Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/15/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OziBloke2009 Spike’s_Point_Of_View (@OziBloke2009) reported

    @NBN_Australia @Telstra @FOXTEL_Help Please explain to me why 1. Scheduled network works are being done on Christmas Day. 2. Why we received a text 45 min into the scheduled work. 3. Why can’t you inform your paying customers prior to the scheduled work.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @paulmp @kyronnwhite @Telstra Agreed but If you have a cat within 100m of your place at any time you have way bigger issues than the normal **** Telstra Service issues though

  • Sparks73596411 Sly 🏳️‍🌈🇦🇺🏍 (@Sparks73596411) reported

    . @Telstra ordered my son a pair of @Apple EarPods from Telstra online store for Xmas. We go a used pair that were *****, didn’t work and were not even a matching pair. Local store told they couldn’t help him. #telstra

  • milligna Kevin Clark (@milligna) reported

    @Telstra I’ve got some major problems with account data corruption that means I wasn’t able to get a new contract at A Telstra dealership today. Do you have any Siebel wizards that can help with a decade-old account Data corruption issue?

  • FairDinkumOK Lizzy Hibernating In A Hollow Log (@FairDinkumOK) reported

    You nasty @Telstra let me down On Xmas Day, here old & all alone! Can't get NBN & landline pain stuffed because of heavy rain. I can't email, phone a friend which you pretend not your fault - so you say but still each bill, I must pay!

  • CharlotteSDJ93 Charlotte 🏳️‍🌈🔯 (@CharlotteSDJ93) reported

    Telstra cancelled my phone insurance for some reason. Now I'm stuck waiting for Google to repair my phone. This $100 garbage phone is literally going to be the death of me.

  • JoDog Jo (@JoDog) reported

    @Telstra The issue is now with Telecommunications Ombudsman because no one wanted to help our community get the signal strength back to what it was. While some near us have 5G we hover between 3G with 1 bar dropping out during calls to absolutely nothing. It’s actually dangerous

  • jakezhivov jakezhivov (@jakezhivov) reported

    @NBN_Australia goes down on Xmas day, can’t do anything. @Telstra gives me 2 different responses that it would be back by 3am today or Monday. Still not back up, called again and haven’t had anyone pick up. Currently, waiting an hour.

  • milligna Kevin Clark (@milligna) reported

    @Telstra Nope,it was a licensee (JB hifi) and they were getting slammed. Siebel has two dodgy accounts with my name, DOB and drivers license but different addresses I’ve never been , and my “real” account was “retired” I’ve had random issues for literally a decade

  • HornerHamilton Hamilton Horner (@HornerHamilton) reported

    @Telstra All day. From the moment I woke up. Worse than this, back in my remote home in Kalgoorlie WA I get better reception with Optus than I do with Telstra despite the sales rep assuring me I would get priority on the network 😑😑😑