Telstra Outage Report in South Grafton, Clarence Valley, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in South Grafton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in South Grafton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Plant (@JenLPlant) reported@TheNakedFarmers @MichaelAckland3 They will prioritize sending a technician out if you have a person living there with health issues. Also, ring the ombudsman for telecommunications, lodge a complaint. Telstra has to respond to them within a certain time frame.
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🍩pcnklm🍩 (@pcnklm) reported@LadyCBean1966 @nobby15 I'm getting a recording from Telstra Technical , I'm not with Telstra. I hang up straight away.
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Ben Robson (@brobson_politic) reported@Telstra The HFC speed has returned to normal. But, the 4G backup, when required due to a HFC outage, is so poor as to be borderline useless. For reference, a 4G mobile phone held alongside the Smart Modem Gen 2 modem in 4G backup mode achieved 30Mbps vs 0.3Mbps (respectively).
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AngelAAM (@AngelArrowMaker) reported@Telstra 3 friends, a couch co-op, a console/computer that doesn't need to do updates, food that's bad for you and alcohol...
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Triveselo (@triveselo) reported@TheNakedFarmers @PCKJ3627 @MichaelAckland3 4. (cont) within 24 hours. 5. Take your business to Aussie Broadband or Mate or any outfit with Australian call centres only. The offshore consultants at Telstra work from scripts only and if the issue is outside those narrow parameters, you're screwed.
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Keith Bassett (@keithgbassett) reportedOK @Telstra this is getting really annoying. I am being charged $10 a month more than I should be. Every month I call and someone is going fix it. Last month they said they'd applied a credit but this month I get the same inflated invoice which should be zero if in credit. Grrrhh
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Bruce smith (@Brucesm18536877) reported@andy_penn You asked for it. Karma init. 5g is more important than customer service i guess. Telstra only cares about govt, corporate and enterprise customers. We are treated as dogsh#te and low class. Andy u call 132200 and try speak to someone. THERE IS NO CUSTOMER SERVICE!!
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Triveselo (@triveselo) reported@TheNakedFarmers @PCKJ3627 @MichaelAckland3 1.Lodge a complaint with Telstra. It doesn't matter who you speak to they are obligated to take the complaint. 2. Demand a CRN (Complaint Reference Number) 3. Contact the Telecommunications Ombudsman and lodge a complaint about Telstra. 4. In the case of medical cond they must
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HibiscusHoney #SewerRat (@HibiscusHoney17) reported@bouta_nt Several years ago an elderly man in town an old bushie, rang Telstra because his internet dongle wasn't working. 15 months later looked at his account & discovered they'd sold him an additional service that he didn't know about, & of course had never used. I got him $1500 refund.
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Kris Grace-Hely (@krisgracehely) reported@TheNakedFarmers @MichaelAckland3 Good luck with your issues with Telstra . We run a small business in regional area & ended up ina battle with Telstra over our landline (too tight to fix up old joined cooper wire up our Rd) & overcharging us for internet with bills of $1000 per month. Nearly broke our business