Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 11/20/2025 18:55

November 20: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahgilard76 Sarah Gillard (@sarahgilard76) reported

    @Telstra To be honest Viktor, this is pathetic. Ive troubleshooted for around 7 hours. Telstra is crap. Ive had enough.

  • xafarr Muhammad Zafar (@xafarr) reported

    @Telstra Hey @Telstra, my issue is still not resolved. Really, is it that hard?

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra A manager and a lawyer contacting me that social media posts are an ‘issue’ and pumping their chest says it all. Today in less than 60 sec after I sent an email you close the case and now your not even going to honor promises. Might do a social media review.

  • david_peterson David Peterson (@david_peterson) reported

    @Telstra @parisba You're implying that helping a customer cancel an unrelated account with you is a win? Amazing.

  • pollynametaken polly (@pollynametaken) reported

    @Telstra Yes it is the POA which I was asked to email. Called the help line you just sent through and was now told in contradiction, that the POA was insufficient. That my mother would need to authorise in person. She is in aged care 200 km away. No response from my 3 emails in junk.

  • parisba Dr Paris (he/him) (@parisba) reported from Hobart, State of Tasmania

    @up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

  • nessiejones22 Vanessa Jones * Stay home * Era of Introversion* (@nessiejones22) reported

    I saw one of the VERY flashy new @Telstra free to use public phones yesterday, in the Lidcombe SYD zone. Have you seen one near you? I had not noticed them in locked down Canberra.

  • DavidWoods06 David Woods (@DavidWoods06) reported

    Still no email, even trying to go online in store the sales people say how poor it is and they work for Telstra, why do we bother.

  • pulsiiv code pulsiv (@pulsiiv) reported

    @braydqn @Telstra help me with my internet

  • griffin_siobhan Siobhan Griffin (@griffin_siobhan) reported

    @Slim_Ekim What before we would like to have a yarn about the quality of our NBN service. Reminds me of the telstra CEO Mexican fella Trelleho (spelling wrong) 20 million payout first class ticket out of town overnight. How much will Dr Ziggy get before the proverbial hits the fan?