Telstra outages and service status in Kundabung, New South Wales

Problems in the last 24 hours in Kundabung, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kundabung, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Phillips (@HappyPawsTreats) reported 3 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Ghost Patrol (@iamghostpatrol) reported 7 minutes ago

  Telstra down again?

• 
  Kara Corruption (@KaraCorruption) reported 8 minutes ago

  @Telstra What if, as CEO, you took responsibility and stepped down?

• 
  Charlie (@chardidathing) reported 10 minutes ago

  @rison99 @Telstra who? it was confirmed the one unfortunate regional case wasn't a result of the telstra outage

• 
  John Woodcroft (@jonwoodcroft) reported 13 minutes ago

  @sarahinthesen8 Sarah, thanks for conducting the Telstra Enquiry. I see two key issues I The equipment maintenance failure II The infrastructure configuration didn't confine the outage to one region or state. Infrastructure needs to be rebuilt so future outages are confined.

• 
  John (@jrgibson1) reported 15 minutes ago

  @Telstra Does this mean you ain’t gonna jack up your prices this year? Or are you going to use this outage as an excuse to charge more??

• 
  Luke (@lukeeee_sj) reported 17 minutes ago

  @realTomHamilton @BareSware @Telstra Comparing a 24/7 service to food service what in the world is this lmao.

• 
  MsNobody (@MrsNobody21) reported 18 minutes ago

  @telstra Why the hell do I STILL HAVE NO SERVICE????!

• 
  Rob E Russell (@RobERussell1) reported 18 minutes ago

  Just watching the senate enquiry about the Telstra outage with greens idiot Sarah Hanson Young asking questions that border on stupidity. She’s as thick as ****. Yes Telstra ****** up and you can be sure they’ll be moving heaven and earth to ensure it doesn’t happen again. Get over it

• 
  AusPat🇦🇺🦘 (@Aussie_Patriot1) reported 18 minutes ago

  @BilsonhBilson @AnthonyPHoran Government haven't got a good track record of running anything which is why we have record cost of living, energy marked it a mess, housing a mess, immigration a mess as we don't have the infrastructure to support it. Giving the CBA and Telstra to the government also, no thanks