Telstra

Telstra Outage Report in Ingham, Hinchinbrook, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ingham, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ingham, Hinchinbrook, State of Queensland 01/26/2026 03:15

January 26: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_spurway Nick “AstraZenecadabra” Spurway😷💉 #BLM (He/Him) (@nick_spurway) reported

    Hi @telstra I am trying to add an NBN service to my parents bill (which is under my account) and your online order form doesn’t allow me to change it?

  • percivalsmum Karen is double jabbed 💉 💉 (@percivalsmum) reported from Melbourne, State of Victoria

    Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

  • AnnetteK_Aus Annette Kakris (@AnnetteK_Aus) reported

    1 of 2 @Telstra I just spent a very frustrating week trying to move from Telstra to another provider. 5 phone calls, hours of my time and a threat to report the issue to the telecom ombudsman to be told I needed to provide a different account number- a number I have no access to

  • AshleyRDavies AshleyRDavies (@AshleyRDavies) reported

    @Telstra Can you DM me please Sean and I’ll respond. Currently having another terrible experience with agents on the phones and I really need someone who can solve this and is senior enough to have a conversation …..frankly I’d have more success chatting to the AI bots

  • pjmitch24 Peter Mitchell (@pjmitch24) reported

    @Telstra what a disgrace your service is. Unconnected our business line & telling us it can’t be reconnected for 4 days. Your customer service stinks.

  • catestjohn catestjohn (@catestjohn) reported

    @Telstra @NBN_Australia totally bonkers and very poor service. NBN has applied an arbitrary two week health and safety order on us which won’t expire till next week even tho we got out of iso in WA last week. #waitingfortelstra

  • TheCword6 czntgivemethebong (@TheCword6) reported

    @Telstra your **** ****, fix the internet

  • bacco007 Thomas Baxter (@bacco007) reported

    The internet is on the fritz at home (Telstra Business, don’t ask why) - I can’t get anywhere with support because I don’t use their ********* supplied modem

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra No I’m not because it has happened every night for the last week. Also your outages page says nil issues in Baulkham hills at the moment, what’s the point of the page if it’s never right.

  • WarWraith Waz 💉 (@WarWraith) reported

    "I'm calling from Telstra. We've been noticing a lot of errors on your internet when you connect over the past few days. Are you finding that it's slowing down when you use it?" Me: "Not that I've noticed" Her: "OK." *click*