Telstra outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Harris (@MikeHarrisssss) reported 3 minutes ago

  When your internet speed is so slow that the #telstraspeedtest won’t load #adelaide @Telstra

• 
  💧Ron Jones❄ (@RBJRON) reported 3 minutes ago

  @randlight That's what happens with privatisation. Look at toll roads, people can't afford or just won't use them. Telstra should never have been privatised. Look at the fiasco it's turned out to be with an LNP government, let alone privatisation

• 
  paultelling (@paultelling) reported 4 minutes ago

  @Telstra I was just talking to your team on here, the chat on Twitter and they are just as bad. I have been boxed away and then ignored. Then feedback pops up and asks me how you did?! I might as well be talking to a brick wall

• 
  Nepanthes (@Eucalyptus_nuts) reported 4 minutes ago

  @sniff86793391 Ohh, I had blue screen of death and thought it was my puter that was dead and it turned out to be a firmware update on certain Telstra modems that had turned on a particular setting by default that was incompatible with the latest version of windows 10. Easy 30 second fix

• 
  Shaun Ewing (@swewing) reported 5 minutes ago

  @Telstra Outright, but I have an existing Telstra mobile data service I've used in my current iPad for a number of years and was going to move the SIM over. The difference between that, and the cheapest current business data plan which supports 5G is $50/month.

• 
  Mick Garvan (@mickaloi) reported 5 minutes ago

  So I’m visiting my family in cosmopolitan Melbourne, Elwood, only 10k from the CBD. @Telstra service is woeful. 3G. Does that stand for third world? I’m told that is how it is! All mobile service here is a challenge for users. Not good enough #telstra

• 
  Sabina (@LaborTilliDie) reported 8 minutes ago

  @Telstra thanks for your lousy service. You know where you can shove that Telstra app. How about giving your customers the choice of speaking to a person.

• 
  Daniel Gibney (@gibosity) reported 8 minutes ago

  @Telstra Hi Phil. Yes, managed to. Bill wasn’t past due, but service restriction was added. If there was some sort of warning or notification a service restriction was upcoming, it would be helpful

• 
  sandyvec (@sandyvec) reported 10 minutes ago

  Day 4 no Internet @BelongAU did receive support call when I was at work apparently ‘closed the issue’ told to resubmit as a new issue. Pressure in call centre doesn’t equal customer service. #belong please look at previous failure of #telstra pits #NBN fail in heavy rain

• 
  💧Ron Jones❄ (@RBJRON) reported 16 minutes ago

  @ShaunWi96140376 @sallymcmanus @Qantas So much for privatisation for efficiency. All these services that are privatised still look for government assistance or eventually fail to provide the service. Look at Telstra and the privatisation of power in Victoria, South Australia and NSW