Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/20/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra I’ve attempted to contact through your messaging app which contacted me about the previously unresolved issue. I’ve tried again and found the service to be similar. It’s unacceptable to Australians paying premium prices for a service WE used to own.

  • thejman1980 TheJman1980 (@thejman1980) reported

    @Telstra are you ALWAYS this bad. Was on the phone 45mins and fixed NOTHING

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra On the Telstra website it says the opposite. I want to know how I can get an eSim on my plan and if not, how to get an eSim on a prepaid plan and what changes occurs to my current service. Do you mind answering my questions?

  • lockskat Trevor Lock (@lockskat) reported

    @Telstra … how do I save my wifi password on my Telstra Smart Modem so that when I reset the modem ie power down, it remembers my password?

  • BootsnAllPhotos Boots of Poetic Justice (@BootsnAllPhotos) reported

    @S4R1N_AU @ScottMorrisonMP Just to make it look thicker. Telstra used to do that. It was like - cut the crap and just get on with it already!

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra I understand this now but it’s still unclear. Is a customer allowed to purchase a prepaid SIM card kit from the supermarket and then get an eSim?

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra I’ll be filing a complaint with the telecommunications ombudsman, who will get this matter resolved as Telstra is only interested in making appearances but not actually delivering on the above statement it made publicly on Twitter.

  • seanish0v 𝕾𝖊𝖆𝖓 𝕰𝖉𝖜𝖆𝖗𝖉𝖘 (@seanish0v) reported

    @MarkSchrammVR Ahh that sucks, I pre ordered a Pro with @Telstra and they had the hide to take my order then message me and tell me they can't supply it on release day because of limited supply.

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    Dear @Telstra, your 4G signal in the centre of the Melbourne CBD is broken, and has been for months - calls endlessly dropping out. When will this be fixed?

  • Shellesbelles69 Michelle (@Shellesbelles69) reported

    @Telstra @aunty_rheenie Just fix your service