Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 12/11/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @Idealaw @Telstra Telstra have a wholesale and a retail company. You could be dealing with a different retail company that uses the T network to provide coverage.. We do that here. Great Telstra network coverage, don’t get quite all the features but also don’t have to talk to Telstra..

  • Idealaw Kay Lam-MacLeod (@Idealaw) reported

    I mean, @telstra has always had terrible support, but you’d think they’d at least put in some minimal effort into onboarding new customers. Nope, these days they’re disappointing new customers from day one.

  • El_Barto123 Abe Froman 🌍🇦🇺🍍🤙 (@El_Barto123) reported

    @Telstra Christian @telstra support has helped me. Has checked and is putting refund in for the extra charge. Advised I should see the refund back onto my card in 3 to 5 days. Thanks for your reply!

  • BrittMezher Maidenwarrior 🖤😈🐀 (@BrittMezher) reported

    @ScomoThe I’ve had depression and anxiety for about 12 years but I’m always high functioning. I’m suffocating now. The never ending threats from Telstra to have my phone restricted and from the electricity provider to have my electricity cut off etc, is killing me.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra Yes, the the tech team are the problem, no one has initiative, and are just read from a script. When you say the 2.4ghz wireless and 4g sim have died on the router but the internet is fine and they ask you to perform a speed test it's like talking to a child.

  • jmmbailey1 Jenny 🐨🐨 (@jmmbailey1) reported

    @Telstra There is no outage...that's my point. The modem just stopped working. Anyway after an hour of chat they are sending a new modem

  • El_Barto123 Abe Froman 🌍🇦🇺🍍🤙 (@El_Barto123) reported

    @Telstra I tried that. The Codi virtual assistant did not help. Disconnected without addressing the query

  • frensler 💧Catherine (@frensler) reported

    .@Telstra sent me a survey so I could complete their KPI stats for them. I’d had a poor experience with their app and wanted them to know. Didn’t get the opportunity #notgoodenoughtelstra

  • kitsonk Kitson Kelly (@kitsonk) reported

    And the @Telstra response is "sorry, we can't provide you service." So we tore down the ADSL infrastructure in this country to be beholden to a private/public monopoly that can't even figure out how to let customers move cable modems.

  • MyNameIsMurray Murray Webber (@MyNameIsMurray) reported

    @TelstraEnt You know, because an iPhone 12 on Telstra is the only device and network carrier that can enable the scenario your ad was about. 🙄