Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/04/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • m00nh34d m00nh34d (@m00nh34d) reported

    @Telstra why are you sending me a bill? I haven't been a customer of yours for years! I log into my account, and there isn't even any services listed, I can't even open the chat box because I don't have any services!

  • UnderDownUnder1 Starr (@UnderDownUnder1) reported

    @deemadigan @Telstra Yep that's rubbish. Give Aussie Broadband a call. Best service I've ever had from an ISP.

  • 64r613 64R613 ⭐COMMISSIONS OPEN (@64r613) reported

    @AlopeRuby The telstra network im pretty sure

  • CactusCocktail Dr CactusCocktail (@CactusCocktail) reported

    @Telstra I have never in my entire life seen such attitude from 'customer service'. Also claimed he was some quasi legal pro - and proceeded to tell me how @Telstra will counterfile for costs. And they will win! Although I hadn't suggested anything other than an incorrect plan reciept.

  • FELICITY59 FELICITY (@FELICITY59) reported

    @PCDrVisit @Telstra Telstra says there’s no outage …. But can’t explain why I have no email service 😡

  • ohheypete Pete 🌈 (@ohheypete) reported

    @Telstra All anyone asks is that business deliver as they promise. If Telstra states that they will call me before the end of the day, then that is what I am relying on. I now have to dedicate more of my time to this issue, of which could have been avoided had Telstra delivered as stated

  • VivekWaghray Vivek Waghray (@VivekWaghray) reported

    @Telstra I’m chatting with your team, there doesn’t seem to be any resolution on this? Lodge a complaint and get your complaints team to call me asap?

  • quick2b Kevin Glasheen (@quick2b) reported

    Do other people have trouble with Telstra bigpond email server

  • zerogeewhiz Peter Anderson @zerogeewhiz@aus.social (@zerogeewhiz) reported

    Am I going a bit tinfoil or does my Telstra phone always step down to 3G when I make voice calls when I'm roaming? It's deeply annoying.

  • ohheypete Pete 🌈 (@ohheypete) reported

    @Telstra sets a very (very) low bar when it comes to the customer experience, and even then, they fail to meet their own standards at every turn and manage to continually disappoint.