Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 02/01/2026 04:40

February 01: Problems at Telstra

Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnollyStuart Stuart Connolly (OBS) (The Evil One) 👹 (@ConnollyStuart) reported

    @Telstra I have performed every function requested of me via your @fixtelstra app, your broadband service to my house has failed. I need it working, as it also has my home phone, and I have an invalid in this house!

  • HelaRevenge Revenge of Hela (@HelaRevenge) reported

    @Ginger_Dalek My FTTP cost me nothing. Just lucky I was in an area that was being done before out Tories managed to totally **** it up. They went FTTN with old copper cables left in place to the property. I guess that Telstra won't be pulling them up to sell just yet.

  • OUSAK OUSAK (@OUSAK) reported

    @Telstra Bit annoying it may take a few days for order to be fully canceled and for new order to proceed. Wish me luck. Too many questions about credit check etc. Can’t they see I’m a long term legit customer, Gold Member etc. Annoyed I had to answer the same questions 3 times. 2 hrs.

  • scarrgo71 Steven Carr (@scarrgo71) reported

    @Telstra Ok. Thanks for the reply. But it looks like another service that we pay for but is slowly being outsourced....

  • paulieferrari Paulie Ferrari (he/him) (@paulieferrari) reported

    @Telstra I know. I watched two of my orders close and follow it up myself as no one seems to monitor failed orders. Great outsourcing of a control to your customer!

  • jackjchoate jack (@jackjchoate) reported

    Telstra for sure makes their wifi bad so we use up our mobile data early

  • ConnollyStuart Stuart Connolly (OBS) (The Evil One) 👹 (@ConnollyStuart) reported

    @Telstra Sorry, but it is so poor at the moment that it will not even allow me to enter my user name.

  • le_kyng Stevo (@le_kyng) reported

    @Telstra you just make it so so hard to speak with a human. I’ve been left with the only option of texting about trying to close my deceased brother’s account. I will be shopping around for my next service provider as well

  • allie_nathan nathan (@allie_nathan) reported

    @Telstra real **** service from your call centre. 2 hours and nothing transferred from one to another until transferred to a department that was closed. Lazy ********

  • Carmel_g19 Carmel (@Carmel_g19) reported

    @Telstra internet service has been very slow since last night. Checked for known outages in my area, and there are none. Also, I went through troubleshooting steps, but it's still slow.