Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/04/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • timitamidee tyammy_d (@timitamidee) reported

    @nutzeightfour @Telstra My mums internet and landline is down in Keilor (3036) too @Telstra

  • andybursill Andrew Bursill (@andybursill) reported

    @Telstra Thanks Tori. Clearing cookies and cache didn’t fix the problem with the outages page. We tried calling to report the fault but got the message that there is a very very high number of calls with very long wait times that may not be got to today, so seems something is up.

  • pwoiter Pwoiter (@pwoiter) reported

    I’m on my 4th attempt to resolve a Telstra NBN issue that they brought to my attention. I’m 50 mins into the latest attempt and I am now at the “are the cables plugged in?” stage. #FFS

  • pwoiter Pwoiter (@pwoiter) reported

    @rup31 @Telstra Apple seem to want to help but of course their app works everywhere else but on Telstra TV. Their tier 3 escalation is to engineers. Telstra’s tier 3 means going to a Telstra shop. 😐

  • NguyenM82997384 danny (@NguyenM82997384) reported

    @Telstra What is the problem with your network in Canterbury, NSW, 2913. It has been really slow for 3 days

  • Caseyprotect Casey Sugden (@Caseyprotect) reported

    Why are there never any notes on your system? No follow up, all on the customer to waste hours to sort out. @telstra messaging app loads like once a day, I have uploaded photos, details etc and still they have no idea

  • pwoiter Pwoiter (@pwoiter) reported

    “You know how no one showed up 2 weeks ago? Well this time we are going to send someone!” 4 support calls in the last 2 weeks and we are now back to this. Meanwhile Telstra has been sending me texts and emails telling me how important it is that I contact them to fix the prob

  • pwoiter Pwoiter (@pwoiter) reported

    @Telstra The dudes in the store won’t know how to fix it but I will waste a few hours in the process.

  • NguyenM82997384 danny (@NguyenM82997384) reported

    @Telstra What is the problem with your network in Canterbury, NSW, 2913. It has been slowly working for 4 days

  • pwoiter Pwoiter (@pwoiter) reported

    @Telstra I’ve tried sorting another issue today with Telstra TV. Spend most of it explaining that Apple TV plus is a streaming service like netflix. All I need is for someone to look up an error code but I’m told I have to go to a Telstra shop if I want help. Not that great.