Telstra outages and service status in Tallarook, Victoria

Problems in the last 24 hours in Tallarook, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tallarook, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amy (@amy79378375) reported 7 minutes ago

  @MikeCarlton01 @Telstra Not just the country Mike, the worst in the Southern Hemisphere!

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  Angela Cole (@AngelaC84374135) reported 11 minutes ago

  @KatyKray73 When a suburb 30kms out of Melbourne is on a V Line train and stopped due to Telstra outage and the only way to get to work is sit on a 2 hour run through road filled with potholes JA can GGF.

• 
  Lucas | 🇦🇺 (@TheBlackWallaby) reported 13 minutes ago

  @JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.

• 
  janine gebert (@janinegebert) reported 20 minutes ago

  I seriously hope some people impacted by the Telstra issue lodge a legal complaint against Sarah Henderson. Her behaviour requires consequences. Way beyond appalling! Potential for public harm considerable! Not fit for public office!

• 
  Oz Trooper (@TrooperOz) reported 21 minutes ago

  @jbulldogs4 Not really as its still ongoing. They told people to use a optus or vodafone device thats not Telstra. Thats some reliable service isnt it. Shouldn’t be happening but probably a overseas disgruntled workers!.

• 
  Benjamin (@Ben_jamin1611) reported 23 minutes ago

  @VoteLewko @kennettstan Extraordinary that the Gov’t contract with Telstra apparently doesn’t allow a second network to be used as a backup.

• 
  Bronwyn Walker (@bronwyn_walker) reported 24 minutes ago

  We are having similar issues, still. Calls aren’t going through and text messages are delayed. @Telstra

• 
  Listener Dan (@DanSmith18) reported 28 minutes ago

  @_benny4 It’s ******* laughable. Dear Leader putting out press releases demanding Telstra pay compensation. How about get stuffed Jacinta. You’ve neglected the infrastructure for years but sure, let’s blame someone else. ******* this government needs to go.

• 
  Paul Bongiorno (@PaulBongiorno) reported 31 minutes ago

  The Telstra outage is not over...this is a lie. My Telstra mobile and my wife's cannot make or receive voice calls. This is pathetic more than 24 hours after the giant telco fessed up to its gross failure to maintain service.

• 
  BiggyRat (@BiggyRat) reported 33 minutes ago

  @JacintaAllanMP The sheer audacity to demand better from Telstra when you let Victorians down on a daily basis! Will you compensate motorists with destroyed tyres & broken rims? People in glass houses… 🤬