Telstra Outage Report in Tarpeena, Grant, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Tarpeena, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tarpeena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Telstra
Telstra is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (39%)
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Wi-fi (10%)
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E-mail (3%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Action Bailey
(@Fathairylazy) reported
@Telstra We have a HFC nbn connection. All 4 lights on the HFC router are green. Our Telstra modem has a blue light on the front (mobile data). I believe the issue is with the WAN port on the NBN HFC router. No matter what cables we try or Telstra modem (you've sent us 3 to shut us up)
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Ashlyn Kentish
(@ashlynkentish) reported
@Telstra We can’t get an answer as to what is being done & there seems to be some confusion about what the issue is. We haven’t used our internet any differently than the other months (over several years) that we have been with Telstra & my questions as to the data usage are being ignored
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President Guns in Australia
(@Gunsinaustralia) reported
@PsychosisFuzz @KKeneally The problem with Telstra were not the technical staff. It was: 1) Senior management & bureaucracy (Red Tape) 2) No incentive to innovate... no CSI (continual service improvement). 3) No best practices such as ITIL. No Service Levels or penalties. Poor reporting.
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Brendan Crompton
(@BrendanCrompton) reported
@Telstra Internet has been regularly dropping out for months now and you can watch the modem reconnecting everytime it happens. The activity logs on the modem show numerous occasions issues occur. After multiple attempts to get help via the call centre its still not resolved.
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Stuart Crooks
(@stuart_crooks) reported
@Telstra You have no details on your outages page and frankly this response is a disgrace. How can you run a business and then tell a customer “we do not have access to what exactly is going on” after an outage of 14 days. Can I have a supervisor or manger respond
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Steph Thompson
(@steph_said_this) reported
@Telstra Last time it was escalated, they had said they had fixed (obviously hadn't) it before the person I was speaking to had finished asking if they could help with anything else. People keep insisting they will fix it
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lobomatic
(@lobomaticus) reported
I am ending my long and rocky relationship with @Telstra. While I have had a very hit and miss experience with their service itself, their customer service has always been excellent and I bear the company no ill will.
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President Guns in Australia
(@Gunsinaustralia) reported
@PsychosisFuzz @KKeneally The nodes were not being maintained properly by Telstra. Water damage is the common issue. Replacing these boxes is far cheaper than splicing fibre to each individual home. It was a ridiculous plan to begin with. New suburbs maybe worthwhile, apartments definitely viable.
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Annie Parker #BlackLivesMatter
(@annie_parker) reported
@1RosieThomas @Telstra Hey @kcarruthers how did you get your escalated help at Telstra - any chance you can help Rosie?
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Dirt Tracker
(@DirtTracker4) reported
@Josieamycashman @MrKRudd I refused to connect to the NBN because I didn't want to support ANOTHER government disaster. I use a Netgear LB2120 4G modem and Telstra data only sim. My internet blitzes my neighbours NBN, and it's portable anywhere in the country with phone signal. NBN=FAIL.