Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/10/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    @Telstra I am unable to get my messages today again! It is a disgrace that @Telstra has not fixed it, but thinks it has been FIXED! Response to this issue has been amateurish. Don’t know the scope of the problem! Thinks it has been fixed! Issue continues after a month!!! HELP!!!

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • MarkTweetsAU Mark (@MarkTweetsAU) reported

    @BoostAus Just so you know Boost Mobile (and presumably Telstra) 4G data at Orion Springfield (shopping centre at QLD 4300) seems to be non existent - have noticed on 2 occasions the past few weeks. Partners Vodafone service had no issues with 4G data. Please pass on to Telstra.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @ejfuente @Telstra Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • lizdoherty69 💜⚓️Liz Doherty⚓️💜 (@lizdoherty69) reported

    @freocookster @Telstra @australiapost Aust post EVERYTIME! I’ve been with Telstra since 1987 and any issue I’ve had with them has been resolved quickly and usually with a credit on my bill. Aust post do my head in!

  • bigmanbew Big Man (@bigmanbew) reported

    @Telstra It seems your network is unable to cope with events at the Flemington racecourse. At least 2 Telstra customers unable to send messages (and we were only nearby)

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • AlexAtkins17 Alex Atkins | NED | APEC Engineer (@AlexAtkins17) reported

    @SteveBigpond @Telstra @AlexTho91319114 I’ve been dealing with the Telstra Bigpond Team (Dec was a bad month!) & I have learnt that: • their problems are BAD & they are pushing customers off the bigpond server towards Gmail 🤯 • Bigpond is going to be decommissioned - find another email server host.

  • redrodger45 Redrodger45 (@redrodger45) reported

    @ejfuente @Telstra Wow another great service result from Telstra