Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/10/2026 05:20

March 10: Problems at Telstra

Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Lani__Irene Lani (@Lani__Irene) reported

    Telstra is the worst ISP in Australia & cannot change my mind; had consistent dropouts over the last 2 months and they won't fix it since it is apparently a "NBN issue" since it's an issue with the area I live in 🙄

  • Gwendolyn__Lee | 李彬 | xstrummerx | (@Gwendolyn__Lee) reported

    @Telstra what's the deal with the outages? I'm in NSW & there's been connection issues especially at night for the past 3! Day. Trying to get work done & losing progress due to this. There's conflicting msgs saying the fix will be by 10am while others say until the 22nd.

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @Therese_Rein @MikeCarlton01 What makes you think the franchise model will be scrapped during any privatisation? Telstra was privatised and the "dealer" network still exists.

  • dimarco_melissa Melissa DiMarco (@dimarco_melissa) reported

    Dear @Telstra, I am appalled My partner has been repeatedly asking over the “gold chat” for a call from a customer service rep for over 30 days. Every. Single. Day. He then made a complaint which he was advised tonight was closed as resolved without discussion.

  • WassimMuna Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com (@WassimMuna) reported

    Telstra prepaid voucher (transaction contract) contains element of undue influence and manipulative conduct when remaining data isn't added to most recently purchased data. Illegal to cap data below (remainder + purchased) & force customer consider higher value purchase. #auslaw

  • adrogdesigns A ROGAN THING (@adrogdesigns) reported

    @Telstra Yea I have checked, it says nothing in my immediate area, but 5-10 minutes up the road shows issues on the map

  • MattHagias Matt Hagias (@MattHagias) reported

    @Telstra Hi Ollie, yep, as predicted, now I need your help. On phone for 20 minutes and someone took me off hold before disconnecting me. What is the best way to speak with someone based on-shore who can help with my installation?

  • katsutt Katherine Sutton (@katsutt) reported

    Hey @Telstra I left you last time because of billing issues that cost me hours. Time has not made things better. Now I’m stressed without a phone service despite a) only having signed up 11/3/21 & b) having spent all day yesterday resolving a billing issue. #telstra 😡

  • PerfectlySmooth Rebekah Woodbine (@PerfectlySmooth) reported

    Hard to run a business @andy_penn when your telstra service continually doesn’t work and can’t get help! Over 2 hours and still nit sorted!!

  • natchap99 Natalie Chapman (@natchap99) reported

    @Telstra is there any reason as to why the signal for phone reception in Woronora has been so low for the last few weeks. Calls keep dropping out.