Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 11/22/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kiakaiao Kaia (@kiakaiao) reported

    @Telstra Hi Brandon - my elderly parents have been having issues with Telstra for months, they have made repeated lengthy phone calls and the service has been appalling can you please DM me? Seniors who have been with @Telstra for years deserve better.

  • yma6rocks Sam (@yma6rocks) reported

    Omg @Telstra, its been 2 weeks and you guys still haven’t fixed a cut phone line in my street!! You guys keep pushing back the fix time date and that’s a joke!! I hope no one needs to call 000 because they can’t.

  • kevinjdewit Kevin de Wit (@kevinjdewit) reported

    @Telstra It seems the mobile service in my area 3810 went down on the 4th and won't be fixed until Tues 8th. Do you not see how dangerous this is when people only have mobile phones and no longer have house phones. God help me if I need an ambulance or my kids need me urgently.

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet You are as bad as Telstra, that’s the best description of your customer service

  • ottavl Leigh Ottaviano (@ottavl) reported

    @mattjpwns Tell me there was a time you worked with Telstra Wholesale without telling me there was a time... "FEE FOR SERVICE"

  • onebg Glenn Sargood (@onebg) reported

    Does anyone want to know the definition of frustration? When your @nbn_Australia doesn't work so you log 5 faults with @telstra and they tell you that only NBN can resolve your problem so when you contact them they tell you to take it up with your service provider.

  • booth_alison Alison Booth (@booth_alison) reported

    What a shocking service @Telstra. Our landline has been out of action for 2 days and still no response. How do I cancel this shocking service @Telstra?

  • goh_ricardo ricardo goh (@goh_ricardo) reported

    @lenirobredo You never regret if the network system provided by Telstra Australia. Proposal back few years ago, partnership between San Miguel & Telstra Australia. Regulatory issues collapsed the partnership. No drop out during communication. Clear & audible.

  • kevinjdewit Kevin de Wit (@kevinjdewit) reported

    @Telstra I am highlighting how dangerous this is. If I have an emergency or anyone in my family has an emergency and needs me there is no way to call me and no way for me to call anyone. The only option I have is to get in my car and drive somewhere else.

  • Glynnasty Glynnasty (@Glynnasty) reported

    @Telstra It was the 5th. Stop being a piece of ****.