Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 01/13/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LarryPlazo Larry Plazo (@LarryPlazo) reported

    @JulianBurnside Change to Aussie Broadband mate. Oz call centre. Cheaper. No BS. Ps you will get a service bill from Telstra wether it's fixed or not. I did, and then left.

  • AlanBixter Alan Baxter ♛ (@AlanBixter) reported

    @JulianBurnside The Twitter initiated @Telstra service is, for reasons I don't understand far better than that you get from calling them. It is worth reposting your original Tweet, but use the @ handle so it comes to their attention. Good luck.

  • DrKrissyH Dr Kristyn Harman 👩🏻‍🎓 (@DrKrissyH) reported

    @JulianBurnside When we moved into our new home Telstra insisted that it did not exist. We changed ISPs and had the internet connected about four days after moving in without any problems.

  • AlanBar12129033 Fireblademan (@AlanBar12129033) reported

    @JulianBurnside @noplaceforsheep I gave up Telstra years ago. Had enough of hanging around their shop trying to sort out problems.

  • SimonBurns4 Simon Burns (@SimonBurns4) reported

    @Telstra @missleetulloch Telstra , you have had poor service since forever why change now?

  • YoungRobC Robert Young (@YoungRobC) reported

    @NBN_Australia When I did get through I was told to call back in business hours at 11am on a Wednesday, 1pm on a Thursday. I was told I needed to employ a technician to fix the problem. Fixed it myself and moved on from Telstra.

  • annabell_JG yeah yeah its anne (@annabell_JG) reported

    @Telstra my internet is running slow ping 119 download 19.7 upload 0.6 is their outages because can't access my Telstra app because it's running extremely slow

  • bridgy12 Brigitte Mitchell (@bridgy12) reported

    @JulianBurnside @RobertJohnHenr3 I am sorry to hear that. Telstra being part private has sadly taken away the idea of 'service' from what it should be either way it goes :(

  • missleetulloch Lee Tulloch (@missleetulloch) reported

    @JulianBurnside Everything about @Telstra's 'service' is about non-communication. Every interaction is elevated to high farce. I had to go to the Ombudsman to get action.

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported

    @Telstra mother in law has been sent an email RE authorities which needs updating. Ring ya 13 number and customer service????? Is closed. It’s Sat morning! We both need to speak to someone to organize this!!! How. I trying to help a 80+ year old!! No smart phone 4 app.