Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/16/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GosuKeith Keith (@GosuKeith) reported

    @Telstra hello i have troubleshooted it and it says there is no connection issues but i checked the speed and its still the same.

  • smcorea 방성민 (@smcorea) reported

    @Telstra Billing service and is for mobile service

  • GosuKeith Keith (@GosuKeith) reported

    @Telstra The issue has been resolved nevermind!

  • Its_Me_Mel_ Mel (@Its_Me_Mel_) reported

    @Telstra It is still a mystery but was working fine once I plugged it all back in & changed the batteries in the remote.. Not sure if it was the batteries that were causing problem as I tried turning IQ box off at the box & it still turn on again 5 seconds later. But all good now.

  • AustGr3m Grem (@AustGr3m) reported from Sydney, State of New South Wales

    At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

  • trck71 Mark Donnell (@trck71) reported

    @Telstra you continue to provide such terrible service for customers who use the technology that you want us to use. Use the app that is the best.... best at being useless for help

  • LindaConno Linda Connolly (@LindaConno) reported

    @Telstra you have no idea how much I hate you right now. Take your Kayo and shove it up your outage

  • scibat069 Frawd Digger (@scibat069) reported

    @Telstra my home WiFi has suddenly started blocking Twitter (even when parental controls are off)...please help

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • rdaoptom Rhonda Dorman (@rdaoptom) reported

    @Telstra A friend of mine who is very non tech savvy has bigpond broadband mobile 4G dongle. Very slow for 3 days. No satisfaction from telstra support. She lives in Lymington Tasmania. Can you help please