Telstra outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ricky🏄🏼‍♂️🦋 (@galumay) reported 5 minutes ago

  @Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.

• 
  Con! (@c0n_AU) reported 10 minutes ago

  @JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!

• 
  ann hyland (@annhyland101) reported 10 minutes ago

  So, even though there’s a world wide **** storm that is ******* world economies, Telstra just messaged to say they are increasing my mobile phone cost. **** Telstra. @Telstra

• 
  The Lord (@lord_tizza) reported 12 minutes ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  Extranious A (VIC/Tim) (@AssExtranious) reported 12 minutes ago

  @gilmie76 @Telstra @MarkAClarkson Or threatening you with a $200 fine for not returning your modem after your house burned down.

• 
  DBMG 🇦🇺 (@dbmgreen) reported 15 minutes ago

  @james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption

• 
  Ralph Mondel (@ralph_mondel) reported 15 minutes ago

  @Telstra ...Interesting business model that you have! Tried to change service for speed at a lower cost (online offers) only to be told that this is ONLY available to new customers. No solution offered, leaving me to seek another provider!!

• 
  Mick P (@cimatesrv) reported 17 minutes ago

  @Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them

• 
  Miles (@Michael1953_202) reported 19 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  Brian Basson (@BassonBrain) reported 22 minutes ago

  🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.