Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/26/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SFox207 🐾🍃𝓢𝓲𝓵𝓿𝓮𝓻_𝓯𝓸𝔁𝔂207🦋 (@SFox207) reported

    @Telstra 2013 since i moved here. Then was made 2 sign 2 NBN promising better speeds but higher cost + boost Never got anywhere near what u guys promised. Then u paid back the boost forced me 2 go on a lower speed plan. Every 2 months when i get time i call fixed 4 a few weeks start again

  • SFox207 🐾🍃𝓢𝓲𝓵𝓿𝓮𝓻_𝓯𝓸𝔁𝔂207🦋 (@SFox207) reported

    @Telstra You guys Know the problem yet refuse to fix it or pass the buck to NBN who passes the buck back to you. We have had multiple techs from telstra and the say the same thing. To many in the Junction box & my house shouldn't even be connected as its 2 far away. We need a mini node.😡

  • sklamb2 Susan Lamb (@sklamb2) reported

    @Telstra I was referred to a specialist over 24 hours ago to help me with an authentication error on my modem after the recent storms in VIC. Received only an indecipherable voicemail. Need internet to work tomorrow. Can you please help?

  • SammyCampbell0 Samantha Campbell (@SammyCampbell0) reported

    @Telstra We have been experiencing issues for about 5 days. There are only two houses in the Mary Kathleen area that rely on this tower and heaps of travellers and we don’t usually have issues but now can’t send MMS or access internet.

  • penguin_brian Brian May (@penguin_brian) reported

    @Telstra After over an hour on chat, with retrying many things I already tried, they finally escalated the complaint. Fingers crossed, but I don't expect anything any time soon.

  • Yin2K Yin 👨‍🦼 (@Yin2K) reported

    @oUphei_ I recognise your accent from Telstra support

  • VacuousNess 💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported

    @Telstra is there a problem? In last month SIMM card in my iPad and Modem failed. Now my Apple Watch seems to have failed. I’ve not checked in eldest’s has as well.

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    @elle_desylva I have the same issue. The last time I could get a Twitter authentication code via @Telstra SMS was on Sunday 6 June. ping @TwitterSupport

  • yallpls Lozzzzzzy 🌻 (@yallpls) reported

    @NI_KITTIES1997 It might be an issue with your wifi?? Last time I used Telstra wifi and it kept logging me out. Try using data to log in??

  • DaveyDorkyy Davey (@DaveyDorkyy) reported

    @Telstra Would appreciate an explanation as to why the New England area of NSW has been seeing huge drop offs in 4G/4GX reception recently, this has been an ongoing issue for months now and there have been 0 tweets or information made available.