Telstra

Telstra Outage Report in Ayton, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ayton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ayton, Cairns, State of Queensland 11/13/2025 16:45

November 13: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • aj_aspire Dr Ann Jardine (@aj_aspire) reported

    @Telstra @NBN_Australia we are now on day I can't remember of the runaround over our NBN issue. It is groundhog day again and we are over it BIG TIME. If one of you doesn't get this sorted quickly it will end at the ombudsman. Sort it please.

  • grdn19 Gordon Farrer (@grdn19) reported

    @Telstra You’re more than a day late on this! I waited another 42 minutes (this also after spending 61mins on your useless messaging service without result). I’m looking at my options.

  • Verydeep3rdman ✝️ Chewy Andrew 🇦🇺 (@Verydeep3rdman) reported

    @Telstra your mobile reception at neapen hospital is down. Do you know when it will be back up?

  • cfwriter Dr Rachel Franks (@cfwriter) reported

    @SueWilson_235 @Telstra Uggh ... My landline either does or doesn't work; it's so random. If I didn't have a mobile, I'd have to invest in some very fine carrier pigeons.

  • bigdyke_energy f*gatha christie (@bigdyke_energy) reported

    @cockroachemoji @Telstra ******* YIKES @Telstra literally wtf u gronks

  • bjwilliam Brian Williams (@bjwilliam) reported

    After waiting for 1.5 hrs in a chat queue, I finally could organise for a #telstra service order to be cancelled. Can someone explain to me why I would be interested in being sold the same service I just cancelled earlier in the chat?

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra I’ve been trying to report a fault with a product using your chat all morning (4+ hours) and every time your people try to give me an answer the chat times out and I have to begin again. Help me.

  • Yang25267529 Yang (@Yang25267529) reported

    @Telstra Yes, it has been a problem for a long time, nearly 3 years.

  • kellyh512 Kelly H 🖤 (@kellyh512) reported

    Hey @Telstra any way to contact you guys about an outage instead of the virtual assistant who can’t bloody help me?!?

  • Toddler_72 Toddler 🇦🇺 (@Toddler_72) reported

    @Telstra Greg, the service has returned to normal, appreciate your reply. Thank you.