Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/29/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chendo chendo (@chendo) reported

    I’m leaving @Telstra because the customer service for business customers is ****

  • SeshankaS Seshanka Samarajiwa (@SeshankaS) reported

    After porting your ph numbers away from Telstra, that credit sits on your account. When you ask for your money the Telstra Customer 'Service' rep will tell you that you need to contact your bank and ask them to organise a refund thru BPAY.

  • BARGH3ST bone music (@BARGH3ST) reported

    begging and pleading with telstra to load the westpac login page so i don't have to go to a physical atm to check my balance

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @chdyctt It's been months. Telstra has refused to upgrade the tower in an 'area with known issues' - something they didn't tell me when I signed up, of course. And they have refused to remove the false advertising of unattainable speeds. Fines at now over $1m. I hope they get one.

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra I've been through that so many times already. It takes 3 minutes to load the page initially. After your click Start Troubleshoot it takes another 2 minutes to load the login page after logging in, it times it after 5 more minutes. This is on 4g.

  • chendo chendo (@chendo) reported

    @benhoad it showed up when I wasn’t on wifi and was using the Telstra data directly. Need to go into the service and tap the triple dot and it was there for me

  • BARGH3ST bone music (@BARGH3ST) reported

    @Telstra oh it's just the service is so bad in Scone that i essentially can't access my bank after abour 2pm every day. most other websites load slower/poorly between 4-9pm, connected to wifi or off phone data. theres never any faults/work/outages reported your end, it's Always like this

  • SeshankaS Seshanka Samarajiwa (@SeshankaS) reported

    So... the solution. Call the Telecommunication Industry Ombudsman. You can cut to rhe chase, don't even worry about telling them your sobstory because - apparently - this issue with @Telstra is happening ALOT! They will escalate and get you your money in 10 biz days.

  • katttzstiick Miss Kattt (@katttzstiick) reported

    @Telstra is there issues with your prepaid recharge service atm?

  • Carcharos Bern (@Carcharos) reported

    ... Especially as the @Telstra network status page says "no outages in your area" 😡