Telstra outages and service status in South Grafton, New South Wales

Problems in the last 24 hours in South Grafton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in South Grafton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macro Elephant (@ElephantMacro) reported 12 minutes ago

  Wondering whether the Telstra CEO Vicky Brady will break down and cry when she fronts up to the media about the system outage, just like the Optus CEO Kelly Bayer Rosmarin did, following the system outage in 2022?

• 
  @mattmua72 bluesky/threads.net (@mattmua72) reported 12 minutes ago

  old copper network needed upgrading sure though I don’t ever remember not being able to make a triple zero call hard to fathom Telstra did/does not have built in redundancies for network failures #telstraoutage

• 
  Valdaree (@Valdaree2) reported 14 minutes ago

  I'm not specialist, but after yesterday's Telstra outage, I am wondering why we are paying millions to America for subs. To completely crash any country you only need to smash their communication systems. #telstraoutage.

• 
  Lorraine Osborn (@wattleiwear) reported 18 minutes ago

  @fuwap15 @AnikaWells @auspost Anika's got a bit on her plate ATM. Not managing the Telstra outage is all she's capable of. Too bad about LPO's.

• 
  Holyhekatuiteka (@2ETEKA) reported 22 minutes ago

  “Internal Telstra sources told The Sydney Morning Herald the outage was caused by a software bug triggered by a botched firmware upgrade, but Communication Workers Union national secretary Shane Murphy said the “utterly shameful” outage was a direct result of recent job cuts. More than 400 jobs were moved to Indian technology Infosys in February, and Ms Brady told Australian staff by email they could reapply with the India-based company or take a redundancy” Welcome to our future. More jobs will be offshored to India, our own Govt has dedicated webpages assisting NZ business to offshore to india “to take advantage of cheap labour” as an additional kick in the guts, National, Act and Labour are dead keen to swamp us with more Indian immigrants. BTW our Youth unemployment rate is now 17.1% Thanks again Te Gimp.

• 
  kiwibans (@kiwibans) reported 23 minutes ago

  telstra having a massive service outage right during the middle of the work week... absolute chaos for everyone trying to work remote.

• 
  david kersten (@davidkersten) reported 24 minutes ago

  . A telco crashing, as Telstra did yesterday, indicates how backward Australia is. That so much depends on it makes it all the more catastrophic. For essential & emergency services, the government needs to provide not 1 but 2 options (a backup) to avert such a crisis. .

• 
  Daniel (@VoteLewko) reported 29 minutes ago

  @HollyPerkins99 Actually..... That didn't happen and is not applicable here. It was caused by a network-level core issue. Many handsets and devices remained "registered" to the Telstra network and therefore didn't automatically detect any outage which would case them to switch/roam to a different network for a 000 call. If the home network's core doesn't properly respond (e.g. authentication fails) handsets may keep trying that home network instead of falling back to a different network the way they might if a radio tower were offline or out of range i.e. the scenario you raise. The calls simply failed completely as the customers phones hadn't deregistered from Telstra's network (and likely wouldn't have known to do so e.g. reboot phone, toggle airline mode). Reportedly hundreds of customers got a welfare check call. Some of them did get through, presumably via alternative networks but many did not. It was a ***********.

• 
  Lynne McCullough (@theMack1ynn3) reported 31 minutes ago

  @FetchStep @Telstra What A Good Girl 👏 If's She's Not Off Somewhere Burning Up The Taxpayer Dollars, She's Hunkered Down With Her Nitwit Mates Doing Juvenile TikTok Rubbish For The Unintelligent. It's One or The Other.

• 
  SteppieLaroo (@StaceyW46993427) reported 33 minutes ago

  @noplaceforsheep @SenSHenderson Absolute disgrace, Henderson already knew Telstra had a major outage, yet she dialed 000 not once, not twice, but how many times...she should be charged. She's a time-wasting entitled ****.