Telstra

Telstra Outage Report in Ayton, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ayton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ayton, Cairns, State of Queensland 02/01/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • margaretchallit madge (@margaretchallit) reported

    @Telstra I went to your store at bankstown and got horrible service. I spoke to your NBN GUY in Adelaide. He lied to me. So no. Not resolved.

  • MelisssaShaw Melissa Shaw (@MelisssaShaw) reported

    @Telstra have been trying to resolve an issue for months to no avail. Can’t speak to anyone at Telstra. Get told I’ll be called by case manager - never happens. You keep charging me so your accounts dept are obviously still at work. WTF @Telstra?

  • SoriTenchi 🦋 SoriTenchi 🦋 (@SoriTenchi) reported

    Hey @telstra just wondering why the internet is so slow? There are apparently no outages in my area, but nothing wants to load properly.

  • OliverGarside Oliver Garside (@OliverGarside) reported

    @Telstra Trying to get a reply from the text help in the app. Keeps crashing. It’s now 36 hours since I sent the first message. 3-4 different agents involved. Back to sq1 every time. Contradictory messaging. Very frustrating

  • PhilGould15 Phil Gould (@PhilGould15) reported

    Why is it, if I find myself in a 5G reception area, does every function on my iPhone slow down to a crawl? So I have to change a setting or something? @Telstra

  • steve_wars Steve (@steve_wars) reported

    @paigecardona Aussie broadband. Customer service in Aus, same nbn line share as telstra. Enough said.

  • tycertank Tycer (@tycertank) reported

    @Telstra I'm having trouble reaching you any other way so I thought I'd try here. My new modem is having issues with the SIM card: the mobile data light is always red. What is my next step?

  • vgupta6000 Vivek Gupta (@vgupta6000) reported

    @Telstra NBN is down at The Gap, QLD 4061. The 4G backup is so slow that even gmail is not responding. What is the ETA on restoring the service?

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    Hey @Telstra what’s your contact resolution time these days... just wondering if my 2 hour chat sesh today for no avail is above or below average.

  • MattMills007 Matt Mills (@MattMills007) reported

    Any chance Telstra mobile service can get a bit worse? Only telecom system I could think of that gets worse rather than better. I can almost see the tower from my house yet service keeps dropping. @Telstra