Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/20/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dhc1976 David (@dhc1976) reported

    @Fasffy Woolworths mobile. Uses Telstra network.

  • chefshekhargoel chandrashekhar (@chefshekhargoel) reported

    @Telstra Guys it is 40 days still my problem not resolved. What a fantastic services from @Telstra. I am still waiting hope I have wait for few months now….

  • au_jayman JaymanAU (@au_jayman) reported

    @Telstra can someone send me the number for Telstra nbn support please, my in laws are having issues with download and upload speed of 0.2Mbps and they need to call and talk to support to have it looked at.

  • tigerwilli85 Lee Williamson (@tigerwilli85) reported

    @Telstra I have not had the Drama pack since Christmas and noted last month that I had been charged for this so contacted Telstra. After an hour on chat, they refunded the amounts in credit and told me the issue was fixed

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra Time to register a formal complaint with @TelcoOmbudsman

  • tigerwilli85 Lee Williamson (@tigerwilli85) reported

    @Telstra when the hell are you going to get our billing and charges correct. Every month I have to follow up after being assured they have fixed the issues. I am almost done!

  • carona50 🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️‍🌈 (@carona50) reported

    @Telstra Yes I do have the app... phone has been ok since the wifi came back. I only seem to ever get a max of 2 bars on my phone at home. I’ll contact the help. Thanks

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @PatsKarvelas Two things: 1) How do you know it’s the NBN and not your actual ISP problems? (curious) 2) Are you with Telstra? Have they not already sent a guy who can play the piano over?

  • I_AN_T Isaac Thompson ✨ WEAR A MASK (@I_AN_T) reported

    Someone randomly texted me photos of them looking at a webpage for a Telstra modem and I have no earthly clue whomst ******** and why

  • BurgessMlbcons Michael Burgess. MAICD MAIPM F.EdPlus (@BurgessMlbcons) reported

    An interesting dilemma. On the one hand Telstra tells me NBN has work happening in my area so hence that’s why I am getting 9 instead of 100mbs. But NBN advices no work happening!! One will never know!!