Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/20/2026 22:20

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vgupta6000 Vivek Gupta (@vgupta6000) reported

    @Telstra Cable NBN is down at The Gap 4061 since the storm at 6pm, the 4g backup is so slow that even gmail is not loading. What is the ETA on service restoration.

  • diwakar60335310 diwakar (@diwakar60335310) reported

    @Telstra such a pathetic way to deal with your broadband customers. Can’t even reach people. waiting time to talk to customer care is min 40 min everyday.

  • OliverGarside Oliver Garside (@OliverGarside) reported

    @Telstra Trying to get a reply from the text help in the app. Keeps crashing. It’s now 36 hours since I sent the first message. 3-4 different agents involved. Back to sq1 every time. Contradictory messaging. Very frustrating

  • pantelis_panayi Yokem Ellis (@pantelis_panayi) reported

    @paigecardona Stay away from Telstra! Worst service and way too expensive. I’ve just left them and hooked up with SpiTel. Internet is super quick, no drop outs and it’s $30 cheaper a month

  • diwakar60335310 diwakar (@diwakar60335310) reported

    @Telstra too many customers to deal with. There are so many companies like you who take customers for granted and have gone down . Learn from history don’t make it so difficult for customers to reach you.

  • 3llen_ch3rry 🌸 Ellen 🌸 (@3llen_ch3rry) reported

    @Telstra I am having the worst experience with your team and it is causing me immense distress. You have taken close to a month now to connect wifi at my new house and no one will tell me what is happening or why it is taking so long. As 3 uni students living together we require wifi

  • m1ke7asker mike. (@m1ke7asker) reported

    @7NewsBrisbane @G_Chumbley I have no power! Telstra still in and out of service... that was a freak storm!

  • IAmSimonDell Simon Dell (@IAmSimonDell) reported

    @Telstra God it was painful though....tried FOUR times to get me to not cut off a $29 service I haven't used for years.

  • pgcOneMoon Peter Combe (@pgcOneMoon) reported

    @paigecardona My complaint to Telstra ended up with the TIO. Still took 8 months to resolve. In the meantime gifs buffered. Don't go Telstra. I'm now with iiNet and great customer service, non existent at Telstra, and for the next 6 months I get a speed boost and I have 5G on WiFi.

  • sinanokii Linden (@sinanokii) reported

    Lol turns out this $1000 antenna they're trying to sell me isn't even the one that tech support recommended I use and is actually the one they told me wouldn't work what the actual **** Telstra