Telstra outages and service status in Atherton, Queensland

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katarina Brozovic+ (@brozovicbasic) reported 27 seconds ago

  Australians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!

• 
  CatZebraDog (@CatZebraDog) reported 3 minutes ago

  @Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.

• 
  Will G (@willgotsis) reported 3 minutes ago

  @Gatty54 Same thing happened to us few years ago. Telstra, JB Hi-Fi, lucky it was all at like 3am and our bank put a hold on our card (debit card). We found out it was a girl in reception at a hotel we paid for. We confirmed details with her of card over phone. Never again. Ours was $9K.

• 
  Aron Roach (@AronRoach7) reported 3 minutes ago

  @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.

• 
  deirdre ritchie (@deirdreritchi10) reported 4 minutes ago

  Weird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.

• 
  Frau (@AuFrau4655) reported 14 minutes ago

  @1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....

• 
  davie ewan macdonald (@escalatorover) reported 15 minutes ago

  .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

• 
  Kuldeep Sharma (@Kuldeep3085720) reported 15 minutes ago

  @Telstra I buy second hand device now any chance ? My phone is network lock country lock

• 
  Beeza Geeza (@beezageeza) reported 16 minutes ago

  someone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.

• 
  Con! (@c0n_AU) reported 20 minutes ago

  @JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!