Telstra Outage Report in Goonellabah, Lismore Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Goonellabah, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jude Simpson
(@Judanne) reported
@justinrfield @firstdogonmoon @Telstra That is exactly why I left Telstra in 2005 and have never looked back.
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Azza Nagas
(@azzanagas7) reported
It tells you it's for your benefit but the reality is @Telstra have cut what they spend on customer support by having less people available to help you. if I wanted to message, I'd email but I'd like an answer now, not when it's convenient for your overworked & underpaid staff
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Azza Nagas
(@azzanagas7) reported
it took over 2 hours to complete would have been a 5-10 minute conversation with a @Telstra customer support member on the phone... Your new customer supports sucks worse than the previous one did you cheapskates.. get more staff & pay them better #telstrafail
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Good Point 🇦🇺🇬🇧🇺🇸
(@gmorg22) reported
@Telstra It’s a whole of service problem. After they test the line, fault is intermittent so sometimes works sometimes doesn’t. If it happens to work randomly, they assume it always works. They promised a text back which is an hour overdue. Last time they didn’t contact again. 1/2
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Dr Jeannine Baker
(@nenieb) reported
@_deeflorence It depends where you are - check the mobile coverage maps. We are very happy with Boost, which uses the entire Telstra network, but is a lot cheaper, and no contract.
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Robert Tunn
(@Robert6420) reported
@TelstraEnt I hope any issues are handled in Australia as the Telstra overseas call centre is absolutely abismal You might as well talk to the wall!
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Kenny Devine
(@TheKennyDevine) reported
@Telstra Hi Luke As I said previously, I'm not willing to share my personal details. I'm following the process I was told to follow by my case manager. Your call centre is telling people it's closed. I'm not sure why there isn't an easy fix to this? Is your call centre taking calls?
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Ho lee_fuq
(@fuq_le) reported
@gmorg22 Same here, the pits all fill with water, Telstra and co don't care, not there network any more
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Modikutta
(@Modikutta12) reported
@Telstra worst customer service . Bot all over the online enquiry .
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Jack
(@ZypkRL) reported
@Optus Hmm I don’t think “My service is with Telstra” is one of your listed faults... If Optus internet with FTTP is as good as the Chiefs are getting above, well maybe I’ll have to switch