Telstra

Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ingham, Hinchinbrook, State of Queensland 12/12/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AilaKhan1 Dr Aila Khan (@AilaKhan1) reported

    @andrewphong_ @Telstra :( back to basics. Customer Experience 101

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    … and ending up on plans that weren't really suitable for me. And I have some silver level support, I'd hate to see what the level below is like. (/end rant) #fuckingawfulcustomerservice #shithousecustomerservice #customerdisservice @telstra

  • benjdunn benjdunn (@benjdunn) reported

    @NBN_Australia So your engineer turned up and fixed it...for about an hour. Now it’s down again. On the phone to Telstra. Again.

  • AlisonBook Alison Book (@AlisonBook) reported

    @telstracareers Hi.. Just spent 20 minutes trying to speak to one of your staff . .. no joy . I am receiving calls from a call centre.. saying they are Telstra..the old fault with wifi.. Now a recorded message then call centre ..NBN outage Assume spam

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    @Telstra support is absolutely unbelievably rubbish. I have on numerous occasions over the past 12 months been given completely incorrect information, reassurances that an action has been taken when it hasn't, dozens of excuses about "issues with the system", ... (1/5)

  • MSpichkova Dr Maria Spichkova (@MSpichkova) reported

    The #nbn service from @Telstra is below any low. The order was created mid-Nov, since then no result. The technician appointment was postponed many times, the last one was for today morning. The technician didn’t come at all, without any notice.😟 The support centre doesn’t help.

  • Agitated_Panda AgitatedPanda (@Agitated_Panda) reported

    @iZadiya Just never work for telstra please

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    … difficulties understanding how I'm being billed because trying to access my bill comes with an inability to see or download my bill because of these errors. (3/5) @Telstra

  • mattirwinphotog Matt Irwin (@mattirwinphotog) reported

    @Telstra Hi Telstra, I have 8 services with you. 2 are out cold. One for 2-3 weeks, one the last 4 days, with working from home this is impossible. I have spent over 11 hours across about 9 calls over the last 3 weeks ... nothing. I need urgent serious help.

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported

    I'm moving out this week and have been in contact with @Telstra through a moving utilities service and also on my own via the online chat function. Yet I have not received confirmation of my order or any indication of when I will receive my service. Not happy. #WorkingFromHome