Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 05/13/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamTMitchell Adam Mitchell (@AdamTMitchell) reported

    @Telstra Gaming is great, but this is a terrible use of the Telstra twitter account. If you must, please just do one tweet and use twitlonger or link to a Telstra page.

  • Nowun6 💧Nowun🐀 (@Nowun6) reported

    @strongcaffe @KittyAbsurd @Telstra Going to totally disagree with your here, iiNet, who I went with have provided a services nothing like Telstra, they have continued to go out of their way to make sure everything is working correctly, I have now been with them for 10 months. 100% better service than Telstra.

  • Randall1921 StephenReiffer (@Randall1921) reported

    @6PRbreakfast @Telstra A Community Service to the drug dealing community of Australia. Many folk cannot get decent mobile service in rural areas yet pay heaps for it but Telstra is gifting calls to the illicit drug trade. Onya!

  • bjet787 B-787🍩 vaxed,lets 🛫 (@bjet787) reported

    @Telstra making pay phone free to support the disadvantaged - Gold Medal 🥇

  • wzowee gt (@wzowee) reported

    @Telstra mobile network in The Gap, Brisbane has been down for us since yesterday. Can't make calls, incoming calls dropped. Status page says no issue today, yesterday it said there was maintenance. Can you give an update

  • TheKylieJxoxo Kylie J Melbourne (@TheKylieJxoxo) reported

    @PeteLestat I tried for ages.. it wasn’t till I disabled 5G that they connected.. but now I can’t login to my Telstra modem to turn 5G back on.. any tips?

  • jrisles Jeff Isles (@jrisles) reported

    @Nowun6 @CaseyBriggs Got rid of Telstra from my life like 30yrs ago & have never ever needed them since. I just don’t get why people are still with them. I use Tangerine for our NBN & Amaysim for my & my family’s mobile services. We save a lot of money when compared to Telstra

  • hewi72 Rob H (@hewi72) reported

    @AmazingSMP @justsay94731715 @newscomauHQ ****...I'm with Telstra...is that the problem

  • DanielNorrisAU Daniel Norris (@DanielNorrisAU) reported

    @Nowun6 @Telstra The telecommunications ombudsman might be interested in this. Lodging a complaint with the TIO might see some actual internal investigation happen at Telstra. People shouldn't have their time wasted by a mega-rich corporation. You should be able to bill them for your time.

  • Schappi Schappi (@Schappi) reported

    @Telstra My internet connection is fine. Great even! NBN have been having issues in the area.