Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/09/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ogettings Oliver Gettings (@ogettings) reported

    @Telstra I’m having a really bad experience trying to get my nbn order resolved with you via your online chat. This is the first time I have been disappointed in your service. I’m been without the included 4G modem back up since I placed the order last Friday.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • ABlissedSecret Steve - GTS GM Via Patreon #TeamGrim (@ABlissedSecret) reported

    Yet @Telstra has no problem reminding you when it's time to pay your bill but anything else they don't give a ****. Handed my phone in to get repaired they told me two weeks it's been 7 weeks still not repaired. What a surprise by these scammers at @Telstra

  • 52huggy keith (@52huggy) reported

    @Telstra Another company that hides behind a veil of technology.. No customer service

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    @Telstra And having the on-line “help” chat closed twice for “inactivity” in spite of me making the last input.

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus your app won’t allow me to report a fault at Paddington qld 4064 so slow. I’m going to Telstra and I’m not paying my Optus bill. Im sick of not having internet

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    Is there a worse customer service organisation than @Telstra? Wifi died. Not NBN fault according to Telstra. On-line to Telstra support from mid afternoon. At 7pm agent promises to reply in 30 minutes. 13.5 hours later still waiting. 2 people working from home must have wifi.😡😡

  • ARC_Chem_Ind ARC Training Centre - Chemical Industries (@ARC_Chem_Ind) reported

    @DrEmmaGallaher @Telstra Most councils have an electronics recycling service. I have to take mine to the depot but then I get to chuck it in a skip full of computer monitors.

  • marksenko Mark Senkevics (@marksenko) reported

    @Telstra how do I get my broadband fixed? 4 weeks down after a nearby lightning strike, 5 repetitive calls to a hopeless contact centre, 2 emails and no resolution. We are about to shift to @tpg. Any response?

  • Fairbairn1Mel Melissa Fairbairn (@Fairbairn1Mel) reported

    @telstracareers We have now had an internet outage for a week. We are in Sydney for goodness sake not in a third world country. It seems that you not only don’t provide a promised service but still charge to not get the service. No way will we use you for NBN. Do better Telstra.