Telstra Outage Report in Burnie, State of Tasmania
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Burnie, State of Tasmania
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (3%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burnie, State of Tasmania
Latest outage, problems and issue reports in Burnie and nearby locations:
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Greg
(@PawnSacrifices) reported
from
Penguin, State of Tasmania
@Telstra Is this an Australia wide issue? Parents in NW Tas, their gateway says internet connected, but nothing loads. Is this the cause perhaps? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Petherbridge
(@MrSamPeth) reported
@Telstra incident number INC16932446 and case number 25132094.
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Hughbastian Bovemorris
(@galaxygoop) reported
@Telstra im gonna be honest i wasnt expecting a response in the first place i dont have a complaint
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john purcell
(@johnpur45487303) reported
@TraceySpicer @Telstra Yes it’s standard behaviour. Check their record with the Ombudsman. Horrible company.
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Andy Le Roy
(@TheAndrewLeRoy) reported
@TraceySpicer @Telstra For Telstra, yes. They made my 83 year old dad sign up for internet saying his phone service would be cut off due to NBN rollout. They gave him ADSL because their fibre was available at his house, and by the time he died several years later, NBN was still not available either.
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tsome
(@Mukurukuswinya) reported
Both @Optus and @Telstra are neck and neck for the worst mobile data service in Atherton/Tablelands. Absolutely shocking.
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John Kramer
(@JohnKramer7) reported
@Telstra Thanks Michelle. I've checked that site before & it says my tower (2453004, Dorrigo Mountain Top) is 3G with 4GX "proposed", (just like every 3G tower). There's a taller tower proposed (which may resolve our blackspot issue) but no date. How do we find out how long it will be?
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Maddie Palmer
(@maddiepalmer) reported
@Telstra Thanks Ryan, @TraceySpicer has attended to this particular issue, but please note the feedback that communicating crucial information only by text or email excludes elderly/digitally illiterate customers, who now more than ever may need to contact health services via phone.
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Pragmatic Australian
(@Pragmaticaust) reported
@TraceySpicer @Telstra With Telstra all things are possible has been my experience. Customer service is 0/10 but they survive by sheer volume. My elderly mother just went through 8 months of drama and no phone for 8 months ….. only when the TIO get involved do you get anything resembling help
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
I'm usually a fan of @Telstra but I just found out something pretty awful. They stopped my extremely unwell 81-year-old father (who lives alone and can't use a mobile) from making outgoing phone calls because of a $70 overdue bill. No warning. Is this normal practice?
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Super pissed off Scientist
(@MarriedtoBringo) reported
@TraceySpicer @Telstra When my Dads Health was declining,we had a note on his file that outgoing calls considered a priority, no idea if I have used the right terminology but whenever phones were down/blackout,he was always prioritised, would usually get a check phonecall from telstra checking on him