Telstra outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Angeline Brasier 💜 (@AngelineBrasier) reported 5 minutes ago

  @merkin_about its when online security works against the very elderly and their carers. we had this trouble with Telstra. they kept texting a security code to a number that wasn't our's. Mum didn't understand ended up having to get the ombudsman involved.

• 
  Tania 😷🧸 (@tdeb007) reported 6 minutes ago

  @gomichild Never mind that my back injury is what forced me from retail into admin, and I’d been doing purchasing and sales admin for years. I kept having to remind her I wasn’t obligated to apply for random jobs, and I certainly wasn’t going to apply for a job interview a Telstra shop!

• 
  Steve Williams (@therandomswill) reported 7 minutes ago

  @Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 7 minutes ago

  INCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line

• 
  Robert (@FootyfanRoberto) reported 8 minutes ago

  @RhysBlair10 @AFL @Telstra Slow you may want to check the tracker… bad luck drafting more injury prone duds

• 
  Jimmy James (@sandmanute) reported 12 minutes ago

  @Adam_and_EVs Mate you don’t listen. I have no other choice. It’s fast, reliable and simple to set up. My alternative is standing in a corner of paddock trying to get one bar of service on a phone. In the real world it’s so much better than any of the crap Telstra tried to get to work.

• 
  RedFive (@RedFiveynwa) reported 12 minutes ago

  @aussiExau @AFL @Telstra Who ******** are you even talking to

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 12 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  RochfordAlexAR (@rochfordalexAR) reported 13 minutes ago

  @bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can

• 
  Jason Cefai (@CefaiJason) reported 25 minutes ago

  @robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax