Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/20/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • Crofty97806916 MrCrofty (@Crofty97806916) reported

    @Telstra like i just want it fixed its hard out here with money but we are paying for a service i cant use

  • KattaAvery Kathryn Avery (@KattaAvery) reported

    @Telstra @Fingies I know this is 100 years later but did you ever sort your streaming issues? I’m having the same drama. Infuriating to say the least!

  • gper56 Graham Perry (@gper56) reported

    Hello @Telstra how long does it take to get a response from a consultant on live chat. Started at 18:40 WST. Still nothing. Times out after 20 minutes of inactivity. Then I am supposed to start again. HELP

  • louisadeasey Louisa Deasey (@louisadeasey) reported

    @KathrynHeyman @Telstra I think particularly in Victoria, everyone was just home with their terrible internet so they were calling & getting no response. I know optus had an automated message for months just saying "we're too busy, try again"!!!

  • Kennetlb Larry Buruwe Kenneth (@Kennetlb) reported

    @Telstra . Why is 5G roll out so slow. You make us buy 5G phones and yet not many areas covered by 5G. I live in clarkson 6030 and only small area is covered.

  • Crofty97806916 MrCrofty (@Crofty97806916) reported

    @Telstra no it never did

  • bungleer bungle (@bungleer) reported

    @Telstra I can’t believe your service is worse than it’s ever been - I can’t find anyone to help on technical!

  • BrandonofW BrandonOf_Who (@BrandonofW) reported

    @Telstra Telstra this is a message from someone with disabilities I’m having trouble with a lot of your servicesYou need to rethink or re-train your staff not everyone can use the phone

  • astir0412 💧John (@astir0412) reported from Margate, State of Tasmania

    @Telstra My internet account has been overcharged for 4 years even though you've never provided the service I've been promised no