Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/16/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    @Telstra No. Problem resolved. Close case. Cheers. PS don’t tell customers that Telstra stores are not Telstra stores. We don’t care.

  • agneau_d shish d'agneau (@agneau_d) reported

    @Telstra I hope so too. We've been waiting two months for a response to our email. And now it's been just about an hour. I think it's time for a service level agreement here. And this enquiry is in relation to a two-month disconnection of a vulnerable customer. #notreallife

  • mojopono mojopono (@mojopono) reported

    @DaveSharma Telstra provides lousy, expensive service. Privatisation has gone way to far.

  • forbiddenkat forbiddenkat (@forbiddenkat) reported

    @aquabubbles__ AQUA HELP I THOUGHT THIS WAS A JOKE WHY IS TELSTRA FOLLOWING UOU ALL 😭😭😭😭

  • Twerech Tareq (@Twerech) reported

    @Telstra My modem was running on 4G (which is below average) for well over two weeks. I wasn’t receiving NBN. Now all I get is an apology that my service has been disconnected and there’s nothing that can be done about it.

  • debbie_prest debbie prest (@debbie_prest) reported

    @RacingPedigrees @omnitrader147 I just thought it very strange because it only started after I got new phone & telstra now require direct debit on accounts. Too much of a coincidence, they just said don't click on the link, I told her I wasn't stupid, but shouldn't they be warning customers as it looks legit?

  • AussiePlumbob AussiePlumbob (@AussiePlumbob) reported

    @Telstra can you please confirm costs to keep email addresses after moving NBN service away from you? Thank you!

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • dsr150250 Centurion (@dsr150250) reported

    Some trivia and useless information.... However I was looking at my Telstra bill had never noticed the $.. . 91 never paid much attention to it but if Telstra 18.88 mil customers all had $0.91 cents on their monthly bill it would be worth $2bil a year who said cents don’t count?

  • spacepirate3001 Space Pirate (@spacepirate3001) reported

    @AllseeingaliceR I’m ashamed I’m with Telstra, especially for putting that ‘let’s get vaxxed’ crap in the reception bar on everyone’s smartphone, what a joke.