Telstra

Telstra Outage Report in Proserpine, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Proserpine, Whitsunday, State of Queensland 01/05/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonieGSmith The Cyber Safety Lady (@LeonieGSmith) reported

    @carolduncan @Telstra Hmm not fair that you had to bring it to their attention via Twitter…I hope they fix their customer service for folks that don’t have social media :(

  • acerbic_comic Marg K (@acerbic_comic) reported

    @carolduncan @macmanm @Telstra You shouldn't have had to Tweetshame them to get service but it often does work.

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @TheTonyHansen @Neilhoh @Telstra As someone who works in business, I can kinda empathise with the problem of large scale distributed problems that no one 'owns' the solution to. Their problem, not mine, of course, but tough to troubleshoot. Still, solutions needed.

  • jethrosercombe Jethro Sercombe (@jethrosercombe) reported

    I find another phone number and call it - OMG I get to speak to someone. I explain the situation - the customer service rep says that it’s through the NBN team and there is literally no one at Telstra who can resolve the problem until the morning.

  • ratherashleigh hairspray flamethrower (@ratherashleigh) reported

    every day is another day where @Telstra’s customer service is the worst customer service on earth

  • DavidJay_AU David Jay (@DavidJay_AU) reported

    @carolduncan @Telstra Is it a Telstra issue ?

  • SocialPiranha3 Social Piranha (@SocialPiranha3) reported

    @Telstra And dont treat me like an idiot with your Cheers like we are mates or something. I assure you we are not. I dont want to type all day. I am partially blind.

  • fount8 michael (@fount8) reported

    @carolduncan @Telstra Hope @Telstra gets this sorted ASAP. BTW there’s an ongoing issue with the elderly’s phones being replaced by NBN. This cohort may have no computers & no use for the internet, yet must arrange an ISP, get modem installed, VOIP phones etc which is inevitably a difficult exercise

  • Maja_Zwolsman Maja Zwolsman (@Maja_Zwolsman) reported

    @Telstra Thank you, Jess, but no. I was just pointing out these new "customer service" methods used by Telstra and others are the very opposite of customer service & it has nothing to do with COVID. It's just poor service & now everyone's using COVID as an excuse for it. Not good enough!

  • jethrosercombe Jethro Sercombe (@jethrosercombe) reported

    Seems like @Telstra have so badly gutted their customer service that they can’t function even for their most vulnerable customers. She’s been a loyal customer for literally her whole life.