Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/08/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG

  • matteightyate Matt Wicks (@matteightyate) reported from Sydney, State of New South Wales

    @Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!