Telstra Outage Report in Proserpine, Whitsunday, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Proserpine, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Simpson
(@kittycati) reported
@ABCaustralia @abc730 I rang up Telstra and spoke to a staff member who could not understand what I wanted to cancel the new contract and have no internet only a phoneline. It took me to say “they don’t have a computer or even use the data on their mobile phones” for the person to get it & cancel it.
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john
(@jcholle) reported
@DrRimmer They rang up my sister and told her she could have a tablet as a reward for being such a good, long term customer. The bill came a month later so the tablet went back. And she is still a Telstra customer, albeit a distrusting one.
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Flick Ruby
(@FlickRubicon) reported
It's difficult when @ato_gov_au hangs up on you when they put you on hold during the 2nd attempt to call them. The first call was a problem because @Telstra routinely fails its universal service obligation and our landline is so crackly no one can be heard.
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the Surfing Punter
(@SurfingPunter) reported
@telstra @NBN_Australia service speed slow, really slow, really, really slow. Unusable, cant report as fault cause apparently network issue and 4g down .
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Elizabeth Simpson
(@kittycati) reported
@ABCaustralia @abc730 My elderly parents were coming up to the end of a nbn contract and decided cancel, so they went to the local telstra store. The staff somehow convinced my dad to sign up to a mobile broadband plan, which they don't need or want.
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Rob near The Otways
(@Robtrinity) reported
@toninicho @bigtoes44 Regional Telstra shops in non-Indigenous communities seem to engage in similar practises. A top-down investigation is in order.
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WalkingPerspective
(@wlkperspective) reported
@samanthamaiden @lucethoughts @Telstra We often take calls from those purporting to be Telstra Support, even though we’re with Optus. I just play along and they eventually catch on I’m having a laugh
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ArtifexH ☕🏳️⚧️
(@ArtifexH) reported
@mels_mck @Telstra Same with me, it's pretty damn pathetic. i'm switching to Optus today.
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Matthew Ross
(@Matt_Ros) reported
@NicKRoss telstra is going paperless I share my bills with my family to teach them responsibility for our house @Telstra has said good by to @auspost well I am saying good by to them these people provide zero help telecommunication company you cant get in touch with by phone
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Amaya Booker
(@Illdrinn) reported
@damana @Telstra Sounds like it to me. Ask for their name and supervisor and a ticket number and tell them you'll call Telstra support back with the ticket ID.