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Telstra Outage Report in Rocky River, Uralla, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Rocky River, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rocky River, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Rocky River, New South Wales

Latest outage, problems and issue reports in Rocky River and nearby locations:

  • Kuvlotik
    Kitty, always at home with my cats 😻 (@Kuvlotik) reported from Uralla, New South Wales

    @Telstra in phone cue for Technical Support! Stop sending SMSs for #TelstraAppDoesNotWork Stop telling me to use #TelstraAppDoesNotWork Cannot resolve problem using #TelstraAppDoesNotWork

  • stellamabella
    Stella S (@stellamabella) reported from Armidale, New South Wales

    @ChrisBathTV your story tonight on @theprojecttv was great! My mum lives in an area where mobile reception is scant & was threatened by fires for 8 weeks. Telstra was the first thing to go down the first time round anyway. It’s an issue!!

  • duncanfischer
    DunCAN Fischer (@duncanfischer) reported from Armidale, New South Wales

    @Telstra you lost me as a customer many years ago.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrodoM
    Jason Murphy (@ChrodoM) reported

    @Telstra Control is every thing ! auto pay is always bad for the customer specially when you are already paying in advance.

  • Insane_630
    Insane (@Insane_630) reported

    @mikeybro224 True I've had so trouble trying to get my hands on a series x the only i was able to was through telstra goddaam scalpers

  • benharrisben
    the1ben (@benharrisben) reported from Long Forest, Victoria

    Thank god my phone is filtering the stupid number of spam SMS's I'm getting because @telstra sure ain't.

  • NathanCoverdal1
    Nathan Coverdale (@NathanCoverdal1) reported

    @Telstra As the offer expired due to the delay in customer service calling me back after your technical difficulties I am less than thrilled. I still have not received a call from a customer service manager as I was advised.

  • judolburn
    Animammalia (@judolburn) reported

    @AlanBixter @Telstra This is unacceptable conduct by Telstra Have heard of similar complaints re Telstra. Telstra should give all its customers, especially its business customers a heads up if there were problems, in particular if excess data was the result of unwanted downloads from outside parties.

  • judolburn
    Animammalia (@judolburn) reported

    @AlanBixter @Telstra I have it on anecdotal evidence that Telstra customers obtain more assistance by a complaint to the Telecommunications Industry Ombudsman than by a complaint to Telstra

  • DarrenB111
    Darren Baguley (@DarrenB111) reported

    @gabriellechan Yep. At the beginning of the week Optus 4G dropped back to 3G and service died. Swapped SIMs to Telstra 4G on the same tower and all was ok. N idea why. Just happens now and then.

  • NathanCoverdal1
    Nathan Coverdale (@NathanCoverdal1) reported

    @Telstra I am ready to cancel all my family's services with telstra 3 x mobile phones, home internet and phone dur to your appalling customer service. Hopefully you can resolve this situation.

  • ChrodoM
    Jason Murphy (@ChrodoM) reported

    @Telstra We're here to help, 24/7 :) HAHAHAHAHAHAHAHAHA So funny take it from a front line worker thats BS !! On line isn't to bad with social media ! But Customer service is a Sad Joke that gose on and on and on ...... And if I get charged $100's over I want it back no credit !!!

  • marie19705
    marie5 (@marie19705) reported

    the guy on the phone to telstra was useless now i'm on chat to telstra he's having troubles verifying me as i changed my name years ago so in total i've been seeking help for aqbout 2 hours now...