Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/02/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ess_wendy WendyEssWhite (@ess_wendy) reported

    @Telstra I will NEVER engage with Telstra again. If I was to find myself in a Telstra-only reception area, I would relocate. Arghh

  • camybobany 😷Camybobany.😷 Labor brings hope back. (@camybobany) reported

    Thanks @Telstra for the email saying you haven’t heard from me for a while and that my prepaid service, which I no longer use, will be stopped unless I use it. Just so you know you stole my money from this service, and it was a lot. You are thieves. 😡

  • deeteefromDal Dee Thomas (@deeteefromDal) reported

    @Telstra Did you reward them for their expertise in the Telstra Principle? ie The ability to never solve any issue without referring it to another dept, and repeat, until a huge backlog is created! Communication giant ?Pffffff!

  • waltermatty04 Walter Matty (@waltermatty04) reported

    @Telstra I left telstra because they didn't care for the consumer. Horrible customer service. Shocking flexibility. Manipulative contracts. Unapproved removal of funds. Sympathies to anyone that is currently tied to the company.

  • pam_swain pam swain (@pam_swain) reported

    @AlboMP Did you catch Scomo in Rockhampton. Look forward to you explaining how The Inland Rail was started under your Infrastructure Dept. then LNP continued. Deal with poor Telstra and NBN in regions. And emphasise it’s finding people to go to region for lack of workers.

  • MorpheusBeing 💧🕯Morpheus🦘 (@MorpheusBeing) reported

    @Telstra I've got one of those emergency phones, but no mobile service when landline fault.

  • mattyofthebell Matty (@mattyofthebell) reported

    @Telstra Uts been years now. Landline still off and I don't see anything changing until Telstra change thier mantra. I feel bad that you have to deal with your managers rubbish business process.

  • paulstadin73 Paul Dengate (@paulstadin73) reported

    @Telstra @TelstraBcast how the hell can I be on a national highway 5kms outside of Yass NSW and gave no service 😡😡😡😡😡😡😡😡😡

  • wayne_leonard Wayne Leonard (@wayne_leonard) reported

    @Telstra Well then, you’ll be happy to know that the wi-fi was fine. The WAN connection was down due to a service outage, which is now resolved. The 4G back up was working. Badly. But technically working.

  • tjlyasalem TJ (@tjlyasalem) reported

    @Telstra Its estimated to be done by 6am which is fine. Its just yknow a courtesy text or email at the least would be a nice heads up saying "hey your service might be disrupted in these date/s" so i can work around it? (Fwiw i know thats not on the social media team so you're fine).