Telstra outages and service status in Atherton, Queensland

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Paul (@DavePaul__) reported 1 minute ago

  @AlboMP Use the money from the Telstra outage fine for medical research into these illnesses! Stop lining your own pockets (increase Job Seeker & the DSP so people living with these conditions have more dignity & can afford medication & medical appointments that take months to wait for).

• 
  Ryan Jones (@RyanJones6980) reported 7 minutes ago

  My phone has dropped out 3 times mid conversation and I’ve had to reset my phone to be able to use it again since the @Telstra outage.

• 
  Subhashree Sahoo (@Subhashree50520) reported 7 minutes ago

  @australian Attacked my professional things after @LinkedIn was updated to MSFT details. Do u register IND folks coming from MNCs documented for Telstra business? Went through some horrible nuisance created by some folks to present a different opinion about my career track.

• 
  DJ Wynyard (@danijeljw) reported 9 minutes ago

  @JakeBeer11 @Telstra The credit for outage from @Telstra will only come from thin air 😒

• 
  theconspiracyanalyst. (@theconspir37711) reported 10 minutes ago

  @strangerous10 Telstra has 2,516 Indian based employees. This number includes 1,500 engineering/technology roles and other IT/back-office positions. The issues that Telstra has been suffering over the past few years are software Exporting your product to cheap labour delivers poor outcomes.

• 
  Glenn Hodges (@glenn_hodges) reported 11 minutes ago

  @myaeversx I think we have identified the cause of the recent Telstra outage right here!! Someone decided to try and break the internet!! 🥵

• 
  Lynn Phillips (@HappyPawsTreats) reported 12 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Andrew Grimm (@andrewjgrimm) reported 17 minutes ago

  @Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.

• 
  wisteria_bloom (@009Bloom) reported 19 minutes ago

  @SkyNewsAust Is it true the outrage was due to the technical side of Telstra being handed over to contractor companies in India, and the “Telstra” mangers who look after this area are also located in India!? There are very few Australians left to work on our own network here is Australia!

• 
  Ryder (@V1ceOne) reported 22 minutes ago

  @studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that