Telstra outages and service status in Wattle Flat, New South Wales

Problems in the last 24 hours in Wattle Flat, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wattle Flat, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter von Kittenmask (@vonkittenmask) reported 5 minutes ago

  @Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.

• 
  Robyn Tan (@robyntan) reported 5 minutes ago

  Not that often I support Sarah Hanson Young but her questions about dodgy $30,000 Telstra GPS that failed are very important. Senate committee discussion - GPS hardware & software. The key question should be: Why wasn't the "firmware" updated in the GPS? @ajamesbragg

• 
  Helmut Brodesser (@hbrodesser) reported 8 minutes ago

  @JasonClareMP How about using unsubstantiated, incorrect Sinophobic fear mongering to distract from the real reason for the Telstra blackout, like you and Barnaby Joyce did with your moronic suggestion of a link between China’s rocket test and the Telstra blackout.

• 
  pesky paul (@BARGH3ST) reported 9 minutes ago

  oh okay so websites will work on mobile but not my laptop. @Telstra sort your **** out

• 
  McCubbinEnjoyer (@McCubbinEnjoyer) reported 10 minutes ago

  @LeeRespecter Privatisation in her mind means cost cutting to provide more value to shareholders. What that means in reality for maintaining a network is outsourcing the work to Infosys or the like. I don't see how Telstra being public prevents that happening as its the done thing these days

• 
  ClayChucky (@claychuckyclay) reported 11 minutes ago

  @Telstra Force them to allow roaming when they fail or dont give a service. #auspol

• 
  Lynn Phillips (@HappyPawsTreats) reported 13 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Cool McCool (@MisterSpock8888) reported 16 minutes ago

  @Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.

• 
  john ****** smith (@jfsmithcnt) reported 17 minutes ago

  @BigDog_USA @Telstra Oh the same old boomer slop. Hurry up and die from old age or diabetes like your fat as **** countrymen.

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.