Telstra Outage Report in Ingham, Hinchinbrook, Queensland

Problems in the last 24 hours in Ingham, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aussieaubs (@aussieaubs) reported 2 minutes ago from Melbourne, Victoria

  @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

• 
  stevecolbran (@EtNa_Os2heavy) reported 6 minutes ago from Sydney, New South Wales

  @farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed

• 
  john andrews (@werdna18841) reported 9 minutes ago from Rockhampton, Queensland

  @826Maureen @Telstra I use Kogan mobile for my iPhone,cheap as chips and not had a single problem,same iiNet for home nbn.i will never use Telstra for anything ever again.

• 
  Diana (@dianainoz2) reported 9 minutes ago from Sydney, New South Wales

  @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

• 
  Bob Pinder (@BobPinder) reported 15 minutes ago from Westfield, Western Australia

  @simonahac @NBN_Australia @Telstra Definitely not. I’ve had to get the TIO involved to release me. Sick and tired of their continuous blunders especially with billing. How good is it that you can’t talk to anyone and all other comms don’t work? Nice reviews of the app 😱 unbelievably crap

• 
  Qaisar Khan (@cdbe59ad3514488) reported 15 minutes ago from Sydney, New South Wales

  @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

• 
  Qaisar Khan (@cdbe59ad3514488) reported 21 minutes ago from Sydney, New South Wales

  @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

• 
  Wasif Bhatti (@ip_sub_zero) reported 21 minutes ago from Melbourne, Victoria

  Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

• 
  Andrew Parsons (@AJAParsons) reported 24 minutes ago from Dubbo, New South Wales

  @canberraseal @Telstra @Optus But if the customer actively follows up faults, poor service, missing modems etc - silence... or an automated ‘take a number’ response. Same applies when given a 4hr window to be at home for a tech (who are usually very nice BTW). But have an overdue bill... whoa!

• 
  Chris McAlinden (@chrismca88) reported 26 minutes ago from Melbourne, Victoria

  Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?