Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/18/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BARGH3ST bone music (@BARGH3ST) reported

    @Telstra - not my name but nice try - have never bothered to file a proper complaint because half the time, your website won't load. surprised you haven't heard enough complaints from this township, so suppose i should make one

  • Alex_th3_lion Alex (@Alex_th3_lion) reported

    @Telstra Yes, I believe the problem is the ntd. They keep trying to send nbn technicians out but they always cancel. This has been going on for weeks now

  • norgan_ NOrgan (@norgan_) reported

    @Telstra Still trying to get a very basic thing fixed. It's quick, automatic and easy for @Telstra to suspend a service, yet it seems impossible for them to simply notify before doing so, and even easier for them to not reinstate even after the bill is paid.

  • lisey_t Elise (@lisey_t) reported

    @Telstra I can’t login to my app, it keeps saying something went wrong and to refresh.

  • norgan_ NOrgan (@norgan_) reported

    @Telstra Still nowhere. 2 ******* hours with no phone services, multiple calls end with nothing and ended. No chat support, can't log into the app or my account. Nothing. It's been this way for 40 ******* years.

  • BARGH3ST bone music (@BARGH3ST) reported

    can't get facebook to load (or any other website for that matter) on the wifi so guess im now too pissed off to call my mum anyway. @Telstra when are you going to fix the black hole you've made in Scone or is it just going to be garbage service forever

  • norgan_ NOrgan (@norgan_) reported

    @Telstra I highly doubt you actually care. The horrible harm caused by your organisation over many years has been ignored and your incompetent staff have no ******* idea. Your systems don't work, you can't do the most basic things, and you seem to think it's ok.

  • Linkt Linkt (@Linkt) reported

    @BartMcCarthy3 Hi Bart, besides notifying our customers about these SMS', we've also had over 100 of these sites shut down. In addition to this we're working with telecommunications providers, including Optus, Telstra and Vodafone, to identify and block phone numbers sending these texts. CS

  • Marsmk76 Wilson (@Marsmk76) reported

    @StephenFenech @Optus Just crazy that they would not go over and above to keep such a loyal customer. I went through it with them years ago, then again with Telstra. With TPG now. Heard many good things about Aussie Broadband 👍

  • Chickenman8080 John Singleton (@Chickenman8080) reported

    @TMFScottP @thatmdee Good odds of Optus being worse. Their competitors have gone through huge structural overhauls and reviews over the past few years. Telstra with T22 and Voda, TPG with the merger. Optus is stale in structure and security. Will take over 12 months to fix that