Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/24/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • huntingnemo Mick (@huntingnemo) reported from Lake Tabourie, State of New South Wales

    @Telstra yet again failing your customers with terrible customer service that is not even close to being considered below satisfactory. Your lack of customer service is appalling.

  • maldux Village Gossip (@maldux) reported from Adelaide, State of South Australia

    @Telstra Hi Ryan, reception has been poor for a couple of years. Have changed from iPhone to pixel - still drops out on reg basis. Others in this street and next have same prob. 3-4km from Adel CBD. Pretty flat. No obvious obstacles I can see re reception. Help.

  • TempyRT Robt (@TempyRT) reported from Westfield, State of Western Australia

    @Telstra Hi Ish, the technical team... what lights are on the router, turn it off and on again oh same issue we will organise a tech to come. Can’t tell you exactly when but please wait for him.... that’s the usual response...

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra ...there was little to no communication to your customers on why they have been impacted and when they could expect normal service. (2/2)

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • desiderious Didier (@desiderious) reported from Sydney, State of New South Wales

    @Telstra having issues with 7plus on TelstraTV skipping non stop. Reset didn't work. Uninstalled and reinstalled and now it won't sign in! Running latest firmware. SEND HELP

  • yinyinyangyang3 Scoups♡.♡ (@yinyinyangyang3) reported from Sydney, State of New South Wales

    Being on hold for a good 25 mins with @Telstra so they can check how long a outage was in jan to give me a refund

  • stephroseg Stephanie Gaddin 👩🏻‍💻📜 (@stephroseg) reported from Melbourne, State of Victoria

    @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...