Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/26/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DarleneMcLennan Darlene McLennan (@DarleneMcLennan) reported

    @Telstra come on, I have been on hold for 2 hours. You can’t blame Corona for poor service anymore! You have had months to employ and train staff to provide customer service.

  • SES_rationale The rationale (@SES_rationale) reported

    @Telstra My husband was able to do it from his work & organise the text exchange to troubleshoot the problem and determine that we required a new modem. It would have been quicker and easier to talk to a person. It is fixed now. Thank you.

  • monikasarder monika sarder (@monikasarder) reported

    Telstra just charged my mum who has schizophrenia $900 for an account she never activated, the bill was sent to the wrong address (their fault) and the authority they put on their account was incorrect (their typo). Gouge a pensioner on a disability, nice one #Telstra #ableism

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • TravisBaillie Travis Baillie (@TravisBaillie) reported

    @Telstra messages and I still can’t cancel it. I don’t want it at all.

  • kr0swell ً (@kr0swell) reported

    @Telstra You’re saying the first agent I talk to is the MyAccount support team? Cas — 2 days ago said I had to specifically ask for this specialised team. This is getting even more obscure and annoying now.

  • DarleneMcLennan Darlene McLennan (@DarleneMcLennan) reported

    @Telstra I have had to reset Facebook password. No email into big pond account. Checked junk and blocked. Help please.

  • TravisBaillie Travis Baillie (@TravisBaillie) reported

    @Telstra Thank you, if only everyone else @Telstra would reply as quickly as you do on Twitter I would have had my problem solved already.

  • monikasarder monika sarder (@monikasarder) reported

    Telstra just charged my mum who has schizophrenia $900 for an account she never activated, the bill was sent to the wrong address (their fault) and the authority they put on their account was the wrong name (my name stuffed up). Gouge a pensioner on a disability, nice on #Telsta

  • SelveyRosie 30103FNQ 🌪 (@SelveyRosie) reported

    @Telstra is there a technical issue providing high speed internet in Edmonton QLD? NBN say the issue is the provider?