Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/22/2026 20:20

March 22: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Geoff96435628 Geoff (@Geoff96435628) reported

    @Telstra Why are we still paying the same money for our service when Telstra are offering less service. Pandemic or not, it’s not good enough.

  • Geoff96435628 Geoff (@Geoff96435628) reported

    @Telstra Wait times I can handle. You do not even give us a chance to wait. Just tell us to use messaging service and hang up. How about using AUSTRALIAN call centres and employ Australian workers????

  • Shamira_1925 Shamira (@Shamira_1925) reported

    @Telstra No! No one is answering the phone. Why don’t you have local customer service where we can talk to actual people?

  • ZakwanMansuri3 Zakwan Mansuri (@ZakwanMansuri3) reported

    Very very very very bad customer service experience. i did apply for sim card port from another provider to @boostmobile by 15dec 11 Am, still my sim is not activated, representative say it will activate in 15 minutes and now it’s more than 35 hrs without using mobile. @Telstra

  • blimmey1 john s (@blimmey1) reported

    @ShiroFool @Telstra How about you try and wait 2months for a simple job to be done.See how your patience last .Idiot

  • neilw101 Neil Wray (@neilw101) reported

    @JaneenJericho1 @Telstra That’s why i’m with Optus; they tell me if there is a problem: wouldn’t go near Telstra if they were the last phone company on earth.

  • AboutFair Citizens Against Murdoch Media (@AboutFair) reported

    @DerekRobinson2 @chrismurphys @Telstra I’ve never had a good run with Telstra. It’s ok until you have a tech issue or a billing problem and then it’s hell trying to get things fixed.

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Bruh ya internet do be Hella trash doe. Like how does your internet digress over time. Genuinely twas bad before but it just keeps getting worse.

  • fluffybatman Glenn Dolenc (@fluffybatman) reported

    @Telstra 3 and 1/2 hours on your message service and your staff have still not validated my account. Telstra this is a new low in customer service or has customer service been totally removed from your organisation? Disgraceful

  • Subvert12 Trump is a waste of life (@Subvert12) reported

    @Telstra my broadband has been switched to the mobile network for a while now. Today the mobile network isnt even working....