Telstra Outage Report in Glen Innes, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Glen Innes, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Melusi
(@thatjuicyzulu) reported
@Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.
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CirclePoint
(@CirclePoint4) reported
@Telstra I would say it has to do with cost of decomissioning vs ROI on cheap marketing ploy. Telstra has one if the most predatory business cultures in Australia, this is not being done to help people.
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Geoff of Hackett
(@GJBSnodgrass) reported
@Telstra Hi Kunal, thanks, but unfortunately our attempts to sort this out remotely on mum's behalf have just led to more confusion & stress. We just want @Telstra & @NBN_Australia to provide a service that supports older ppl to live independently, stay connected & not put them at risk
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Exotika Exotika
(@ExotikaExotika1) reported
So disheartening when a big organisation puts a small businesa through stress, anxiety, wastage of resource.. @Telstra worst service!!! Worst experience.. almost an year, 98 calls, all the time that I could have spent in nurturing my business, spent in chasing to fix! @andy_penn
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Marcus Shirrefs
(@marcus_shirrefs) reported
@Telstra I need someone who can help solve my order issue. Over 21 days now of “expect an email in the next 24-48hrs” and nothing / nobody seems to be able to help (or they just hang up when it gets too hard). It seems very difficult to increase my spend with you.
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Tim Sheerman
(@timsheerman) reported
@Telstra This is the 5-6th time in the last couple of months I’ve been trying to resolve the billing and end of contract issue.
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Bruce Nibbs
(@Nibzeee) reported
@Telstra It is simple, you dont deal with complaints. Your staff lie when they say they are going to do things, but dont. You spend 9 1/2 hours dealing with "support" telling them it isnt your equipment but a @telstra outage, are told youre wrong, but surprise surprise you are correct
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Jen💉💉🌼 It's the climate, stupid.
(@GasIsTheNewCoal) reported
Just spent nearly 2 hours today and 6 1/4 hours yesterday online to @Telstra. Yes, I did turn it off, then on again. Only Morrison, Taylor and the rest of the LNP rabble fill me with equal amounts of rage. And no, my phone is still not working.
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Jason
(@jasonbelcher) reported
@TMFScottP @FraserWatt16 @Telstra There's good arguments for systems and processes, it depends *how* it's done. Health care is completely different to customer service obviously, but lives are saved by policies of "if the patient ticks these boxes YOU MUST escalate care regardless of how benign you think it is".
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Bruce Nibbs
(@Nibzeee) reported
When @Telstra say that "they're there to help" should be regarded as the greatest oxymoron there is.