Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/13/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BobPinder Bob Pinder (@BobPinder) reported from Westfield, State of Western Australia

    @JonDeeOz @Telstra Unfortunately we expect nothing less, it’s where the customer comes last

  • Ian_J_QLD Ian Joseph (@Ian_J_QLD) reported

    @manjusrii In light of this breach and the potential damage to individuals that may flow, it’d be interesting to know how Telstra and Vodafone manage identification documents, once their customer’s ID has been verified and an account opened. Ditto other utility providers…

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @heidimur @Andrewyeahnah This will in fact shut Optus down, buy Telstra shares

  • KerrynBurgess Kerryn Burgess (@KerrynBurgess) reported

    @bazman @Telstra @Telstra I'm having the same trouble. I can't make calls because I need to recharge, and recharge has been unavailable all day. My suburb: Kyneton. My postcode: 3444. Although I can't see how that's relevant. When will recharge be available again?

  • Poppymac53 poppy maclean (@Poppymac53) reported

    @JonDeeOz @Telstra It took me three months to cancel my account with Telstra…after two years of trying to get a rural connection fixed….I ended up with cheaper, faster, unlimited service from hip young locals with a wireless tower. There aren’t words for Telstra.

  • scientificfact Mark S (@scientificfact) reported

    Can ANYONE @Optus offer any assistance with purchasing a new Qantas SIM service? I thought connecting with @Telstra was painful, but @Optus seems to take the cake! Surely it shouldn't be this difficult?

  • Tommyboytown Tommyboy (@Tommyboytown) reported

    @drcarrot98 @Optus @Telstra Telstra is really bad for customer service, the worst, Its a pity cos Optus has good customer service. Reputational damage big time

  • EagletonLuke Luka Luka (@EagletonLuke) reported

    @Telstra up your recharge link isn't working. Fix it

  • DrAngelaEgan Angela Egan (@DrAngelaEgan) reported

    @Telstra Please. Telstra tried sending me a code as a text but I haven’t received it so now I can’t get help

  • hakugakuneko 博学😺、/dev/ニャーン (@hakugakuneko) reported

    Hey @Telstra, any enticements to help transition @Optus customers as they flee the sinking ship?