Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 11/27/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Em_Gee_Tea M G T (@Em_Gee_Tea) reported

    @Telstra any Telstra customers have any suggestions for me when Telstra just ignore you for months? Including the complaints team. I’ve spent more than 220 hours trying to resolve a simple issue

  • js_dsgn JSDSGN (@js_dsgn) reported

    @CherylCritchley Have emailed kayo numerous times and received only generic robot responses. Gonna have to go into Telstra shop since their customer support over the phone is terrible.

  • Pud3000 Pud (@Pud3000) reported

    @Telstra Still waiting for my code to redeem a Google nest hub max. Do not trust these liars with their promotions. But your phone outright. Waiting 3 weeks for an email reply. Call them and they say wait for the email. Complaint started 12th December. Lying scum! Buyer beware!

  • ItsStillMefa Lee Corporal (@ItsStillMefa) reported

    @kipstergull @el_pollo_loco I'm considering finally giving into pay tv. Hulu, is that packaged with something else? I know stuff all - I was so angry with Telstra & Optus ruining old trees in my area by hanging cables low into the trees, that I swore I'd never get it.

  • udderrunner Terrence Chester back in #WesTralia (@udderrunner) reported

    @emmadegotardi Doesn't make any sense what so ever, because the whole idea of the stock exchange & super is to give ppl the impression 'We' have skin in the game....to make ppl believe selling public assets , listing them on @ASX , seem a good Idea. Where we can see from the **** #Telstra/#NBN

  • kaos_hq Karen Sayer (@kaos_hq) reported

    @Telstra my business phone line is broken for the past 4 days. Telstra said outage would be fixed in a few hours. 4 days later and 4 hours on the phone to Telstra and still no phone!!!! Bad

  • NicAlayne81 🦋𝕹𝖎𝖈 𝕭𝖊𝖜𝖊𝖗𝖙-𝕳𝖆𝖒𝖒𝖊𝖗𝖒𝖊𝖎𝖘𝖙𝖊𝖗🦋 (@NicAlayne81) reported

    @Telstra Just got this. Terrible connection issues on my mobile phones lately!!! Please fix it!!!

  • markrprior Mark Prior (@markrprior) reported

    @Asher_Wolf I use Aussie Broadband for both home Internet and mobile phone (which uses Telstra's network). As they are based in Morwell I assume they understand regional Victoria. Happy to supply a referral code if you want one.

  • FoxyHardy Emily Hardy (@FoxyHardy) reported

    @CherylCritchley I won’t actually miss it because it stopped working last year due to our lousy mobile service - though we’re still stuck with Telstra due to living in a rural location! Guess we’ll have to do the 3-hours round trip to Perth to watch at the Odin Tavern...

  • Winter_Czar Winter-Czar (@Winter_Czar) reported

    @7NewsSydney @MyleeHogan (Not speed) Same with telstra, my advice is see what's available and how many devices you need to run on your network and take it all from there everyone is different. I hate telstra but for a mobile phone it's above average. Nbn internode is the way to go. What works for me