Telstra Outage Report in Atherton, Tablelands, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Donald Campbell
(@ardtarig) reported
@chrismurphys @Telstra When I reply to your posts I get responses from Telstra with " how can we help you today? " so all their responses are simply automated and impersonal. I am not a customer. Everything with @Optus. But soon to put NBN with Aussie
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Peter
(@psg_au) reported
@Telstra Hi Renee, It has never been up to the speed expected since going to NBN back in October. No, haven 't had a chance to discuss with you as the APP is a joke for support & it still frustrates me that 9months into COVID, you still have NO Call centre solution.
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Oisin Murphy
(@oisinmurphy11) reported
@Telstra home internet is the worst service I have ever received both for a connection and to contact! I’m looking elsewhere
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Haris Varesanovic
(@M3V0t3F0rP3dr0) reported
@Telstra Not at all. No communication whatsoever. I had so much issues with Chat guys to actually organise order and now can’t even get someone to tell me what is going on. My dad’s existing cable service won’t exist beyond 16/01 so this is urgent!!!
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“Human Stupidity is Infinite”
(@GregoryJaySea) reported
@abcnews The outage lasted ‘several hours’. When there is a Telstra or bank outage, it affects many more people. Taxpayers have a right to expect that welfare payments are not spent on gambling and alcohol.
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Wynstan
(@WinstonV772) reported
@Telstra Is it normal for outages to last for more than a week? There was an outage confirmed on the 23rd and the service restore date keeps getting pushed back. Also, someone has changed the “outage confirmed” date to the 28th, which is wrong and dodgy.
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Belinda McLeod
(@belindam73) reported
@Telstra Trouble accessing functions and the sms message links keeps saying cant access this
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Haris Varesanovic
(@M3V0t3F0rP3dr0) reported
@Telstra Re: order 1-2770745927524, chat reference number: 04424912, we were told technician was going to come yesterday to install NBN. No one came, no communication whatsoever. Guys on chat services are useless. Get someone to fix this ASAP!!!
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SUMMER BLUE
(@bluemoonmonday) reported
@chrismurphys @Telstra @andy_penn It took 11 hours to fix a 10min issue..I kept phone logs and screen shots from the many many "agents" they have ..
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Britty
(@britty96) reported
Would like to let @Telstra know how completely rude their staff is. Call up for help only to be placed on hold over 25 times and be on the phone for over an hour and a half. Only to be scoffed at when trying to explain when the staff hasn’t listened to you at all. Disgusting.