Telstra

Telstra Outage Report in Richmond, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/01/2026 12:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • plumsyi infer plumsys🥴 (@plumsyi) reported

    @riytz ******** is telstra

  • maddieduke Maddie Duke (@maddieduke) reported

    The paradox of @Telstra arbitrarily discontinuing international service for prepaid sim cards and then, when trying to resolve my complaint, asking if there's an Australian number they can call me on

  • Tam_A_Le ••• (@Tam_A_Le) reported

    @Telstra your customer service keeps getting worst everyday. You’ve lost your way since Mr Thodey left. You can’t even answer the phone to talk to your customers #fail absolutely shocking !

  • LilRiceLive Lil Rice (@LilRiceLive) reported

    Ok well my net issues are back, calling #Telstra to try and get it fixed. so maybe no stream today.. Sadge

  • JamesyR1 Jamesy (@JamesyR1) reported

    So @Telstra have a data privacy issue and still messed up a critical service request with irreversible consequence. Great service desk Agents but managers are uncontactable after 2 months. Sad performance

  • sandyvec sandyvec (@sandyvec) reported

    Looking like a retweet but it’s just more dreadful #NBN Heavy rain = no internet service again two technicians later. @telstra pits apparently fill and knock it out @belong can we sort this out?

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    @Telstra So I am now into the 6th day waiting for Telstra to do their job and activate my sim card. Why is this taking so damn long. You are acting like a third world telco. FIX IT!!! Bottom line is don't buy from #TelstraPenrith #auspol #fail

  • glynmaclean Glyn MacLean 麦格荣 (@glynmaclean) reported

    @Brad__73 @Telstra @andy_penn I was offline for three weeks. If any other business treated customers like this they would lose all their customers. Telstra does have horrible customer service. As a premium customer, I completely agree that the CEO lacks accountability. The 4Gx service isn’t reliable.

  • mhorne24 Matt (@mhorne24) reported

    @Telstra I’ve been in your app help queue for 3 hours..... closed up for the holidays?

  • simonefree Mums Advice (@simonefree) reported

    Hey @Telstra your change to text message problem solving is not working. 10 hrs so far, 5 different people, verifying my acct each time, & NOT even close to anyone understanding I need a coaxial cable not phone line cable modem for out NBN #telstra #nbn #servicefail