Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 03/24/2026 22:05

March 24: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmytwit99 JimmyM (@Jimmytwit99) reported

    @Telstra @Telstra this was done through your app. It strike me that any issue that relates to new accounts will be dealt with quickly. Anything that requires a customer service element is complete shambles.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra should remove the part from their website about contacting Michael Ackland before making a complaint to the Telecommunications Ombudsman too. I tried to do the courtesy to @Telstra to go higher up the chain to no avail. I followed the website to contact Ackland

  • marlsun MarlanaMcCarthy (@marlsun) reported

    How come that TELSTRA the biggest telco in Aus, cannot connect a very long term customer to a phone line for queries. TELSTRA directs us through to a bot, then to an agent who types but has a few customers on the go. It’s impossible to speak to anybody on a phone line.

  • DjRoarmusic DjRoar (@DjRoarmusic) reported

    @Telstra I have tried with no luck they don't believe me as apparently the service is working, but it is not.

  • Dr_FaithG Faith Gordon (@Dr_FaithG) reported from Canberra, Australian Capital Territory

    @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

  • trelord75 trelord (@trelord75) reported

    @russellcrowe A network router in a large cabinet transferring data, the light are on meaning it has power, don't believe me?, go run through all the Telstra inductions & to get on-site at one of their major data centers, and you will see floors & floors of this.

  • janine_mcmahon Yeah Nah mate #IStandForWomen not the lnp🕯 (@janine_mcmahon) reported

    @blakandblack See if that was true I would have done it ages ago, get crap mobile reception in regional NSW especially with @Optus, sorry guys, in QLD you beat Telstra but in New England where I am your service is shite

  • iSub Sub (@iSub) reported

    I used to be a @Telstra promoter but after spending months trying to get account issues fixed, I am now a detractor. I hate that they have the best coverage and am almost tempted to put up with bad reception to be rid of the account issues!!

  • doomedspacemar1 Festive Marine (@doomedspacemar1) reported

    So I've been without Internet for a full week because Telstra won't fix their ****** copper lines and the courier company tasked with sending me a new modem is just sitting on their arse. It was meant to come today at the latest, it's now 6pm and it hasn't shown up.

  • spikey_cat Spikey_cat (@spikey_cat) reported

    @KogentaFrost @Telstra First question i got was are you a network engineer? I was like. No but I have a clue