Telstra

Telstra Outage Report in Ayton, Cairns, State of Queensland

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ayton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ayton, Cairns, State of Queensland 11/26/2025 01:50

November 26: Problems at Telstra

Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • superceiliog Mountain Person (@superceiliog) reported

    @Telstra #telstra Currently experiencing the worst customer service from any organisation. Intermittent problems since January now zero internet and being bounced around the callcentres. Appears to have no CRM absolute joke.

  • jherald Justin Herald (@jherald) reported

    @telstra your way of doing business is bordering on unethical. I submitted a issue with wifi coverage the I received SMS wanting my account number and personal details.not happening! Next I get a email for a new service that I have to pay for however I never spoke to anyone

  • sachdev_mahesh MAHESH SACHDEV (@sachdev_mahesh) reported

    @Telstra @startrack plz update me with incident number - 47077534 @Telstra I don't see this being delivered for another week or so, what's the solution now? Looks it's been lost or damaged

  • Minus777 Peter (@Minus777) reported

    @telstra Four weeks today and the NBN plan upgrade isn't done. Yesterday Telstra said the network team is on it. Maybe tomorrow it'll be complete. #Telstra

  • youknowyou11 youknowyou (@youknowyou11) reported

    @CaraErin1 Also mobile. Runs on Telstra's network.

  • SammyYousef syousef (@SammyYousef) reported

    @Telstra Cancelled Xbox Game Pass Ultimate but it is listed as expired but active on my Microsoft account. I can't cancel it through there and Microsoft support tells me you have to cancel it, but you tell me Microsoft have to cancel it. I am stuck. Wish I'd never bought it.

  • BrettWemyss Brett Wemyss (@BrettWemyss) reported

    @Telstra What good is an assistance package when your service isn’t working, Telstra customer near Lismore on the second day of no service, please send starlink, sent from Optus. Woolworths shut because their POS relies on your service also, many shops without data so no eftpos either

  • au_chrismor Chris Moran (@au_chrismor) reported

    @Telstra we have very unstable coverage 3G/4G/5G in Kenthurst area right now. Is this related to the report on you web?

  • guidomelo1 ***** Melo (@guidomelo1) reported from Melbourne, State of Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • Angrysausagedog Chris (@Angrysausagedog) reported

    @CaraErin1 @johnshakespeare If you want access to Telstra infrastructure, but not the Telstra price, look at Belong, they are literally owned by Telstra, so they share the same network.