Telstra Outage Report in Tarong, South Burnett, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Tarong, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tarong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧 butcherbird
(@butcherbird) reported
@ORIONBLUE5 @chrismurphys @Telstra I had a similar experience. Three months to fix a problem when I told them what the problem was, eventually a tech tech turned up, I explained. He went to the pillar, hey presto! Problem fixed.
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Jono La Nauze
(@JonathanLaNauze) reported
@Picketer @Telstra Had a similar problem a few years back. Went for the nuclear option. Every day they didn’t respond I lodged a new complaint with the ombudsman and then posted about it on their Facebook page. Eventually they paid me $2,000 compo and fixed the problem. Slow learners
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catherine o'brien
(@obrien_cathie) reported
@3wombats @chrismurphys @Telstra Someone needs to rotary *** their business model. It should be criminalised. Waste of time, abuse of trust, not fit for purpose. No one knows anything. It's all with another team. There is no communication between teams. Is there a communication ombudsman? Never heard if it.
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Cade
(@rantaroo10) reported
@Telstra No contact numbers from overseas provided onsite. Only numbers I can find don’t work. Any form of contact an absolute maze. Sent a message through the 24/7 app without a reply. Very poor service. A telecommunications company should not make communicating this hard.
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Meg Phillips
(@Meg_Phillips) reported
@Telstra Trying to report a black spot for reception and told to reboot the phone. Especially helpful (not) when you are relying on Vic Emergency updates.
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jimmi
(@jimmicbreeze) reported
@BJafari @simonahac telstra use to be best. Was optus but poor. Then Telstra went to crap but stayed becos no choice. Then found out Telstra sold swathe of towers to Optus so went back to Optus. Live on the road, very good coverage. Now hear telstra buying Optus.
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No One Cares
(@Ian42794001) reported
@Telstra @Wil_Anderson Telstra sucked before this Covid started, don't believe what they tell you, let my ABN lapse and it took 2 hours to convert me over to a normal Customer, got told I could swap over when activated my ABN, later that night it took 5 mins to reinstate my ABN, Telstra lied again! FU!
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Ruthless
(@dj_deathjr) reported
@Telstra customer service has wasted 8 hours of my time with incorrect information and advice. I'm really upset and want to get my issue resolved.
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Matt
(@mattoftheridge) reported
@Telstra STILL not working correctly.