Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/12/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismurphys chris murphy (@chrismurphys) reported

    And now another woman Narita with call prefix 03 admits she is calling from India has and painfully pursues my details and says she will open a file and phone me tomorrow. @Telstra you are an utter #disgrace. #worstphone company on planet Earth. #FAIL

  • Adam_GT3 Adam Zimmer (@Adam_GT3) reported

    @SarahHarris @Trooper__D @Telstra I have had the same issues for 4 months.. going back to Optus!!

  • Cuttlef79645385 Cuttlefish🦑 (@Cuttlef79645385) reported

    @Telstra Then why have online chat told me it’s to do with privacy? What a joke. No accountability. Just farm out customer service to teams that are probably offshore, probably getting paid nothing or very little and have no oversight.

  • Di98140519 Di (@Di98140519) reported

    @Mike_D_67 @Telstra Haha same , three times my convo has been exited with no answers , poor service from telstra

  • agronomybrady James Brady (@agronomybrady) reported

    @TynanBuckley @MclennanAustin @TelstraBcast Precisely what I was thinking tynan. Optus provided a coverage commitment, so I took a 14 day contract. Optus works great. Full 5 bar service. No drop outs. 500GB. 67.50/mth. Telstra has crap coverage for us.

  • AshSkittle Ash (@AshSkittle) reported

    @gross_grill I believe optus has some decent reception. I'm with telstra which definitely has good reception in city areas but it's a little pricier (and some people say their customer service sucks but I myself have never had an issue with them)

  • H4LDC Dianne (@H4LDC) reported

    @SarahHarris @Telstra What customer service? I haven't spoken to a person at Telstra Customer service in like, 3 years!! 😡

  • jrgibson1 😷 (@jrgibson1) reported

    Further to that @Telstra, this case was raised in November and I’ve heard nothing. NOVEMBER. What sort of unprofessional s*itshow is this where someone spending almost $400 a month can’t get a response to an escalated complaint?

  • GRupesinghe Geraldine Rupesinghe (@GRupesinghe) reported

    @chrismurphys @Telstra Have you considered going into a Telstra store? I had Telstra issues a few years ago and got no resolution after multiple calls. Then visited my local Telstra store and a staff member was able to fix it

  • gav_mck Gavin McKenzie (@gav_mck) reported

    @SarahHarris @Telstra We changed broadband suppliers back in July, only 1 mobile service with them now