Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/18/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cliffwhite Cliff White (@cliffwhite) reported

    @Telstra I have tried to resolve a situation regarding a forged purchase on my account for a ridiculously long time. The chat service is a joke! It has been going on for 6 days with new attendants making you repeat over and over. Totally inept @Telstra #poortelstraservice

  • hammer1917 RedHammer1917 (@hammer1917) reported

    @Telstra No. Yet, Telstra has the audacity to try billing me for the repair. I have arranged to have this addressed by a store manager tomorrow. If my issue is not satisfactorily resolved in accordance to my reasonable demands, I will be taking this to the ACCC.

  • 8uttersBen Ben Butterfield (@8uttersBen) reported

    Just what I need during lockdown a dodgy internet connection. Thanks a lot @Telstra for your poor service

  • HectorAGonzales Hector Gonzalez (@HectorAGonzales) reported

    @Hammo46 @Telstra I can't find another way to do it. Maybe some people are upset with me, for writing my message here, I have asked for help from Doctors Without Borders, but they still do not respond. I request help for my mother's operation. Please excuse me.

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • hammer1917 RedHammer1917 (@hammer1917) reported

    @Telstra I submitted my phone for repairs to Telstra three months ago. You have assessed it twice, and I have authorised the repairs twice - still don't have it back. The issue here is your utterly atrocious customer service and disdain for your customers.

  • pracconnect Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory (@pracconnect) reported

    I have PTSD: Post-@Telstra-Stress-Disorder They send me equipment to set up & charge me for a service they subsequently inform me THEY now cannot deliver and I am the one that has to do all the leg-work to reverse the billing...

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the human scum and vermin running Telstra get the message and **** off

  • TyKaHome TyKa Home Maintenance (@TyKaHome) reported

    @Telstra Been trying all that since the 3rd of February and nobody fixes the problem. Tried your messaging service with no success. Tried by phone and no success. Nobody fixes the problem.

  • William2001Wh William2001.wh@gmail (@William2001Wh) reported

    @Telstra just to let you know the tech came back to fix it on friday afternoon