Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 11/25/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • IntensePretzel Intense Pretzel (@IntensePretzel) reported

    @Telstra Sorry not enough room. I love the service out here in the South Burnet from you guys and the fact that it has been the same person I've be talking to about this has made it so much better

  • btcnasia btcn asia (@btcnasia) reported

    Oh @Telstra you paid for a bespoke software solution for your chatbot app didn't you. Your poor operators and customers. RT @sarahjansencom

  • FremenJack Fremen Jack (@FremenJack) reported

    @Telstra Ha! I downloaded this last week. A very close friend said I’d get in trouble if I didn’t!

  • 62Caren Caren (@62Caren) reported

    @BRB_1993 @Telstra Damn same thing happened to me I contacted support for almost two weeks and all I got wasautomated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours

  • ArthurDungasCuz Arthur Dungas Cuz (@ArthurDungasCuz) reported

    @Telstra your have just lost another two lines due to increase in biz internet by $10 /mth and that is on the crap speed. @TurnbullMalcolm you selfishly stuffed the #NBN

  • DhivJoseph Dhiv Joseph (@DhivJoseph) reported

    @Telstra Well looks like my estimation of the next month or 2 of no service with no resolution in sight are panning out. Second week of downtime and relying on 5mbs Sim, let's goooo - also another 3rd technician no show and the issue I've been advised has changed about 4 times now.

  • jbthinking John Ball (@jbthinking) reported

    @NBN_Australia @Telstra As you can see, this problem has now been ongoing for a month whose scope was to add 2 standard premium internet services to the place we moved to. Cutting off my active nbn service the day before a scheduled international demonstration is very concerning.

  • ll_Ford Lee 🇦🇺 Nundah, Brisbane (@ll_Ford) reported

    @andy_penn #Telstra lost a customer of many years last week. Increased my #nbn plan by $20pm and dropped the speed. I was with another provider within a few hours and getting the same speed for $30 less per month.

  • sarahjansencom Sarah Jansen (@sarahjansencom) reported

    @Telstra I activated a new prepaid SIM 4 days ago and you are yet to provide me with any service. Please recitify.

  • bruh_palharesdc micheal 😎🚤 (@bruh_palharesdc) reported

    @BRB_1993 @Telstra I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.