Telstra Outage Report in Sarina, Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Sarina, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sarina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Leighton
(@drpeterleighton) reported
Hi @Telstra . We had our nbn installed on Tuesday. While the technician on your app tell us that it is working, it is not. I was passed to some who does not respond. You called my wife today to check on the install. When she said we have problems, he hung up. Please someone fixit
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Stuart Ryan - Captain Happy
(@StuartCRyan) reported
@MissCaseyCes @Telstra @auspost Not as of yet. Currently $300 overbilled and it is adding $200 a month between that and a second problem on the account
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Yui
(@Yuinrila) reported
@Telstra Your customer service sucks! Phone number doesn’t work, says technical difficulty. Agents don’t respond on virtual chat just drop off line after 30 mins wait. Terrible customer experience
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Stephanie Crowne
(@lilysmybabypup1) reported
@deniseshrivell We have cable tv & internet with Telstra in suburban Sydney. They posted a new modem & NBN adapter, self-install, without us asking. Old modem was having speed issues anyway. Installed easily, on medium plan, works perfectly. Must be because it’s cable, I think.
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fiveless
(@fiveless) reported
@Telstra I’m trying to add sport to my Foxtel package I was told it was done on Wednesday and I’m still locked out, the phone won’t answer and online support won’t answer and I’m fkn furious!
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Chris Filer Jr
(@CRFv2) reported
@Telstra After being told the speeds provided are within your expectations and there is nothing I can do about it, I return to speeds that are so slow I cannot even run a speed test...
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CiceroConsultancy
(@CiceroConsulta1) reported
.@Telstra mobile broadband sucks *****
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d3n0tz
(@d3n0tz) reported
Looks like @Telstra still don't know why I cant get Velocity and blame NBN for not having infrastructure here. Eventhough my area is telstra "smart" community where telstra doesn't allow NBN to install anything. To top it of, velocity only contact is currently down #tesltraFAIL
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fiveless
(@fiveless) reported
@Telstra Well that was supposed to be done on Wednesday so I don’t have a lot of faith, been waiting for the online team for bloody hours, they checked in once to see if I needed help with anything? Did they think I was contacting them for a fkn yarn about my dog? Worst customer service!
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Timothy phy
(@LogicalSky) reported
@Telstra Yes, only for them to tell me they have no idea what’s going on or how to fix it. But on the up side I found out you have been illegally overcharging my credit card for months so I can’t wait to forward that onto the fair fraud commission.