Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/31/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DalesRamblings Dale's Physical Distancings (@DalesRamblings) reported

    Sorry to interrupt my Moffat Era Rewatch but my Internet is just straight up broken and Telstra are saying service won't be restored until 6 PM tomorrow so I can't do anything.

  • BruceBol Bruce (@BruceBol) reported

    @Telstra @andy_penn @Telstra another month and still no progress on a landline for 89 year old Mum. Without doubt the hardest company to deal with, days and days wasted with no result latest advice May. Words fail me.

  • H0RN3T77 Kent McGuire (@H0RN3T77) reported

    Hey @Telstra: (1) no one has replied in 3 days when using the MyTelstra App! (2) I've had my order cancelled but no explanation given (3) When I try and call you send me a link to go back to (1) and then hang up Do you want my business or not?

  • x_Larunda Cameron (@x_Larunda) reported

    Cool. So the @Telstra 5G network in Bendigo seems to gone down the toilet. Last week I was able to get up to 50Mbps with my Telstra 5G modem. This weekend? I cannot even get 5Mbps down. 5km from Bendigo town centre. Time to troubleshoot. The joys of not having #NBN

  • unclechunt UNCLE CHUNT ⏺ Join the Chunt Corps! (@unclechunt) reported

    @Roco1878 @Telstra Yeah got a incident raised about my home NBN but I'm not even getting 4G atm where I usually do.

  • Coldy65958610 Coldy (@Coldy65958610) reported

    @Telstra Yeah like wheres the call centre my internet is slow af tried calling and I get hung up on and sent a link then I got through all the crap on my phone and im still waiting for another message and its been 4 hours what is this bull telstra

  • tywire Ty Kirby (@tywire) reported

    @Telstra what do I have to do to get a level 2 technician to call me? Been on My Telstra app chat since last Thu and each assistant has come to the conclusion the issue needs level 2 tech who will contact me. Still waiting!! now spent 30min on hold on 132200 to get nowhere!

  • MsMelM MelanieM (@MsMelM) reported

    @Telstra Hi Telstra, You are a telecommunications company and there is never anyone to talk to. Why don't you spend your profits on hiring Australian workers to help? From a very unsatisfied customer

  • unclechunt UNCLE CHUNT ⏺ Join the Chunt Corps! (@unclechunt) reported

    @NBN_Australia Yeah that outage checker for NBN says there's none as well as Telstra but I'm getting the downstream green light keeps blinking on the NBN box and then resets itself after a while. Apparently someone is booked to check the line tomorrow morning but we'll see.

  • davidbewart Ewart Dave 🎺 (@davidbewart) reported

    @rohan_connolly whats with losing telstra phone footy thats a poor show