Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/13/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    Optus is having issues today - which is having a knock on effect with TPG who seem to be shoving everything down their telstra link, so seeing degraded performance from these networks to @binarylane - my working theory anyway :)

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra If I was desperate, yes. If I didn’t have a phone, yes. If it was an emergency, yes. Not *bc* it’s free, bc it was necessary. I couldn’t use a pay phone 2 decades ago when I ran away from my abusive partner. I couldn’t call the police, or my family, & had to walk km’s for help.

  • KrissMilne Kriss Milne (@KrissMilne) reported

    @Telstra please explain how scammers are spoofing innocent Australians mobile numbers. Received several calls now from Aussie mobile no's owned by people who never made the call! #scammers #telstra

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra Oh I’m sorry, maybe I was a little flustered because the love of my life had punched me in the face and I wasn’t thinking at my peak performance level. **** you 🖕

  • DuffmanGay The Duffster (@DuffmanGay) reported

    @lukesmindright Most of the other Telcos don't put you through this garbage. Just cut your losses and select a new phone company today. Cheaper, easier, better support and better selection. You know I'm right Luke. Anyway - good luck and hang in there if you stay with Telstra.

  • PixelWingy Winghide (@PixelWingy) reported

    @Telstra wow, great support service guys. Been hung up on 3 times. Your app won't log us in. Router dead from a nearby (not close!) storm. I work on an hourly rate, from home, at nights, can I get my lost pay from you? Ridiculous.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra This kind of time wasting, anxiety inducing BS is the very reason I left Telstra and swore never to ever return again. I do not regret leaving. Not for one second.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra Ha ha! I can’t figure it out either. Customers stay with them no matter how **** they are.

  • karLcx karlos (@karLcx) reported

    @Telstra only in that it seems like telstra's network just isn't as good as optus' network in my area. i get half the signal i got with optus, and just as many if not more blackspots. not that impressed to be honest. i thought if anything i'd be blackspot free.

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @Telstra Your customer service is generally poor in my experience