Telstra

Telstra Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/07/2025 19:35

December 07: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • qurelfps NL qurel (@qurelfps) reported

    @anonzr I feel so bad for you telstra is genuinely so horrible it happens to me all the time

  • shaunau ~ (@shaunau) reported

    Every month @Optus does this in my area. It usually means no 5G for about a week and sometimes only 3G. It’s really ***** me off that they keep spinning this as a positive when it’s a service degradation every single ******* time. Never experienced this **** with @Telstra 😠

  • 3zraAu Ezra. (@3zraAu) reported

    @Telstra Your internet is so bad mums life running 200 ping when 1 person is updating a game pay $120 a month for this bs good stuff

  • tonywbrown Tony Brown (@tonywbrown) reported

    Hey @Telstra can you please advise me number to call you on? My home broadband and mobile services were suspended over a payment issue - my online direct debit did not update. I need the suspension lifted ASAP.

  • JFTNova Nova (@JFTNova) reported

    @Telstra my friend @anonzr needs u too fix his net, hes got fncs finals to win

  • HodderNick nick hodder (@HodderNick) reported

    @Telstra store can’t help me as “I don’t have an appointment and we are flat out, by the way if is this business we could squeeze you in but personal sorry buddy next Tuesday??” Goes back to sitting at desk with colleague

  • Doug_J_Mitchell Doug Mitchell (@Doug_J_Mitchell) reported

    @9NewsAUS @DamoNews It should never have been coporatised in the first place, like Telstra, Qantas, @CommBank etc etc. The only way to save it is support the fight for a stand alone post office bank. That'll give the big 4 banks some competition.

  • JFTNova Nova (@JFTNova) reported

    @anonzr ******* @Telstra fix ur net

  • guruschmoo Guru Schmoo (@guruschmoo) reported

    @NBN_Australia would be nice if you or @Telstra informed your customers of planned outages! Poor effort!

  • marsiefn marsie (@marsiefn) reported

    is it telstra thats been **** recently?