Telstra

Telstra Outage Report in Richmond, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 02/02/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ameliah Amelia Hall Boehm (@ameliah) reported

    @Telstra an SOS please. The town of Innamincka, SA has had their service go down. The helpline is not comprehending; it’s a weird thing to try to explain. How can we escalate this on the ground?

  • SushiiFN Sushi (@SushiiFN) reported

    @SpoonzyEdits @Telstra that's pretty bad

  • MagpieLiffy magpieliffy (@MagpieLiffy) reported

    @Telstra Restarting a device doesn’t solve the problem. It is an ongoing issue in Gisborne. It is not a maintenance or outage issue, it’s an infrastructure investment issue.

  • Super_Nova123 Dani (@Super_Nova123) reported

    @Telstra The new version of the Telstra 24/7 app needs to be fixed. International Calling Pack can’t be added as its full of glitches. Have tried the chat service for help and no one seems to be able to help!

  • terngirl Dr Maggie J Watson (@terngirl) reported

    @Telstra No. Took the NightHawk device to the store, not faulty. Spent literally hours on the phone and on the app with tech support. The mobile tower is 500m from the house so distance is not the problem.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I thought I'd experienced my worst service from #Telstra, but even when its reps communicate, they can't even do that literately or investigate the history of a customer's complaint. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • cjsims Christopher Sims (@cjsims) reported

    Please fix the ability to set up a pin on the #MyTelstraApp so that someone who uses #Voiceover on their device is able to do it independently? @Telstra @sadam_ahmed11 @

  • chyrelmuzic Chyrel Muzic (@chyrelmuzic) reported

    @Telstra I have not been able to connect to our home wifi we have tried to get Telstra to fix it and they told me it was my phone but apple has checked my phone and told me my updates have not been done but there is also the issue of me getting cut off when I talk to my sister

  • MagpieLiffy magpieliffy (@MagpieLiffy) reported

    Terrible issues with 4G in Gisborne area @Telstra. No internet access via 4G. This is a common problem in this area. When will something be done about this? We are 40 minutes from major city

  • GJBSnodgrass Geoff of Hackett (@GJBSnodgrass) reported

    @Telstra Mum’s been a Telecom/Telstra customer all her life & her late husband worked for Telecom/Telstra for over 25 yrs. Alongside other recent encounters with @Telstra this has been a distressing & sad experience. She now wants to change retailer, which’ll mean more stress & confusion