Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/04/2025 19:25

December 04: Problems at Telstra

Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HuxleyMossMedia Huxley Moss (@HuxleyMossMedia) reported

    @AlanBixter Hi Alan. Big fan … Please tell more about your internet connection issue. Was it a Telstra forcing-you-to-the-nbn snafu or a possible attack on your publicly visible work holding agencies accountable?

  • pabloprouty Paul Prout (@pabloprouty) reported

    @JezCorden Somehow even unlocked firmware our carriers block updates. I remember keeping a vmo prepaid sim so when updates came out I’d put it in (because simply removing my Telstra sim wasn’t enough) update then put Telstra back in. Could be an Aussie thing but it was bad either way.

  • niteshepherd TheNightShepherd (@niteshepherd) reported

    @rad_shazz @Telstra Time to go to aussie broadband. I dumped telstra years ago due to a similar **** up. Never looked back

  • sassyausgirl ✨GahNotThisAgain 2.0 (@sassyausgirl) reported

    @fuq_le @RooTed251277 Slave driver!! I only have one client this afternoon but we are having phone problems and I can’t contact anyone to book appointments. Telstra is saying there are no outages in my area so I’m catching up on paperwork

  • unenergy Digby Bamford (@unenergy) reported

    @AlboMP Retrospective. Examine for context : Murdoch's BSkyB deal with Thatcher where given control of a publicly funded satellite TV network. Murdoch's Telstra deal with Howard where given monopoly access to a publicly funded national telecom company. Murdoch's Fox deal with Reagan.

  • GrantAvery6 Grant Avery (@GrantAvery6) reported

    @Telstra @feegle12 I have spoken to Telstra a number of times on this, no change. I am heading into local Telstra shop tomorrow to try and fix, but it shouldn’t happen. Non of these devices where ever owned by me

  • TronaldRump Sven Hillbillynetti (@TronaldRump) reported

    @Telstra You don’t get it, you’re already ridiculously overpriced. No problems, I’ll be sending this as a complaint to the ACCC

  • MoeSwag2 Boujee Mo (@MoeSwag2) reported

    @Telstra are you worried that @auspost delivered a package of your customer returns to me? IPhones, Apple watch, modems all meant for you sent to me. While my stuff shows as delivered when it's not.

  • deendilan Dilan Dissanayake (@deendilan) reported

    @Telstra #telstra #telstramobile has quietly changed message bank settings. You no longer receive voicemails if the caller simply hang up at the end of recording. They exclusively have to press # when finished recording. If we were kept informed of the chng would have been nice..

  • telemeister Brett White (@telemeister) reported

    @Telstra That’s gold! The service is capable of high speeds, I’ve got them in the past, up to 600Mbps, I think Telstra should align its service to the price I’m paying @The_Elcat how great is this?