Telstra Outage Report in Sarina, Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sarina, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David_Cam_ham
(@DavidCamham1) reported
@godless_mom @jwesthora @Rogers Wow. I always assumed Australia was expensive for mobiles. I'm paying $55 a month for unlimited calls, texts and 40G a month. That's on Telstra, the most expensive network but with best coverage. Prices only go down from there.
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theDANO299
(@theDANO299) reported
SEPTEMBER 2019 I pay a @Telstra bill than wait 8 WHOLE DAYS TO ACTUALLY GET MY SEVICE RECONNECTED, that caused me alot of grief & financial loss. Paying for a service i coukd not use sucks fast foward to june 2021, still no resolve....Do telstra want me to take this further????
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Belinda
(@belinda255) reported
@Telstra hey Telstra have you heard reports of audio/video dropout on a fairly regular basis? Happening to a couple of us on Apple phones, your network. Spoke to Apple, they did diagnostic check, no probs with phone.
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Mark Phillips
(@iMarkPhillips) reported
Sadly @telstra Support, Complaints and Porting were stupendously bad at solving their own problems. It was only through kind efforts of personal contacts inside of Telstra that a solution was found. Thank you to those contacts and @Optus for your patience and support.
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Downtown Dave
(@car_ma_vie_) reported
Heads up....does @Telstra run robo calls to customer mobiles warning of ‘fraudulent activity’? Or is this just a more sophisticated scam than most? Look alive ppl.
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lily
(@LittleLillip) reported
@KatieP1s i think if ur with telstra or vodafone mobile data then u can get one through them. havent looked into it though so wouldnt be surprised if it turns out to be some lock in contract thing where they **** u over lol
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Mattie G
(@Mattiegeesus) reported
My nbn is playing up for the first time in years. I’m out of contract. Lodged a service report with @Telstra last night. If they don’t help me effectively I’m thinking about trying other providers. So this should be interesting.
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Craig T
(@craig_troth) reported
@gmorg22 Already have a complaint in with them .... been a week and I have not heard a word from Telstra
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.