Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/19/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlosAMMags Carlos AM Katigbak-Sanchez (@CarlosAMMags) reported

    @PLDT_Cares @iamMVP The ticket is always closed. This is how the people you employ mr @iamMVP suck at. Then you dont welcome a competitor & try to block development of others to best provide a service the country deserves? Remember how you turned away Telstra 5 yrs ago?

  • kr0swell ً (@kr0swell) reported

    @Telstra so I’ve gotten in contact with an agent after four hours. I’ve asked for MyAccount support, and they’ve said I’ve already reached the right department. Is this correct? Or is this a lie?

  • ThePotatoBake Cameron McLachlan (@ThePotatoBake) reported

    @Telstra It's been over 2 weeks. Ive spent roughly 14 hours on hold. Today ive spent 2 hours on hold, and when i finally got through, midway through the call they hung up and never rung back. Now im back on hold. Can you sort your ******* **** out.

  • spnjilix kimmi (@spnjilix) reported

    telstra are being absolute idiots lol so i just bought my phone directly from apple **** telstra

  • ahmedwairs ahmed wair🇸🇴 (@ahmedwairs) reported

    Lil joke man called claiming he from Telstra talking about our house internet is getting hacked and ****. Your not getting me today, idiot.

  • Endareth Endareth (@Endareth) reported

    @skwashd @monikasarder @Asher_Wolf Except Telstra have no shame… No reason not to try both routes though. And if Telstra are slow to respond to the TIO, they risk even bigger fines.

  • Turnsky 🏳️‍⚧️Fluffderg. Is a Derg. With Fluff.🏳️‍⚧️ (@Turnsky) reported

    @Telstra i do not give a fat rat's about your app. having it told to me a second freaking time about an issue that requires a little more nuance than your automated service is a quick way to make an already irate customer, even more so. HIRE MORE CUSTOMER SERVICE STAFF

  • gsta Greg Turner (@gsta) reported

    @telstra I have an issue that I cannot resolve using self-service, and your call centre robots keep sending me texts then hanging up. Your online chat hasn't responded in 1wk either. What is the incantation I need to use to be connected to a person?

  • kr0swell ً (@kr0swell) reported

    @Telstra Thanks Amber for causing even more confusion and not following up. That’s great customer service.

  • monikasarder monika sarder (@monikasarder) reported

    Telstra just charged my mum who has schizophrenia $900 for an account she never activated, the bill was sent to the wrong address (their fault) and the authority they put on their account was the wrong name (my name stuffed up). Gouge a pensioner on a disability, nice on #Telsta