Telstra Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Darly
(@Mary__Darly) reported
@Telstra Greg, you replied quicker than your messaging system. Whichever Executive sold you that messaging system is extraordinarily out of touch with customer experience. They got their bonus, customers and operators get a substandard means of communication.
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Percigirl
(@PercivalRoad) reported
@Telstra How do u make it known its an emergency. My inlaws are elderly with known medical issues...we were on hold for close to 2hrs until we gave up
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Amanda Dell
(@dellvink) reported
@Telstra something strange is going on with my account and I think it may have been accessed by someone not authorized and yet when I call your support number I get sent a text and hung up on? Please contact me ASAP with a method to speak to a person.
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Tony Persoglia
(@dalmanac) reported
@Telstra @PercivalRoad So... basically what you're saying is that you will only service customers if they have a medical emergency or if they lodge a complaint? I guess outsourcing your support services is working out well for you. What a pitiful excuse for a telecommunications provider you've become.
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Lesley Barron MD MPhil
(@drlesleybarron) reported
Our 3rd visit to @Telstra offices today to try and get internet access. Been here over an hour & another 90 minutes to even speak to someone to see if eligible to buy a plan, apparently if you are not employed you are ineligible. Tell me again how markets fix everything?
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@triff81 @Telstra @Aussie_BB Thanks mate I would if I could heard very good things about them, Telstra still own my copper and won’t fix it, I have no other alternative
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Brett McKay
(@BMcSport) reported
@Telstra Both, Jo. It's an ongoing connection dropout issue, and so far the response has been appalling.
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Nino Iaccarino
(@thcnunz) reported
@NBN_Australia My RSP is @Telstra I run a line test and it says everything is fine. "There are no confirmed interruptions in your area". Well, packet loss is a massive interuption. The issue is also not with the local equipment in my home but 100% of the time the issue lies with the NBN.
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Emma ⭐️
(@adoreuem) reported
anyone else’s Telstra wifi slow ? #telstra
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⟻ 𝐁𝐚𝐫𝐨𝐧 𝔼𝕄𝕀𝕃𝕀𝕆 𝐃𝐞𝐚𝐭𝐡 ⟼
(@krONik) reported
@Telstra Amber, as a customer, it's my prerogative to decide how I'd like to interact with @Telstra. I'm willing to wait to actually speak to a person. And that's the point: #Tel$tra is refusing to let me talk to someone.