Telstra outages and service status in Barmera, South Australia

Problems in the last 24 hours in Barmera, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Barmera, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

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  Turbo Dungstorm (@TurboDungstorm) reported 3 minutes ago

  @PacificJay19 @elldeeone @Telstra Nothing would surprise me. I've seen the biggest of biggest Tech companies make rookie level config errors on all sorts of gear.

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  Lynn Phillips (@HappyPawsTreats) reported 3 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

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  Andrew Grimm (@andrewjgrimm) reported 3 minutes ago

  @Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.

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  Bite Back Dog (@BiteBackDog) reported 5 minutes ago

  @Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.

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  john ****** smith (@jfsmithcnt) reported 8 minutes ago

  @BigDog_USA @Telstra Fat yank piece of ****. Your opinion means nothing fatty.

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  Grev （djenterate era 10^1100yr）「Do protons decay?」 (@GrevGrev) reported 11 minutes ago

  @stupidtechtakes Doubt people outside of AUSNZ know what a telstra is but yeah, **** them

• 
  Justin (@Justin065241190) reported 12 minutes ago

  @Telstra Your network up time is commendable. All the experts here in the comments don’t understand the complexity and that sometimes mistakes happen.

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  Bwad (@bwad) reported 12 minutes ago

  @Telstra You are the most expensive telco by far, when things go so badly wrong, compensation is expected. No network is perfect but when you go down nationwide we expect you to step up and show us you really understand the problems you caused people.

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  Charlie (@chardidathing) reported 12 minutes ago

  @rison99 @Telstra who? it was confirmed the one unfortunate regional case wasn't a result of the telstra outage

• 
  Andrew (@andrewrdn463) reported 15 minutes ago

  @Telstra Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year.