Telstra

Telstra Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/27/2026 06:25

January 27: Problems at Telstra

Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra I can't use the chat link. My speeds are too slow to download and open the link, as mentioned yesterday.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    (Note to Telstra socials: I don’t need you on this for now. But I will say that this problem has not been handled well under the original process and I will have some feedback. But not now.)

  • DavoHauser Jake Granville Fan Account (@DavoHauser) reported

    So nice of @Telstra to email me and tell me they are going to charge me an extra $32/month for my internet plan and halving my upload speeds. Go get royally F'd! What kind of BS customer service is that.

  • danking265 Dan King (@danking265) reported

    @burgess_ag They’re good if you have good reliable signal but our mates @Telstra don’t seem to have that

  • dobes Chris Dobespierre (@dobes) reported

    @iiTalW @stilgherrian rate, review, and pay for this, the telstra sucks podcast. hhmmm, might be something there

  • ElaineGillett2 Elaine Gillett (@ElaineGillett2) reported

    @RoadknightThe You won't in #FarWestNSW either, and @Telstra baffle you with bs then deny, deny, deny by telling you there is no problem here !!

  • MattNT11 Matt (@MattNT11) reported

    OMFG....Telstra customer "support" is so incompetent that all you can do is laugh.

  • XRBob Rob (@XRBob) reported

    @DavoHauser @Telstra I'm not even a customer. #geniuses

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 The mobile wasn’t working at my home rang Telstra they knew not working but sent a large bill for disconnecting

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @Telstra The main frustration is that no one seems to be able to get this acknowledged as a problem. If I’d known last week that I’d still have 5G problems today, I could’ve planned around it. And support staff wouldn’t waste their time like we are now.