Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/05/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @FraserWatt16 @Telstra I think we're actually agreeing? Your point is my point, too. They're so keen to be 'efficient' that they're actually hurting themselves in the process. Measuring the wrong things, which leads to poor outcomes.

  • thatjuicyzulu Melusi (@thatjuicyzulu) reported

    @Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.

  • ExotikaExotika1 Exotika Exotika (@ExotikaExotika1) reported

    So disheartening when a big organisation puts a small businesa through stress, anxiety, wastage of resource.. @Telstra worst service!!! Worst experience.. almost an year, 98 calls, all the time that I could have spent in nurturing my business, spent in chasing to fix! @andy_penn

  • ietsystems Brian Wilson (@ietsystems) reported

    @Telstra Stop the bot and offshore message centre BS & just communicate! I'm sitting on a hill out of town trying get sense out of the Telstra App & all I get is an offshore message centre that cant even refer the issue to someone in AUSTRALIA - we're an hour from Melbourne!!!!

  • Coombs66 Watson (@Coombs66) reported

    @AlboMP Yes we trust Labor to ‘fix’ the NBN; but can we have a commitment that you’re not going to sell it to some ****** private consortium just after the tax-payer has spent billions? John Howard sold Telstra like a bloody idiot, we don’t expect the same stupidity from Labor.

  • GJBSnodgrass Geoff of Hackett (@GJBSnodgrass) reported

    @Telstra Hi Kunal, thanks, but unfortunately our attempts to sort this out remotely on mum's behalf have just led to more confusion & stress. We just want @Telstra & @NBN_Australia to provide a service that supports older ppl to live independently, stay connected & not put them at risk

  • CirclePoint4 CirclePoint (@CirclePoint4) reported

    @Telstra I would say it has to do with cost of decomissioning vs ROI on cheap marketing ploy. Telstra has one if the most predatory business cultures in Australia, this is not being done to help people.

  • maximum_turmoil Maximum Turmoil (@maximum_turmoil) reported

    @telstra just discovered you've forced all accounts to data share with no ability to turn off. Great, now kids accounts can chew up all the parents data. I'll be switching providers, along with selling all my shares based on your idiotic denial of customer flexibility. #Clowns

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 3/ The nett outcome is that people on the front line are no longer allowed to think for themselves and are totally constrained from provided best-in-class customer service by that very "System and Process".

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra It is no surprise who is wrong when you send them the screenshots of the messages. After spending 9 1/2 hours with support, they say they'll lodge the complaint....but dont. You chase it up and there is no record, so they say they'll lodge the complaint....and dont