Telstra outages and service status in Gnowangerup, Western Australia

Problems in the last 24 hours in Gnowangerup, Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gnowangerup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fremen Jack (@FremenJack) reported 5 minutes ago

  @_Gaffa_ @techAU I feel a bit sorry for Telstra around this one. I don't think most people appreciate how complex telco systems are. Yes, they should be accountable when things fail. But failures WILL happen, occasionally.

• 
  John Lewis. (@johnrlewis1959) reported 7 minutes ago

  @heidimur Amazing how she expects compensation from Telstra but has very strict limits (that deny nearly everyone) compensation for tyre damage Jacinta's failure to maintain the roads has caused.

• 
  Pete Repeat (@PeteRepeatAber) reported 12 minutes ago

  @EKnightOfficial @AlboMP do you job as PM for a change rather than embarrassing all of us with your puerile behaviour with "Bush Barbie". This Telstra outage (or outages) is/are 100% NOT ACCEPTABLE so YOU need to take change to find the root cause, provide that information ...

• 
  AGC (@AlanGCarter) reported 12 minutes ago

  @JacintaAllanMP Dear Jacinta In & of itself, your statement on the Telstra matter makes sense. The problem for you is that you have ****** up so many things, put the state into an absolute mess & become embroiled in so much corruption that you have ZERO integrity to make comment on anything.

• 
  UnNamedBlade (@un_blade) reported 13 minutes ago

  @ruicharadrius Telstra had an outage

• 
  Lord of the Dance (@trashyhonky) reported 15 minutes ago

  The US loses in the soccer then Australia is hit with a Telstra outage. Coincidence or all part of China's grand plan to install Pauline as our next Governor General? Find out in my new weekly podcast of Sean Says Stupid **** to Stupid People

• 
  Lucas | 🇦🇺 (@TheBlackWallaby) reported 20 minutes ago

  @JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.

• 
  MassiveMinority (@GiantMinority) reported 20 minutes ago

  @QBCCIntegrity @Telstra They haven't given all of the details, but you can get a tier-1 time signal from GNSS, but also your own hosted atomic time source. From what I can understand, the failure was on their NTP distribution layer (stratum 1). So that opens up a range of failure options.

• 
  Derrick W 💔3/15 (@Vox_Dog) reported 23 minutes ago

  @Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus

• 
  Ancient Tiger (@TigerAncient) reported 26 minutes ago

  @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.