Telstra Outage Report in Dirranbandi, Balonne Shire, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Dirranbandi, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Dirranbandi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aussie Little Monster
(@RoycieGaGa) reported
@_chrislala @Outlawblooze @Optus Absolutely ridiculous. Still haven't received anything from Optus to apologise or inform me on a time frame. Really awful for a new phone release. Thinking about going to Telstra. F**k optus
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Glynis Rosser 😷💉💉
(@gdrosser) reported
from
Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
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Scott Phillips
(@TMFScottP) reported
(The @Telstra social media team have already helped me order a replacement modem God knows how long that might have taken thru the 'Contact Us' sausage machine of underskilled / underinformed / underauthorised contact team Needs a shake up, because it's letting the side down)
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David Schulze
(@davschulze) reported
Webchat the worlds worst communication channel. If you aren't going to get back to someone in 5-10mins then your company should up its resources. Had a 24 hour chat with 3 people at Telstra that went nowhere and nonresponse from CBA yesterday @Telstra @CommBank
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@TMFScottP Telstra needs someone to overhaul the usability of their content and customer workflows. They have reasonable things buried in these sausage machine circles all over their app and websites and portals.
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antqld
(@tonysmart57) reported
@TMFScottP @Telstra I went down this same path with IINet. They wanted me to return the faulty modem by post before sending me another one. I ended up just buying a new one myself.
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Tim Sheerman
(@timsheerman) reported
@Telstra This is the 5-6th time in the last couple of months I’ve been trying to resolve the billing and end of contract issue.
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Cherni
(@cherniTweet) reported
@TMFScottP @Telstra mate, I had a perfect service until a storm hit Mel. Since then I constant drop outs that didn't allow me to have a video call. I am with Aussie Broadband and they did a spectacular job in pushing NBN. end result to fix the issue : 4 technicians in a month and a half.
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Scott Phillips
(@TMFScottP) reported
@MinistaWc @Telstra Gotta say, the social media guys and in-person techs are fantastic. It's just the internal processes and underskilled/underauthorised contact centre that lets Telstra down.
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Trevor Burdon
(@trevorburdon) reported
@TMFScottP @MinistaWc @Telstra Btw given you must be conducting much Fool work from home couldn't you have called your business account manager to help expedite?