Telstra outages and service status in Ingham, Queensland

Problems in the last 24 hours in Ingham, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lost Soul (@BincyoLost) reported 3 minutes ago

  @Telstra FIX YOUR ******* INTERNET PLEASE. HOW CAN YOU BE THE FASTEST PROVIDER IN THE COUNTRY AND BE SO BAD????

• 
  (-_-(^_^)-_-) ɘɔᴎɘ||ɒV bivɒᗡ (@david_vallence) reported 3 minutes ago

  Don’t you just love @Telstra not. I cancelled my subscription to Foxtel now but am paid up til the 21st dec. nope. They just now turned it off. I’d expect I am going to get a refund? Telstra really have dropped the ball. Their online help only answers randomly.

• 
  Stefan Tapp (@StefanVXR8) reported 5 minutes ago

  @Telstra Whoever designs and maintains your website needs to find a new career, it has the worst user experience of any company I deal with when it comes to account maintenance and bill paying! #Telstra #CustomerExperience

• 
  Vetri (@vetrizindu) reported 6 minutes ago

  @Telstra - Please don’t call yourself a number one NW service provider. Porting request has been lying for 3 days and does not have a process to perform porting. On top of it, customer care agents cannot be reached nor messaging works. highly regret for choosing you over #Optus

• 
  B S A Gibbs (@BenjaminGibbs1) reported 13 minutes ago

  @Telstra making it impossible to close your account. Tried 3 times now and each time they say the account is closed, yet I am still getting billed. I don’t use your service anymore and have moved house! Can’t speak to anyone and have to use the slow and useless messaging service

• 
  Meagan de Bono (@megtosome) reported 13 minutes ago

  @Telstra hey tried calling the number on my #telstrabill for a service you provide but won’t go through because I’m not calling from a Telstra phone! This feels like terrible #customerservice

• 
  💧Brisbane Residents 🐨🐨🐨 (@BneResidents) reported 17 minutes ago

  How do you actually get customer service from Telstra. Tried to find out about nbn but not interested now as I now know no customer support. Wanted to talk about a billing issue but impossible to get to talk to someone. Have rung their phone number nobody ever answers the call.

• 
  Mike Smart (@MikeSma20797052) reported 20 minutes ago

  @bradthegunn @vanOnselenP @australian Fairly true! However he hasn't handled China or Telstra well! Labor currently a joke but! China not our fault but ScoMo making noise ain't helped. KRudd spoke sense on 7.30 Mon (?), never thought I'd say that. ScoMo needs to create non Sino trade OR risk nxt Election

• 
  (Q)uiet Australian No Longer🕇🇦🇺 (@RebekahsRight) reported 21 minutes ago

  Hey @Telstra Why don't you guys answer your phone? I've been trying to get in touch for three week but no one has responded to my messages 🤔 Your customer service is appalling.

• 
  Gabe (@Gab101112) reported 21 minutes ago

  @maio_peter @Telstra There is no long term testing you idiot it’s 100% not safe