Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/03/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHarris Sarah Harris 🌮 (@SarahHarris) reported

    I rarely complain about customer service on here but HOLY SH*T why is the @Telstra app so hard to set up and so damn buggy?????Argggggh!!!!!

  • phil_honey Philip Honey (@phil_honey) reported

    @burgess_ag Microsoft Surface wouldn't be bad... you can get tough cases for them, and some also have 4g LTE sim card options so you can chuck in a Telstra sim in too

  • McCrakken ben doun (@McCrakken) reported

    @SarahHarris @Telstra i had a heap of trouble also what i had to do was delete my telstra ID and reapply for the telstra ID and then the telstra app worked

  • vmainard Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

  • nomadiclucie Lucie Krahulcova (@nomadiclucie) reported

    @Telstra No thank you, I've been down the customer service rabbit hole 3 times already to no avail. I don't need to hear that "someone from the escalation team will be in touch in X business days" again 🙏

  • JJussely IDontKnowWho (@JJussely) reported

    @CiceroConsulta1 @DesertAZQ @Telstra Our internet does slow downloads on certain videos and sites and fast on others. I have to start them with my cell data and then switch to WiFi

  • Cuttlef79645385 Cuttlefish🦑 (@Cuttlef79645385) reported

    @JulianneMcKen18 @Telstra @telsta So frustrating. Just lodge a TIO complaint online. TIO advised us it’s moving to next stage now (ours) Telstra fined a higher tier penalty (4 tiers in all) as they haven’t resolved it already!

  • gav_mck Gavin McKenzie (@gav_mck) reported

    @SarahHarris @Telstra We changed broadband suppliers back in July, only 1 mobile service with them now

  • bollycise Racheal Leigh (@bollycise) reported

    @Telstra Once upon a time I used to be a Telstra employee, and back then Telstra actually had good service and a good reputation. The past few years Telstra's service and reputation has been significantly declining. Service coverage & infrastructure are the only things keeping it going.

  • brendowebbo Brendan Webb (@brendowebbo) reported

    welp. i finally bit the bullet. phone has been unlocked from the Optus network, and waiting on @ALDIMobileAU to start the porting process. let's hope they and @Telstra (since they're using telstra's network) won't be as much of a pain as Optus'