Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/23/2026 19:40

February 23: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMessyChefy Mike (@TheMessyChefy) reported

    The PS5, TV and Telstra Box option can't even load the feed. It's a black screen or a media error. The phone and Chromecast options will open, but latency is horrific. It freezes and stutters every 3-4 seconds. It's unwatchable - literally. They broke a broken app further.

  • Mr_Devitt Mr.Devitt 🇺🇦 #NAFO (@Mr_Devitt) reported

    Is it just me or is @Telstra’s network down in Melbourne? #nosignal

  • kyliehams Kylie (she/her) (@kyliehams) reported

    @SithLordMills @Telstra @NAB Telstra: We will now force you to pay your bills by direct debit only, no choice, too bad so sad. Also Telstra: We don’t know how to direct debit soz bruh.

  • LeethalMe LMC (@LeethalMe) reported

    @PRGuy17 state owned? it is being funded by industry super funds (local/foreign TBA) and that presents the same problem - a desire for ROI and profitability from investors. like Telstra, part govt owned and the most expensive provider.

  • MrTobyCook Toby Cook (@MrTobyCook) reported

    @Telstra I can't make calls from my mobile phone (aussie prepaid with telstra). I have five bars with 5G. Is the outage happening again? Ascot, Australia.

  • DungeonMaster Tim Young (@DungeonMaster) reported from Westfield, State of Western Australia

    Hey @Telstra remind me again why I pay you ridiculous monthly fees for a 5G plan when I'm constantly scrambling for an H+ signal in Perth?

  • hamishdoyle Hamish Doyle (@hamishdoyle) reported

    @Telstra Still waiting on the so called help

  • David110280 DMist (@David110280) reported

    @Telstra @NBN_Australia have the worst customer service. 6 days now and still no technical help.

  • jonty_hare Jonty Hare (@jonty_hare) reported

    @Telstra I am reporting it , to you, so you can fix it - the issue has not resolved, me needing to change my plan has resolved.

  • jonty_hare Jonty Hare (@jonty_hare) reported

    @Telstra @Telstra has the issue been reported?