Telstra Outage Report in Atherton, Tablelands, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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George Roberts
(@George_Roberts) reported
Hey @Telstra I’ve spent 6 hours trying to get your staff to take my money for a new phone and upgraded plan. I’m at the end of my contract and my tether. What does it take to keep a customer? ... Try service. Go on. Give it a go.
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra Pretty sure that last chat was a few weeks back now and I know the contact date deadline given by the TIO was 18 Jan. I’m not expecting Telstra to give any additional 🦆’s and I’m sure the restructure of your support back to Aust shores is a total cluster🦆. Won’t hold my breath
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Michelle ☕
(@SunflowersChai) reported
@Telstra PLEASE get Australian's on support. It is so hard trying to sort out issues with people whose first language isn't English. So much confusion in online chat and on the phone.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Artemis
(@notfalsenews) reported
@George_Roberts @008moonside @Telstra ...The good old Australian Secret Service ...the service you get when your not getting a service
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Shifty
(@xrSHIFTY) reported
Is @Telstra down or something why does my data keep cutting out, it’s outrageous been cutting over every 20 mins, I don’t pay over $160 for my service to be dog ****
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Andrew J Dillinger
(@the88pandas) reported
What in the living **** is the deal with @Telstra customer service? It’s hard to describe the past 7 days. The best I could say is, suspiciously poor service. Like they hate customers. “You want to change your number? Sure, one sec. Thanks for waiting, here’s your banana.”
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Philip Darbyshire
(@PDarbyshire) reported
What's happened to your 'support' Telstra? I don't want to download the app, OR to talk to someone in a different language, OR to ask the Forum. @Telstra I want to to ask a person at Telstra to help with a problem. Is that SO hard?????
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Michelle ☕
(@SunflowersChai) reported
2/2 And that I had to take the phone to a Telstra shop to get it fixed according to legislation she couldn't remember. None of this is true as I later found out from Telstra's own major faults policy. But it's pretty poor that your staff is giving out such incorrect advice.
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a Blaire in there
(@TamblynBlaire) reported
@Telstra once again you mess up a simple task like moving house. I don’t want a new plan. I don’t want to pay more. I want the exact same service at a different address. WHY oh WHY can you not carry out a ai@ple instruction?