Telstra Outage Report in Proserpine, Whitsunday, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Proserpine, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Bertolini
(@JosephBertolin8) reported
@Telstra The sms support is useless. I have asked for confirmation of a connection. It has been assigned but I am trying to confirm so that there is not hitch.have not been able to get any response despite many prods for 18 hours.
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TED
(@tedmulder1) reported
Telstra is the worst organisation to contact if you have a problem. Ring the number, give your info via keypad and they emd up hanging up on you without giving you the chance to state the reason for your call. Frustrating as all hell, @telstra
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David Maddock
(@DavidMaddock1) reported
@alanalentin @Telstra Oh. Damn.
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Damien Hurrell
(@DamienHurrell) reported
Astonishing. I tried to ring @Telstra to talk about buying services off them and their automated system hung up on me. What sort of customer service is that?
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Michael Wyres
(@mwyres) reported
Logged a fibre service fault with Telstra, have received three emails and an SMS confirming they've received the fault, and two emails and an SMS confirming the fault has been escalated... #OverDoneSlightly
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Damien
(@redsash1993) reported
@Telstra 48 hours of back and forth messages just to get the wifi booster ordered. Absolutely the worst customer experience of my life. Telstra people assisting kept changing and I kept having to re-explain the problem. Finally got someone who got it all done in 2 hours this am. (1/2)
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Alexandria Brangwin
(@AlexBrangwin) reported
@hipstergeddon @NBN_Australia @Telstra Just to reiterate...still not fixed...customer support chat doesn't have a clue! Sent a new modem...it's worse...now no voice services so I installed the old one. Someone cut my FTTN and nobody knows how to fix it.
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suey Mac
(@sueymac) reported
@JosephBertolin8 @Telstra I feel your pain - plus no actual telephone number on @Telstra webpages - crap #crowdsupport
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Xeroxx Mann
(@AdmlBaconStraps) reported
Anyone else having issues with @Telstra repeatedly dropping direct debits this year? 4 times dropped so far and since their overdue notification system is so inconsistent, I've been credit managed 4 times too...
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💧 James Ladwig
(@jgladwig) reported
@Telstra Don’t need assistance. I never agreed to a new plan. Pretty sure what you’ve done is illegal. I’ll just reassess my options with other providers and get clarification from the Ombudsman. #telstra