Telstra

Telstra Outage Report in Sarina, Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sarina, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sarina, Mackay, State of Queensland 12/03/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettWemyss Brett Wemyss (@BrettWemyss) reported

    @Telstra What good is an assistance package when your service isn’t working, Telstra customer near Lismore on the second day of no service, please send starlink, sent from Optus. Woolworths shut because their POS relies on your service also, many shops without data so no eftpos either

  • john_odonoghue1 John ODonoghue (@john_odonoghue1) reported

    @NBN_Australia There’s nothing to fix and no outages because there is no cable NBN in Talgarno .Mobile NBN is too unreliable. Towers too far away in mountainous country . 3G signal with 2 bars at best. That’s why I cancelled all my Telstra accounts and went with Starlink

  • Minus777 Peter (@Minus777) reported

    @telstra Four weeks today and the NBN plan upgrade isn't done. Yesterday Telstra said the network team is on it. Maybe tomorrow it'll be complete. #Telstra

  • GeorgeIlickovi8 George Ilickovic (@GeorgeIlickovi8) reported

    @Telstra George Ilickovic Telstra Mobile Support Satellite Services 0436389587

  • Minus777 Peter (@Minus777) reported

    @Telstra By ASAP, I assume you mean As Slow As Possible?

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra What good is a BS 'package' if you have no internet service. 🙄 My service is always rubbish but you charge me full price.

  • Robert6420 Robert Tunn (@Robert6420) reported

    @Telstra I did not reach out to you. You contacted me to try to stop my crititism of Telstra's customer service. Your suggestion of providing help to me in the future is a joke. My feedback is simple. Implement a customer service model that allows dialogue by voice with a competent rep.

  • bittern36921585 L George (@bittern36921585) reported

    @abcnews If people are stupid enough to entirely rely on Apps to do their business, I'm afraid I don't have any sympathy. Businesses in remote areas know the risk of Telstra drop outs and should have a backup.

  • TT20850597 TT (@TT20850597) reported

    @BreakfastNews we have had no phone access since Monday. I’m using my emergency Telstra wifi hub; nbn out for who knows???? Shelves at Coles bare. Woolworths was closed till yesterday.

  • mjohndyke mikethep (@mjohndyke) reported

    @Telstra Hey @Telstra, you left Murwillumbah off your list of NSW locations. Plenty of people here need help.