Telstra Outage Report in Brunswick Junction, Harvey, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brunswick Junction, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brunswick Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brunswick Junction, State of Western Australia
Latest outage, problems and issue reports in Brunswick Junction and nearby locations:
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lukeryan___
(@LukeRyan1996) reported
from
Bunbury, State of Western Australia
Accidentally turned the side grill on, on the BBQ but my phone down oblivious it was roaring under the lid with heat came back 2 minutes later and the blower has been melted to all parts 👍🏼🥳 best weekend will spend the better part of tomorrow in Telstra I dare say
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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UrGrooveIdoDeeplyDig
(@BagofHamsters) reported
@RonniSalt @Telstra Oh dump Telstra, the customer service team are abusive, just keep you occupied until you give up and go away. Ombudsman is no help. I got ptsd just thinking about contacting Telstra. Moved over to #Aussiebroadband excellent people at @Aussie_BB
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
Anyone in Melbourne CBD having @Telstra issues? I have no internet
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Kstov
(@cjsz90) reported
@Telstra Issue still not fixed. No one can tell me what the situation is other than both Telstra and NBN handballing the problem back to each other. It's now 14 days since my initial report re: damaged overhead lines. This is completely unacceptable.
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Malcolm Coe
(@malccoe) reported
from
Melbourne, State of Victoria
@Telstra how **** us your service
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Tezzr44
(@tezzr44) reported
@RonniSalt @Lynismyname56 @Telstra Complain to the Ombudsman and let them know it’s the only way to get meaningful action must be in their KPIs to keep those level complaints down. Got a whole month free when internet was down for 3 days while I’m trying to run my consultancy from hime. Their robotic AI sucks
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra TIO was quite surprised they haven’t called too. The complaint number is 2020/12/10944. They issued a refund but never called and so the issues were never dealt with at all. Kind of a mistake when the resolutions are so simple.
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra as usual your staff are good but your systems waste customer time and simple queries take hours to fix instead of minutes. You need service standards, you need to reward customers when you waste their time. We need nationalisation of telstra as it’s vital infrastructure
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra That would be good. It’s a simple fix for both issues and it would be nice to sort it out. It just requires someone call me... sigh!
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Nixev
(@MrsCee27) reported
@Telstra So instead of a no charge data free service, you’re directing us to a paid service with data costs. Just how is that a great deal for your customers as you’re trying to sell it as ?
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Carbon Nada
(@carbon_nada) reported
@Telstra Hi Jessica, no we have heard nothing and each time we contact Telstra we are given a new job number, so we are starting all over again even though it is the same problem. A new modem was sent to us which we installed and it did nothing.