Telstra Outage Report in Richmond, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jaci
(@jaci_wiley) reported
@Telstra Since yesterday evening I've had serious Internet issues. I spoke to someone last night who assured me that I'd be contacted 1st thing today. No call just Telstra text thanking me for contacting, giving ref number. Now without reliable phone, no internet. HELP
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Margaret
(@margi_au) reported
@Telstra Bigpond Webmail is timing out today and I cannot access at all even after refreshing. Others have the same issue. Is has been slow to load for days also
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Jared Fossey 😷💉💉💉
(@JaredFossey) reported
@Telstra Just pass the bug onto a dev team please. It's not a big deal, but it's just unnecessary and shouldn't happen. Not from Telstra. You guys have the budget to fix this.
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Solo Monk
(@JJKALE2) reported
Special shout out to Telstra, who posted customer data online before even getting hacked. How's that for good old Aussie efficiency? #DankyFree @Telstra
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Daz B
(@dazbea1) reported
Latest: Telstra leaks 130k customer details Coming up next: “Opt into our digital ID system to protect you against these cyber attacks” - Aust Govt
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Emily Rikken
(@Emilyrikken) reported
@Telstra My login for My Telstra, Telstra Tools etc has not been working for weeks. I can't get online help through chat or the my Telstra app because it won't log in and I can't pay my accounts, because they're all on the app! I am a business customer. I've tried calling but
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Mark D
(@mdarton) reported
@Telstra your customer service is a disgrace I. My opinion. App does not work for call back. Waited over 30 minutes while a message told me to use the app that does not work. Your systems are set up for you not your customers in my opinion.
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deirdre ritchie
(@deirdreritchi10) reported
@goodfoodgal I would like to point out that we have had a problem in Australia with giving too much information to Telstra, Optus and Medibank. This is a dreadful idea.
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Amos Rossi
(@Rosstemp) reported
@DavidShoebridge Nothing surprises me about Telstra , they stole our IP address 3yrs ago by allocating to someone else! Only got resolved by holding directors financially responsible for the time the buisness was down
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Analiese Cairis
(@acairis1) reported
@Telstra @Telstra social media peeps – can you forget the attempt at humour and try responding to issues affecting your customers? Bigpond Webmail endlessly timing out for the last few weeks - how's that "almost there" fix going?