Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Ingham, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Stafford
(@Wraiyth) reported
Doing a service check in my suburb with both Optus and Telstra, who both report there are service issues in my suburb. @Aussie_BB are saying that there are no outages. How are some ISPs capable of reporting an outage, but others are not?
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Emma Dawson
(@DawsonEJ) reported
So! Here’s my day on a plate. Have a piece to file by 2pm. Internet has been down all night. Contact Telstra… 3 hours later, internet still not back on but we have a shiny new NBN contract, for more than we paid before for the same service on the same cable infrastructure. 1/2
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Not10x
(@NotTenX) reported
@indolentdandy @ABCaustralia 100% agree and I've questioned @ABCAustralia, relatively politely, on that exact point via their feedback address. They never reply (their utter indifference towards the Aus citizens who pay them is at Telstra levels). But for now, us of fake logins poisons their collected data
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Brett May
(@iOSBrett) reported
@Telstra She tried one Telstra shop and they were extremely rude and unhelpful. So she drove to Dandenong and they were amazing, very friendly and helpful. Sorted out in 10 mins in person, we have been trying with phone support for nearly 2 months.
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RG vague
(@vaguecuz) reported
@Telstra yes they didnt fix it
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Belinda McLeod
(@belindam73) reported
@Telstra can't get through to call centre my Telstra NBN is not working at my commercial premises and is interrupting business have can I get through to someone - Have to go in with a client so cant hold much longer
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The Cannulator™ *Not available in stores.
(@Cannulator) reported
@maryakate @georgiecrozier Triple Zero is a seperate entity to target emergency services. PMG/Telstra haven’t run call taking. They direct the call to the agnecy requested.
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whatever
(@S_P_N_6_6_6) reported
@droverdriver61 Check out ALDI and their deals. Their lowest monthly deal is $15 a month. Not sure how much data that includes though. I have a family plan with them, 6 phones attached for $110 a month and 120G between us. ALDI uses Telstra network so coverage is decent where I am.
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Hazel
(@Plmg53) reported
@DawsonEJ @Telstra This was our experience in similar circumstances late last year and it took weeks, and many wasted hours to sort out. The customer service people are polite and well trained but the systems they work with don’t work. Good luck!
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stephen mcgrath
(@Stephen78250313) reported
@DawsonEJ Sorry to say this… but I had a similar issue and it was 5 weeks of hell and 20 hours of phone torture… you know me, we worked together… a mild jolly fellow… not after the Telstra experience…