Telstra Outage Report in Builyan, Gladstone, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Builyan, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Builyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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AgentX
(@ValuedSpy) reported
@Telstra Guys, very soon Telstra CEO will be sitting out at train station with guitar 🎸 and asking for coins to have cigarette. No more agents at live chat to help Telstra users. All staff removed. Who's is there to resolve issues? Shame on you CEO.
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Mickus_B
(@mickus_b) reported
@Telstra I have been trying to add a service to my account, porting my wife's number from another carrier. The verification tool is not accepting any more than 1 digit. I have left several messages via your chat tool and have never received a response.
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Drew McKillican
(@mckillican_drew) reported
@Telstra This problem extends to all online services. For example, if I am logged in, I cannot even access the Telstra store... if I log out, I can. This is not an issue with the app, its an issue in Telstra internal systems.
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PHire1Solutions
(@Phire1Solutions) reported
Hey @telstra are your systems so bad that you can’t provision my new iPhone 12 or are you just too lazy to work out what has gone wrong? Either way it says quite a lot about your corporate culture. #auspol #Telecommunications #fail
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taryn ʕง•ᴥ•ʔง
(@thereafter) reported
@Telstra, why is your outage website telling me my home internet service is interrupted and won't be restored until tomorrow at 6pm? you guys need to start sending texts; i've been trying to work from home for two hours now with absolutely no luck.
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PHire1Solutions
(@Phire1Solutions) reported
So after 13 days of attempting to get @telstra to provision the phone I am paying for, The case manager that is dealing with my problem hasn’t even bothered to contact me. #auspol
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Drew McKillican
(@mckillican_drew) reported
@Telstra This does not make any sense. The problem exists when I access my account via the browser, on a PC, Mac, via the app, or not - this is not a Telstra app issue, its an issue with my customer profile. The service was working perfectly until a few months ago, when it suddenly stop
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bsingharora
(@bsingharora) reported
@Telstra call waiting to report s stolen phone, 65 minutes and no answer. I think you have my vote for the worst customer service reachability
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Drew McKillican
(@mckillican_drew) reported
@Telstra I spoke to customer services again last night for many hours. I strongly encourage somebody at Telstra to review the chat history. The service level is so exceptionally poor, Telstra management really should know about it.
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Theodore
(@Odysseus_3) reported
@Telstra No one wants the garbage Exynos chip