Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 02/23/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • martin119 Martin Thraves (@martin119) reported

    The single most ironic thing about #telstra business is to try and phone our National Carrier! #telstra After being frustrated by the machine I went to an office to seek help from humans .. AND THEY COULDN’T HELP! Where to now?

  • dg79 DG (@dg79) reported

    @Telstra Thanks for the reply. I did some Google searches and from Telstra crowd help pages it appears XR is not compatible with One Number, which is strange. I can only assume that list on your website is correct.

  • anthony45052793 anthony, minion field cat of the evil one, edwards (@anthony45052793) reported

    @TelstraPurple is that color to represent the bruises on ones head <from bashing it against a brick wall in frustration> that result from trying to deal with telstra customer service? or the purple of rage when telstra mobile service goes down in the floods, fires, windstorms and heatwaves?

  • dg79 DG (@dg79) reported

    @Telstra I’m a post paid customer

  • mediahunter Craig Wilson (@mediahunter) reported

    @Telstra Thx for checking. Yes, I went to another store (franchise owned) and it was excellent. The company owned store in Charlestown is disgraceful. Have subsequently received plenty of comments from others about how bad it is.

  • 111112oo 111112oo (@111112oo) reported

    it wasn't the sim card. the telstra network is undergoing maintenance in this area and their systems don't mention this lmaooo

  • KimMaurits Kim Maurits (@KimMaurits) reported

    @Telstra Hi Greg thank u. Its 5351 In South Australia. Comedy of errors with telstra advising my partner a tech was coming yesterday instead of me & he’s travelling in a no service area. L/line operational now wifi slow but present & replacement modem ordered. 🤞🤞

  • Techman_83 Leon Wright (@Techman_83) reported

    "We have detected a problem with your Telstra <more words>. Please press 1 to connect to a Telstra". I mean I know of many problems with @Telstra - Most of them relating to the method they were privatised. But I'm not sure you can fix that Robotic Voiced IVR.

  • kalegarling Kale Garling (@kalegarling) reported

    @CarlyMelissax Honestly I visit the guys at My Phone My Life at Erina and they fix all sorts of phone issues quickly at a cheap cost. They’ve fixed a few charging ports on my phones and they’ve been good again. If Telstra won’t help, it’s worth just getting them to fix it

  • NSWGR8022 Susan Price (@NSWGR8022) reported

    @freight_gate @Telstra @NRL Telstra is a cheap brand these days not the premium brand they once were. Shady selling practices, many jobs going off shore, shocking sponsorship choices and poor management have seen it fall from grace. #auspol