Telstra

Telstra Outage Report in Ayton, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ayton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ayton, Cairns, State of Queensland 02/01/2026 21:05

February 01: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bantambaby Suziekue (@bantambaby) reported

    Is @Telstra unlimited internet actually unlimited? Because I'm either being throttled or there is an outage in Thornlands.

  • dream_impala Abuse of Power (@dream_impala) reported

    @Optus have had no internet since Friday. Tried all troubleshooting. This is ridiculous… 3 days…. Going to change to Telstra or someone else. Getting no help and bet you I’ll have to pay in full this bill. Unfair

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @truthseeker4216 We're near a polling booth which has had hundreds queueing for up to an hour, bored and on their phones. The same occurs during school holidays, long weekends and when the street festival is on. Telstra does nothing to fix this capacity problem.

  • daveray99 Dave Ray (@daveray99) reported

    @Telstra Hey, you could try actually solving my issue?

  • aisle75 Matt (@aisle75) reported

    @Telstra Yes. Wife has been on phone with your team for 1.5 hours (between on hold and talking to service reps), told they can’t find our account, then told they have an address in Inglewood NSW for us (we’re in Vic), told they can’t help us. Online tool doesn’t work, staff untrained.

  • daveray99 Dave Ray (@daveray99) reported

    Huge thanks @Telstra. Travelling overseas for the first time in 2.5years: 1. Intl roaming pass ($15/day) 2. Said pass doesn't work 3. Try Help desks: bot chat directs to call centre 4. Call Centre queue too big; directs to bot. 5. Call Centre now closed. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • anujahparmy Anujah Parameswaram (@anujahparmy) reported

    Is anyone else having issues with #telstrawifi I’ve restarted the (2 year old) modem and it works for a few minutes and then crashes again.. i can’t afford to tether my Optus phone data forever.. @Telstra

  • bantambaby Suziekue (@bantambaby) reported

    Is anyone in the Redlands having trouble with their internet connection? @Telstra

  • michaessers Micha Essers (@michaessers) reported

    @lasquetimeryl @Optus @Telstra Optus are so bad, I’ve had the same Issue for months. Dealing with their customer service is so bad. Shocking service. I’m only with them for Optus sport. Would change otherwise. Useless!!!!

  • daveray99 Dave Ray (@daveray99) reported

    @Telstra @SteerableWizard I'm still waiting for my issue to be fixed???