Telstra outages and service status in Atherton, Queensland

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 27 seconds ago

  @Telstra No it can’t when there is no wifi network.

• 
  Mike Lifts (@mikeoniron) reported 58 seconds ago

  @Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.

• 
  Josh (@joshatticus) reported 1 minute ago

  @mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 3 minutes ago

  Since the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.

• 
  Madasahater (@Madasahater65) reported 3 minutes ago

  @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔

• 
  Brian Basson (@BassonBrain) reported 8 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  Anna Basic (@AnnaBasic2) reported 14 minutes ago

  @RoadknightThe Yes but no even text message ping let alone some type of alarm they where carrying on about. My personal I pad and my work I pad both with cellular connections with Telstra never received a text at all or picked up on my phone receiving the message but no alarm. My Fitbit that gets all my texts didn’t get the text.

• 
  Lucy Graham (@montrosegraham) reported 14 minutes ago

  @News24Aust Three people died. One person died in the more recent Telstra outage. Australians are supposed to trust the government with Digital ID?

• 
  Nagasaki Catholic Jedi (@M333111x2) reported 16 minutes ago

  @Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.

• 
  Mark (@Markius_vini) reported 19 minutes ago

  @Starlink @Telstra Day 23 Asking Starlink to start providing service to Angola