Telstra

Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ingham, Hinchinbrook, State of Queensland 03/25/2026 03:20

March 25: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnabelAstbury Annabel Astbury 💯 (@AnnabelAstbury) reported

    Hey @telstra thanks* for making me run around all day trying to get my 5 day old phone replaced & still not solving the issue. The disconnect between your stores & central customer service is quite something. I really felt for the staff who had to deal with the nonsense I had.

  • jobsts 01101010 01101111 01100010 01110011 01110100 (@jobsts) reported

    @Telstra do you block (destination) port 465 for your customers? Why oh why? It's smtp over TLS/SSL or smtps. I have had so many people working for me with different ISPs, you are the ONLY one thinking port 465 is a bad idea! #computers #security

  • PandamoniumOCE Panda 🐼 (@PandamoniumOCE) reported

    Today's electrical storm power surged our house and fried the NBN box, meaning we can't access the internet. Telstra can't come out and fix it until Monday. MERRY CHRISTMAS TO US 🥲

  • connections8 James Norquay (@connections8) reported

    @Optus I had a look on Twitter and I see multiple complaints with no action over the last year. Just search “Optus Alexandria” you’ll see, maybe I just need to switch to @Telstra seems like it could be a good story for @ACurrentAffair9 WFH shenanigans and poor connection right near CBD

  • T4n99 T4n (@T4n99) reported

    @Telstra My Telstra 4G mobile network coverage in Allawah, NSW 2218 is so bad that I have frequent call cut off in the middle of my calls. Could you please advise why is that and fix the issue? Thanks

  • Caitlin_Emily1 Caitlin Emily (@Caitlin_Emily1) reported

    @Telstra no option to pay your bill on your app and your staff unable to process a payment after over an hour working with customer service? What an absolute joke

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra Dear Phil No access. That's the issue. You haven't sent the dongle. Promised, in writing, last September, dmd a copy months ago. Am in the bush: v limited online access via older mobile. Links don't work. How do you expect me to go on line, when you don't provide the gadget?

  • catch2911 Sebastian (@catch2911) reported

    @Telstra Hey Anto, No I haven’t yet as I thought it could be a outage sort thing. I will talk to the tech support team soon. Thanks!

  • jobsts 01101010 01101111 01100010 01110011 01110100 (@jobsts) reported

    @Telstra Person has Laptop, can connect to port 465 on OUR mail server via SMTPS (sending) when NOT at home (any WIFI) At home connected to Telstra WIFI connection to our mail server fails (can't send) Using tcpdump packets never arrive MEANING they are killed traversing telstra network!

  • JoPrintz Jo Printz (@JoPrintz) reported

    Just spent an hour on the line with Telstra and Mum trying to sort out her NBN issue. Dan Murphy, open NOW?