Telstra Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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anuddafatguy - will dm dad jokes on request
(@anuddafatguy) reported
@Telstra I am NOT giving you access to my banking details for direct debit. Never never never - unless you give me a sizable discount for the right for you to access my data And I want to pay with my credit card and your BPay does not work with any credit card. WHY HAVE YOU MADE IT HARD
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Keri
(@kezunprepared) reported
It's on me that like 15 years ago (or so) we did not correct a Telstra situation where they put my mobile number under my husband's name. Now they won't let me upgrade my own damn phone, despite me being fully authorised by him, because it won't show up on their system. OMFG.
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𝕿𝖎𝖙𝖎𝖑𝖚𝖆 💞
(@DaughterOfSamoa) reported
I woke up in a great mood and Telstra customer service just brought that right down to negative 100.
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Dale
(@daleInMelbourne) reported
@Telstra and then @Telstra also say use the telstra app for faster service, going try, i dare you to see if you can find a way to use the app other than their online bot!
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Sylvia Else
(@Sylvia_Else) reported
@NBN_Australia @Domaincomau Is the NBN ever going to remove the unused hybrid fibre infrastructure it inherited from Telstra and Optus in areas where FTTC and FTTN, etc. is used. Or will that continue to pollute the streetscape until it falls down of its own accord?
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anuddafatguy - will dm dad jokes on request
(@anuddafatguy) reported
@Telstra The app does not work on my devices. The numbers fail me and my credit card (which works for other companies today) You are telling me that what I have tried (that did not work) is what I need to try again? And again? AND AGAIN AND AGAIN AND AGAIN AND AGAIN?
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B M WP
(@Pecora2B) reported
Why can I never get into #mytelstra ? Doesn’t matter if on wifi or data it just spins & spins @Telstra
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anuddafatguy - will dm dad jokes on request
(@anuddafatguy) reported
Is anyone else finding that @Telstra has recently taken customer service lessons from serial killers?
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章瑄凌 (sharon zhang) 🍊
(@xs_zhang6) reported
@Telstra Hey! I think this is actually an issue with how I initially configured the router, and doesn’t have anything to do with Telstra’s side. The backend of my Weebly is a such a janky mess that I think my router settings just flag it as questionable, so this is more my bad. Thanks!
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Anthony Radford
(@radford1975) reported
Got a new phone from @telstra today. Came with some important info about backing up the old phone with the Telstra Device care App. The app that closed down 4 months ago. Nice