Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/17/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • waitwhatirl Rhys Darragh (@waitwhatirl) reported

    @akthommo52 @vanbadham I’ve worked for IBM and Telstra for universities, for myself. Ive been a researcher and a consultant and worked in customer service every one of those experiences has shown me that nobody needs to be a billionaire, and that every business can share with employees and not begreedy

  • SchoonerLita Rodent (@SchoonerLita) reported

    @MichaelSpring17 He'll treat them like he treated our Telstra boss. With contempt.

  • DeliaFalconer Delia Falconer (@DeliaFalconer) reported

    @DKin @MikeCarlton01 @TheGoodGuysAU They act as Telstra agents, selling internet plans (&, if needed, connection to the broadband network). But in my experience Chatswood branch had zero ability to submit paperwork correctly to Telstra. Didn't care, didn't reply, got it wrong again, over about 6 months. Avoid them.

  • yusriafnann_ yusri (@yusriafnann_) reported

    **** off Telstra

  • DanClarkSports Dan Clark (@DanClarkSports) reported

    The electronic sock Indi wears at night, to monitor her heart rate and oxygen levels, tripped the alert alarm 6 times last night due to no reading. She's fine, but the cause was our internet continually dropping out. Fix up your mess so I can sleep, @Telstra (Glen Iris location).

  • NoGoodStoryEnds Pyjama Sam 🏳️‍🌈 (@NoGoodStoryEnds) reported

    @Telstra Telstra outage detector says there's no outage in my area (postcode 2040), but no NBN connection for an hour and 4G mobile internet very slow (on a Telstra wholesale provider). Any news?

  • abhaybhasin abhay bhasin (@abhaybhasin) reported

    @Telstra requested to cancel my connection twice, confirmed over call center… nothing happened, raised complaint, nothing happened… is there another process to follow to request cancellation of connection? Pls advise

  • BennyMac04 Ben McDonald (@BennyMac04) reported

    @Telstra @qldtrials What a load of BS .... my Mrs got cut off/hung up on 3 times before she got your so called service. No call back any time. Quit with the lies

  • Cherylkarma I ngrá leis ghrá ☮ ☯ (@Cherylkarma) reported

    So basically @Telstra 3 weeks ago someone from Telstra gave me a 1800 number & a pin to check on a complaint that I escalated, I ring it, its disconnected. Solution?

  • sinanokii Linden 🌳🧚 (@sinanokii) reported

    welp turns out that when @Telstra ****** up the relocation of my internet plan they cancelled all my discounts too so now they wanna charge me MORE for a service that provides less than what I originally had, and they want to charge me over $500 to cancel it. **** this