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Telstra

Telstra Outage Report in Mount Isa, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Mount Isa, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Isa, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_reid
    Ben Reid (@ben_reid) reported

    So after visiting a telstra shop I’m told that i need to give 10 out of 10 on their survey, print screenshot and return to store for a free wireless speaker. Surveys don’t mean anything if you bribe the customer . @Telstra . #fakesurvey

  • EffingHardy
    Michelle (@EffingHardy) reported

    Why so slow @Telstra? Since yesterday it has taken measurable time to load a simple page on mobile or home internet. I know everyone is home for lockdown, but didn’t you already boost the service last time?

  • JodhiaKim
    Joshie Poloczek (@JodhiaKim) reported

    @Telstra Wishing you less scamming and better customer service skills

  • oceanblessed
    Christine Cattanach (@oceanblessed) reported

    @Telstra Fix your services first

  • Robert6420
    Robert Tunn (@Robert6420) reported

    @Telstra Is there a worse company to deal with in Australia? Customer service non existent.

  • netz_melb
    Netz Melbourne (@netz_melb) reported

    @_thomasparkes @ShaneSpriggs2 @darylwestlake Momentum is building for on-shore support for customers of Australian businesses. Telstra is moving all their support back to Australia. This is the start of something really big.

  • El_Barto123
    Abe Froman 🌍 🇦🇺 🍍  (@El_Barto123) reported

    @Telstra Me waiting for My @Telstra App Support Chat to respond. Only took 12 hours....then another session took five hours, five different people, five times telling them what I wanted.

  • 8uttersBen
    Ben Butterfield (@8uttersBen) reported

    Just what I need during lockdown a dodgy internet connection. Thanks a lot @Telstra for your poor service

  • cliffwhite
    Cliff White (@cliffwhite) reported

    @Telstra I have tried to resolve a situation regarding a forged purchase on my account for a ridiculously long time. The chat service is a joke! It has been going on for 6 days with new attendants making you repeat over and over. Totally inept @Telstra #poortelstraservice

  • Toddler_72
    Toddler 🇦🇺 (@Toddler_72) reported

    @Telstra are there mobile internet issues in Port Macquarie today? Service is horrendous.