Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/12/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Vaughan13Greg Greg Vaughan (@Vaughan13Greg) reported

    @Telstra @Matthewbell205 Hello Ryan. Do telstra provide subsidies for clients using their system who have to invest in boosters to receive service. Could you provide the link please.

  • PeterChivers41 Peter Chivers (@PeterChivers41) reported

    @AFLcomau I am a Telstra customer and we in the past 3-4 years have free access to watch live @AFL games on our app on phone. Now we have to sign up to KAYO for a subscription which ain't happening so we cant watch live footy !!! #thisiscrap #iwouldlikearesponse #nothappy

  • hassanalilhr Hassan ali (@hassanalilhr) reported

    @Telstra Hello I am overseas right now and I want to freeze or suspend my account please help me out telstra app or emails are not working out.

  • tonyoldmate Tony Freeman (@tonyoldmate) reported

    @andy_penn 1 - Hello Tony, The wifi has been down for a couple of days, since the storm the other night. Is it possible to look into it with Telstra please? Or if there is a number I can call perhaps, I’m happy to contact them. Thanks. Regards, Tara

  • Zeb_Russell Zeb Russell (@Zeb_Russell) reported

    @Telstra Day 9 phone still locked. Unlock the phone which I paid you for or refund my money. Terrible experience you can do better telstra.

  • richard1nic Richard Nic (@richard1nic) reported

    @Matthewbell205 @Telstra Same here in northern NSW ,I bought booster for emergency call, booster aerial is about 6m high and now Telstra must think I have to build myself a tower, do they want me to build a 100m tower next to my house just to fill in there black spot

  • gabs247 gabs (@gabs247) reported

    @MoistenedTart But it's very slow, and I see the other side whittling the changes faster (that benefit the few, like selling public assets , for example Qantas/Telstra). But when I look at overall trends (and again, this is mainly my perception, no real facts)...then I see very little change/3

  • Nibloe_ Nibloe (@Nibloe_) reported

    **** Telstra

  • cpsask Colleen (@cpsask) reported

    @Telstra Trying to contact to you to let you know I am receiving someone else's mobile phone bill because you have the wrong address in the system. Your website does not have a support contact e-mail that I can reach out to give you details.

  • ScottyAKing Scott King (@ScottyAKing) reported

    .@Telstra Please explain how you can justify increasing my bill by $30p/m, with no change in service.