Telstra Outage Report in Sarina, Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sarina, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@brbcycling) reported
@hexsteph How long did it take to get fixed? Took us about 8 months, 5 technician call outs and then the Ombudsman having Telstra reimbursed us for nearly 1 year of internet. We then switched to Aussie Broadband and have had faster, more stable, better service and cheaper internet.
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David G
(@DavidGracie70) reported
How ordinary is Telstra customer service? Asked four times for my details, went through 3 different people and they still just ignored me @Telstra 2 hours wasted for a simple solution ... monopolies breed contempt
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RedHammer1917
(@hammer1917) reported
@Telstra No. Yet, Telstra has the audacity to try billing me for the repair. I have arranged to have this addressed by a store manager tomorrow. If my issue is not satisfactorily resolved in accordance to my reasonable demands, I will be taking this to the ACCC.
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Sparkey
(@liveanother45) reported
@Telstra My 73 yr old mum (cancer, caring for a husband with serious health issues) has been abandoned by your lack of service. She has had no ADSL for at least a month and is now only getting service via Data. She pays for platinum service.
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Horace Hubris
(@HoraceHubris) reported
@Telstra has the most ducking useless phone service - so ducking frustrating.
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RedHammer1917
(@hammer1917) reported
@Telstra Me looking for Telstra customer service to find out why they haven't repaired my phone despite having it for three months. #telstra #conartists #scammers
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LIBBY
(@libbbbbbbbby) reported
@Telstra I have been trying to get through to you for the past hour via telephone/chat. My matter is URGENT due to criminal activity that has occurred. Your customer service is NON EXISTENT.
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Mark Sutton
(@coachsutto) reported
@Telstra Very disappointed that there is a 4G outage in Ventnor 3922. I was told the service would return at 10am on the 13th. Absolutely no coverage and I need and I am unable to use Telstra phone or mobile internet. On hold without an answer from the 132200 ‘service’.
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William2001.wh@gmail
(@William2001Wh) reported
@Telstra just to let you know the tech came back to fix it on friday afternoon
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Meryl Antica
(@AnticaMeryl) reported
@Telstra ffs can you either respond to my message, fix my issue or give me an actual phone number so I can talk to someone???????