Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/20/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AEddy6087 Jereddy Grant (@AEddy6087) reported

    Man, i dunno what it is about Telstra. They are the biggest communications company in the country but their communication is just awful. I've been telling them about this fault for 6 months and now they've made an appointment only to cancel it without telling me. Livid.

  • SteveBigpond slats11 (@SteveBigpond) reported

    @Telstra @Chris_Hoare No ****. Why don’t you be a bit proactive and tell customers you have (yet another) issue.

  • hacktivism_tm Hacktivism (@hacktivism_tm) reported

    @Telstra WORSE COMPANY EVER. All your offshore customer service are all bunch of liars making customers go around in circles with just lies. Get rid of them. Keep lying Telstra. Plus ur NBN speeds and prices are rip off. Other companies are faster n same price. RORTERS!

  • AEddy6087 Jereddy Grant (@AEddy6087) reported

    @Telstra I'm going to block you if you ever tweet me this bullshit ever again. I have filled out 50 forms and had no response. I have had 7 open cases including one that i just opened. Still no resolution. I'm not filling out anymore forms and i'm insulted that you'd ask me to.

  • mat_thommo Matt Thompson (@mat_thommo) reported

    Are there any @Telstra mobile issues in Port Macquarie, NSW? All calls keep cutting out mid call.

  • _huwwy Up In Smoke. (@_huwwy) reported

    **** I love seeing @AEddy6087 tear shreds off Telstra. Just gives me that little serotonin boost to get through the rest of they day.

  • t_hoff1 Tracey Hoffrichter (@t_hoff1) reported

    @MsLisaHerbert @Telstra I had trouble accessing my bigpond email a while ago, wouldn't load in Outlook on my laptop. I now have to turn my VPN off to download my emails. It's annoying, but at least I can access them. Weird thing is, the VPN being on doesn't affect access on my phone or iPad.Go figure!

  • Dodgy86inthemix The Dodgy Crusader (@Dodgy86inthemix) reported

    @Telstra @GoBeaded There is an outage, zero reception in Warringah Mall

  • bennythemuso Ben Hughes (@bennythemuso) reported

    @Telstra @lashnslashndash Correct channels? As in, "the problem is probably your phone, follow these steps including factory resetting your phone first". Please provide me with a direct link to report a fault that doesn't include troubleshooting the phones of the 11 people I've personally spoken with.

  • ANonymo_2023 A Nonymous (@ANonymo_2023) reported

    Dear @Telstra. PLEASE FOR THE LOVE OF EVERYTHING STOP PLUGGING THE EFFING APP EVERY MINUTE OVER THE DAMN PHONE WHILE WE'RE ON HOLD. WE KNOW ABOUT THE EFFING APP AND WE DON'T CARE. IT'S INFURIATING AND IT DOESN'T WORK WHEN WE NEED TO SPEAK TO SOMEBODY. Thank you.