Telstra Outage in Raleigh, Bellingen, State of New South Wales

@Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

@Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

@Telstra what is the best way to contact your customer service? I have already tweeted and no response, regarding being charged twice for a recharge

@SmallTimeVC @Telstra Interesting roaming problem

Telstra: Use Direct Debit, it's much easier 1st month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Manually pay the extra $59 3rd month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Cancel @Telstra DD.

@Telstra your network has to be the worst in the world - stop claiming the best because it’s **** on a global standard

@Optus can go **** themselves, worst wifi provider i’ve ever had. literal dogshit service and servers go down for no god damn reason so i can’t use my wifi. **** off, going to telstra u piece of **** company

@PacificPonies @Optus @Telstra Panels better to deal with than Telstra. Will never go back. 👍

@Omnicentrist One of my friends in Adelaide actually ran that service for Telecom Australia and Telstra for many years. Back in the 90s, he was getting approx $10K a month - but then Telstra pulled the contract and decided to run it in-house.

@yhartman1 Telstra has the most appalling customer service, it is a severely dysfunctional organisation.

@Telstra I've already spent approximately 4hrs talking in the Telstra app and had my connection monitored for approx 48hrs. For some reason the agent is refusing to raise a fault with NBN but admits a problem does exist. Lots of false promises thrown in as usual.

@Telstra has to have the worst support in the world, so much for "Gold Member Support", absolutely useless. Trying to justify that receiving half the NBN speed I pay for is okay because I can still watch youtube 🙃

@Telstra my son has been trying for a week to sort this out. this is a new business that has no internet because you and nbn can't get your act together. I wish someone would tell AP how bad things are so he can stop thinking he is doing a great job for his 140k a week.

@Telstra wtf are you going to do. absolutely nothing asvusual . call me on 0488368476 if you want to discuss but I doubt you wil.

@Telstra I am looking into other options. Optus offered to upgrade my connection via NBN while your service team lied to me and bullied me.