Telstra outages and service status in Proserpine, Queensland

Problems in the last 24 hours in Proserpine, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  me (@Worthbeing) reported 2 minutes ago

  My reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.

• 
  ZettaWire (@ZettaWires) reported 3 minutes ago

  Telstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia

• 
  Brettme (@Brettski_aus) reported 5 minutes ago

  @KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.

• 
  Brian Basson (@BassonBrain) reported 6 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  💧💦Tara Venn (@TaraVenn) reported 8 minutes ago

  @deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔

• 
  Ferdie Khnopff (@FKhnopff) reported 10 minutes ago

  @strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.

• 
  Muz De Sac (@MuzzaDavo) reported 15 minutes ago

  @lagoonki Incidentally, while I was taking my pic on the Yorke, my phone was operating on the signal from the Telstra tower on Kangaroo Island, it's so close.

• 
  I fix ****. its what i do ! (@HoolyMcg) reported 16 minutes ago

  @BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same

• 
  Josh (@joshatticus) reported 18 minutes ago

  @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Collin Beath (@AusDeFi24) reported 19 minutes ago

  @teslaownersSV No good calling 000 if the telstra and other networks are down anyway