Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 01/24/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jxeeno ken tsang (@jxeeno) reported

    @joelpmichael @decryption i suppose i can manually change my network to a non-Telstra one and it should work. i know how to do that, but not everyone does 🙃

  • Ladymondgreen1 daisie (@Ladymondgreen1) reported

    I’ve had an extremely frustrating time with internet dropping in and out for about two weeks. Telstra aren’t any help at all….if you can get onto them 😡🤔

  • aureq Aurel👾 (@aureq) reported

    @jxeeno @Telstra But isn't the mvno supposed to work with Telstra to ensure continuity of service, at least for emergency calls? I read operators (and so mvno) have a legal obligation to provide emergency calls at all time.

  • Fr0gst3r Shane (@Fr0gst3r) reported

    @Telstra can we please have update on NBN outage for Belconnen, ACT. Received a text this morning saying there was an issue but there is no mention of this on the outage page.

  • alexeckermann Alex Eckermann (@alexeckermann) reported

    @Telstra “Something went wrong” in the activate process after I selected the pre-paid plan. Known issue?

  • Hadfickla Marilyn Hadfield (@Hadfickla) reported

    @GasIsTheNewCoal @Telstra ******... so bad.

  • tominaus Tom Fitzmaurice (@tominaus) reported

    @Telstra you need to sort out your business wholesalers at the moment my service has been cut off as the two wholesalers fight it out. Comsource employees Conor Donovan and Rick Dhingra need to stop harassing me.

  • annaRoseShadow 🎅Anna ChristSmith🎅 (@annaRoseShadow) reported

    @leahoverthinks @abigiles21 Yeah I've even heard some shockers from Telstra staff themselves. Things like don't help the customer unless they agree to an upgrade etc. Optus is who I'm with here, Whilst they're super cheap compared to everyone else. No customer service outside their shops basically.

  • anettecooper13 Anette Cooper (@anettecooper13) reported

    @Telstra No, as NBN isn’t available in her area, so she’s still on ADSL, which obviously isn’t working. I assume that it has been escalated for a fix as the underground cable has been looked at by a tech three months ago and just yesterday Grandma spent 3 hours on the phone to @telstra.

  • jxeeno ken tsang (@jxeeno) reported

    @Telstra Hi, I'm located in 2017 postcode area. This is a @ALDIMobileAU service, which uses the Telstra network. As far as I can tell, Telstra (retail) services are unaffected because of VoLTE and VoWiFi support. 4G to 3G handover and 3G for calling is completely broken