Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/15/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CatmanForever The Antifa Egalitarian (@CatmanForever) reported

    @GrogsGamut @AFLcomau IIRC, Telstra owns the online rights to the AFL and they're the ones responsible for that stupid design.

  • rescuehorseniah Silvia Russo (@rescuehorseniah) reported

    Anyone else’s internet down with @Telstra NBN at the moment? No internet, no emails..

  • 1Branagan Ben Branagan (@1Branagan) reported

    @Telstra Thanks, again I’m on the train and signal only returned when we go past Cheerybrook having got on at Norwest. How do I contact the faults team?

  • Hypnotech031 Hypnotech03 (@Hypnotech031) reported

    @Telstra service outages in Shepparton VIC 3630. Numourus businesses are having issues with internet, yet no reported outage on Telstra outages! And Telstra online chat has taken over an hour and still has not given a definitive answer to an outage or not.

  • daunce_ Andrew Dauncey (@daunce_) reported

    @PJCwasHere @Telstra Ferntree Gully here and mine went down at 3:19pm. Support have me rebooting my modem…..

  • Lunaserenity lunapixels (@Lunaserenity) reported

    Anything with 2FA i can’t access, can’t sign papers, can’t apply for bond loans (Because they will call you LOL). Had to send an email to our new real estate saying Optus said June 2 I’ll get phone reception. I’m getting a Telstra prepaid like tomorrow to fix this bs.

  • BBoyShae BBoyShae (@BBoyShae) reported

    @Telstra They have been chucking me around different case managers for months and no one is giving me answers there because they are all saying even in store the issue is complicated but I believe it isn’t because the issue came from @Telstra and the issue has had knock on effects.

  • Aus_Ranger just another gamer (@Aus_Ranger) reported

    @PlayStationAU How come XBoxANZ are playing Biomutant and streaming on XSX but PlayStation are not playing and streaming on PS5? Even Telstra getting in on their conversations hmm ‘technical issues” maybe....

  • TBH1983 TravisBH (@TBH1983) reported

    @Telstra you convinced me to come back and I have had nothing but issues and now been on chat for over an hour and had the person change twice now and starting again. What do I have to do to talk to a human? I even asked for a customer support manager and was ignored!

  • ComradePurrski ComradePurski (@ComradePurrski) reported

    @Telstra hi our phone lines are down in Coolaroo Vic 3048... Are there known faults in this area? Internet is fine....