Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/20/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • physicsfnt sussy (@physicsfnt) reported

    @NovaFNBR @Telstra having trouble connecting my phone the internet

  • IAmRobFoster Rob™ by Rob Foster (@IAmRobFoster) reported

    @Telstra It was never cancelled - simply stayed in the Telstra system as 'pending', and no one advanced it any further. 4 hours dealing with customer service for someone to realise that the order status was incorrect.

  • brettbestaus Brett Best (@brettbestaus) reported

    @VishnuuPanickar @Telstra Did you work out how to fix this?

  • ItsmeKhedi Lokesh (@ItsmeKhedi) reported

    I call @Telstra support, the support person is so rude, says that i am lying and how can i have delivery details as they don’t even have delivery details on their system yet

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, my anger with Telstra must be bad for my health, if not my sanity. Its pathetic service does not deserve your business. AVOID #Telstra, whatever you do.

  • Dontbethatloser HoldingThemAccountable (@Dontbethatloser) reported

    @Telstra 5 business days ago: Me: I'd like to cancel my order please You: No problem, you'll get your refund in 3-5 business days 🤥 Today: Me: I don't have my refund yet? You: We're very sorry, it's not been processed, please allow another 5-7 business days🤦 Absolute bollocks..

  • AndrewMikeDoyle Andrew Mike Doyle (@AndrewMikeDoyle) reported

    Should be far easier to rectify than this @Telstra. Your MyTelstra app does not work. No callback service. Me chasing up your mistake for three days to rectify is awful customer service. Awaiting refund on the charges you have made

  • LeisureCoaster CJ Middleton (@LeisureCoaster) reported

    Hey @Telstra is there an outage in NSW postcode 2526 at the moment? Broadband has stopped.

  • BJDevlin Brendan Devlin (@BJDevlin) reported

    @Telstra No to both questions On day 11 I was told the order was cancelled. Never contacted why, only knew when I chased up and don’t know why. Multiple times told contact would be made in 24-48 hours. Today was first contact from @Telstra

  • IAmRobFoster Rob™ by Rob Foster (@IAmRobFoster) reported

    @Telstra The order number is SBS53083396. If you could provide any information that would be wonderful as the customer service team on the app are going around in circles and I am exhausted.