Telstra outages and service status in Tom Price, Western Australia

Problems in the last 24 hours in Tom Price, Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tom Price, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnny (@JohnnyLydon) reported 4 minutes ago

  It’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.

• 
  Aisha (@oops_aisha) reported 7 minutes ago

  @AshConnell @marka_eth That would be some kind of technical error unfortunately. You’re supposed to get thru to a Telstra operator first who asks you fire, amb, or police and then they transfer and stay on the line till u make contact w the appropriate emergency call taker

• 
  Senator Sarah Henderson (@SenSHenderson) reported 11 minutes ago

  Anika Wells’ claim 'the industry must learn from its mistakes' following a damning report into the catastrophic Telstra outage is not good enough.  The collapse of Telstra’s mobile network on 8 July this year caused chaos with payment systems, shut down train networks, and stopped some people calling triple zero. Mobile telecommunications networks are critical infrastructure.  That is why, on the day of the outage, the Coalition called on the government to urgently deliver mobile network reliability standards.  There must be appropriate minimum standards in place governing the reliability, performance, and maintenance of our mobile networks with significant penalties when those standards are breached.  Asking telcos to 'rebuild trust with Australians by ensuring networks do not succumb to preventable failures’, as the minister stated today, is like hitting the telcos with a piece of wet lettuce.  The minister’s silence on the need for a tougher regulatory framework is deafening.

• 
  Colin Richardson (@RichoColin) reported 12 minutes ago

  @DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.

• 
  Violence is a construct (@wokeupviolent) reported 12 minutes ago

  [DOW JONES NEWSWIRES] Telstra Says Outage Caused by Lack of Focus on Network Timing — Update @Focustheband

• 
  bitterboy (@twistedandbitte) reported 13 minutes ago

  @Telstra What a bloody disgrace you are Telstra. Heard back from the person the complaint went to. Their response was instead of discussing the issue bluntly told us that given they have called us the case is now closed. Never discussed anything refused to discuss anything.

• 
  Di Downunder (@DFactualists) reported 18 minutes ago

  F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

• 
  Lyall Mercer (@Lyall_Mercer) reported 19 minutes ago

  @Telstra Four frustrating weeks of call centres, troubleshooting, refusing to elevate us to managers, cancelling technicians. Four weeks of no home internet, losing money and being given the run around. It’s not hard. Is @Telstra the worst company in Aust for customer service? Still not fixed.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 19 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.

• 
  Michael (@MSVLKnight) reported 20 minutes ago

  @LisaLemon09 I worked for Telstra for a long time and in my experience nearly every major issue was caused by updates being tested in a lab with 10 services and then getting rolled out to 20,000 plus subscribers. It was nearly always inadequate testing.