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Telstra

Telstra Outage Report in Sarina, Mackay, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Sarina, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • pastizzi77
    Glen (@pastizzi77) reported

    @hughriminton It’s not really worth it with post paid contracts to cancel. If you switch to Telstra, you’ll end up paying more per month for less, but in the end Optus still has your data and possibly the hacker(s). Better off asking for a discount?

  • thesammykins
    sammykins (@thesammykins) reported

    Every single interaction with @Telstra customer service has been fantastic and nobody has tried to invalidate my identity like @Optus had been previously. I’m glad I’ve officially ported over after some chaos the past 3 weeks!

  • Morty138
    Jan M (@Morty138) reported

    @Live_Animation_ @mjrowland68 @BreakfastNews Nothing since the original email, husband old customer but yesterday his phone was saying Optus advise this number disconnected! He’s with Telstra now #OptusDataBreach

  • Petitioner007
    Ruth Leahy (@Petitioner007) reported

    @Telstra Don’t bother. Need a clean broom sweep at @Telstra to fix the systemic rot. Hideous service has been the name of the game for decades. I’m only at Telstra now for rural coverage - which isn’t good anyway - & mobile WiFi. Phillipina/os don’t use Telstra. Might improve if they did?

  • mareefeb
    mareefeb (@mareefeb) reported

    @wokecultisbroke @FreedmFightr1 @PoliBard I never switched away from Telstra although I dont like them as much now they are privatised

  • Prof_Balthazarr
    Lazy_Programmer (@Prof_Balthazarr) reported

    @Telstra, @VodafoneAU, and @Optus : To help Australians stay connected to their loved ones, please wave temporarily call and SMS messages to Iran! Pretty sure you already know the story of #MahsaAmini.

  • BeckRSaunders
    Rebecca (@BeckRSaunders) reported

    @fanaticeel @peter__kay yep... I have been a customer with them since 1993 and will be moving to Telstra later this week.

  • Vanished00One
    Robert (@Vanished00One) reported

    Scam call just now claiming to be Telstra asking if my internet was running slow. I could hear multiple voices speaking Hindi with lots of laughter in the background. Started asking for personal details, I hung up. Scammers never give up do they.

  • Archie25555
    Rexy🐰 (@Archie25555) reported

    @johnfor23089656 @marat_frida @hughriminton Have a look at ALDI. They use Telstra network. Mine works great & is cheap !!

  • camisanxious
    cam | CHECK PINNED 📌 (@camisanxious) reported

    I can't go on break because the website I use to divert my phone is down 😭😭😭 Telstra please I'm ******* hungry