Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ingham, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lucinda Coman
(@lulucoman) reported
@GrogsGamut @Telstra 30 days trying to buy a phone plan, w/ added “complexity” of porting old number. 1 store visit, 1 chat lasting 8 hours, + 1 dedicated customer complaint officer - now I have the phone, but not my old number. “Not possible” they now say. Appalling.
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bobmick53
(@bobmick53) reported
@Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful
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John Lutge
(@JohnLutge) reported
@boxcar808 @GrogsGamut @Telstra The TIO said that couldn't do anything for me. They are set up to help a business that loses money from Telco issues in a much differebt way than me. The TIO didn't give a stuff about what happened to me.
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tête-à-tweets
(@ShowUsYrTweets) reported
@GrogsGamut @Telstra RIGHT????? Holy ****, most infuriating 'service' EVER I have a $30 credit with them after cancelling service and they charged me anyway. I'm willing to 'pay' that $30 to not have to deal with that f-ing service to organise a refund.
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Chatfield's Tree Nursery
(@ChatfieldsTrees) reported
@JaneMarwick @Toll_Group We sent parts to a southern customer about 2 years ago... has never been seen since! Ended up meeting the customer in Perth and handing it to them. Not to mention the overcharging I managed to get over $700 over wrong charges from them. Just like Telstra... options?????
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John Lutge
(@JohnLutge) reported
@GrogsGamut @Telstra And will struggle with more complex issues as they lack the comms and infrastructure that they normally have access to. Telstra now provides one of the worst levels of customer service in the industry. Unless you have access to an Australian contact.
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Glenn Hampson
(@GlennHampson) reported
@birdnoises Only if significantly under (more than 50 percent) the average speed indicated in your contract.I nailed Telstra when I moved from Optus for a few months for breach of service contract when they tried to charge me early departure fees.
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sunshinejess
(@sunshinejess091) reported
@GrogsGamut @Telstra Tired of @Telstra non-existent customer service. They too big to care
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duncan w craig
(@duncanwc) reported
from
Sydney, State of New South Wales
@dellvink @GrogsGamut @Telstra I also got a rapid Telstra twitter support wi fi response and service.
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Hawkoseels
(@hawkoseels) reported
4 hours with @Telstra who stuffed up a simple change on my account now havent had internet for that long still on hold with them. Have lost $500 so far today and they saying they will charge to fix their mistake. PICK UP THE PHONE!