Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/23/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • timetikin C Bennett (@timetikin) reported

    @PRGay22 @LNPTHIEVES No Telstra service Towers means no reception even loose maps on vehicle display at times

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra Five years since we moved here. Telstra has said it is an area with 'known issues' - something we weren't told when we signed up here in the second biggest city of the second biggest state. The claimed speeds have never been delivered. Telstra refuses to upgrade the tower. /2

  • MSVLKnight Michael (@MSVLKnight) reported

    @johnnypherome I remember Telstra was trying to get working on a Saturday changed to normal hours on an EBA. "Oh we don't plan to use it" was the word from Telstra. When it was voted it in, we were working Saturdays within 12 months. This is what the "never used it" sounds like to me...

  • shanon_p Shan (@shanon_p) reported

    @Telstra Would have been a lot easier just to reply to me publically telling me to use the useless and incompetent messaging system as opposed to taking it private. As I have attempted contact, I’ll now go to the TIO. This seems to be the only way to get you folks seem to fix things.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @easleysgirl Oh, yes, Telstra said I should pay more money to install an aerial. I told them that wasn't part of the deal when they promised the download speeds. I will not be paying for anything more. It's extortion and probably won't help anyway.

  • Infamooz Tomminem (@Infamooz) reported

    Telstra is ******* ****.. Telstra is ******* ****. Telstra is ******* ****!!!!!!!

  • Runey5 Runey5 (@Runey5) reported

    @acccgovau are you aware that @Telstra was removed the option to do bpay without telling their customer and FORCING them to go autopayment. and if you have previous credit they REMOVE it from your account and keep it without telling, that is blatant theft.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra 2. The matter is with the TIO. I will also make a false advertising complaint with the ACCC and take a class action on behalf of all Geelong residents. /3

  • Runey5 Runey5 (@Runey5) reported

    @MissLizzieZiZi let me fix the last line "we only do as much as we want" @Telstra

  • davispg Paul (@davispg) reported

    @Telstra Thanks. Worked that time. 👍 IMO Would be great if there was simply an SMS number people could forward the offending SMS to. Getting people to copy/paste SMS text onto a form risks a person clicking the link which increases the risk for the customer, IMO. Have a great day! -Paul