Telstra Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Marulan, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Sinton
(@EveSinton) reported
Under pressure, Telstra offered a satellite phone to desperate and seriously ill people in Upper Main Arm today: DID NOT DELIVER. Day 24 without landlines. Promises and lies about restoration of service. Privatisation of Telstra an utter failure, a f*ckn DISGRACE.
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Trevor Long
(@trevorlong) reported
@AnthonyClarkAU @Telstra @Foxtel Do not pay. They NEED you to get off cable... I think the through telstra part is the problem - have you spoken direct to Foxtel about switching TO them direct and getting the new box?
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mark smith
(@xeno1310) reported
@Telstra dropouts have stopped after the outage was fixed last night, however still having issues with packet loss randomly throughout the day causing discord to go robotic and games to completely lag out until it clears up, have multiple ping plotter results from monitoring it
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💧 Mara Roberts Proud Prole🐀👿🔥🔱
(@strebormt) reported
@JAYSEE423 Sorry was being facetious. We're with Telstra and have pretty poor mobile reception and patchy mobile data. We pay for a 'service' we don't receive.
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Amy Hudson
(@fredamy65) reported
@Telstra But bpay details on emailed bill reminders for a start. The app is hard to use. I have two accounts and for knows why, I go into a shop and they can’t help. The whole customer service is crap. Telstra shops should help with billing and they don’t. Like I said. Rubbish all round
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Robert Tunn
(@Robert6420) reported
@Telstra @owenie24 Do you ever wonder why people get so frustrated with Telstra's customer service failing that they need to vent on Twitter? Perhaps your customer service interfaces just don't work for the customers? Perhaps work on fixing them while someone else digs your holes!
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Overlizard
(@Aitch_El) reported
@cathywilcox1 @Askgerbil Oh ive only ever had the recorded message. Sadly i now have no NBN service to disconnect (only 2 bars of Telstra).
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Adam
(@adamgeny) reported
@RandallMcmurph9 I am new to telstra. Good customer support and app. Such a pain to resolve issues though via overseas call centre. Was with tpg which were ok before i moved house. Was not a straight forward plug and play transfer.
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Harry
(@HFarhat3) reported
@Telstra I'd rather get help from my 10-year-old son than u guys like I said your team is not competent or capable; they need more training lets start there and call me when they graduate from 007 college. 😭😭
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Michael Herman
(@mgherman) reported
Hey @telstra 30mins and still holding... your customer service is simply fantastic. Why do you keep telling me that you answer calls from your app faster?