Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/14/2026 13:55

February 14: Problems at Telstra

Telstra is having issues since 05:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Aitch_El Overlizard (@Aitch_El) reported

    Glad I went for my run early today. The air is full of smoke and I’m coughing outdoors. We have a notice of “Traditional” burning (not referred to as TO tho 🤨). My understanding is that the cool slow burns should not produce this widespead smoke. Same day/area Telstra outage 🙄

  • belindam73 Belinda McLeod (@belindam73) reported

    @Telstra My issue hasn't been resolved and just tried to call and was on hold and when I got through I was disconnected- How can I follow up on my issue that should have been resolved by now a d is impacting business operations

  • F13JasonXXX Jason XXX 🔞 (@F13JasonXXX) reported

    @Pantstrovich I hope we never lose public services to the private sector, like Telstra, Qantas, our airports, SBS, power...

  • _JamesSteward_ Centurion, why do they T_w_itter so? (@_JamesSteward_) reported

    @chillikebab We only have mobile phone & mobile broadband. No hard wire. During the flood the @Telstra system failed, though miles from flooding. One week later the service was restored. As I understand it, batteries failed and solar not enough or non-existent. Unreliable systems.

  • Curve3D HowlingCurve3DPrints (@Curve3D) reported

    @Telstra Why can't Telstra activate a sim card? 3 days now and still don't have a working phone because of how incompetent you guys are. REFUND my money and I'll switch to a service that actually works (Optus). Get this issue fixed Telstra because it is beyond ridiculous now.

  • Ashleigh2104 Fresh off the plane (@Ashleigh2104) reported

    @Telstra I bought a Telstra SIM card on Sunday and it’s STILL not active. I can’t make any calls and I can’t even open the online chat on the app as it is so bad. How should I get assistance?

  • RayWhitehead Grumpy old sewer rat 🐀 (@RayWhitehead) reported

    @Telstra No. The issue, to be fair, appears to be a monument nbn stuff up. Their tech either has no idea of how to install a second line to a property or is incredibly lazy. It will require the nbn to move the blue/white pair back to the original wiring, so I get my foxtel back 1/2

  • redemptiongiver I am .@PRGuy. So is my wife 💉💉💉 (@redemptiongiver) reported

    @Telstra Thanks Brandon. I have HFC cable NBN so I am all good. Just thought the "I dug a hole" was funny and that now Telstra has decided NBN is crap so is rolling out their own cable

  • udderrunner Terrence Chester Stop Children Murderer Putin (@udderrunner) reported

    Telstra Should never have been #privatized in the first place...bc privatization has NOT delivered Competition or Service to Australia The NBN Again being propped up with infrastructure Spend from Taxpayers Pocket/Debt With Consumers Still Having to Pay For an Overpriced

  • terryiblehouse Terry (@terryiblehouse) reported

    @Telstra I unfortunately have Telstra Velocity fibre. What a pile of crap