Telstra Outage in Tamworth, State of New South Wales

Anyone got any idea when Telstra will eventually rectify their Bigpond email connection? My bigpond email has been down for 3 weeks today. Very hard to make any sort of contact with Telstra regarding this outage.

mums @Telstra has the best social media presence of any internet company. They might be expensive as ****, but im starting to think it's worth it

@Telstra Dont worry I fixed the problem.

@crayolawtf @Telstra my internet is quite slow recently, any suggestions on how to fix it?

@crayolawtf Hey, @Telstra I have a problem can you help me?

@crayolawtf @Telstra I have a problem.

@crayolawtf @Telstra Yo! I need some help

@Telstra Spend some money on your infrastructure in Port Hedland. We can all make phone calls, but no one can use their data because the network is so clogged up with traffic! Disgraceful. Dial up speeds.

@peely76 @Telstra The whole telco industry funds Telstra’s payphones under a govt levy and their continued provision is mandated by the govt’s Universal Service Obligation. So no, Telstra could not have ripped them up nor did they “choose” society and the customer

What Telstra's free to use payphones shows is that public phones are an essential service. They always have been, from the moment they were introduced, to now, and into the future. We must never again pay for this essential service.

@gleep23 @Telstra I think not quite, but yeah, it's like public transport, the cost of ticketing mainly covers the cost of having a ticketing system. This is why these should be state assets, not listed companies with profit motives. Essential/monopoly service + profit motive = inefficient.