Telstra Outage Report in Franklin, Huon Valley, State of Tasmania
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Franklin, State of Tasmania
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Franklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
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Telstra Issues Reports Near Franklin, State of Tasmania
Latest outage, problems and issue reports in Franklin and nearby locations:
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Tania Fordwalker
(@TaniaWalker) reported
from
Garden Island Creek, State of Tasmania
@AlanBaxter I’m with Boost prepaid (they’re on the Telstra network) and I have no complaints; the service is great and there are loads of different recharge options.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nerida Beardsell
(@neridabeardsell) reported
@Telstra Closed my account with you Nov 2020 last year and you still owe us money!!! Husband got sick of dealing with your incompetent staff via online chat service, coz you don't have phone customer service!? When you don't refund money owed to customer/s, this is theft!!
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Struthers the sewer rat
(@ruthj74) reported
45 mins chat with Telstra to get sim activated. "our system shows we haven't sent you the sim yet".."I received the sim yesterday".. "I can't help you til our system shows we have sent the sim".."I have the sim". "I can't activate the sim because we haven't sent it to you yet."
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𝐃/\𝐍𝐈𝐄𝐋
(@darosi) reported
@freocookster @Telstra I had the worst experience with the last year. Got caught in a loop with their chat bot and then call centre. That went for 48 hours. Only when I complained on Twitter did someone dm me with a special number to call. But it didn’t help got shuffled department to department….
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Mark Phillips
(@iMarkPhillips) reported
@Telstra Why do ex-customers have to spent days debugging bad systems from mega companies like @telstra? Today's announcement was that @telstra found an old system that contained wrong information about me that wasn't migrated properly to a new system.
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SeidonsDad
(@Themarathon6) reported
@somewherein84 7 years with TPG mobile and NBN not one issue Telstra and Optus are rubbish.
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Peter Garrigan
(@PeterGarrigan) reported
I am over #Telstra currently waiting 1hour and half and still they are unable to find someone to help. Not what I would call service. But would appear that Telstra is ok with this
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.
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𝐃/\𝐍𝐈𝐄𝐋
(@darosi) reported
@freocookster @Telstra Was finally told my call was resolved but it hadn’t been. When I called again I was told no notes had been made about my previous calls. You couldn’t design worse service if you tried.
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Mark Phillips
(@iMarkPhillips) reported
@Telstra As I haven't been a @telstra customer for 6 years its clearly a significant problem the company has with its systems. Hopefully the @OAICgov will sort them out.
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David Stafford
(@D_A_Stafford) reported
@Telstra Never mind. Obviously you're just there to copy and paste standard answers. There's no way to get connected to anyone in support and it's not as if anyone in 1st level support would know how to fix it.