Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 03/24/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • achard Chard (@achard) reported

    @antizeroalt @misguidedjenni @MichaelWestBiz Telecoms.. like Telstra.. where we had to buy back the pits for billions of dollars to make NBN work? Where prices went up, service got worse, corners were cut so that shareholders could get their pound of flesh?

  • ihavezerouser na (@ihavezerouser) reported

    @Telstra why can i send texts but not receive any? I cannot get 2FA codes or anything, this is costing me money? Why is there no update or fix

  • antissa Antoun Issa (@antissa) reported

    I'm beginning to think 5G is one big fantasy. No matter where I go with @telstra, mobile internet seems to be somewhere between non-existent and painstakingly slow.

  • Jess_H19 Jess H (@Jess_H19) reported

    @Telstra I'm trying to report poor mobile signal not an account problem. You're also making assumptions that my employer is a small business, so the chances of being put on the list of authorised contacts is nil.

  • Jess_H19 Jess H (@Jess_H19) reported

    @Telstra The chat link takes me to My Telstra - same My Telstra that just wasted 90 mins of my time already. How about making rural mobile signal issues easy to report so that they can be fixed!

  • Jess_H19 Jess H (@Jess_H19) reported

    @Cruzyfarmer @Telstra I'm over it, it was absolutely disgraceful yesterday. No or minimal service between Nullawarre Ayrford and Allansford. Unreliable around Wangoom & Cobden with calls dropping.

  • alex_edmund1 Alex (@alex_edmund1) reported

    @antizeroalt @misguidedjenni @MichaelWestBiz Telstra still sucks at customer service

  • aroha_groves Aroha Groves #Always (@aroha_groves) reported

    So @Telstra kept me on the phone for over an hour yesterday. Have no phone service now while they migrate my service to a new service which was supposed to happen 22/06/2022. Luckily i have other net in the house too and am quite aware of voip apps. #auspol

  • steveathon Steve King (@steveathon) reported

    @Telstra I am lucky I had backup access and the water was not so bad - others might not be. If you force people to use your app, and network data - you need to enable those data points on your service for FREE. Unrestricted. Test these things in your app releases!

  • Jess_H19 Jess H (@Jess_H19) reported

    @Telstra I want to know if the cut cable was the cause of the lack of mobile signal yesterday in this area?