Telstra outages and service status in Monteagle, New South Wales

Problems in the last 24 hours in Monteagle, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Monteagle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Phillips (@HappyPawsTreats) reported 5 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  ARTCvan 🍉 (@ARTCvan) reported 5 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  Suzfah🚓🐈‍⬛🐕🎖 (@Suzfah235) reported 10 minutes ago

  @Lisa9Sophia And the internet is the worst ever. It’s intermittent and at night goes off for hours. I’m looking at dropping Telstra after 40 years. Going pre paid and getting STARLINK.

• 
  John Young (@JohnYoung146083) reported 10 minutes ago

  @australian Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

• 
  Tweet Whisperer David J Smith (@Ausshot3Dave) reported 12 minutes ago

  @strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP

• 
  Felixus (@CrankyFelix) reported 13 minutes ago

  @Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor

• 
  Cool McCool (@MisterSpock8888) reported 15 minutes ago

  @Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.

• 
  Jackie . (@Dempsey57Jackie) reported 18 minutes ago

  I’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.

• 
  Glenn Hodges (@glenn_hodges) reported 19 minutes ago

  @myaeversx I think we have identified the cause of the recent Telstra outage right here!! Someone decided to try and break the internet!! 🥵

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 25 minutes ago

  @telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.