Telstra

Telstra Outage Report in Richmond, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/30/2025 10:25

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hwn80 Henry W. Njuguna (@hwn80) reported

    @Telstra @NBN_Australia can someone get in touch please the customer care numbers don’t work and my #internet is absolutely not good.

  • thedangermoose Chris Tomkins (@thedangermoose) reported

    @Telstra I’d just like someone to give me good customer service and not keep saying things that sound like I’m being handballed into the future.

  • missleetulloch Lee Tulloch Credible Woman (@missleetulloch) reported

    @Telstra 4 weeks on and still no answer re NBN. Spoke 6 times to your Indian call centre. They all promise to get back in a day or so re NBN appoint. Never do! The modem wifi 4 G connection they have provided does not create a strog enough signal to connect to wifi. I need Manager pls.

  • justweb Rob (@justweb) reported

    @Telstra OK, now I'm REALLY pi$$ed off - I call, then get told to go to the website and login to see my account options. ARE YOU KIDDING ME?

  • JAMOPMS JAMOPMS (@JAMOPMS) reported

    @Telstra There is no way to make an official complaint to Telstra. This is illegal. I believe the @CwealthOmb should be made aware of this. The only available way to communicate is through a messaging app that they can end at any time and don't have to answer to.

  • FremenJack Fremen Jack (@FremenJack) reported

    @Telstra Hi, Luke. Thanks for the follow-up. I’m still having issues. Waiting on an escalation call, this morning. If that doesn’t happen, I may ask for help.

  • tjspdr TJ (@tjspdr) reported

    @Telstra This will massively screw me over as often I need to pay over a few fortnights. Killing the afl live pass was the first hit for me now this? Its like you dont want me to stay a customer after 15+ years

  • rexe243yt Rexe243 (@rexe243yt) reported

    @Telstra None listed, there were not any earlier either, it’s also the whole areas community complaining about it being down too so it’s not just me having issues

  • HortenseDAlton Heather Dalton (@HortenseDAlton) reported

    @jypersian @Telstra **** - I just don't know why people use Telstra any more - all the horror stories! I refused to have the NBN and survive with an Optus internet connection and mobile - couldn't be happier.

  • morto35 Chris Mortensen (@morto35) reported

    @Telstra Spent hours trying to delete two phone numbers off an account in December ..still getting billed. Sick of playing the “Telstra game” of “keep them waiting and they will pay anyway” What happened to CUSTOMER SERVICE and COMMUNICATION???