Telstra

Telstra Outage Report in Atherton, Tablelands, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Atherton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Atherton, Tablelands, State of Queensland 02/05/2026 00:15

February 05: Problems at Telstra

Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Hadfickla Marilyn Hadfield (@Hadfickla) reported

    @Telstra no you are not here to help.

  • thill73 Tara Hill ❤️🤍🖤 (@thill73) reported

    @Shaebee22 No power yet, the street does but the line on our property is down as a tree fell on it. Apparently they came out yesterday saw the Telstra line on the ground on the road but didn’t look up our driveway where the electrical line was laying. Another day of waiting!

  • chriskelaart Chris Kelaart (@chriskelaart) reported

    @massblockben @Telstra My suggestion... if you can get to a Telstra store and submit a complaint and get the INC number. Once you have that, go straight to TIO and lodge the complaint including the INC there. It's amazing how fast and effectively they can work when they get pinged by the Ombudsman!

  • profsarahj Sarah Joseph (@profsarahj) reported

    @telstra I need to report a fault on my elderly mother’s line in another state. Your phone system makes it impossible for me to do so. This is an emergency. Help me please!

  • curmz26 Josh (@curmz26) reported

    @captincool @Telstra Yeah usually you get sent between 5 different agents. Then they call you, and they are overseas and you can hear their kids running around. Sick of the issues!

  • sean_pozzi1 Sean Pozzi (@sean_pozzi1) reported

    @NRL @Telstra About Damn time

  • jobeth_b jo bella (@jobeth_b) reported

    @misbah06 @AusNetServices Phone service is also dropping in and and @Telstra knows there are issues but we had to Tweet at them to find out.

  • GrahamHiranil Graham Hiranil (@GrahamHiranil) reported

    For someone who has had a Twitter account for 10 years and never posted anything. I would like my first ever tweet to be that @Telstra customer service is absolue trash

  • GlynSmall Glynis Smalley (@GlynSmall) reported

    @Telstra how do I get a technician to come out and repair my telephone line broken in the wind storm on Wednesday night? Online chat hasn't been able to assist! Is there a number I can call. I have no internet for work.

  • GrahamHiranil Graham Hiranil (@GrahamHiranil) reported

    @Telstra Whatever. This has been going on for 12 months now, people need to be made aware of the terrible service - future ex customer