Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 11/25/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    Need an outage for the outage page @Telstra

  • manaz_d Robert Hudson (@manaz_d) reported

    @nazzer @max_au @Telstra Initially, I thought so. But the same company, emailing and SMSing me at literally the same time, with a survey extremely topical for a recent account event, and searches for them seemingly indicate it may be legit. Stupid, but legit.

  • Geordiepride51 Keith (@Geordiepride51) reported

    @7NewsPerth Whoever sold Telstra should have written in a "Community Obligation" as they did with supply of service!

  • JMMerryt MerryJay (@JMMerryt) reported

    @Telstra Nope. I spoke to someone from NBN and he said the letter we got sent just now was void, as the issue needed to be dealt with in 2020. I wasted two hours on this.

  • Boomerang1959 Boomerang 1 (@Boomerang1959) reported

    @Telstra Do you have a phone contact service for elderly clients in Australia? My elderly friend is having trouble with her account, and can't understand the Indian operator (who hung up on her, BTW)

  • alex4pt ☠️📺💿💾🕹️☠️ (@alex4pt) reported

    @Telstra i wore the book muncher costume in front of bikies in st kilda for you give me the damn coaster

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • brettbestaus Brett Best (@brettbestaus) reported

    @Telstra I've already spent approximately 4hrs talking in the Telstra app and had my connection monitored for approx 48hrs. For some reason the agent is refusing to raise a fault with NBN but admits a problem does exist. Lots of false promises thrown in as usual.

  • brettbestaus Brett Best (@brettbestaus) reported

    @Telstra has to have the worst support in the world, so much for "Gold Member Support", absolutely useless. Trying to justify that receiving half the NBN speed I pay for is okay because I can still watch youtube 🙃

  • Squozen_EU Squozen 🇪🇺 (@Squozen_EU) reported

    @Telstra No company can help. The phone system is *broken*. It’s like email. It was designed in a time before security was considered. The fact that it is possible for me to get a text *from my own number* should be embarrassing to telcos.