Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/17/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • On_Da_Ball3 William (Billy) Hunt (@On_Da_Ball3) reported

    How good is freaking .@optus 21 years and I had a gutfull of them,you can never ever get a person who understand English and the service always goes down if a dog pee's on a tower🙄so i just changed to Telstra (waiting on sim) the bastards at OPUSS wont release my numberor email

  • as1am_khan Aslam Khan (@as1am_khan) reported

    @Telstra I have ordered mobile after checking with customer service regarding discount applicable on my account. Everything was confirmed i have chat conversation let me know if needed. Now ai have been told no discount.

  • williamsonmob5 thalasophihle71 (@williamsonmob5) reported

    @Telstra still being charged for no service. Treated terribly for 2 weeks, still no outcome

  • shibz_1989 Siobhan. (@shibz_1989) reported

    @Telstra plz help me. I have no data left on my wifi. 200gb is not enough 😭

  • boo2880 BettytheBoo2880 (@boo2880) reported

    @Telstra your #service is #****! My #broadband keeps dying on me!!

  • williamsonmob5 thalasophihle71 (@williamsonmob5) reported

    @Telstra why am I still without internet for 2 weeks, can’t get help, worst customer service, 30 year customer..can’t even talk to anyone to cancel

  • peterw peter (@peterw) reported

    @Telstra Hi Jay, I wasn’t given a case number and when I asked for a tracking number I was told I couldn’t be given one. I was also told I wouldn’t be charged while my service was out but I’ve just received my latest bill and I have been.

  • NaturalImpactCo Rod Holden (@NaturalImpactCo) reported

    @Telstra fail seems to be never ending. The app stopped working, can't login online, call centre doesn't open till 9, recorded msg sends me a text link back to app, 24/7 is selfservice farce. Where's ANY service?

  • FionaLakeAus Fiona Lake (@FionaLakeAus) reported

    @Telstra Facepalm. No, your own info online says that does not work for your customers on the NBN. I'd never heard of that 'virtual' number until today; so have no idea what it is.

  • j4gypsy Jan 💉 ✌🏼 Mahyuddin (@j4gypsy) reported

    What the heck is going on with Telstra?? I can't send emails, either by bigpond or gmail. Still receiving local (Broken Hill) emails. Help! @telstra