Telstra Outage Report in Proserpine, Whitsunday, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Proserpine, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Gissara
(@AGissara) reported
How does a company as big as @Telstra not have a call centre you can ring? Especially when the message service they force you down is not an instant service, been waiting for hours and heard nothing. Pathetic
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Adrian Gissara
(@AGissara) reported
Hey @telstra any chance of responding to message chats? Seeing as we can’t call you anymore. Really poor
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Candour
(@Candour100) reported
@AGissara @Telstra They will have an Australian call centre within 18 months. The service currently is hopeless
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Sarah Thomas
(@SarahTtheWriter) reported
Hey @Telstra @TelcoOmbudsman I have just spent an hour on the phone trying to get a 90-year-old neighbour and Telstra customer sorted with a switch to the NBN (I was with her, but I also have permission to speak to people about her account). 1/6
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The Secret Life Of Walter Matty
(@secret_matty) reported
@Telstra In store. I was told it would be ready for collection on 29 Jan. I was then told it would be 7 days later. Then told all orders were complete - except for mine. I was then told I couldn't cancel my contract or order in store. And then online told me I had to do it in store..
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PBG (white tick in a blue cloud)
(@PureBredGay) reported
@channelclem @Telstra @andy_penn Parentals having the exact same issue. Appalling.
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Daniel Grundmann
(@GrundyFC) reported
@Telstra when are you not experiencing long waiting times! 3 weeks now with problems and I have to hold for 2 hours. Moving on. Your service is a disgrace. Ciao
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Damon Vrettakis
(@DamonV80) reported
@Telstra Update: after going into a store to “rectify” this issue the account has been transferred to my name however my email must remain in my fathers name as “it’s too difficult to change” - are you absolutely serious?
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Sarah Thomas
(@SarahTtheWriter) reported
@Telstra you really need to streamline and improve your communication with the elderly, some of whom, like my friend, do not have mobiles or the internet and rely on a competent landline service as their lifeline. 6/6
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Jamesy
(@JamesyR1) reported
@AmberMountney @Telstra Contact the Telco Industry Ombudsman TIO on 1800062058 You will gwt nowhere with Telstra support or Social Media. The TIO will sort a resolution 👍