Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 12/02/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • FieldAllibelle Alli Field (@FieldAllibelle) reported

    @pdrew23 @AnnastaciaMP and what if you loose your phone ? Also hackers? I dont want my info available to be hacked it was bad enough when Telstra ,a government company being hacked and our info taken then ..More like sold off ..No thanks id rather a card

  • Kimota Jonathan Crossfield (@Kimota) reported

    @Telstra Not even a clue to what the issue is? Should I be planning for days of this or a few hours? No info isn’t very helpful.

  • MissPolly62 Miss Polly (@MissPolly62) reported

    @whittyjules @GVG1 @Telstra When I ring my Dr they take half an hour to answer the phone. After 20 minutes I usually hang up.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra there are currently no problems other than the ineptness of the organisation that useless / spineless/ overpaid Andy Penn oversees. Telstra requires an experienced hands on CEO not someone that lists technology as his third favourite interest.

  • Cheyleia Milady Fortune (@Cheyleia) reported

    @SonicGhost64 They look similar to my figures when I was with Telstra - absolutely atrocious service. Changed over to Aussie Broadband.

  • UnitedEnergyAU United Energy (@UnitedEnergyAU) reported

    There is an outage on the Telstra network which is causing problems with our contact centre and our ability to take phone calls. If you need to speak to us and it’s not urgent, please try again later. You can contact us via our website or Facebook message.

  • Kimota Jonathan Crossfield (@Kimota) reported

    @telstra Any update on the internet outage in Katoomba? It’s been confirmed on your site since last night but still no eta. Some of us have work to do …

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • byrokelly Byron K (@byrokelly) reported

    Hey @optus! Want to hear about my terrible experience trying to set up a service with you (ie become a customer and give you money?!)? Or should I just give up now and move to @telstra?

  • CitiPower CitiPower (@CitiPower) reported

    The Telstra network issue has been resolved and our contact centre has returned to normal operations! Thank you for your patience.