Telstra Outage Report in Richmond, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Full Outage Map

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (48%)

2. 

   Phone (31%)

3. 

   Wi-fi (9%)

4. 

   E-mail (7%)

5. 

   Total Blackout (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Raving Stark (@RavingStark1) reported 7 minutes ago

  @CaraMia200 @Coles @woolworths Coles, in particular, has adopted the infamous Sol Trujillo strategy deployed at Telstra in the (v)bad years. That is...maximise profit by exploiting the crap out of the existing customer base....by multiple means... most recently a universal price hike of 10% plus

• PublicEnemi3s (@butla20) reported 8 minutes ago

  @NBN_Australia & @Telstra Have had no internet connection for 2 days, and can’t get an answer from either of you or a confirmed technician appointment. Sort out your process and stop hand balling the problem to each other

• peeela 💉💉💉💉 (@peeela) reported 8 minutes ago

  @Telstra 2.5 hours to *upgrade* a service is pretty shocking, even for you.

• Sophilautia 🌌🌼 (@Sophilautia) reported 10 minutes ago

  @Telstra Hey, it seemed to fix itself after I complained heh. If it happens again I'll be in touch.

• Red Shane (Senior) *(Not OAM) (@RedShane1) reported 10 minutes ago

  @FlogWarrior I second your motion Sharty. Telstra, Optus and Vodafone are **** when it comes to prices. I've tried them all have settled on a 3rd party provider (who use Telstra's infrastructure). You did a good thing 👍

• angus maurice (@angluce) reported 11 minutes ago

  @EmCharlotteAnn @Telstra No i worked out by taking modem to dubbo and with 5 g still only 1mb download. Just kept at them on the phone after that. With that many effected sounds like a wider problem. Good luck sorting it. It can be maddening

• Sharty McScrote @flogwarrior@theblower.au (@FlogWarrior) reported 12 minutes ago

  @telstraltd Gave my friend a new unlocked mobile phone for xmas. He has literacy issues & has prepaid with Telstra for years, they charge him THIRTY DOLLARS a FORTNIGHT for phone and text on an old XYZ phone He went in to have the sim put into the new phone & top up with $30

• Old Croaky ❌ (@OldCroaky) reported 16 minutes ago

  Thanks to their customer service I’m no longer a @telstra customer. But they have sent me an e-mail wanting to confirm my previously authorised account contact person. The trouble when you give your details to these big badly managed companies, they never delete your details.

• 💧MissAmy (@Missamy231) reported 17 minutes ago

  @robertsanne00 @CraigHill01 @billshortenmp Funny Anne, year's ago I had the same thing. All sorted through the ombudsman, suddenly Telstra couldn't do enough to help me.

• Emilie (@paintsandsings) reported 19 minutes ago

  @Telstra our areas internet has been down for an hour and half and your outage system is not showing it ..pretty unimpressed .