Telstra Outage Report in Pleasant Hills, Lockhart, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Pleasant Hills, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Pleasant Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Strahan
(@Ant_Strahan) reported
@Telstra What do you mean the modem? And what about potential congestion on the network. Could that slow things down?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
After 3 hours in texts and DMs with @Telstra they still can’t turn on my intl’ day pass. They keep saying it’s my phone but it was on in the 13th so no reason it can’t be on today. **** service and an even shittier app. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra I highly recommend it be tested across the international date line. And to rewrite all the app automated messages to be accurate. Not a good look being told I needed to phone when the real issue was there was no chat people to support my need to make calls while overseas. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@GhostofBen22 @fictillius @Telstra My issue is that after a long chat I am told to contact someone else. Or during a help chat the person doesn’t know as much about the service as me. Eg today when they said the feature I wanted wasn’t avail to me & I had to send them a screengrab as evidence. That’s **** service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra Why can I not connect with someone in the app’s chat service?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra Another free #cxtip for you. After a very long text chat with one support person I shouldn’t be asked to then contact the “billing team”. There should be one customer service conversation, not be passed from “team” to “team”. It’s not a customers job to integrate your service.
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Mark
(@M46326793) reported
If I choose the Sydney @2degreesmobile server I get full speed. My connection to Sydney Telstra still 0.2 megabit. Both ISPs use Devali to provide their backhaul from NZ. I believe the issue is with Devali.
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Matthew Bliss | Aspiring Podcast Engineer
(@MattBlissPod) reported
@IAmKeelinIt In Australia, we call that "Telstra Customer Service" lol
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thealphaswarmer
(@thealphaswarmer) reported
Digicel is the worst network in #Fiji - I hope @Telstra do something about that - go back to #ClaytonChristensens book and introduce some value chain evolution, service is pathetic and the coverage is intermittent and this is consensual go ask a sample dataset of 5000 people!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra We still have the problem that the app won’t allow me to turn it on but that won’t be an issue until I actually need it next trip overseas. And I still have a number of issues with the endless loop of web-view / in-app browser security issues.