Telstra outages and service status in Atherton, Queensland

Problems in the last 24 hours in Atherton, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  twensor (@twensor) reported 6 minutes ago

  @ravirockks Telstra: "our controls were not good enough". Understatement of the year? Culture is the problem: minimise maintenance costs & only fix things when they fail - - because customers bear the costs of outage. Telcos need a big lesson in what an essential service means. #auspol

• 
  Difficult Deb Campbell @Samsplace9 (@samsplace9) reported 8 minutes ago

  @Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 8 minutes ago

  What in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.

• 
  Robyn Tan (@robyntan) reported 8 minutes ago

  So Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.

• 
  Key Phaser (@KeyPhaser) reported 10 minutes ago

  @Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.

• 
  NewsTongue (@NewsTongueX) reported 11 minutes ago

  🔴 Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.

• 
  Dj Kidu (@KiduDj) reported 13 minutes ago

  @Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?

• 
  Chris (@Chrisjstony) reported 20 minutes ago

  @gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****

• 
  manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported 21 minutes ago

  Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

• 
  Brettme (@Brettski_aus) reported 22 minutes ago

  @KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.