Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/27/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • paulineannbrown The Other Pauline (@paulineannbrown) reported

    @Telstra Still having problems with mobile calls & texts. Is there still a problem in Macedon Ranges?

  • GoldenRicochet Molly 🐨 (@GoldenRicochet) reported

    @Telstra Issues in Geelong 3216, Internet has been down for around 8 hours now however your outages site says there are no reported issues in the area? 😤

  • bornapie76 Sharon (@bornapie76) reported

    @Telstra finding that the chat service ( gold level) is useless. I have had to log into telstra myself to upgrade a mobile data plan as the chat has not clue. Time before issue I had to fix myself too. What exactly am I paying for it's definitely not customer support

  • Morgan49882689 queen of the universe (@Morgan49882689) reported

    I don't trust your company anymore after the treatment I received over my last internet account with you. After being a customer for twenty years I was treated like an idiot by your call staff and left with a large bill Telstra.

  • briggs_ky Bush Patriot (@briggs_ky) reported

    Telstra are the worst company in the country to deal with and have the worst customer service without a doubt with no other company within cooie of them they are an absolute embarrassment and a nightmare to deal with!

  • PipoFromThe305 George (@PipoFromThe305) reported

    @Telstra Thanks Jay. Just saw updated outage details. I can stop power cycling my modem now knowing there is nothing i can do.

  • 13Jilly Jillian (@13Jilly) reported

    @SITC_CEO_Shanna We are 25ks from Melbourne and have the worst internet performance ever this past week. Previously we have had rubbish performance and Telstra have been out a few times to work in our pit. Whenever it rains we have BIG issues let alone the covid demand. So city no better sadly

  • actualautistic Em (@actualautistic) reported

    It’s bad enough I don’t have power, I should at least be able to use the internet on my phone during the day!!! @telstra

  • joahua Josh Street (@joahua) reported

    @ActiveFog @troyhunt @Telstra Meh, first level support don’t get detailed scripts from apps team about the clipboard API being used for some obscure feature. Still, it’ll be fun to see where this one lands. What the heck is App Store review forrrr??

  • Lady_Renette Lady Renette (@Lady_Renette) reported

    @Telstra You need to be giving more regular updates. We are 48 hours now without Internet and estimated restoration time keeps blowing out. Now saying Monday 4pm. That will be 5 days with no service. No where near good enough.