Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/11/2026 19:20

March 11: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • s2rt s2rt (@s2rt) reported

    @KotakuAU Don’t fall for this Con. After struggling for almost a year with huge latency issues I switched providers and the problem went away. How about @Telstra fixes their current terrible internet services before trying to monetise a gaming fix. #monopoly

  • MyNameIsMurray Murray Webber (@MyNameIsMurray) reported

    Hey @Telstra, any idea why my Telstra TV (4700TL) constantly glitches with @kayosports after a day or two of uptime? A reboot seems to fix it... so is this an issue with the box, the Kayo app, or both? It's super annoying. I have the latest update & auto refresh rate disabled.

  • SPetersonfn scamedfn on twitch (@SPetersonfn) reported

    my internet has been down for 11H like wtf is Telstra doing

  • mcg63679777 Al (@mcg63679777) reported

    @tompeacekeeper I have no problem with Telstra in Tumbarumba are you on the Optus payroll

  • s2rt s2rt (@s2rt) reported

    @Telstra @NETDUMA Or just change providers. After almost a year of unplayable games, stuttering zoom calls, and sub par speeds with @Telstra I switched to Aussie Broadband. Enjoying 270 MBps downloads and NO lag issues. Zero regrets at tossing Telstra in the bin.

  • Paul_D_Is_Me Paul Dyson (@Paul_D_Is_Me) reported

    @Telstra @NeilEvansmail Same here @Telstra and we’re on the Gold Coast. Constant drop outs, every time I contact Telstra they simply tell me they’ve checked the lines and there are no issues. Our whole estate suffers, not just our house!

  • Paul_D_Is_Me Paul Dyson (@Paul_D_Is_Me) reported

    @NeilEvansmail @Telstra We’re up the Gold Coast mate and the last month for our Telstra broadband connection has been ****! Constant drop outs but according to Telstra there’s nothing wrong!!

  • gnljameson Guy Jameson (@gnljameson) reported

    @telstra this is great customer service. You say you don’t have a number. They say they will help by texting you information on the number you haven’t given!!!! And then hang up!!!!!!

  • historiously ric (@historiously) reported

    @Telstra Hello. I need to cancel my account

  • IngrahamGary Gary Ingraham (@IngrahamGary) reported

    Hey @Telstra , how long are we going to be told that wait times are longer than usual ?? 3 days with no internet connection and no closer to resolving this issue !