Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/29/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisajones1986L Lisa Jones (@Lisajones1986L) reported

    @Telstra I understand the shear amount of damage however this is a safety issue not being able to make/receive calls. It hasn’t been 1 day, it’s been 6 and no one has a solid eta on fixing it.

  • Robert6420 Robert Tunn (@Robert6420) reported

    @Telstra Perhaps TELSTRA would be wiser to use some of it's advertising dollars wasted on the " big plug" to fix it's disgraceful customer service performance for customers?

  • DJXFakta XFakta (@DJXFakta) reported

    @Telstra Thanks for replying Lisa, is difficult to find the information and I'm trying to relay to people on the ground. Can you tell me what alternative measures are going in place to provide services? I have seen wifi trucks or is it just not possible until access to damage?

  • kt59601 KT (@kt59601) reported

    @JustJenKing @woolworths @Telstra Whatever happened to manual transactions that they used to do when eftpos machines first came in? When things went down you would get out a machine, run the card through, add the details and get the customer to sign, send it to the bank. We rely on technology too much.

  • Clapz7Oce clapz (@Clapz7Oce) reported

    @Telstra my internet has been down for 5 days please help

  • nature_aus Nature Is Everywhere (@nature_aus) reported

    @Telstra I’m in Byron Bay, no internet like everywhere else, and when I checked the Telstra website to try and enquire about my local delays/repair time the website keeps saying that my area isn’t having any issues 🙄🙄🙄 @Telstra please fix :(

  • Fledglinggood Fledglingingoodcompany (@Fledglinggood) reported

    @JustJenKing @woolworths @Telstra Cash is still King. Please continue to use cash whenever possible to ensure no excuse to stop future circulation. When using self service, politely inform staff that your money is as good as any other, you shouldn’t be held back for using cash and their 8 tills should be open.

  • WildTimmeh Tim Smith (@WildTimmeh) reported

    @Telstra @NBN_Australia internet outage at 4152 (QLD) - internet dropped out completely, basic troubleshooting and resetting of hardware hasn't fixed it. Just letting you know.

  • jhem1733 Judith Hemsworth (@jhem1733) reported

    @JustJenKing @woolworths @Telstra While some businesses clearly lack heart, responsibility sits with governments, local, state & federal to manage large emergency events. Clearly they have no plan and seem to not have any intention of developing one. Before you vote ask yourself where your tax $$ have gone.

  • IsJamesAlive James (@IsJamesAlive) reported

    @Telstra Nah. I’ve cancelled my Telstra service and having my number ported to another carrier.