Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/09/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dylarrno dylan (@dylarrno) reported

    @Telstra my super slow nbn 💀

  • EmCharlotteAnn Emily Stretch (@EmCharlotteAnn) reported

    @SamuelJHigham @BradMclean90 @Telstra Definitely widespread. I recall the same issues happening in summer last year. Dropped calls and something to do with voice calls and VoLTE.

  • cwarren49 Christine Warren (@cwarren49) reported

    @PerrettReport @MSMWatchdog2013 All the time - got sick and tired of bloody Nicole from Telstra but they seem to have gone back to call centres - I used to play with them but now I just hang up.

  • GribbM Mark Gribble (@GribbM) reported

    @Telstra Iam having great difficulty using the Telstra app to log a fault with my Foxtel service. I basically keep going around in circles following less than helpful links. Can u help?

  • ThisisAlexei Alexei Toliopoulos 📀 (@ThisisAlexei) reported

    @eleaud Have had the same one recently. They became so argumentative when I was telling them I wasn’t with Telstra for any service. Next time I got the call I just kept asking them to tell me my name and they hung up

  • dylarrno dylan (@dylarrno) reported

    @Telstra No outages just super slow nbn speeds and just going in circles on chat with a new person every reply basically ! I need to speak to someone on the phone

  • ocheema101 Oeyy (@ocheema101) reported

    Alright @Telstra good bye, your support sucks and your selfishness hasn’t gone unnoticed, let’s go @Optus

  • ZageeTotalnegro Zagree Negrit (@ZageeTotalnegro) reported

    @MichaelWestBiz Tip avoid Telstra, aussiebroadband or superloop are good alternatives that give amazing support

  • holly_stanton Holly (@holly_stanton) reported

    @Telstra been on hold for nearly an hour. Can’t contact my Dad who has an InContact Service that is not working. He’s diabetic so I’m concerned he can’t call emergency and we can’t get on to him. Help!

  • SamuelJHigham Sam Higham (@SamuelJHigham) reported

    @BradMclean90 @EmCharlotteAnn @Telstra Shire of West Arthur major 4G issues being reported to telco ombudsman. Seems fairly widespread!