Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/08/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbieMigliore Robbie Migliore (@RobbieMigliore) reported

    Telstra needs to get its act together. 6 weeks to resolve a problem. 5 hours of phone calls and 20 hours of text. Appalling @Telstra

  • jacdpaula Jacqueline (@jacdpaula) reported

    @Telstra You guys are the best. No progress whatsoever. I haven’t downloaded tiktok yet tho, so there’s still hope. A piece of advice: always have you contact info up to date. Never thought it would be this hard to get my @instagram account back.

  • e_liza13 Liz (@e_liza13) reported

    @Telstra I sent you a DM with the details and I am still without service and have been for 2 days. I am very inconvenienced by this incompetent service!

  • JohnPat36272351 John Patrick (@JohnPat36272351) reported

    @01000011CS @Telstra If you use Telstra for anything you need to use this thing called Google and save yourself a **** load.

  • 83051341 Quintin Roberts (@83051341) reported

    @Telstra Tori, so it’s ok for me being without the service I pay and no one is able to call me

  • Firedingo Firedingo (@Firedingo) reported

    @kristin8X Thanks and **** that. At least Telstra's chat bot handled things more gracefully and it was a dumpster fire

  • reechie88 Maree Bell (@reechie88) reported

    @Telstra - very poor connection of internet- not getting what I pay for - looking at changing providers after many years. Been on phone re this over week new modem didn’t fix problem

  • DStenkic . (@DStenkic) reported

    @Telstra Hi, I cant log into my webmail, It would have to do with new VPN service that I just installed so its getting a different IP address, its asking for Two Step verification, but I don't have that switched on and the contact details email and mobile are old ones i dont use

  • adamsonwarren Warren J. Adamson (MEd) 💉💉 (@adamsonwarren) reported

    .@Telstra has a reputation for horrid service & I’ve been fortunate to avoid it until now. Trying to reclaim a credit from them & I get the run around & Indian call centre transfers. The typical “cheque is in the mail” excuse which is paramount to theft from customers.

  • paulmp Paul Pichugin (@paulmp) reported

    @Fairy_s @ashulz @NEKMNIT You were both right, I covered Karijini and Mt Augustus. Currently... I don't know, somewhere between Mt Augustus and Cue. Not sure how I have any signal at all (Telstra).