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Telstra

Telstra Outage Report in Marulan, Goulburn Mulwaree, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Marulan, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Marulan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • telemeister
    Brett White (@telemeister) reported

    @Telstra - no joy whatsoever talking to your NBN tech support - they repeat test I've been doing for ages and then said I must have a device with a network cable attached......do any devices still have those? None of mine do, so not much I can do it seems - other than TIO

  • kabykaby13
    kabykaby13 (@kabykaby13) reported

    @PaulBongiorno After 40 years with Telstra, I finally shifted my last account because the online service did not deal with my issue and no-one ever answered the phone.

  • spiritgateoz
    Peta Terry (@spiritgateoz) reported

    @tom_cavanagh @SheepOverboard @AndrewCatsaras No. This is typical of trying to contact Telstra for service. I've spent literally days trying to sort out problems of Telstra's making with Telstra. Hours & hours on phone, online chat, & if contact is made - referred from one person or dept to another. Worse with the pandemic.

  • captincool
    Cloe (@captincool) reported

    The @Telstra support centre is in America?! KMN - American help centres are the WORST

  • ACMEBricks
    ACME Brick (@ACMEBricks) reported

    @InsoliteJericho @Telstra Nonono, I mean the ombudsmen mate, it's a government thing to help prevent big business scamming customers.

  • redhead27
    Redhead 🐯B2BπŸ…πŸ…πŸ‘ŠB2BπŸ†πŸ† (@redhead27) reported

    @Wrenny1719 kayo is good, as a telstra mobile customer got it for $5 per month

  • susanshiwashere
    SS (@susanshiwashere) reported

    @Telstra I spoke with 5 different 'chat' reps and went into the store twice. All 7 people told me something different. complaint lodged (12803589) and have heard nothing back. disappointed on a preimum price point the service is so poor.

  • DougClark5
    Doug Clark (@DougClark5) reported

    @Telstra why can't i get a Telstra ID? 20 year business customer. Missed the Kayo offer as a result. Can anyone recommend a better provider?

  • Thefinnigans
    Finnigans πŸ’‰ε€©ζœ‰ι“εœ°ζœ‰ι“δΊΊζ— ι“ (@Thefinnigans) reported

    @AndrewCatsaras @Telstra Ari. I had very good response from @TPG_Telecom when I reported problem with my NBN/Internet Access few weeks back. They organised a technician to come and check out everything

  • telemeister
    Brett White (@telemeister) reported

    Wow @Telstra....trying to solve an NBN problem is worse than pulling teeth. Messages at 3am, repeated requests to do the same thing over and over again!