Telstra

Telstra Outage Report in Richmond, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/04/2026 15:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra My nbn not working

  • redbigot Brian Handreck (@redbigot) reported

    @dontcallmekatie 5G is a viable speed replacement if available, but more expensive on data and subject to load variation. Telstra actually have the best FTTN solution with modems having 4G failover if the NBN connection is lost.

  • Attila_the_Hunk Attila the Honey (@Attila_the_Hunk) reported

    @Telstra Nope. I tried very hard to get help for a serious problem with my account but the people on the telstra helpline were actually no help at all so eventually I changed to Optus.

  • Ripened2Perfect Ripened2Perfection (@Ripened2Perfect) reported

    Silence at #Telstra surprise surprise(NOT). Data download problems the same, #Telstra care factor abt the same at 0.6. Now into 5 months of complaints and they are still unprepared to solve their inability to deliver a service they charge$ for.

  • Jackd0re 🔥⤴️@©k: )0®€ (@Jackd0re) reported

    @adambspencer The Telstra method of automatically ending the call at 59m:59s, regardless of whether you are speaking to someone or not, then spending 20min re-explaining the issue many times to get back to the person you were speaking to, & then rinse & repeat is a very specific level of hell

  • bradleyseehusen Bradley Seehusen (@bradleyseehusen) reported

    @Telstra I ordered NBN a week ago. I’ve received 0 emails, 0 SMS. I have made 3 phone calls and 3 attempts on the online chat to ask for information or an order number. NOBODY can help me. This is the worst Telstra service I’ve received EVER.

  • DocNMFC Adrian Perry (@DocNMFC) reported

    @Telstra After another round, Internet seems to be behaving. After another ‘background’ intersedence of unknown origin. I believe that I am due a substantial credit for the ridiculous amount of time I have spent on the phone when the problem has been solved from within Telstra.

  • matdatson Mat Datson (@matdatson) reported

    Attempting to deal with @Telstra is the absolute pits, shocking service.

  • JimNicholls13 Jim (@JimNicholls13) reported

    Wow! @Telstra is kicking all pre-paid users off their 5G network unless you pay 60 per month.

  • apiyo_dreaming Jordan -apiyo- (@apiyo_dreaming) reported

    @Telstra The reception problems in Carlton North are now pretty dire. About 9/10 times I try to make return "network busy" error. Similarly, most incoming calls don't get through so I'm constantly getting voicemail notifications - which of course I also can't call.