Telstra Outage Report in Rocky River, Uralla, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Rocky River, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rocky River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Rocky River, State of New South Wales
Latest outage, problems and issue reports in Rocky River and nearby locations:
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Stella S
(@stellamabella) reported
from
Armidale, State of New South Wales
@ChrisBathTV your story tonight on @theprojecttv was great! My mum lives in an area where mobile reception is scant & was threatened by fires for 8 weeks. Telstra was the first thing to go down the first time round anyway. It’s an issue!!
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DunCAN Fischer
(@duncanfischer) reported
from
Armidale, State of New South Wales
@Telstra you lost me as a customer many years ago.
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Kitty, always at home with my cats 😻
(@Kuvlotik) reported
from
Uralla, State of New South Wales
@Telstra in phone cue for Technical Support! Stop sending SMSs for #TelstraAppDoesNotWork Stop telling me to use #TelstraAppDoesNotWork Cannot resolve problem using #TelstraAppDoesNotWork
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 2/ Tim, your business has systematically gone about dismantling any intelligent and capable customer support/service capability over the past 10+ years so my beef isn’t with the poor souls in your call centers who scroll through scripts to try and resolve issues...
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@BenPugsley @Former_legend @Telstra That’s not a Telstra problem it’s a printer problem
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra Hi Tim. 1/ The team advised (after 4 days of bouncing between different departments) that the problem would be solved in another 24-48 hours but they didn’t want to “set unreasonably high expectations” and would “be in touch”...
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail