Telstra Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ReplayTheMaster
(@ReplayTheMaster) reported
We made a complaint with @Telstra that was closed without contacting us, and support staff have hung up on us multiple times after telling us "not our problem." And @NBN_Australia technicians have multiple times refused to attend as "the problem was resolved"
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Kelly
(@kellswheeliebin) reported
Shoutout to the Telstra social media and support teams who are about to cop it with this latest fiasco
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CanidWolf 🐾
(@CanidWolf) reported
I miss being on @Telstra network. @Optus you gotta do something about that bazillion spam calls and messages I receive daily.
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Tory Shepherd
(@ToryShepherd) reported
Nearly a week without phone and data service from @Telstra. It really, really sucks in many ways. Sorry, another public whinge in vain hope it will somehow help.
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slade oke
(@sladeoke) reported
@taity69 @tabcomau No issue here Taity, home wifi, Telstra internet, are you using a VPN by any chance?? Maybe location services turned off on you phone perhaps??
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Beaker | Air Guitarist
(@AirGuitarBeaker) reported
@AmazonAustralia are you aware that redemptions of Telstra Plus Points for Amazon Prime mships & giftcards has been 404 broken for 100s of @Telstra members for many months? A known issue with Telstra helpdesk; discussed and ignored as unfixable on their internal help chat page?
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🅾️
(@Tchouabenzi) reported
fark you Telstra, i’ve just had to help my mum pay an extra $260 for a better wifi plan because we thought that was why Restricted mode was on and locked, turns out you’re just a strange company
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ReplayTheMaster
(@ReplayTheMaster) reported
Technicians from both @Telstra and @NBN_Australia confirmed a line fault and then we get told "working normally" by support staff. And a technician from @Telstra confirmed that all internal wiring within the building is 100% working with no faults to be found.
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Beaker | Air Guitarist
(@AirGuitarBeaker) reported
@AmazonHelp are you aware that redemptions of Telstra Plus Points for Amazon Prime mships & giftcards has been 404 broken for 100s of @Telstra members for many months? A known issue with Telstra helpdesk; discussed and ignored as unfixable on their internal help chat page?
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chedd
(@fatherbeanpepsi) reported
@TahanJL @TeamYouTube @Telstra getting the same problem, these *****