Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/16/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TonyHWindsor @gabriellechan what's your experience of phone coverage in rural areas for non-telstra companies? I do solo road trips solo so signal is nb for safety, but telstra suggested I try another co as I only get 1 bar signal at home (capital city) & they can't find fault.

  • katfeldmaier Kathryn Feldmaier (@katfeldmaier) reported

    @Lost1nSpace @Apple Yeah works on Wi-Fi. Husband and I both got new phones the same day, both on Telstra, he gets great service, I get none

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra Several times Matthew. Please look back through DMs via this account. Your colleagues keep sending links, though I have no access to those. Even sent copy of "resolution" from Sept last year.. rang September, still not sorted. Cut off instead.

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra Thank you. Yamba 2464. These poor service issues have been going on for months!

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TonyHWindsor @gabriellechan what's your suggestion for phone coverage in rural areas (not telstra)? I do solo road trips so signal is nb for safety, but telstra suggested I try another company as I only get 1 bar signal at home (capital city) & they can't find fault.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra Well despite contacting Michael Ackland @telstra to try and get this resolved, we'll see what the Telco Ombudsman has to say. Having emailed all of the screenshots to them, should demonstrate @telstra's concept of "customer service" is.

  • ExotikaExotika1 Exotika Exotika (@ExotikaExotika1) reported

    @Telstra @VictorDominello telstra owes me money and no one responds, no manager replies, hours of wait, hours of delay... clear monopoly of a service provider.. where should a small business go to seek help?

  • _midofo_ mick (@_midofo_) reported

    ****, telstra fixed the large fault and now we have to do some work on the last afternoon of the year

  • WilbaWilliam William Kerr (@WilbaWilliam) reported

    @Telstra Hi, shame you guys couldn't help. Still no calls in or out, still no call from telstra to my alternate number... While I'm glad you could pass a message to your 'level 2 team', no actual movement.

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra it’s 2021 and your mobile network is worse now than it was ten years ago! How can this be?!