Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 10/21/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HerniShepherd Hernán Shepherd S. (@HerniShepherd) reported

    @Telstra I have been running with 4g backup for the last month because there was no nbn bookings available till march. The 4g backup was ok till yesterday. Now the speed is horrible and I can’t work from home like that. I need help asap please.

  • DommyyJ DommyyJayy (@DommyyJ) reported

    @Telstra Hi no they were suggesting I could take the booster in and get a replacement given to me. Yes, no trouble shooting has worked, it will not connect remotely via wi fi, only when it is plugged in

  • cliffwhite Cliff White (@cliffwhite) reported

    @Telstra I have tried to resolve a situation regarding a forged purchase on my account for a ridiculously long time. The chat service is a joke! It has been going on for 6 days with new attendants making you repeat over and over. Totally inept @Telstra #poortelstraservice

  • epicmonkey1965 Epic_Monkey (@epicmonkey1965) reported

    @Remmio_ I'm honestly just going to try and change providers, Telstra has just been a pain to deal with, they just tell me to "wait it out, it'll eventually get better" I don't pay 200 a month for it to eventually get better, it just sucks that they seem to have the monopoly around here.

  • aaronosborne33 Tails (@aaronosborne33) reported

    So, Telstra has decided to royally screw me over. **** it. I'm moving to another provider.

  • jac31k jac31k (@jac31k) reported

    @Telstra, you infuriate me. I was refused contact with any human through your phone system/website/app so I figured this is a good place to add this feedback. If youd like to discuss this, please call me and I will hang up on you just like your phone system does to its customers.

  • Andy_W_Farrell Andrew Farrell (@Andy_W_Farrell) reported

    Really @Telstra? Last week attempting a payment online took me to a 404 error. Now, clicking payments after account login goes to blank page. Not good enough.

  • JodhiaKim Joshie Poloczek (@JodhiaKim) reported

    @Telstra Wishing you less scamming and better customer service skills

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the human scum and vermin running Telstra get the message and **** off

  • DommyyJ DommyyJayy (@DommyyJ) reported

    @Telstra Yes we have discovered it works but only when plugged directly into the modem, the second you try unplugging it, it stops. Oh and your customer service person who I spoke to on the phone? Kept changing his story from "will be able to" to "maybe" to outright "no"