Telstra

Telstra Outage Report in Glen Innes, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Glen Innes, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Glen Innes, State of New South Wales 01/19/2026 22:55

January 19: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rick_calabrese Rick Calabrese (@rick_calabrese) reported

    @Telstra Hi Tori, when your network goes down like it is due to yet again Wednesday night your new Telstra ‘Smart’ modems are supposed to ensure continued connectivity. Connectivity is so slow that you can not even open google never mind work from home!

  • rick_calabrese Rick Calabrese (@rick_calabrese) reported

    @Telstra No it’s a brand new modem and only needed it for the first time when Telstra shut down our internet access for maintenance during lockdown whilst we were all trying to work from home and couldn’t leave the house.

  • Lowri_Dragon Lowri (@Lowri_Dragon) reported

    @Telstra Why are no agents taking support requests on the message us service? I had 2 sessions timeout at an hour wait time. Great service again.

  • juantouthrie Juan Touthrie (@juantouthrie) reported

    @katelangbroek @Telstra "Victoria's Housing Minister Martin Foley announced the Government is spending $6 million to shut down and refit The Regal Focus on the area's woes came after radio host Kate Langbroek used her show to reveal she was the victim of an alleged home-invasion last week."

  • bunniesaurusss bunniesaurusss (@bunniesaurusss) reported

    @Telstra It could be just the mobile service issue atm. I've only just swapped over to this new modem because of the constant disconnects from the previous one. Hasn't been too much better. Any time frame for the 4g situation to be fixed?

  • alsnothome Al Stewart (@alsnothome) reported

    @alilleyman @Telstra Unless you _need_ telstra branding I'd recommend Boost. Just grab a sim from the supermarket and follow the directions on the pack. Same network and coverage as Telstra (although may not have 5G??). I tried Aldi but it had less remote coverage (ie most of NT)

  • simonfrazer simon frazer (@simonfrazer) reported

    @katelangbroek @Telstra Switch to Aussie broadband - all customer service located in Australia

  • twiceasrude83 Peter (@twiceasrude83) reported

    @abcperth Pockets of Telstra velocity service still remain and the speed is woeful. We all should be on NBN but they really don’t care

  • WestSydney West Sydney Football (@WestSydney) reported

    "Oh wow Telstra upgrade our plan!" Things that never happen (for free).

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.