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Telstra

Telstra service status in Proserpine, Queensland

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Proserpine, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_stevious
    Steven Begley (@dr_stevious) reported

    I don't understand how @Telstra can still manage to fail so badly at providing basic phone services. I just wanted to port my phone over to @Telstra. Instead I paid money to be unable to make or receive calls, texts, etc. Amazing.

  • TerryLuke56
    Terry Luke (@TerryLuke56) reported

    @cheryl_kernot I thought SCUMMO said the future is in the hands of private sector, why are taxpayers paying for more phone towers, it should be Telstra, Optus etc paying to build them, it's their bloody network

  • Zuffle4
    Owen Tillman (@Zuffle4) reported

    @Magpie1954nBird Belong or Woolworths, they both use the Telstra network, $15/month is min plan.

  • sauravld
    saurabh (@sauravld) reported

    @Telstra @andy_penn and @Telstra I have just visited telstra Eastland store and met with Ian ( d991457) but as you know it was complete waste of my time. He could not fix it and has raised another case. What a piece of crap is this TelstraOne and it’s service

  • Sibenco
    Susan Bennett (@Sibenco) reported

    @Telstra I've responded in DM - see my notification of issues. Initially after speaking directly with people in your call centre, I was directed to use your app, which I have done. This included on @ 15 April being directed to the #telstra #chatbot which was not properly programmed!

  • maconnolly888
    Martin Connolly #MMT #TNL @The_NewLiberals 💉x3 ☘️ (@maconnolly888) reported

    @Telstra don’t know how you claim no outages on Central Coast. In Terrigal, it take 2 mins to get a response, if you’re lucky. Worse than dialup. Been like that for most of yesterday as well. Rubbish service!!!

  • sandyg_co
    Bestbuds 🇺🇦 #AlboForPM (@sandyg_co) reported

    @baxters I got a scam call supposedly from Telstra saying they have recognised my service has been cutting out. Telstra ringing a customer about poor service…. Instantly know it’s a scam!

  • maio_peter
    sangue blu (@maio_peter) reported

    @Telstra I have been getting no service and dropping calls for the last couple weeks. I'm a business customer and it's costing me business. What's happening and how do we fix it? We pay a fortune purely based on coverage!

  • lukeofpreston
    Luke 🧡 | 🖤❤️ (@lukeofpreston) reported

    @Telstra Can’t get help in the app if internet is not working.. in Bermagui.. Telstra Air is working but the rest is fairly cactus..

  • Haycock_Dean
    Dean Haycock (@Haycock_Dean) reported

    @sgroomy1 @bruce_haigh I worked for Telecom Aus when it became Telstra, I worked for Newcastle buses until just before it became Keolis downer,. Common to the two was the supposed degradation in service to enable the spin drs to push privatisation. Sound familiar ABC.