Telstra Outage Report in Ayton, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Ayton, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alex McDonnel
(@AlexDGlengarry) reported
@btckr Thanks, got it. I've heard of others with that problem. I didn't have choice, NBN or nothing. After a few glitches, NBN has been fine for past 2 years, Telstra has been good. Internet just a little bit faster the old ADSL+.
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Eliza Dunn
(@dunnbyeliza) reported
@Telstra I have been trying to call your customer service team to make a query. Instead of being placed on hold, my calls continue to be cut off and followed up with an SMS to a link online. Can I please speak with a team member?
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Lani
(@Lani__Irene) reported
So had 3 dropouts in less than 2 hours, this is why I never recommend Telstra to ANYONE living here, had constant issues with them & they say it is our fault without providing any help 🙄🙄
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Cez
(@Claire_Juranic) reported
@Telstra And saying the will “escalate” this is absolute garbage- it us meanings and nothing actually gets done. It just sounds impressive and like you are actually doing something, when in all honesty you are doing nothing
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Kstov
(@cjsz90) reported
@Telstra What would you like me to DM you? I have just learned that the report I made has been closed with no resolution. I have been more than patient with the situation.
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Wen
(@wen1965) reported
@Telstra Staff not completing tasks, staff expecting the customer to follow things up for them. Staff not able to contact a store because they don't have a phone. General incompetence from everyone involved in my phone upgrade.
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Oona Nielssen
(@oonaplays) reported
@Telstra I’ve been trying to get some help all morning and been locked out of the Telstra app. Did not swear although I should have. It’s torture dealing with you. Nothing but cancellations and failure since October.
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ChiefJH
(@ChiefJH2) reported
@Telstra I have called you three times this morning all to be hung up on every single time. I have no internet and no way of reaching you. What kind of service are you providing? I am beyond exhausted with this. I am in Murrumbeena and I have 0 internet.
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Lilal
(@Lilal89156012) reported
@Samira_Sarraf @NBN_Australia I got a notice last Friday from my service provider Telstra, about NBN scheduled maintenance for early this morning
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benjdunn
(@benjdunn) reported
@Telstra Thanks but apart from extending the wifi signal (which Gen 1 does) there doesn’t seem to be any reason to pay $288 to upgrade ?