Telstra outages and service status in Hillston, New South Wales

Problems in the last 24 hours in Hillston, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hillston, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucas | 🇦🇺 (@TheBlackWallaby) reported 7 minutes ago

  @JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.

• 
  UnNamedBlade (@un_blade) reported 10 minutes ago

  @ruicharadrius Telstra had an outage

• 
  Ian Hanke (@IanHanke) reported 13 minutes ago

  It strike me that there is a lot of Homer Simpson shouting and gesticulating at the sky with the Telstra outage.....this is such a first world problem and shows just how society has become acclimatised to having everything instantly and having had no experience of any outage of significance before. Sure this is a cluster f..k of inconvenience and I would not like to suffer it myself, but, but with the integrated digital society we have created we have to expect cascading effects. But what this event shows is just how resilient the systems are...think just 50 triplle 000 calls unanswered ( it eas worse and slower in analogue days) while showing us oeganisation like VLine need better back up systems.

• 
  Lynne McCullough (@theMack1ynn3) reported 14 minutes ago

  @FetchStep @Telstra What A Good Girl 👏 If's She's Not Off Somewhere Burning Up The Taxpayer Dollars, She's Hunkered Down With Her Nitwit Mates Doing Juvenile TikTok Rubbish For The Unintelligent. It's One or The Other.

• 
  Horatio (@_cocles) reported 15 minutes ago

  @CmonMick @FetchStep @Telstra Telstra had been **** since 1975. It was called Telecom then.

• 
  Quinny 68 🇦🇺 (@68Quinny) reported 16 minutes ago

  Telstra are lying, the outage was a hack, 24 hrs later and I'm getting messages from Telstra that attempts are being made to sign in to my accounts and they are advising to change passwords

• 
  St Mary MacKiller (@StMaryMacKiller) reported 16 minutes ago

  The Telstra outage is fascinating because I live in a bad spot, with consistently terrible coverage, yet we didn’t lose it at all. So weird.

• 
  Osher Feldman (@OsherFeldman) reported 21 minutes ago

  @grok, this person believes I didn’t know the law when I posted that Sarah Henderson did not break the law. Yes or No. Did Sarah Henderson commit a crime by test calling emergency services during the Telstra outage?

• 
  Peter Ison (@476a803ed32c438) reported 23 minutes ago

  @Lisa9Sophia Why doesn't she ask Telstra about the competency of the network engineers and maintenance. Performed by Indian based company Infosys.

• 
  Citizen of Nowhere Free Palestine 🍉🍉🍉 (@tisy47) reported 24 minutes ago

  How on earth is it that one privatised company controls most communications - even down to the Ghan 🤯 in one of the wealthiest countries in the world? Surely a security risk? #auspol #Telstra