Telstra Outage Report in Frederickton, Kempsey, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Frederickton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Frederickton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (41%)

2. 

   Phone (38%)

3. 

   Wi-fi (10%)

4. 

   E-mail (4%)

5. 

   Total Blackout (3%)

6. 

   TV (3%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Marquis d'Killara (@pfbt) reported 4 minutes ago

  @Telstra Third attempt to get somewhere. Asked to speak to a senior supervisor in Australia – cut off. THAT IS NOT CUSTOMER SERVICE.

• Marquis d'Killara (@pfbt) reported 5 minutes ago

  @Telstra @TelcoOmbudsman So someone called back 2 hours LATE. When I got the message I was told “our call centre is currently closed … blah … blah … messaging…. Telstra app”. So now the customer is supposed to spend hours dealing with incompetent people via texting.

• 🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️‍🌈 (@carona50) reported 6 minutes ago

  @Telstra There is network update which started yesterday and finishes Friday so that would explain the iPad but my phone was on the network and there was no know outages. We’ve been having slow internet for some months now.

• Frank (@Frank_Pip) reported 10 minutes ago

  Hey @Telstra your company is the worst internet company in Australia! I spoke to one of your people yesterday who proceeded to turn off my nbn for no reason at all then rang back to get it fixed and sorted and I get told I can’t get help until maybe Monday!! Hopeless!! I’m done!!

• Dave Whettingsteel (@dwhettingsteel) reported 13 minutes ago

  @hirschirsch @Cookiemo1 @Telstra I have latest ios and carrier update on iphone 11 and telstra plan and no issues. You have a weird problem unfortunately. Good luck mate!

• azninsect (@azninsect) reported 13 minutes ago

  @Fasffy Depending on your usage (data and calls), you can get 365 day pre-paid plans that end up being like...$12 a month? On the Telstra network too, so it's pretty reliable. Woolies (of all places) has a deal like this. But again it's dependent on your usage.

• 🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️‍🌈 (@carona50) reported 15 minutes ago

  @Telstra Yes I do have the app... phone has been ok since the wifi came back. I only seem to ever get a max of 2 bars on my phone at home. I’ll contact the help. Thanks

• Marquis d'Killara (@pfbt) reported 17 minutes ago

  @Telstra @TelcoOmbudsman The Board of @telstra and their senior executives must be amongst the most egregious parasites in Australia. The effing customer service is abysmal: insufficiently trained people in another country (no doubt on **** wages), some of them unintelligible on the phone.

• David (@dhc1976) reported 18 minutes ago

  @Fasffy Woolworths mobile. Uses Telstra network.

• Michael Burgess. MAICD MAIPM F.EdPlus (@BurgessMlbcons) reported 20 minutes ago

  An interesting dilemma. On the one hand Telstra tells me NBN has work happening in my area so hence that’s why I am getting 9 instead of 100mbs. But NBN advices no work happening!! One will never know!!