Telstra outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WestInsufficientia (@WInsufficientia) reported 1 minute ago

  Telstra is a PRIVATE CORPORATION not a govt institutuon. LNP with Hanson (Ind) in 1997.. partial sale & 2006 with PHON support.. FULL sale! That’s why it’s NOT a good idea to PRIVATISE VITAL INDUSTRIES (communications banks etc)! Labor STILL dealing with/fixing LNP/PHON MESS!

• 
  Hey Dan, it's me! (@HeyDanitsme) reported 4 minutes ago

  @TerenceMcCart14 The government wanted the payphone network preserved for safety reasons, Telstra didn't want to pay to repair damage caused by people breaking open payphones to get coins. Free payphones were the beautiful result.

• 
  Mike Jones (@mikejonestechno) reported 7 minutes ago

  @AnikaWells please mandate @Starlink must be used as backup connectivity for 000 calls on all AU mobile networks in case of emergency in widespread @Telstra outage.

• 
  Bill Anderson (@dinkumas) reported 10 minutes ago

  @PaulBongiorno Shocking Telstra outage ! As if we humans built anything that is not fallible! It’s about time people grew up and stop trying to blame something for everything that goes wrong. Christ on a bike ,we have turned into a country of weak pricks!

• 
  PJ (@Phillip58377964) reported 11 minutes ago

  @MikeCarlton01 @Telstra Hmmm well they are descended from the Post Master General in 1975 when they became Telecom, then privatised in 2006 and became Telstra. They haven't really screwed up since that time. Customer service may be abyssmal but the national framework has operated well in a big country.

• 
  Savas (@savasmelb) reported 17 minutes ago

  Neil fled the country despite footage showing him near Telstra infrastructure. What role did Neil have to play in the outage? The public has a right to know!

• 
  Anonymous Democracy (@Democracy_Duck) reported 18 minutes ago

  @TruthdriverOn Seriously this is the fault of privatisation.. Telstra when privatizing promised that no services would be affected and that triple Zero would be a priority.. Telstra earns billions and they can't provide the one service we need LNP sold Telstra so it's their fault

• 
  twensor (@twensor) reported 18 minutes ago

  @adaptive_ape Indeed. Stop & think about it. What did Telstra think would happen if they ignored multiple warnings, failed to mitigate the risk & it resulted in a huge national outage? Fat bonuses for cost shifting the risk onto the rest of us??? Wtf was the decision making here? #auspol

• 
  CatZebraDog (@CatZebraDog) reported 20 minutes ago

  @Telstra I’m currently overseas and I asked my account manager to convert my sim to eSIM. They sent me a QR code that I loaded days ago but it’s not working and the physical sim is still working. I need to free up the physical sim slot for a local sim

• 
  Snuffles 🌸 (@Snuffle16106950) reported 21 minutes ago

  @10NewsAU Poor excuse @Telstra ... It splashed over msm how can she be unaware? Does it look it she couldn't be bother picking her mobile phone and switched off?? If so, retire her and she'll have plenty of time take holidays!!! She's a in responsible role for heaven sake!!!