Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 01/01/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DerrickTheSheep MisterK (@DerrickTheSheep) reported

    @MacsInSpace And ***** me how this **** gets given to Telstra. Yes I know there is a tender but it’s rigged. Also there should be a redundant backhaul with an independent party.

  • RV_27 Robyn Vaux (@RV_27) reported

    @Telstra I had a tech guy text me no problem, it's only when they try to send the verification one time pin that there's a problem

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    I am totally frustrated by the quality of customer service provided by @Telstra and @NBN_Australia. It seems both the whole seller and retailer work in tandem with each other to ensure that one cant get decent broadband access. #Telstra #NBN

  • leestrato lee strato (@leestrato) reported

    @Telstra Tried that, got nowhere, had ridiculous bills and poor service. Nothing but excuses, diversionary tactics, and stalling, whilst attacking with threatening letters and collection agencies, for a bill I never owed.. No conscience profiteer scum.

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    Ten days passed. The issue is still unresolved. Spent countless hours on that useless @Telstra messaging app. Meanwhile, #VicLockdown happened. Now three people in the household (including a kid trying to attend classes on Zoom) sharing 4G backup connection.

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    I connected the modem as per instructions and got connected to broadband. However, the connection was do unreliable that it would drop out every few minutes—contacted Telstra for resolution. After a few calls it was established than the problem is with NBN box

  • CalebVano Caleb Vano (@CalebVano) reported

    @Oli_Adams9 @Telstra Yeah using the backup now, but it’s costing me and I’m working from home using a **** TON of data. If I could go into Telstra I would. Not happy

  • JonoGaz HVT forbes (@JonoGaz) reported

    Anyones Telstra net not working

  • Oli_Adams9 Oli Adams (@Oli_Adams9) reported

    @CalebVano @Telstra I had issues with Telstra. Only way to fix it was to go in and talk to someone who knew what they were doing lol. Does your modem have 4G Sim backup? Surely that would kick in and be somewhat usable.

  • RV_27 Robyn Vaux (@RV_27) reported

    @Telstra Yes & no I haven't transferred anything I verified address, email, but can't verify my mobile number, because I need Telstra to send me a verification code, that never comes, I don't know if they can do it through an email?