Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/31/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    @HelenKarandinas @Telstra Thank you - it's OK, I paid the bill on the phone this afternoon, but service still not restored.

  • getgavin Gavin McDougall | 麥格文 (@getgavin) reported

    @Telstra I did get to a store. Achieving my goal was more difficult than needed but it has been resolved. More importantly, I hope the CS LINE issue has been resolved. A default "heavy call load" message isn't a load issue - it's a lack of staffing issue! 2 hours wait is ridiculous.

  • Richard30507524 Richard Shaw (@Richard30507524) reported

    @Telstra Hi Vicky, sorry lost my twitter login/new phone The service here is still very bad. I have reset everything, made sure there are no devices hogging the bandwidth, and tested at different times. There appear to be massive slowdowns intermittently that can't be rectified on our end

  • TurnerMariaT Maria Turner (@TurnerMariaT) reported

    @TraceySpicer @Telstra Good luck - I do hope your Dad has comms soon. This is the worst possible time for Telstra to do something like this. Totally understand why you couldn't take him to a store. Hope it gets sorted soon x

  • maddiepalmer Maddie Palmer (@maddiepalmer) reported

    @TraceySpicer @Telstra No - they're required to make contact before cutting off service. Many companies halted suspension of service in 2020 when the pandemic hit. I I would hope @Telstra is still doing the same?

  • nick_fahrer Nick F (@nick_fahrer) reported

    @TraceySpicer @Telstra Awful company, I've refused to use @Telstra services at home or work for almost 20 years.

  • johnpur45487303 john purcell (@johnpur45487303) reported

    @TraceySpicer @Telstra Yes it’s standard behaviour. Check their record with the Ombudsman. Horrible company.

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    @Soheli8 @Telstra Thanks, Janet. The chap on the phone suggested I fill out the Priority Customer form, but it has to be signed by his doctor in Qld, and witnessed by a JP here in Sydney. So that will be my job tomorrow. x

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    @throoughmyeyes @Telstra Eek - terrible!

  • CountessAu Countess 🍸 (@CountessAu) reported

    @Telstra @TraceySpicer Therein lies the problem. They cite privacy issues, if you're not the account holder or don't have living power of attorney, it's a waste of time. They. Will. Not. Help.