Telstra Outage Report in Ayton, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Ayton, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SJ Whatley
(@grubskids) reported
@GrogsGamut @Telstra I used it once because my internet was down. It told me to go to a website.
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💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧
(@nobby15) reported
from
Westfield, State of Western Australia
@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved
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💧Ray™
(@Glenina57) reported
Marian's brand new Samsung Galaxy S eleventy wouldn't talk to our wifi. Phone - Optus Shop, "send it to manufacturer" Router - Telstra, gave up after 90 mins on hold. Sorted it after 2 days with no help from either. How do non tech people cope with this appalling service?
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Damon Vrettakis
(@DamonV80) reported
@Telstra Update: after going into a store to “rectify” this issue the account has been transferred to my name however my email must remain in my fathers name as “it’s too difficult to change” - are you absolutely serious?
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Ricky🏄🏼♂️
(@galumay) reported
@GrogsGamut @Telstra Its very odd, nearly every other company has improved their online & phone support, using a variety of approaches, since Covid hit. @Telstra is the only one I know of that simply abandoned their customers once Covid hit. Hard to believe they found a way to do more damage to brand
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Danny Blight
(@dj_blight) reported
@galumay @GrogsGamut @Telstra Had an issue last month, funnelled to the IM chat service, get half way through sorting the problem out only to have the chat shut down & have to try & start again with a new person on chat. NOT HAPPENING!
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Andrew Brennan
(@wayguk) reported
@GrogsGamut @Telstra was with Telstra’s Belong internet . They’ve ditched phone support for a “digital first” policy, designed to give the user more control. Sh**tes peak for cutting costs. Ditched them, and happily paid more for another service that employs humans to help.
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Jelly Bean 🤠
(@Bunny45564943) reported
@GrogsGamut @Telstra Siri nd Alexa, the new customer service team.
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Ricki Coughlan
(@RickiCoughlan) reported
@GrogsGamut @Telstra I've had an account with Telstra since it was "Telecom Australia" and worked for them when they were the PMG. I have to say I had a really crappy experience on the app "message service" the other day but an excellent experience using a regular customer service person as usual.
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John Lutge
(@JohnLutge) reported
@GrogsGamut @Telstra And will struggle with more complex issues as they lack the comms and infrastructure that they normally have access to. Telstra now provides one of the worst levels of customer service in the industry. Unless you have access to an Australian contact.