Telstra Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telstra
Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pam Swanborough
(@NettlePot) reported
@telstra out of curiosity, why is your international roaming so secretive/expensive/inaccessible even for money? I utterly don't understand why this isn't just normal service, like it is in e.g. the entire rest of the world
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Pam Swanborough
(@NettlePot) reported
@Telstra Been on chat for 1.5 hours and it allegedly escalated to third line support, but then the chat just went silent. "It'll be another 10-15 minutes" 20 minutes ago. Precisely how crappy is your support?
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Danie Tregonning
(@DanieTreg) reported
@collect_1d The story was from Telstra to keep people from over using the service and getting into debt ie:“financial strain” etc etc. But they just did it and didn’t tell some of us
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purple minion
(@koobiologist) reported
just hung up on some telstra scam call after telling them to stream good boy gone bad #DoingMyPart
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Elizabeth Jurman
(@lizjurman) reported
@AmyRemeikis Yes check the connection...and the modem. It shouldn't be terrible 1km from the exchange - is that where the NBN connects to your copper line? Consider mobile broadband - Aussie Broadband, Vodafone or Telstra for three. Good luck.
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Ellen ✨
(@collect_1d) reported
@DanieTreg Oh ****, I’m also with Telstra but I was able to vote last year. But I guess if they’ve phased it out we don’t have much choice lol Let’s pray for good vibes and working websites on Friday
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Andrew Mattock
(@AndrewMattock) reported
So a new world at #telstrabusiness.. Telstra will give you a really **** service when you ring us... Unless you download the Telstra Business App then it will be all peachy.
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Pam Swanborough
(@NettlePot) reported
@Telstra I CANNOT CHAT TO OUR MESSAGING TEAM BECAUSE I CANNOT MESSAGE MESSAGING IS THE VERY THING I WANT TO DO AND CANNOT EXACTLY HOW ABUSIVE IS YOUR SUPPORT SERVICE DESIGNED TO BE?
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Camellia
(@Camelli79450301) reported
@AmyRemeikis I live in regional Victoria. We have a Telstra tower but it has been conjested for 2 years. We ended up getting the landline reinstalled and going over to Skymuster. NBN couldn't help us and Telstra wouldn't help us.
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Rod Gullickson
(@RodGullickson) reported
@AmyRemeikis We had issues when it rained, Telstra switched us to a different pair from a nearby pit to the node which is a few blocks away, has been much better. As others suggest, we got a cat6 cable run from where the cable entered the roofspace straight to the modem.