Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 03/10/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mickcruickshank TheLocalBoy (@mickcruickshank) reported

    @Telstra We have had the worst experience calling Telstra over these past 2 weeks. Everytime get a different story and a different number to call. Our aerial lead-in cable is physically discontinued, but no-one will send a technician. instead we're asked to check the lights on the nbn box

  • jasondeplater Jason de Plater (@jasondeplater) reported

    @Telstra On my last two $30 recharges for my pre-paid iPhone I only got 8GB data instead of the promised 10GB. Can you fix this for me?

  • jrade76 John Smith (@jrade76) reported

    @Telstra I’ve done that and the status of the fault has reverted to “In progress” and it does not provide the button for me to click snd interact with the messaging service, does anyone know what is going on over there in Telstra??

  • jrade76 John Smith (@jrade76) reported

    @Telstra Ryan, you’re not listening, your messaging service has a critical fault, it logs users off after 20 mins due to “inactivity” despite ths fact you’ve been interacting with it and all notifications were set to “on”, I’m going to call the number provided so I can spk to a human.

  • kav1948mary Mazza (@kav1948mary) reported

    @JackieHansard @redruby17 I was told that Govt departments would write or email you so you can ring back on the correct number. We were scammed once by someone claiming to be from Telstra and Telstra told us they never ring customers either.

  • akashicdaddy NBP (@akashicdaddy) reported

    you know it's time to look for a new job when your boss asks you to call telstra to ask if there's any way at all they would postpone the outage to later one because we just started a sale (mind you so far this year, we have not yet NOT been on sale)

  • kategooden Kate Gooden (@kategooden) reported

    Love it when there's a "planned" @Telstra outage without any notification. I could have planned to work elsewhere today 🤬

  • horrorrandchill T (@horrorrandchill) reported

    @Telstra i checked the outage website and it says there are none but still having issues not being able to use data or make/receive calls in Kew 3101. Not just me as well

  • IngmarW Ingmar Wahlqvist (@IngmarW) reported

    @Telstra Apple Watch unable to connect to cell network since I upgraded iPhone. Apple confirms it’s network issue. Multiple contacts w Telstra support, they say they’re working on it but I’ve heard nothing for about 2 weeks. Happy to share case ref by DM.

  • della79 Erin Delahunty (@della79) reported

    @kayosports_help I've had the same conversation, with the same resolution (tough s***, pay more) with several people and bots from both Kayo and Telstra over 3 days. Don't need any more automated emails in my Spam folder.