Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/15/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BaindurGautam Gautam Baindur (@BaindurGautam) reported

    @Telstra can you please let me know when my ADSL issues will be resolved? It's been more than 2 weeks now and with the lockdown starting tonight it's getting all the more urgent to get it fixed ASAP.

  • mobilenova NovaG (@mobilenova) reported

    @Telstra I wanted a new one as my phone kept dropping calls so thought a new sim might fix that.

  • GreeGreece Tony Thomas (@GreeGreece) reported

    @telstra I keep getting this message from Telstra Support: Refund bill number: 1605356828 Dear Customer, The last balance of your account has been paid twice due to a system error. Please complete a claim to get the refund . Is it a scam?

  • Lilartist1400 Lily (comms open) ♡ (@Lilartist1400) reported

    @Telstra Please check my dm. I'm having one issue after the other with telstra and am nearly over it.

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    Spent an hour chatting to @telstra “support” who pretended to be looking at my issue, finally received this message “I apologies for the Inconvenience but we are facing a system issue where we are not getting any details of yours at all. Thank you”. Wtf?

  • coolgrl_69 maybe (@coolgrl_69) reported

    @cockroachemoji @Telstra **** thats so evil, im sorry jack

  • justweb Rob (@justweb) reported

    @Telstra Nope... only my profile info, all accounts info is replaced with a "broken" message.... "Something went wrong. Refresh now or try again later."

  • aj_aspire Dr Ann Jardine (@aj_aspire) reported

    @Telstra we pay for premium NBN speed. Our NBN including phone has not worked properly since Saturday and we have spent a ridiculous amount of time getting the run around from your people. We are over it. We want the service we paid for. Please sort it out

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    Hey @telstra - once again, your online support is appalling. I check to see why Telstra plus points haven’t been applied after a purchase 2 weeks ago, and get told to wait another month. Is someone doing this by fax? Is this 1987 with a mail in rebate? Absolutely *********

  • justweb Rob (@justweb) reported

    @Telstra Is it my imagination, or is Tel$tra support getting worse? You simply cannot do a live chat through the website, but rather directed to the app. I will not use it. Have wasted so much time on it before, with no solution. If I ring, I often have to ask them to repeat themselves