Telstra outages and service status in Copeville, South Australia

Problems in the last 24 hours in Copeville, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Copeville, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Avery (@feegle12) reported 10 minutes ago

  @Telstra Also, your staff closed the first complaint I lodged without contacting me. I had to ask 5 times to make a complaint. Your staff keep telling me it’s impossible that this occurred, yet it did. My husband was not involved at any stage, and this phone should NOT be in his name.

• 
  Val (@Cryptid_Val) reported 13 minutes ago

  @iwasnotcreative Telstra, 6.5-ish MB/s down because I live in a rural area, unlimited at $90 a month.

• 
  Georgie Porgie (@Manlyboyze) reported 14 minutes ago

  @zozzer1966 Telstra power outage is the cause

• 
  Dr Paris (he/him) (@parisba) reported 14 minutes ago

  But the accounts are unrelated. The complaint and refund in question is a simple consumer matter. I never linked it to a post-paid account, and @Telstra insists I must link the complaint to a post-paid account in order to be refunded. Anyone got any ideas? Beyond TIO. (2/2)

• 
  Matthew Hocter (@HocterMatthew) reported 16 minutes ago

  @Telstra must have the slowest and most inefficient "customer service" I have ever come across. Over two & a half hours in this chat and with 5 or 6 different agents asking me to repeat myself, I think I'm going to go mad! Horrendous service. #Telstra #CustomerService #Help

• 
  T:HE:JAMES. HMRH (@CA_22562_AN) reported 19 minutes ago

  @Telstra I recharged already. You need to get the service back online. If you cannot do that before I recharge next month it says more about Telstra than it does about me.

• 
  Nick Avery (@feegle12) reported 20 minutes ago

  Appalled by the misogynistic systems at @Telstra. Discovered recently that my work mobile, which I set up, gave my name, DoB & ID for, is in my husband’s name. I lodged a complaint which the staff closed without actioning.

• 
  Abhilash Jha (@abhilashjha) reported 20 minutes ago

  @Telstra Thanks, overall its close to 48 hours from the time I reported the issue. Every touchpoint is generating a new ticket, and that should not reset the timer. Please note Telstra didn't provide correct proof of purchase even.

• 
  Alex Makin (@alexmakin) reported 21 minutes ago

  @Telstra Yes, finally spoke with team. There's contradictions between Phone Support & Telstra Store in Bay Street, Port Melbourne. How about this: I send you an invoice for my time so you can appreciate the annoyance. I'm willing to apply my lecturing rate rather than consulting rate.

• 
  Muhammad Zafar (@xafarr) reported 21 minutes ago

  @Telstra I quoted my case number in my tweet. Can you have a look at the history and then call me. Everyone says the same “I am more than happy to help you”. I need to travel tonight and I am stuck