Telstra Outage Report in Stawell, Northern Grampians, Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Stawell, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Stawell, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said theyโll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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๐งUrban Wronski (@UrbanWronski) reported from Ararat, Victoria... Most government departments fail to comply with the most basic cybersecurity protocols. This is about Dutton and his PR team boosting his stakes. Is another Libspill in the offing? Fabulous, as it is, to have a Telstra boss in charge of anything to do with security.
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Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like itโs my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
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Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South WalesI know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Gavin Ryan ๐ฆ๐บ (@grouponegav) reported from Sydney, New South Wales@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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Gavin Ryan ๐ฆ๐บ (@grouponegav) reported from Sydney, New South Wales@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Fred (@fiiingers) reported from Sydney, New South Wales@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Gavin Ryan ๐ฆ๐บ (@grouponegav) reported from Sydney, New South Wales@Telstra 1 hour and 20 minutes on hold. Itโs becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Jonty Hare (@jonty_hare) reported from Brisbane, Queensland@Telstra recently visual voicemail on my iPhone has stopped working, I havenโt changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??