Telstra outages and service status in Ensay, Victoria

Problems in the last 24 hours in Ensay, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ensay, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kiwibans (@kiwibans) reported 4 minutes ago

  telstra having a massive service outage right during the middle of the work week... absolute chaos for everyone trying to work remote.

• 
  Peter Latham (@PeterLa42944463) reported 9 minutes ago

  @PaulBongiorno Pathetic!! It is patently clear that Telstra deliberately created the problem, specifically targeted Bongiorno, is taking extra time to resolve it, and will not advise Paul what to do to restore the service. Pathetic

• 
  Wot da ! (@jenkspl64) reported 12 minutes ago

  If the updates are external from a supplier, are the updates checked by Telstra before being installed and spread across the system/network?

• 
  jagjetfly 🐎🐎 (@jagjetfly) reported 12 minutes ago

  @MitchEllis67 Is that due to the Telstra outage?

• 
  Secretary Dead Parrot Society (@MyFirstCousin) reported 12 minutes ago

  Bananaby accuses China of causing the Telstra outage. I believe Pauline Hanson did it.

• 
  Old Soldier (@OMGTheMess) reported 14 minutes ago

  Telcos in Australia We need to sit all down and redraw how we do 000. All terrestrial networks should be used, including wifi, and Starlink who already have limited agreements with Telstra for rural comms.

• 
  Lucas | 🇦🇺 (@TheBlackWallaby) reported 14 minutes ago

  @JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.

• 
  zharris made in Aus (@goforgold80s) reported 14 minutes ago

  Hopefully most of the 000 calls Telstra failed to connect were just Sarah Henderson "testing" the network.

• 
  David (@David52578899) reported 16 minutes ago

  @wally_waldo83 @AaronDodd @Telstra Bullshit. The Telstra outage is on Telstra, the govt has no say. Telstra is a listed company.

• 
  Westgate 🇦🇺🇬🇧 (@Westgat06583980) reported 18 minutes ago

  @9NewsMelb Another Vic Gov stuff up. Imagine the big bucks the Risk Management team are on and they had no back up plan for Telstra network failure.