Telstra outages and service status in Hanging Rock, New South Wales

Problems in the last 24 hours in Hanging Rock, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hanging Rock, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teflo (@teflocarbon) reported 5 minutes ago

  @agroasx @Telstra Flexing 23 likes, lmao You do realise that Starlink is severely capacity limited compared to mobile towers, right? It's actually beneficial for the business models of mobile providers if they don't need to run very expensive rural towers to service like 500 customers.

• 
  Jojo 🎗 🇦🇺 (@joey_jo00) reported 10 minutes ago

  Questions should be asked as to why @Telstra does have adequate monitoring on it's network if they downdetector. Amatuers...

• 
  Lynn Phillips (@HappyPawsTreats) reported 11 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  TheFriskyBear 🐻🎮 (@TheFriskyBearr) reported 13 minutes ago

  @Telstra The good old "Sorry" is not good enough, that is not an apology. Pathetic, we all know your a scam mobile network and properly working with the scammers, no wonder why we always get scam callers, it's cause the corporates sell our numbers and information to private companies 🤑

• 
  Drew Morphettville (@Goldenjocks) reported 13 minutes ago

  @Larryjamieson_ >ABC demands Telstra pay a jeet half of lost fare, claims a booking was confirmed from Tullamarine to Townsville approx. 30secs before outage

• 
  C C (@CC68891975) reported 16 minutes ago

  @marquet_yvette Oh no! Watch your passwords, in your notes? Or easy to guess passwords? i set up passkeys to avoid using passwords, you register your fingerprint (passkey) harder to copy. All this happened around the Telstra outage. Telstra and Google acs were affected for me.

• 
  John (@jrgibson1) reported 19 minutes ago

  @Telstra Does this mean you ain’t gonna jack up your prices this year? Or are you going to use this outage as an excuse to charge more??

• 
  Mervyn Fairweather (@MervFairweather) reported 19 minutes ago

  So where is RCS messaging if emergency technology is important? @Telstra Your CEO just said emerging technology was important at Senate Estimates. It would have allowed more people to message during an outage! @sarahinthesen8 @RossCadell

• 
  Dr Ravi Nayyar (@ravirockks) reported 20 minutes ago

  'It also sent a big button phone, powered by a SIM card; however, Mr Gaisford said without a reliable Telstra signal in his area, it has not been able to work.

• 
  Nick Gipson/Enigma🕶️ (@enigmaxtreme) reported 21 minutes ago

  @Telstra Having so much of a country's infrastructure relying on a single company never EVER failing is just asking for disaster. There needs to be a fall back, especially when it comes to Triple Zero