Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/04/2026 00:35

March 04: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    @Telstra My ref number is 3548872 for the complaint I lodged

  • Jack41897444 Jack (@Jack41897444) reported

    @NototyrannyNOW @Telstra Telephone companies service in Australia an absolute joke!

  • serehfas Angie Adamson (@serehfas) reported

    @AngelineBrasier Our telstra service is down again / as usual but we don't get notified as they pretend we aren't affected. Text is small and easy to transmit to it slips through when we get a tiny window of connectivity. 1/

  • TurnLeft_2022 🌏💨🔥💧TurnLeft-2022 😷 (@TurnLeft_2022) reported

    here is the latest update with @telstra their tech turned up to fix my internet, demanded access to my bedroom, i said no, they cut off my phone

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    10yr customer over 30k spent default $70 March due to cc upgrade can’t upgrade phones due to do not sell on acct. excellent pmt rec but nobody can lift flag on new system my choices wait 6 moths or leave thanks @Telstra @andy_penn

  • MattyJa86655780 Matty Jay (@MattyJa86655780) reported

    @Telstra Had a phone call earlier but cut out halfway through so something is wrong I don't even have a any white bars on my phone

  • Yankoz3 Yankoz (@Yankoz3) reported

    @NototyrannyNOW @Telstra Did they give you the covid BS excuses...short-staffed...challenging circumstances? Seems to be the mantra of all companies' customer service.

  • BATSO1232 BATSO (@BATSO1232) reported

    @Telstra @SmashingVR Fix upload speeds boss man

  • InfraArb David Roberts (@InfraArb) reported

    @Telstra I've had $100.00 credit in my account for 2 years and been unable to transfer it out after Telstra closed down my number without warning or facility to reclaim the number. Unable to contact @Telstra by phone or website chatbot.

  • becmohrbell Rebecca Mohr-Bell (@becmohrbell) reported

    @Telstra I wouldn't say that. The guy we spoke to couldn't help at all beyond suggesting we submit a complaint. Just want the phone. And also a credit to reverse the fact we've been charged for the phone for the last 6 weeks but don't actually have it