Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/25/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • virginia03 Virginia Lette (@virginia03) reported

    @Telstra I don't have a reference number. I have spent multiple times on the phone to your team and multiple chats through the app and then an hour on the phone this morning only to be cut off. Fair to say I'm furious now. What do you need to fix this.

  • Dan29822002 Dan (@Dan29822002) reported

    @Shane84011783 @Telstra Hey mate I having the same issue as we speak. Do you still have this issue?

  • CrimsonPlatypus Troy Coleman (@CrimsonPlatypus) reported

    @Telstra Thanks. “should” is not “is”. Troubleshooting did not help the situation. All it did was try to tell me the problem is resolved cause I’m in my home and can wifi calling. Please tell me how this helps when I’m out of the house and there’s an emergency?

  • BrettWalkerToGo Smart Compliance (@BrettWalkerToGo) reported

    @Telstra I just need a technician to come onsite. Remote checking not working. Nearly 4 hours in the app and NOTHING to show for it. I have a business dependent on good internet. Pay Telstra around $6,000 pa for service. Feeling slightly ripped off atm.

  • Batmanwinskedo1 Batmanwins (@Batmanwinskedo1) reported

    @PennyAckery Ahh for the days when Alby Shultz was the member, he always did well, even got Telstra to finally fix my phone.

  • THEMF_V3MP ₦łӾ ₮ⱧɆ ₩ØⱤ₴₮ ⱤɆ₮₩ɆɆ₮ɆⱤ PEEPSI❤👽🖤 (@THEMF_V3MP) reported

    @habitualjimin @TwitterSupport Jesus christ💀thats more useless then telstra support

  • remsober z (@remsober) reported

    @Telstra please i need help with my data

  • knightd73 Dean Knight (@knightd73) reported

    @cottonfarmgirl Agree had a proper Telstra tech my house to look at issue said even at 1 km from local exchange forget ADSL let alone NBN why I only use mobile or data dongle ironically my grandfather was his instructor in the PMG days

  • bgdely Ben Delahey (@bgdely) reported

    @Telstra why is it that my new iPhone 13 will receive only a 3G signal or no service at all along sections of the Sandringham train line from Windsor all the way to the city.

  • CrimsonPlatypus Troy Coleman (@CrimsonPlatypus) reported

    @Telstra No issue with the NBN. No my mobile is not working on the mobile network. I can’t even send a text when away from wifi. I could get an emergency message or call to my daughter in transit from school