Telstra outages and service status in Bellingen, New South Wales

Problems in the last 24 hours in Bellingen, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bellingen, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 5 minutes ago

  @Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!

• 
  Melanie Grand (@1motherwolfx2) reported 9 minutes ago

  Telstra is one company. It is unreliable and not dependable. I would investigate what's really going on inside the company. I've been saying for years that technology, as it is now, is totally unreliable and dangerous when it doesn't work.

• 
  Nigel Withers (@MajorBlipvert) reported 9 minutes ago

  @VoteLewko Telstra is probably still carrying decades of tech debt. That old stuff has a bad habit of biting from time to time.

• 
  Teflo (@teflocarbon) reported 9 minutes ago

  @agroasx @Telstra Your point being? I never said Starlink won’t affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstra’s business."

• 
  Lynn Phillips (@HappyPawsTreats) reported 11 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Andy J (@AndyJay16634390) reported 12 minutes ago

  Fkn hell, the Telstra witch-hunt on ABC is stupid. All bread and circuses for the peasants to feel vindicated. What a waste of taxpayers dollers.

• 
  Jackie . (@Dempsey57Jackie) reported 12 minutes ago

  I’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.

• 
  Woody (@liberals_ipa) reported 14 minutes ago

  @hitinman This is dumb **** having a system crash under these circumstances. Any company with half a brain would have a parallel copy of the network to run tests on prior @Telstra

• 
  Susan Peak (@SusanGPeak) reported 16 minutes ago

  @Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.

• 
  Hipstergeddon (@hipstergeddon) reported 16 minutes ago

  @Telstra When you say “issue” do you mean the Nation wide Telstra mobile outage ? - that issue ?