Telstra

Telstra Outage Report in Pleasant Hills, Lockhart, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Pleasant Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pleasant Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Pleasant Hills, Lockhart, State of New South Wales 12/06/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GJBSnodgrass Geoff of Hackett (@GJBSnodgrass) reported

    @Telstra Hi Kunal, thanks, but unfortunately our attempts to sort this out remotely on mum's behalf have just led to more confusion & stress. We just want @Telstra & @NBN_Australia to provide a service that supports older ppl to live independently, stay connected & not put them at risk

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 1/ Going to disagrree with you here Scott. The issue is "System & Process". Companies try to avoid "mistakes" by implementaing systems and processes that remove decision making from the front line workers.

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 2/ If anything goes wrong the first question asked is not "did you try to help the customer?" but rather, "Did you follow the system and process". It doesn't matter if you help most people ...if you did not follow the System and Process then it becomes a disciplinary matter.

  • chrispydog chrispydog (@chrispydog) reported

    @TMFScottP @Telstra What this tells me, and should tell you, is how far we've progressed down the line of letting anyone with enough capital access to the national grid to set up their rent seeking while totally ******* the thing. I promise you, there will be tears. A very stupid shallow pond here

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 3/ The nett outcome is that people on the front line are no longer allowed to think for themselves and are totally constrained from provided best-in-class customer service by that very "System and Process".

  • thatjuicyzulu Melusi (@thatjuicyzulu) reported

    @Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @FraserWatt16 @Telstra I think we're actually agreeing? Your point is my point, too. They're so keen to be 'efficient' that they're actually hurting themselves in the process. Measuring the wrong things, which leads to poor outcomes.

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @iansjackson71 @Telstra Mate, if I qualify as elite the country has bigger problems than either of us suspect ;)

  • RoycieGaGa Aussie Little Monster (@RoycieGaGa) reported

    @_chrislala @Outlawblooze @Optus Absolutely ridiculous. Still haven't received anything from Optus to apologise or inform me on a time frame. Really awful for a new phone release. Thinking about going to Telstra. F**k optus

  • ExotikaExotika1 Exotika Exotika (@ExotikaExotika1) reported

    So disheartening when a big organisation puts a small businesa through stress, anxiety, wastage of resource.. @Telstra worst service!!! Worst experience.. almost an year, 98 calls, all the time that I could have spent in nurturing my business, spent in chasing to fix! @andy_penn