Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/23/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TechDesignau David (@TechDesignau) reported

    @Telstra Nope. Going to go waste more time tomorrow by going into a store to try and sort this. You live help desk is not capable.

  • cyberNKOTB CyberTron (@cyberNKOTB) reported

    @Telstra update : I ported out. Shame that Telstra lost a customer because their employees don't understand what a customer without service means.

  • TebzGo Tebz Go (@TebzGo) reported

    @RubeePlays The whole family is on boost. Apparently it used the full Telstra retail network not it's mvno... Whatever that means. Anyway. The 12 month plans are spot on for value. And no one is family has complained at all

  • luke_mots luke (@luke_mots) reported

    @ConcreteIdeasx @Markedw @Telstra Don't need to worry about lines now they put a dish on the roof and put a socket in the wall to plug the modem directly to the dish never have to worry about telstra working on lines or upgrades that ruin ya connection

  • TechDesignau David (@TechDesignau) reported

    Let's nationalise the network infrastructure completely, all of it. Remove @telstra from any control and have the infrastructure run by some one else with phone company's just providing access to and not brokers into it.

  • luke_mots luke (@luke_mots) reported

    @ConcreteIdeasx @Markedw @Telstra Yeah I just like the idea of never having to worry about it going up and it's cheaper than what I pay now of 119 a month but nbn really did suck here I didn't have much choice

  • TonyVarsity Tony夏铭轩 (@TonyVarsity) reported

    @Telstra Thanks for replying, it's not really an outage, the home internet is just running incredibly slower than usual, maybe there's an update going on in the system?

  • Roaldan1000 Bob F (@Roaldan1000) reported

    Good old Velocity (owned by whoever @Telstra sold it to who have done nothing with it) powering along at 5.1mbps. At least give us the chance to abandon the out of date heap of crap.

  • swanny5241 denise swanborough (@swanny5241) reported

    @Telstra internet down in Menai NSW since yesterday! Sort it out please!

  • CupacGeorge George Cupac (@CupacGeorge) reported

    Why is my internet always dropping out ? I thought Telstra had the best service in Australia.