Telstra outages and service status in Narrabri, New South Wales

Problems in the last 24 hours in Narrabri, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narrabri, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  xcdn (@excda) reported 2 minutes ago

  @Telstra How much would it have been to stop this outage it would me not as much as the compensation and the reputation damage. Will never admit if some of these were caused by outsourcing..

• 
  Lynn Phillips (@HappyPawsTreats) reported 2 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Lehmo (@lehmoatlarge) reported 4 minutes ago

  @strangerous10 @LNPvoterfail Telstra is the purist definition of the corporatisation of essential services. It’s not answerable to the public; only its shareholders. Hence we have a problem; and fly by night pollies handwringing isn’t going to fix it..

• 
  Cheryl (@Cheryl53111693) reported 8 minutes ago

  @andrewrdn463 Put a woman in charge of a company like Telstra and Optus and you can be sure they will **** it up.

• 
  ARTCvan 🍉 (@ARTCvan) reported 9 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  wisteria_bloom (@009Bloom) reported 11 minutes ago

  @SkyNewsAust Is it true the outrage was due to the technical side of Telstra being handed over to contractor companies in India, and the “Telstra” mangers who look after this area are also located in India!? There are very few Australians left to work on our own network here is Australia!

• 
  Teflo (@teflocarbon) reported 11 minutes ago

  @agroasx @Telstra Flexing 23 likes, lmao You do realise that Starlink is severely capacity limited compared to mobile towers, right? It's actually beneficial for the business models of mobile providers if they don't need to run very expensive rural towers to service like 500 customers.

• 
  gh0st (@ghostlead247) reported 14 minutes ago

  @Telstra ***** was on vacation during the outage 😡

• 
  𝘊𝘦𝘯𝘵𝘳𝘦𝘝𝘪𝘣𝘦 🇦🇺 (@centrevibe) reported 16 minutes ago

  @mettifo79 @Nev92612361 Coal plants are old and costing too much to repair, they are out of operation more and more, gas is expensive thanks to Howard and nuclear was banned to sell Telstra. Renewables are reliable and produce cheaper energy. The wholesale price is going down.

• 
  Felixus (@CrankyFelix) reported 20 minutes ago

  @Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor