Telstra Outage Report in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nucktheman (@___Nuck___) reported 4 minutes ago

  @Telstra Its okay ive already lodged it with them this morning. Christmas is over here anyways, its 10pm.. Not worth further ruining christmas trying to talk to telstra support, its not known for being.... useful. Thanks though, just thought id get some sort of update.

• 
  adam doherty (@adamdoherty31) reported 6 minutes ago

  @Telstra 13 hours later and still no end in sight to this outage, thanks @telsra!

• 
  Ray Wilton 💧 (@raywilton4) reported 10 minutes ago

  @Jo00961243 Thank you. Yes I have purchased our recent IPhones & watches from J&B but Telstra insist they won’t switch me to 5G unless I go Direct Debit. I’m a gold member, who has never missed a payment, receive reward points, but still Telstra refuse to upgrade me to 5G unless DD

• 
  ScroogeMcNose #BLM (@SnortleNose) reported 10 minutes ago

  I hate phones so much. Telstra's telling me that I need to recharge to keep my phone number, but I never use data, and I never call/text people who don't use Telstra. But I wanna keep my phone number, so I'm just wasting money for no reason. Guess I need to use my data more often

• 
  Ray (@RayRmg) reported 11 minutes ago

  @telstra has bigpond email been shut down permanently??. Unable to send messages from set up accounts, or set up any bigpond email on a new device. A lot of business still depend on an @bigpond email address.

• 
  studiosoundguy (@SC21012022) reported 14 minutes ago

  @tingeling_au Yep ended up on Telstra 5G, superior in every way to the pos fttn speeds we get - thankfully we still manage 40/7 on line one and line 2 gets 43/8 most days, with Telstra 5G as a backup service / work from home setup, it works fine. Gaming is fine on 5G, just as good as fttn imho

• 
  Ray Wilton 💧 (@raywilton4) reported 18 minutes ago

  @whatsler @Jo00961243 I’ve been a loyal Telstra customer for decades not because they’re the best but in my area they’re the best of a bad bunch.

• 
  Jafrosty (@jasfrosty44) reported 21 minutes ago

  @Telstra ahh good old Telstra. I have had no service,no data unable to send texts or receive them, unable to get calls since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.

• 
  adam doherty (@adamdoherty31) reported 21 minutes ago

  @Telstra It’s has been down since Christmas night and simply not good enough.

• 
  TicketsTom 🎮🎶🛵 (@TicketsTom) reported 24 minutes ago from Huskisson, New South Wales

  I worked for @Telstra for almost a decade. Customer service wasn’t perfect, but I worked with people genuinely trying to get it right. It’s embarrassing to see how far they’ve regressed since then.