Telstra outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Cotter (@SimonCotter62) reported 5 minutes ago

  @stationmum101 I just went to telstra. I have hearing loss, not one of the staff spoke clear English. They all had heavy Indian accents. It was very very difficult. The same for the staff at my dads nursing home. When they ring I ask them to email me. They are all friendly and try to help

• 
  EmptyJr⭐️🔭🐝 (COMMS-Closed) (@Empty_jr) reported 9 minutes ago

  And I am on Telstra but they're price gouging and they Suck and I did attempt after their last price hike to leave but it's like. Oh if you are in a regional area literally noone else can help you. I see. Think there's a word for that that rhymes with schmonopoly

• 
  David S Salkeld 😎 (@maranatha_71) reported 10 minutes ago

  @Telstra I can not sign into your app as I already have an account, but it's attached to a defunct email. Please help.

• 
  miss_84 (@Miss__84) reported 10 minutes ago

  @Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill

• 
  miss_84 (@Miss__84) reported 11 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

• 
  BeamRider100 (@BeamRider100) reported 12 minutes ago

  @jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.

• 
  AussiEx.au (@aussiExau) reported 13 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  yeah yeah its anne (@annabell_JG) reported 13 minutes ago

  @Telstra It wouldn't let me sign in with my pin so had to recreate a new one my password worked though but pin wouldn't let me in. I don't use passkey although I mistakenly write that in post.

• 
  melon_rind (@melone_rind) reported 17 minutes ago

  I just wanna put it out there, @eBay has quite possibly the worst customer "support" I have ever experienced from a company. I will never deal with them after this. Ever. Quite possibly worse than @Telstra which is a new low.

• 
  Will G (@willgotsis) reported 18 minutes ago

  @Gatty54 Worst part was, we called Telstra the next day to say it was fraudulent as payment pending, long story they said we’ll stop it, no they didn’t, 3 days later payment cleared. Others were good and cancelled. In the end we got all our money back, but what a pain in the arse.