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Telstra

Telstra Outage Report in Sarina, Mackay, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GrekAussie
    White Lightning (@GrekAussie) reported

    @Telstra You cancel orders and reprocess orders wait for 48 hours

  • hariyellapu
    HARI YELLAPU (@hariyellapu) reported

    @Telstra Actiavting International roaming pack on Telstra prepaid is a nightmare. I am trying to activate from last two hours but had no luck. I never faced this issue on other carriers. Please help

  • smallforest_by
    Atsuko (@smallforest_by) reported

    Thanks @Telstra fix my problem. Really appreciate your help.

  • Watchingbrief21
    LJR (@Watchingbrief21) reported

    @Telstra Still have issues with data on my pre-paid and post-paid accounts. Will pursue this week.

  • terrykerrish
    Terrykerrish@gmail.com (@terrykerrish) reported

    @Telstra Like I said I've been a Telstra customer for a very long time and I just need this workout I have always paid my phone's off completely but now I have learnt my phone has been hacked for quite a few times as well when you can't read and write properly it's hard

  • fluxxrr
    flux (@fluxxrr) reported

    **** u telstra

  • NotoriousIRISH2
    Jackson 🇬🇷 (@NotoriousIRISH2) reported

    @Aussie_BB mate what’s with my internet dropping out constantly the last few days? Goes red turns off; then comes back on, fix ur **** expect this from Telstra not u guys.

  • ScepticalAussie
    Fully 💉 🥇 #Assange (@ScepticalAussie) reported

    @Telstra I don’t know. I don’t think it’s a smart one. This is terrible timing. And the updates are so frequent and ongoing.

  • CastleK73020324
    Castle King (@CastleK73020324) reported

    @Telstra @TelcoOmbudsman Telstra, I am a disabled person with proof I have adhered to a payment arrangement to access my email, yet no-one can help me restore it. NO-ONE. I could potentially be homeless due to this glaringly obvious error but NO-ONE will respond to my complaints.

  • benjmiles
    BenMiles (@benjmiles) reported

    @Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.