Telstra outages and service status in South Grafton, New South Wales

Problems in the last 24 hours in South Grafton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in South Grafton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Unique Images Australia (@UniqueImagesAus) reported 3 minutes ago

  @BassonBrain @Jessdistrict11 @SpaceX I live 10km from the ocean, between two major cities. No phone signal in many many locations on our major highways. Cannot send a text while talking on the phone. I have two Telstra numbers, highest cost plan. Without Starlink mini mounted in everyone of our commercial cars, no comms. Australia has no world class highway connecting cities. Has no coastal phone network or fast internet. It’s 2026 and I though I would be in a flying car, reality is I cannot make a call and text simultaneously.

• 
  tom flynn (@tomdflynn) reported 8 minutes ago

  I missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move

• 
  Ron Henry (@RonHenryCC) reported 9 minutes ago

  It is OK @kayo It casts well from the phone. I suspect using 5G. So it is possibly a @Telstra server problem.

• 
  davie ewan macdonald (@escalatorover) reported 12 minutes ago

  .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

• 
  melon_rind (@melone_rind) reported 15 minutes ago

  I just wanna put it out there, @eBay has quite possibly the worst customer "support" I have ever experienced from a company. I will never deal with them after this. Ever. Quite possibly worse than @Telstra which is a new low.

• 
  Gerald Dabbles (@dabblebutz) reported 15 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 16 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  Salt N pepper 🌶️ (@Partytime63) reported 17 minutes ago

  @MarkAClarkson @Telstra I left Telstra years ago and not going back unless they are the only one left in the market. Telstra is the most expensive service provider in the world. They are also not honest about the blackspot in many parts of remote areas.

• 
  Con! (@c0n_AU) reported 17 minutes ago

  @JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!

• 
  Gary Grant (@ScozzieGary) reported 17 minutes ago

  Bye bye @Telstra Using a horrible climate to money grab even more. Phone, internet the whole lot is going.