Telstra

Telstra Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/19/2026 09:50

February 19: Problems at Telstra

Telstra is having issues since 01:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • _SocialDemocrat Leftwing Bastard NETZERO2030 (@_SocialDemocrat) reported

    @jaci_wiley @Telstra Have you tried resetting your phone to factory defaults, or taking out the batter and then reinserting it? I’ve had issues like this that have been fixed by doing this. When in doubt remove the battery...

  • Tj__Edwards Tj 📷👨🏽‍💻 (@Tj__Edwards) reported

    @Telstra - Trying to set up a Pre-Pair Sim Card but your address verification isn't working... So that's a fun customer experience.

  • pripykat Kat (@pripykat) reported

    @Telstra Nope, it just sucks.

  • DeboraMorf 👏💧Debora Dee (@DeboraMorf) reported

    @WhenTurn Look at the service we get from Telstra when there’s any issues. Hours on the phone. #HandsOffOurAustraliaPost

  • breezy_bear Bree Taylor (@breezy_bear) reported

    @Telstra any updates on the internet outage in Michelago? No internet since 9th March.

  • Barrybower1 Barry bower (@Barrybower1) reported

    @Telstra I have had a new iPhone max plus add to my account not ordered by me no one at Telstra can help don’t have the phone also Telstra account was hacked changed billing address and email and mobile numbers so easy I can’t wait for the 1900$ bill and you can’t talk to anyone

  • trentmayne7 Trent (@trentmayne7) reported

    @Telstra #telstra once again so slow today on and off maybe time to change provider

  • dorne declan (@dorne) reported

    **** TELSTRA ALL MY HOMIES HATE TELSTRA

  • Lily_zzzz blackcat (@Lily_zzzz) reported

    @gtvone @barefootbloke @Telstra Rubbish! They don’t call and when they do they open new cases and assign numbers and then promise a call back in 24-48 hours which never eventuates. They are no longer competitive

  • duffythewriter Jo-Ann Duff (@duffythewriter) reported

    @Telstra happily watching a Netflix series I’m into then BOOM, no damn NBN again in Kirrribilli. Not cool.