? I’ve on the queue for more than 3 hours and I’m still waiting for my turn. You are wasting my afternoon and night. Not happy with your service paying a lot of money with you and as a customer I deserve better!!!!

• 
  Fyroze-coder (@FyrozeC) reported 22 minutes ago

  Embarrassing #telstra . No idea of issue. In the dark. No phone, no internet and no TV. 😡😡

• 
  RunningTato (@RunningTato) reported 22 minutes ago

  @Telstra Thank you for replying. Unfortunately not, my address is listed as: “There are no confirmed interruptions in your area”. How can someone help?

• 
  Carla (@cookiedaux) reported 29 minutes ago

  Finally went into a Telstra store to sort it out once and for all. Had to wait 45 minutes to be seen and admonished because I didn't come into a store to set it up in the first place. Because I buy things in stores all the time, especially in a pandemic & they couldn't help me!

• 
  Serg (@Serg_Brand) reported 32 minutes ago

  @Telstra hi Telstra again, I have spoken to one of your representatives and they said I have PHANTOM SHAPING. I have a business account for a reason and haven’t had normal internet for 2 weeks. Texting on your service is like speaking with a table, get absolutely nowhere