Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 01/12/2026 06:00

January 12: Problems at Telstra

Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • amasses Matthew Lewis (@amasses) reported from Sydney, State of New South Wales

    @Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

  • Shaunpro1 Shaun (@Shaunpro1) reported

    @Telstra Yeah been terrible ever since waking up and wasnt able to find any outage online, cheers for the quick response.

  • Shaunpro1 Shaun (@Shaunpro1) reported

    @Telstra Yeah been terrible ever since waking up and wasnt able to find any outsge online, cheers for the quick response.

  • JFeruke Jhon feruke (@JFeruke) reported

    so I am ****** with the LibNats Telstra for slow up-down pay im'e going to tell how the LibNats boggied the election's

  • Bluewaterwaves Blue Water Waves (@Bluewaterwaves) reported

    @Telstra my ADSL connection is down, but DSL link is green. 4G back up is not working too. Checked outage map - nothing. Phone line working. Postcode:2099. I don't won't to talk to the bot on the app.

  • JuIia_0 Succulent Chinese Meal (@JuIia_0) reported

    @deeplongstop @Telstra Fark. I had to with Optus and within a day they had the issue resolved. Telstra are atrocious

  • thehawkflyshigh Ladyhawk (@thehawkflyshigh) reported

    @Telstra Extremely disappointing. Issue will be redirected back to TIO.

  • amasses Matthew Lewis (@amasses) reported

    @Telstra your internet while travelling on the T4 south coast line (NSW) between Kiama and Thirroul has been terrible this morning. Did y'all downgrade your infrastructure or is something broken?

  • BronGondwana Bron Gondwana (@BronGondwana) reported

    Credit card was stolen recently, once again the two hardest places to update: @Telstra and Myki . Telstra - can only update one service at a time and wait days for it to process. Myki, just like last time, failed transaction on old card, requires manual repair.

  • MortyAUS Morty 🐰 (@MortyAUS) reported

    @Telstra Cute but that doesn't help. You've made it easier for abusive partners to control their victims