Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/26/2026 05:35

February 26: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ColsMako Colin Hempel (@ColsMako) reported

    @Telstra @andy_penn its ironic you are largely a phone company but refuse to use them yourselves Is that in case you need your own help line

  • aussiewongm Marcus Wong (@aussiewongm) reported

    And this is what's powering the NBN fibre to the node network - a Telstra cable junction pillar lying sideways, broken off at the base.

  • Lilartist1400 Lily (comms open) ♡ (@Lilartist1400) reported

    @ColsMako @Telstra Next problem I have I will be doing that

  • SugakookieOT7 ᴮᴱSugakookie⁷fanofGrammyNominatedArtistBTSᵇᵗˢᵃʳᵐʸ (@SugakookieOT7) reported

    @Sarah65197247 Telstra is still struggling in my area so therefore @Foxtel is still down @FOXTEL_Help

  • melmuscat melissa (@melmuscat) reported

    @allaningleton @Telstra @NBN_Australia Non stop problems since I got it a few months ago. Even worse, I haven’t been able to watch one full game of football or league 😫😫

  • ColsMako Colin Hempel (@ColsMako) reported

    @Telstra @andy_penn why do you constantly drive customers away. I don’t want a text message that can’t help me. I want to talk to you

  • vesh88 Anthony Vescio (@vesh88) reported

    @melmuscat @Telstra @NBN_Australia Go iiNet. Had it for I think 12 years and never a single problem

  • lotzhobbitfeet Tim Morris 🇦🇺 (@lotzhobbitfeet) reported

    @1TonyHarding @Telstra You used Telstra and user friendly in the same sentence.....that’s the problem!

  • BaconSupanova Sir Brendan (@BaconSupanova) reported

    I'm contemplating switching to Vodafone based off the ****** service I've been getting from Telstra lately. Is anyone here with Vodafone? What's their network like now?

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....