Telstra Outage Report in Atherton, Tablelands, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Atherton, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🎗Sara 🍀
(@iQ_S4R4) reported
Absolute worst service provided in Australia is by @Telstra & @NBN_Australia . These two entities should be paying money back to millions of people. Absolutely useless.
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PHire1Solutions
(@Phire1Solutions) reported
So after 14 days of attempting to get @telstra to provision the brand new Telstra iphone I am paying for, The case manager that is dealing with my problem hasn’t even bothered to contact me. #auspol @PaulFletcherMP
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Drew McKillican
(@mckillican_drew) reported
@Telstra Crazy idea... Can somebody at Telstra IT not simply log in as me and try to visit the reward store to replicate the problem... rather than a regular customer try to explain a complex technical issue?
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Kirsty Callander
(@kirsty112233) reported
@Telstra your customer service over the phone is disgusting. To hang up on my elderly mother when she was questioning her bill that hasn’t arrived but due yesterday is pathetic. @optus would be more helpful #telstra #optus #phone
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Enom S
(@BandannaMan02) reported
@Telstra Matt, Thanks. I’m waiting on Chat support. Is your call support ip and running?
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Jamie Griffiths
(@jamie_griff_) reported
@Telstra Any update on this? Telstra store techs also said a number of customers had reported the same.Come on guys, really does it take this long to resolve when all the other providers are able to support series 6 and a multitude of Apple phones without issues?
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Sean Kim
(@seankimstar) reported
@KaurnaCopia @Telstra I have a xiaomi and tbh there's a lot of software issues
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Kay Lam-MacLeod
(@Idealaw) reported
Telstra: Hi in order for us to help, pls verify your ID Kay: verifies ID, explains what I want T: ok so we can help with that. T: *silence* K: ? T: Hi in order for us to help, pls verify your ID. I went through this loop six times, over 2.5 days.
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Tim Sims
(@TimmySims2020) reported
@Glenina57 If buying a new product/service from Telstra you will get to a human in seconds. But when you need something fixed or a bill queried you will have hours stolen from your natural life span & your sanity tested. Covid is an excuse, they've always had shitty service.
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Steve Daher
(@stevedaher) reported
Good to see @telstra running a nice little scam. You can get $50 off a month for 12 months off their XL data bundle but due to “technical” issue you may be charged full price for the first 2 months. If it happens in month 3, they’ll look into it. You won’t be credited for first 2