Telstra

Telstra Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, State of Queensland 03/30/2026 17:00

March 30: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Ha1gh String Ninja (@Ha1gh) reported

    @CaraErin1 I was on Telstra for 20 years, I also switched to Aldi for the cheaper plans, and Aldi runs off the Telstra network anyway so you get coverage all through regional vic

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra closing down toxic users

  • SammyYousef syousef (@SammyYousef) reported

    @Telstra Case Number 31325711 from billing. I was told in chat minutes after it was lodged that it had been closed. INC000099729712 from chat. Telstra case reference number is 31337815 from complaint form.

  • llewcom Llewellyn Comms (@llewcom) reported

    @Telstra any update on the mobile outage in Kingscliff NSW? Nothing since Tuesday. No NBN either. I understand NBN is due to the floods. But why no mobile???? Am unable to run my business... Have driven to Tweed to get mobile and internet.

  • petermortonidau Peter Morton (@petermortonidau) reported

    Why is @telstra live chat so bloody slow today!? It’s usually poor at best but today it is woeful. 1 hour waiting and NOTHING. The stupid site keeps popping up that it’s detecting I’m inactive - more like @telstra is inactive!

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Once click and we could have a solution and you can all get back to work Helping other but instead you **** around wasting time passing between departments

  • sickofurshit00 ༊*·˚ ☾ (@sickofurshit00) reported

    @Telstra not sure what’s happening but I think our internet has been down since last night. Tried turning off and turning on the modem but that hasn’t worked.

  • adampartington1 adam ptown (@adampartington1) reported

    @auspost has taken over @Telstra as Australia's worst company

  • petermortonidau Peter Morton (@petermortonidau) reported

    @Telstra No, let’s keep it public so everyone can see how useless you are. What complaint do I need to raise to get the copper changed to fibre? @NBN_Australia , TIO, someone else?

  • macdrewdly Macdrewdly 💉💉💉 (@macdrewdly) reported

    @CaraErin1 Aldi does a Telstra service resell. Simple fact that Telstra typically best regional coverage. 😶