Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 08/10/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JemmaKinnaird Jemma Kinnaird 🦋 (@JemmaKinnaird) reported

    Is Telstra down

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra So no advanced notice for a planned outage lasting 6 days? You've gotta do better than that.

  • landry235 Sue (@landry235) reported

    Taking mum to the local Telstra agent hopefully to change her home nbn over to Telstra I know they have issues but they couldn’t be possible be worse than her current company. Fingers crossed

  • jendudley Jen Dudley-Nicholson (@jendudley) reported

    @Cammo @Telstra That sounds like a SIM-jacking. I thought Telstra had new prevention measures in place to crack down on that.

  • salma_o imagining cities (@salma_o) reported

    @Telstra my father is a small business owner & has been treated APPALLINGLY by your organisation for 3 months now. YOU created the problem and you are in no way assisting to resolve the issue which affects his business. Requesting a competent staff member to swiftly resolve this

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    @Telstra lets talk about Ownership. My Iphone 12 has not yet been provisioned after 12 days of waiting. Every person I speak to in Telstra says it is someone else's job to fix my problem. You cant run a business like that, someone has to take ownership.

  • pandacoz Paul #StayAtHome Cunningham (@pandacoz) reported

    @stacky66 @mfw I cancelled my Telstra mobile account over their support for NRL. Why did you cancel, a, b , c etc. I answered "other". But the market research people weren't interested in what my reason was, it didn't fit in their predetermined boxes.

  • murzo_4 Battling Lefty (@murzo_4) reported

    @Telstra - on hold for over an hour now. Messaging service equally effective. Internet stopped shortly before 10pm last night. Working from home impossible. Knock, knock - anyone home? #TelstraWelfareCheck #NoLocalOutages

  • Kutaah_ Jake (@Kutaah_) reported

    @Telstra Reckons there is none but for some reason Or another it my internet works for majority of the day then for about 5 hours it’s nothing but a **** experience tryna get it to work again.

  • barefootcrafter Rachel - The Barefoot Crafter (@barefootcrafter) reported

    .@Telstra be like “we’ll charge you $15 for insurance on your phone but make it impossible to actually lodge a service request even though our website promises it will only require a couple of quick clicks” ughhhhh I just want to use what I pay for!