Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 03/01/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Plmg53 Hazel (@Plmg53) reported

    @Telstra Wasted hours on Friday - waiting for NBN tech that never showed. We have reason to believe @Telstra did not make appointment. Simultaneously lost ADSL connection. Spent more hours addressing this.

  • benjaminpace8 Benjamin Pace (@benjaminpace8) reported

    @Telstra WTF. FIX THE INTERNET PLEASE. It turns off every 20 minutes. No point in gaming if I can’t even get a single game without it crashing.

  • Pheonix_00789 Andrew Chewie James (@Pheonix_00789) reported

    @lanixbang Ahh yeah it's going its a job you have good and bad days, left Telstra in May toom the whole month of April off then halfway through then put my notice in and went to Sydney for training

  • LordChester33 LordChester (@LordChester33) reported

    @Telstra You were not helpful. In fact, you wasted my time. BTW, I do not share personal information over social media. If you had a call centre operating on a weekend you would be serious about customer service.

  • tass29565540 T.\ss Malliaros (@tass29565540) reported

    @Telstra My internet has been completely out for 2 whole days now. please help

  • GrahamKlerks 🌊🌱🌏 Graham Klerks 🇦🇺🇪🇺🇬🇧 (@GrahamKlerks) reported

    @TMFScottP @Telstra Scott, please consider trying Aussie Broadband. I won't even ask you to use my referral link. There's no 4G back up, which is a pain with NBN maintenance but using phone as a hotspot is less of a pain than dealing with Telstra imo. I'm not just a customer, I'm also a shareholder

  • benjaminpace8 Benjamin Pace (@benjaminpace8) reported

    @Telstra No there are no outages. Been like this for ages. Just bad internet.

  • vaughan_k Ken. (@vaughan_k) reported

    @Telstra @Steele_Blade There is a different between a #Telstra claiming they are happily help anyone and actually help anyone, as sending template responses is not helping my issues like #3G in Inner City #Brisbane so I am happy to port out from @BoostAus which uses Telstra networks.

  • vaughan_k Ken. (@vaughan_k) reported

    @Telstra @backbone You need to show some backbone and stop blaming customers for issues when issues is with you, show some backbone and admit you stuff up etc etc etc etc

  • yatuwhunt Yatu Widders Hunt (@yatuwhunt) reported

    @Telstra Don't worry. It's with the ombudsman now. I've tried to resolve this with you guys for weeks and honestly don't have any more time. Hopefully they can get you guys to help