Telstra Outage Report in Richmond, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Amelia Hall Boehm
(@ameliah) reported
@Telstra an SOS please. The town of Innamincka, SA has had their service go down. The helpline is not comprehending; it’s a weird thing to try to explain. How can we escalate this on the ground?
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Sushi
(@SushiiFN) reported
@SpoonzyEdits @Telstra that's pretty bad
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magpieliffy
(@MagpieLiffy) reported
@Telstra Restarting a device doesn’t solve the problem. It is an ongoing issue in Gisborne. It is not a maintenance or outage issue, it’s an infrastructure investment issue.
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Dani
(@Super_Nova123) reported
@Telstra The new version of the Telstra 24/7 app needs to be fixed. International Calling Pack can’t be added as its full of glitches. Have tried the chat service for help and no one seems to be able to help!
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Dr Maggie J Watson
(@terngirl) reported
@Telstra No. Took the NightHawk device to the store, not faulty. Spent literally hours on the phone and on the app with tech support. The mobile tower is 500m from the house so distance is not the problem.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau I thought I'd experienced my worst service from #Telstra, but even when its reps communicate, they can't even do that literately or investigate the history of a customer's complaint. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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Christopher Sims
(@cjsims) reported
Please fix the ability to set up a pin on the #MyTelstraApp so that someone who uses #Voiceover on their device is able to do it independently? @Telstra @sadam_ahmed11 @
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Chyrel Muzic
(@chyrelmuzic) reported
@Telstra I have not been able to connect to our home wifi we have tried to get Telstra to fix it and they told me it was my phone but apple has checked my phone and told me my updates have not been done but there is also the issue of me getting cut off when I talk to my sister
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magpieliffy
(@MagpieLiffy) reported
Terrible issues with 4G in Gisborne area @Telstra. No internet access via 4G. This is a common problem in this area. When will something be done about this? We are 40 minutes from major city
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Geoff of Hackett
(@GJBSnodgrass) reported
@Telstra Mum’s been a Telecom/Telstra customer all her life & her late husband worked for Telecom/Telstra for over 25 yrs. Alongside other recent encounters with @Telstra this has been a distressing & sad experience. She now wants to change retailer, which’ll mean more stress & confusion