Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/28/2026 02:55

March 28: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbfarquhar Ian Farquhar (@ianbfarquhar) reported

    @misullivan @LG_Australia @iiNet It’s surprising how many people don’t understand bridge mode devices. Security architects, who should, are some of the worst offenders. I had a Telstra engineer tell me that I didn’t need a firewall between their garbage modem and my network. “One is built in”. 🙄🙄🙄🙄

  • o_rexxellent O.Rexx (@o_rexxellent) reported

    @abcnews What the point? In our area the fed govt funded one operator only (Vodafone) with already awful coverage to build a new tower in our area. Meanwhile Telstra and Optus coverage remains as awful as ever.

  • al_is_bored Livvo (@al_is_bored) reported

    @MyRepublicAU your internet service is a mess. It is continually dropping out. The router indicates there is a service to the internet, but no internet service. Your online help is also a joke. Sort out your service, or hello @Telstra

  • mitchelldarts darts (@mitchelldarts) reported

    @Telstra Hello, is there an nbn outage in Tweed Heads South 2486?

  • JessHyles Jess Hyles (@JessHyles) reported

    @AdeleOffley I lose @Telstra mobile service every day when I drive to work, 20mins from our capital city! It’s definitely not just people in remote areas getting frustrated

  • ErkAtHome Erk (@ErkAtHome) reported

    @Telstra Too late, Phil. It was never good enough, I lost count of stuff-ups with mobile phones, broadband, Foxtel. Took all my services, one by one, and went elsewhere.

  • ashamedaustrali casandra angela 💉💉💉 (@ashamedaustrali) reported

    @AlexBallhausen @gwendabgilbert Hope your recovery goes well. I live remotely paying Telstra for 5G get 3G with no mobile data & patchy phone service at my house if weather bad. Won’t say what I told Telstra when satellite phones was suggested years ago.

  • BrettShearwood Brett Shearwood (@BrettShearwood) reported

    @Telstra @Vaughan13Greg There’s been a noted 4G performance reduction when cells are upgraded to include 5G. Can you tell us more about this issue. It disproportionately affects rural areas.

  • peaceful_Kelly Kelly 🕊 (@peaceful_Kelly) reported

    @ashamedaustrali @AlexBallhausen @gwendabgilbert If my home wifi (with Optus) goes down, I have no internet reception with my mobile carrier, who uses the Telstra 3G/4G network. Internet and network reception in Australia is woeful - is this because we are a massive country with a small population relative to our size?

  • AllySultana ally🇦🇺Christine 🇺🇦2570 (@AllySultana) reported

    I just got a data warning informing me I have used 2.8 gigs of data, well telstra, thanks for that, but I have 80 gigs I have to use in 3 days or else it's wasted so chill the heck down and let me use it..