Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 11/15/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LivAverageGamer LivAverageGamer (@LivAverageGamer) reported

    @Telstra How can they raise an issue they don't understand? They literally don't know what a ddos attack is and refuse to do anything other than their scripted procedure. Case in point, it's taken a week and over 5 hours on the phone/app to get it raised to level 2.

  • GWLomas Gene Lomas (@GWLomas) reported

    @Telstra NBN service still sketchy in Goulburn at 11:30pm.. You bastards better get this back online before Falcon Heavy launches in an hour..!

  • asifkatelyn Katelyn (@asifkatelyn) reported

    @TimothyJ_23 @Telstra If someone has this option I NEVER leave a message Because I just know the text is going to make zero sense

  • Adina__Levy Adina Levy (@Adina__Levy) reported

    @Telstra why did I just get confirmation of my nbn order when I cancelled, had it confirmed by about 5 agents over about 3 hours of phone calls, and have it written in a case resolution email that any orders are cancelled? I don’t live at that address anymore. Deeply incompetent

  • sassejane Lyndal (@sassejane) reported

    I had low expectations @Telstra but seriously. Technician no-show for appt between 8am - 1pm, 45 mins in chat at 2:30pm to be told they can't help and to call in, two phone calls with promised call back not followed through, to end up with appt being cancelled, wasting whole day.

  • melindaleep Melinda Lee Patch (@melindaleep) reported

    I disconnected internet as moved state and you are still billing me. I have rang multiple times and your still billing me. I thought I could trust you for a business account, but no. I can't speak to anyone to help. You just hung up on me again. I hate @Telstra with a passion

  • gtvone Simon ******* (@gtvone) reported

    Hey @Telstra I've been a customer of you guys since 'about' the 13th or April 2011... I can't think of one time I've had to make less than about ten calls/emails/messages to sort out my plan upgrade every time it's happened. (again, today..) I don't get it. 🫣👨‍🌾

  • Ninjayetti Ninjayetti (@Ninjayetti) reported

    Hey Telstra internet has been dropping in 3040 all day and outage checker isn’t working - is there a known issue?

  • chintanpatel107 Chintan Patel (@chintanpatel107) reported

    No stable networks from last 3 weeks in north west Tasmania,no internet service and no call. What’s going on? @Telstra

  • revolios revolio (@revolios) reported

    @Telstra All I know is someone must be doing something at the exchange level, because the Telstra modems in the area I can see under my phone's wifi network starts re-populating, gets to about 9, and then they all drop out.