Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 05/11/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (19%)

    E-mail (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • janhartney Janet Hartney (@janhartney) reported

    @Telstra Telstra should be paying me. I should not have to now ring billing and request a credit, it should be an automatic request through departments. Such poor customer service Telstra

  • bobjones Bob Jon≡s | Marketer & Crypto Enthusiast (@bobjones) reported

    @Telstra No, the issue is not sorted out. I just get handballed and have to start all over again.

  • _Acxd_ Acid (@_Acxd_) reported

    Sorry for the streams not returning sooner everyone, still having horrendous issues with @NBN_Australia and them not signing off on our connection that happened ON THE 10TH MAY, so Telstra can't even give us our plan cause NBN is just ******* lazy

  • AussieRIZZette Bronnie🐨🇦🇺😷 🌷🌻♑🕯 (@AussieRIZZette) reported

    @Telstra I have no issue logging in on the computer...

  • sianprior Dr Sian Prior (@sianprior) reported

    Has @Telstra entirely given up allowing customers to speak to human beings? Wasting my day trying to get someone to have a conversation with me. Unbelievably terrible service.

  • MarieColemanAO Marie Coleman AO PSM (@MarieColemanAO) reported

    The fraudsters out today. 'Hi my name is Frank and I am from Telstra, problems with your internet '. Also the old 'I am from National Broadband '. Ho hum.

  • MattyRidIT Matthew Rid (@MattyRidIT) reported

    @Telstra Not a problem. While I’ve managed to find a way around it for now, still massively annoying.

  • singingeyes Helen Dyjak (@singingeyes) reported

    @TelstraPurple Or please Telstra!your corrupt abuse of poor communities & Aboriginals is ended my support for you !

  • Idealaw Kay Lam-MacLeod (@Idealaw) reported

    @Telstra I will let her know, though ideally of course, your actual tech support should deal with it. She's putting together a complaint for the Ombudsman at the moment.

  • burgys Wayne Burgoyne (@burgys) reported

    Does anyone have ideas about getting @Telstra to fix an ongoing internet issue? Waiting on chat as requested then disconnected three times because I’m idle for 20 minutes, while waiting for them to run tests. @andy_penn Help!