Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/28/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    @Optus Of course I'm listing this everywhere as I can't get any real service. Your systems have flawed. eg - why didn't you tell me @Telstra rejected the porting request I made 2 weeks ago???

  • Lunaserenity lunapixels (@Lunaserenity) reported

    Anything with 2FA i can’t access, can’t sign papers, can’t apply for bond loans (Because they will call you LOL). Had to send an email to our new real estate saying Optus said June 2 I’ll get phone reception. I’m getting a Telstra prepaid like tomorrow to fix this bs.

  • rescuehorseniah Silvia Russo (@rescuehorseniah) reported

    Anyone else’s internet down with @Telstra NBN at the moment? No internet, no emails..

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    4 hours and no solution. @Telstra now in TIO again.

  • ComradePurrski ComradePurski (@ComradePurrski) reported

    @Telstra Coming up with no listed outage....

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra We are so reliant on the Internet… 24 hours is waaaay too long!!! This is no way to provide a ‘service’.

  • CanRunReallyFas CanRunReallyFast (@CanRunReallyFas) reported

    @rochehfn @Telstra Reading this whilst using my mobile data i have with Optus cos Telstra has cut out for the tenth time this month, if telstra were to buy out optus I'd neck myself

  • daunce_ Andrew Dauncey (@daunce_) reported

    @PJCwasHere @Telstra Ferntree Gully here and mine went down at 3:19pm. Support have me rebooting my modem…..

  • TBH1983 TravisBH (@TBH1983) reported

    @Telstra you convinced me to come back and I have had nothing but issues and now been on chat for over an hour and had the person change twice now and starting again. What do I have to do to talk to a human? I even asked for a customer support manager and was ignored!

  • Hypnotech031 Hypnotech03 (@Hypnotech031) reported

    @Telstra Thank you Amber for the response. all the information I needed to know, there is an issue. Unfortunately service support team were useless at helping me, over 1 hour I did not get a response to my question. "Is there reported issues in the area?" I just wanted confirmation