Telstra Outage Report in Sarina, Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Sarina, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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A30AEW&C
(@a30aew) reported
@dpgrunge @DoctorKarl Frequent dropouts despite reasonably ok upload/download speeds. Length of copper must have been > 50m and installed since the 1960s. Recently replaced by NBN (Telstra) (with new copper t/p) at no cost. Service is much improved.
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Simon Elvery
(@drzax) reported
@benhoad @Telstra 25mbps cap is not unexpected — that's what I pay for on the (now) inferior Velocity network in South Brisbane. The bigger issue is the price differential (which would get worse if I decided to pay for the best available Velocity plan which is still slower than LTE.)
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Shannon G
(@Griggy82) reported
@Telstra can someone please contact me! I have been unable to recharge my prepaid service for months! Your tech support is unable to fix it! There has to be a solution. Please have someone DM me for my phone number so we can sort this out!
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Meg Kummerow
(@meggsiek) reported
I’ve honestly never felt so patronised in my life than the current My @Telstra app conversation regarding mobile phone service in my area. Turning my phone on and off ain’t going to do nothing to fix the issues EVERYONE who lives in our rural area is having. 1/🧵
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Simon Elvery
(@drzax) reported
@rmcq @Telstra My mobile plan is only 20GB/mth but I (almost) never use it and the plan I'm on rolls it over indefinitely. Which is why I said 'effectively' unlimited. There's now almost no chance I'll run out of data on mobile.
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DeeCee
(@DeeCee451) reported
@Telstra @telstra was no help at all.
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Leanne Cutler
(@leanne1cutler) reported
Telstra bungling of its internet service and cut phone lines for five days cost our businesses a fortune. After going to TIO, @telstra are offering $1,000 and credit on some bills to cover the 5 days. Accept or fight on? Suggestions for good service welcome. #badservice
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cashmeuptoo
(@cashmeuptoo) reported
@Telstra Yes by saying you wont deal with me unless i type it out or use the app ? when i have a broken hand.. so it just more victimisation. your company has a duties of care to all its customers and just because i dont use apps. I dont get help ??? Are you kidding me
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DeeCee
(@DeeCee451) reported
I never realised how seriously @Telstra worked to lose customers. 1 Order new phone 2 Telstra ship new phone 3 Receive message saying parcel has been delivered. (It has not) 4 Contact Telstra and told I should call @startrack 5 Spend 15 minutes on the phone to find... 1/3
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Bec Perrin
(@BecPerrin) reported
@meggsiek @Telstra customer care is well short of acceptable. My complaints were ended without telling me and promises made and then rescinded.