Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 02/24/2026 23:30

February 24: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • iOSBrett Brett May (@iOSBrett) reported

    @Telstra My partner is driving 1 hour into town to a Telstra shop to return it. She has given up on phone support as they have been just waiting 3-5 days and closing all the tickets without calling us back when they said they would. I’ll get back to you in 2 hours if she has no luck.

  • ManifestoDigi Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reported

    @Telstra my elderly parents have had problems with their NBN for two months but your support team isn't helping. I just called your contact centre and got cut off. help!!

  • LifesGood0067 Laura G (@LifesGood0067) reported

    @Telstra Lee. A DM has been sent. Fix it or you lose our business. Simple.

  • vaguecuz RG vague (@vaguecuz) reported

    @Telstra fix my internet keep getting dns error

  • PoonamN89651367 tammy (@PoonamN89651367) reported

    @Telstra your app is telling me to call your service which is closed!! I’ve paid my bill but my account is still showing as overdue! Please fix!

  • belindam73 Belinda McLeod (@belindam73) reported

    @Telstra can't get through to call centre my Telstra NBN is not working at my commercial premises and is interrupting business have can I get through to someone - Have to go in with a client so cant hold much longer

  • maryakate L.C. (@maryakate) reported

    @georgiecrozier Remember this was a service provided by first, PMG then Telecom. Ambulance was to take over but due to costs changed their mind.Telstra continued until sold off, then States took control. Should have remained as a Fed.obligation.Providing service & maintaining.

  • S_P_N_6_6_6 whatever (@S_P_N_6_6_6) reported

    @droverdriver61 Check out ALDI and their deals. Their lowest monthly deal is $15 a month. Not sure how much data that includes though. I have a family plan with them, 6 phones attached for $110 a month and 120G between us. ALDI uses Telstra network so coverage is decent where I am.

  • mmontyj3 Monique 🌸🌸 (@mmontyj3) reported

    We possibly have the worst internet possible through @Telstra . On/off all day and Telstra says it is fine. Well after a 30+ year relationship with Telstra we are done i need recommedations for very reliable internet. Please help #internetdown #internet #telstra

  • johnsmithizzle7 John Smith (@johnsmithizzle7) reported

    @Telstra can you please help me with my nbn