Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 04/01/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • brendanfitz Brendan Fitzgerald (@brendanfitz) reported

    @LucyTreloar @ACCAN_AU @Telstra_news Telstra needs to stand up and stop their carriage service used for spam. And lies At least we should be able to respond to the spammers and tell them what a bunch of pricks they are.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra I was not given a ;ticket number'. Spent an hour in chat yesterday with a promise that the isssssue would be escalated. Received a call at 5pm. I couldn't speak then and asked they call back between 11am and 4pm. They agreed. No call. But I can tell you what the problem is. /2

  • nettiemac001 nettiemac (@nettiemac001) reported

    @noplaceforsheep I voted today via telephone voting and it was pretty easy. I got my registration at 4.57 and was all done voting by 5.28 pm. I was on the phone for 20 mins (about 15 on hold and 5 to vote) but it wasn't too bad. I have held at telstra for much longer. I hope it works for all.

  • ImEMRLD EMRLD (@ImEMRLD) reported

    @Telstra hey telstra, i’m having trouble connecting Surface Pro’s to the new Modem. is there an ETA on when this will be fixed, i’ve connected everything else besides my 4 Surface Pros. i’ve been with support but they haven’t really helped me out.

  • SimonMorgan2 Simon Morgan (@SimonMorgan2) reported

    @RoadknightThe @telstra level 1 service is woeful. Spent 2+ hours on chat problem solving my slow 5g, finally escalated. Level 2 call me… yeah the towers been down for 2 weeks… (still down 2 weeks later)

  • WonderDalek Kye Rosendale (@WonderDalek) reported

    @xFaeryPrincessx @Pommster76 And if your building manager or realtor complains, tell them telstra arranged this to fix a fault which was impeding their ability to provide a reliable voice service to you

  • ElvesCelves Christopher Elves (@ElvesCelves) reported

    @Telstra I wish I could go back to the previous service. It was just as fast on download as NBN and, though still pretty awful reliability-wise, it was much more robust than NBN.

  • ElvesCelves Christopher Elves (@ElvesCelves) reported

    @Telstra Btw, NBN are sying there’s an unplanned outage in my area - Telstra is still saying no outage reported. Wires crossed somewhere perhaps?

  • loverofnb Jemima Dan (@loverofnb) reported

    @Telstra I am a long time customer. Yesterday I bought a new tablet. To replace an old Telstra tablet. Do I take out the sim from my old tablet, and put it in the new one? Or do I need to do something more complex? In order to use the 5Gb of data I have with Telstra?

  • justinbarbour Justin Barbour (@justinbarbour) reported

    @Telstra I still get the bad request page and the same thing happens in the app. I literally can't give you my money!