Telstra

Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ingham, Hinchinbrook, State of Queensland 01/30/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep31058330 Sandeep Singh (@Sandeep31058330) reported

    @Telstra No it’s not. Your chat team is too slow to understand that smart modem should kick in and but even that is so slow. And unfortunately there is no tech support number I can call.

  • Sandeep31058330 Sandeep Singh (@Sandeep31058330) reported

    @Telstra my smart modem 4g is too slow to open anything. Please assist

  • Sandeep31058330 Sandeep Singh (@Sandeep31058330) reported

    @Telstra I just moved house and my nbn service has not been moved yet. Other option I have is use 4g of the smart modem but the bandwidth has been shaped and it’s way too slow. Sadly, Whole day has gone pass and support failed to get it unshaped.

  • djzaf Usman Zafar (@djzaf) reported

    @Telstra by far you are the worst company I have ever dealt with! In last 6 weeks your velocity team have created more then 14 orders and they keep failing as your outsourced Philippine team can’t work well with outsourced Indian team(held) - I still have no internet connection!

  • Luluflower2020 💧Lulu. V (@Luluflower2020) reported

    @Telstra The problem is still not resolved it is now December

  • KelvinRyan12 Kelvin Ryan (@KelvinRyan12) reported

    @Telstra Long delays to get service or lack thereof from Telstra in store at Midland. Not much customer focus here!!

  • PrometheusAM Prometheus (@PrometheusAM) reported

    @liber8ting @Optus @Telstra Had to leave Telstra for Optus as they shut down basically all their customer service operations. Telcos are a Faustian pact now where you trade your time for basic services.

  • itsKimberlyWTF LightningAussie, AussieGeekGirl 💯 (@itsKimberlyWTF) reported

    @docm77 I had a nightmare being in Vodafrig Australia. Terrible service seems it’s global. I’m actually now with a German company ALDI who have a wholesale agreement with the Telstra network.

  • ChapChap_jpg ChapChap (@ChapChap_jpg) reported

    @Telstra there is still nothing, does this mean you just simply could not be bothered to fix an issue? -thanks chap

  • matt_piggott Matthew Piggott (@matt_piggott) reported

    Retweet this if you hate @Telstra. Not only did I have to downgrade my cable internet to nbn (1/2 speed, same price), but a) it doesn’t work and b) their service is disgusting. Been on chat help for 3 h and not a single troubleshooting suggestion yet.