Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/17/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ckillaby Craig Killaby (@ckillaby) reported

    @NBN_Australia @Telstra after waiting for 2 weeks for a technician to arrive and set up the connection there has been a no show. Please advise on how/why this has happened, this is incredibly poor.

  • matt__nicholls Matt Nicholls (@matt__nicholls) reported

    @BrentFord26 Gee I'd kill for $5. I pay $15 as a Telstra customer but rates seem to vary from $25 to $35. Either way the system appears to be working. My concern is that if we see a big split by sports. I used to watch a lot of rugby union when it was on but I'm not getting Stan Sport for it

  • ElmerOlson Elmer Olson (@ElmerOlson) reported

    Don't you just love it when your entire day is hijacked by a problem with Telstra?

  • Shadesy8 Shadesy8 (@Shadesy8) reported

    @Telstra is there internet outage, south metro WA. Nothing working...

  • claytonjlee Clayton Lee (@claytonjlee) reported

    @ggatenby @Telstra Yep. I am working on a phone system this morning. Testing by calling my Telstra mobile. Call gets sent to VM, then 10 seconds later my mobile starts ringing. Something is borked at Telstra. Thought my PBX was broken for a while - not helpful...

  • VALIANTBABE340 Jen ***ITS A CLIMATE CYCLE ***☔🇦🇺🏍 (@VALIANTBABE340) reported

    @Telstra It's been 2hrs + another 2hrs and my service still hasn't been restored. Can I get an eta?

  • trck71 Mark Donnell (@trck71) reported

    @Telstra #nbnfail #nocustomerservice do you actually think you provide a service to customers?

  • maffygirl Dr Mary-Ann Fox (@maffygirl) reported

    @jecherry_SP @coopesdetat I only know because we got notified the Telstra amplifier or what ever it’s called wasn’t working. You never know my son is a Telstra Engineer. I didn’t t have a clue but my phone didn’t work and then it did.

  • AUSFestivus ⬅ INSERT NEW NARK (@AUSFestivus) reported

    @Telstra Also strange. That number is disconnected. It’s odd that the phone network allows disconnected numbers to make outbound calls and claim to be you. Surely calls from actual Telstra numbers should come up as being FROM Telstra no?

  • trck71 Mark Donnell (@trck71) reported

    @Telstra it seems that providing customer service is not what you are about - it is about doing nothing but aggravate customers, refused to help, lie, have no supervisors available, say one thing and do another and refer aggravated customers to closed departments #telstralies