Telstra outages and service status in Builyan, Queensland

Problems in the last 24 hours in Builyan, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Builyan, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo Jalloh (@MoJalloh) reported 4 minutes ago

  A nationwide Telstra outage took down Triple-Zero calls, transport and EFTPOS, months after 400+ jobs were shifted to Infosys in India. The CEO on $6.7m was overseas when it hit. The union called it what happens when the bottom line beats critical services. #Telstra #Offshoring

• 
  Kara Corruption (@KaraCorruption) reported 5 minutes ago

  @Telstra What if, as CEO, you took responsibility and stepped down?

• 
  Terry Riley (@dankatriley) reported 6 minutes ago

  @GoodyPunch @BilsonhBilson Who, Telstra or the government? If the latter, that is a ridicoulos claim. Selling it holus bolus was probably a really bad idea in the first place. Guess which government did that over 25 years ago.

• 
  Andrew (@andrewrdn463) reported 7 minutes ago

  @Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!

• 
  ClayChucky (@claychuckyclay) reported 8 minutes ago

  @Telstra Force them to allow roaming when they fail or dont give a service. #auspol

• 
  Lynn Phillips (@HappyPawsTreats) reported 15 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 22 minutes ago

  @telstra how do I get business support without calling. I can’t sit on the phone waiting for you to get to my call.

• 
  Nosiree Bob (@NosireeB) reported 23 minutes ago

  @Telstra Maybe try employing some Australians. Every Telstra office I have been into is 99% Indian, not saying that is what caused the problem but also I'm saying that it couldn't have helped.

• 
  Andrew (@andrewrdn463) reported 28 minutes ago

  @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.

• 
  Abul Rizvi (@RizviAbul) reported 29 minutes ago

  @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.