Telstra Outage Report in Ingham, Hinchinbrook, Queensland
Why is my Telstra service not working?
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Ingham, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Megan S (@meganvs) reported@Telstra and our internet is down yet again. Speed test is at 0.01mbps 🙄 tired of being asked if we have turned the modem off and on. We try everything before going through the pain of dealing with your “customer support”
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Lincoln Eather (@lincolneather) reported@Mikeistheworst thats wild man, I got Telstra set up in ten minutes. Getting 100 down at the moment too. Bugger.
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Peter (@psg_au) reported@NBN_Australia The whole Wholesale model is flawed, the whole technology being rolled out is flawed.. Any Communications engineer will tell you its CRAP! Would have been better off leaving it to Optus & Telstra to run out their own solution - Better Quality, better service and cheaper for GOVT
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Lisa Pratt (@lisapratt) reportedWhat’s going on @Telstra ? Changed my phone plan with you this morning, have been on your chat platform since 11am as have SOS service only & now told there’s delays in replying to my issues via chat? Help please!
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Darlene McLennan (@DarleneMcLennan) reported@Telstra I’m helping my father set up a new IPad and he can’t remember his Facebook password. Tried to reset but his big pond account not receiving the email? FB suggests to look in junk, there’s no junk folder. His distressed about losing his Facebook account. Please help!
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Sue Weber (@Sue_Weber) reported@Telstra Customer service even when my matter was escalated didn’t bother to get back to me. I have left @Telstra woohoo no more hours of waiting online!!!
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whatarettiwt (@whatarettiwt) reported@Telstra Take your 10gbts back every month that i never asked for and give me back my 5 bucks back every month. That can be telstra gift to me .
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tiarna✨ (@HADITALLRUEL) reported**** **** I just got out of the shower and forgot it nearly time for ruels telstra performance and my sister isn’t answering me about the login and we’re supposed to login now!! 😳
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Pineapple tours (@Pineapple_Tours) reported@Telstra If Telstra spent less time tweeting and more time looking after their customers this wouldn’t be an issue. Posted from my Optus phone because I have no internet or Telstra Support.
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Peter (@psg_au) reported@NBN_Australia Pity there isn't an alternative, as I am sure Optus, Telstra and a bucket load of other internet providers wish there was... NBN have pitiful technical service and appalling customer service. Time for a HUGE Shake up!