Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/17/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra this is what is means to be a loyal customer. Twenty minutes on hold and it’s you who asked me to call. I might just call Optus instead.

  • Arrowfv Arrow (@Arrowfv) reported

    @Telstra If you follow it might help.

  • RossIsAWriter Ross Hamilton (@RossIsAWriter) reported

    @Telstra OK Shannon. Numerous phone calls and multiple incident reports. Nothing done. Two separate attempts to transition to NBN, neither of which gone anywhere. I have been told to contact Sales for a THIRD time to start a THIRD attempt to transition. So what help?

  • Braidoss53 Braiden | 🧡 (@Braidoss53) reported

    @Telstra i have, it says no problem or fault as per usual, but i do a speed test and only get like 4mbps. and it hasn’t always been like this. This 5G upgrade was supposed to speed up the network, but now i’m coming across more and more black spots and 5G has never been slower

  • nathanthorson Thorson *🏆 (@nathanthorson) reported

    @LeagueUnlimited Nope. Doesn't work on my Samsung TV or Telstra TV

  • kiersten_d *Kiersten* (@kiersten_d) reported

    @Telstra @REX_sffnt I don’t think it’s just Vicky. Mines been terrible all week too

  • Braidoss53 Braiden | 🧡 (@Braidoss53) reported

    @Telstra Your service is getting worse and worse, i now barely get any reception at work, even though my phone says 4G 3 bars, still have no reception throughout half the wendouree V/line service. sort out your **** telstra, i’m this close to switching to another provider

  • RossIsAWriter Ross Hamilton (@RossIsAWriter) reported

    @Telstra I had to pay my last bill for a service that wasn't working! And part of that outage was from an already proven error by Telstra staff!!

  • KornnCobb KornnCobb 🌽 (@KornnCobb) reported

    @Telstra Damn

  • itsWemo Reign Wemo (@itsWemo) reported

    NEED IT HELP. Have telstra smart modem, want to run it on bridge mode to keep VoIP but run a TP-Link Router off the smart modem. cannot figure out what ips need to be set to what, best ive done is had them connected and made my pc a static ip and it then worked. but wifi didnt.