Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/21/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra based on the last 14 years that I'm aware of, you have done absolutely squat in the areas I've mentioned given their piss poor reception. if working with govt is a necessity then we are screwed. they are more useless than telstra. I'm also aware that's a big call.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra As a leader, Andy needs to rent some places in the affected areas and see if he can still do his job or just have basic contact with people.this will at least let him know how he is failing these people who pay the same for **** service as other areas where the service is good

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra This last chat has been going 1.5 hours, excuses so far. 1. System Upgrade. 2 Emergency meeting

  • IGTennpo Kizro.FN (@IGTennpo) reported

    @Telstra is there still an outage in sippy downs and if so when will it be fixed

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra OMG have been trying to move my home internet service for the last 24 hours with Telstra, what used to be an easy process via a web form is now done via a chat service. Constant drop off, no answers, chats telling me they having IT issues. It is an absolute socking Exp.

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra It is not an outage problem I never have a mobile signal. I rely on wifi talk. If there is no power I have no landline either!

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra Yes the landline does not work without power! I also have no mobile signal without wifi!

  • CookCumberland Lukes Army Support Sydney@childprotectionadvocates (@CookCumberland) reported

    @Anonykatz1 Its probably the COW that emergency services has as it looks a bit out there also the telstra tower was down...

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @AndrewK458 Ha! Iinet is sending out a Telstra technician to fix it. They still run the infrastructure …

  • WilliamRyanPubs 🍺 William Ryan (@WilliamRyanPubs) reported

    @Telstra Just received my latest NBN bill - has gone up 5.6% from last month. No notification. Rang. Let’s just say that there are two superfluous words in the title of your ‘customer service operator’. I’ll be searching for a new provider, today.