Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 01/07/2026 06:20

January 07: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • devilla72 Maddi Lee 🇦🇺 (@devilla72) reported

    Worst service in Australia? @Telstra hands down. From waiting for hours to get through on the phone, to waiting 30mins & counting for my instore 3pm appointment. #telstrasucks

  • Jacqj23 Jac Jay (@Jacqj23) reported

    @RonniSalt @Telstra I gave Telstra two chances of resolving my issue with my internet, which I chad to do by messaging in the app and when I couldn’t get a response I lodged a complaint with the ombudsman and my issue was resolved within a couple of days !

  • MeredithGow1 Meredith Gow (@MeredithGow1) reported

    @RonniSalt @Telstra Basically the same situation we dealt with. Ours was the basic phone line rather than internet. Plus, remember they're probably still charging you for a service that hasn't been working for 2 months, so make sure you get those charges reimbursed too. Wishing you well.

  • book_bitchy on new medication (@book_bitchy) reported

    @RonniSalt @Telstra Oh wow. Reflective of ever rural customer anywhere. I think I have punted them to the Ombudsman at least five times now, & escalated that to stage 2 twice. I swear I have “absolute evil *****- get rid and fast”somewhere on my records because once I get thru...it’s action stations

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @RonniSalt @Telstra Always tag the #telstra CEO @andy_penn since he's in charge of the shittiest customer service experience EVER #telstra

  • TeeQiw___ noodle head (@TeeQiw___) reported

    Telstra stink like the fresh **** in the morning you’d take after just waking up you useless curry munching *******.

  • billandbean zef (@billandbean) reported

    @RonniSalt @Telstra If you need technical support call 13 75 87 Took me a lifetime to get this number, they say you can be charged for using it but I was lucky to get a great operator who told me that's a crock, they just don't want people to know it.....pass it on

  • mozau1 Maurie Farrell (@mozau1) reported

    @RonniSalt @Telstra The day Optus opened, I dumped Telstra. Never looked back. Telecom, it may have been called then, was the worst business I have ever dealt with.

  • RonniSalt RonniSalt (@RonniSalt) reported

    @Telstra Nothing that burning your entire malignant organisation to the ground would not fix. (ps - tell your management to stop harvesting your "Support"* calls out to off-shire call centres. *and I use the term, very, very loosely.) Cheers Ollie

  • fluffylucy yehuda harmor (@fluffylucy) reported

    @RonniSalt @MiaCamp40513113 @Telstra You forgot to mention that they also don't give a **** about who's money they steal. But at least they are consistent. They were the same when they were Telecom Australia.