Telstra Outage Report in Mount Isa, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Isa, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Isa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MsP
(@lisapieropan) reported
@Telstra @Telstra your service right now is pathetic! Been trying for two days to get a resolution online and the people on the end are incompetent and liars! I’ll definitely be switching networks after this! What am@I paying premium for!!
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A guy down under
(@Fremean) reported
Hey @Telstra, I have a non-technicaly minded neighbour who is having problems with her FTTP NBN. It seems to constantly be on backup/3G mode. It's a brand new estate so this stinks of having a poor install, what can we do about getting this looked at. Spent hours on the phone.
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Robbie Creighton
(@rcreighton90) reported
@Telstra is it impossible to speak with a customer service rep?
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💓Gabriella Ⓥ Fox 🦊
(@GabriellaS24) reported
@EffingHardy @Telstra Exactly, I didn’t know that either. I didn’t find out for months that he was paying nearly $200 month for phone and internet he never used. So many similar stories. I feel for the elderly, they’re seen as fair game
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🇳🇿ⓜ𝔸𝐝 ᵐคⓡⓀ🇦🇺
(@Colesoldman) reported
@Telstra How the f*ck are people supposed to get in touch with you if none of the communication apps you provide, work? Is this some sort of ploy so that people with genuine concerns and questions have to ring your incompetent customer service center
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MsP
(@lisapieropan) reported
@Telstra @Telstra your service right now is pathetic! Been trying for two days to get a resolution online and the people on the end are incompetent and liars! I’ll definitely be switching networks after this! What am@I paying premium for!!
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Scotchy McScotch
(@SMcscotch) reported
F$&@ you @Telstra 🤬 Not only do you have BS wait times with agents that hang-up and not call you back but when you finally get someone they say they can’t assist you until Mon and to call back then. Maybe @Optus actual have a semblance of customer service and I should try them!
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Michelle
(@EffingHardy) reported
@DameHat @Telstra Those ‘free’ accessories are never even close to free, are they 😠. I have no problem paying for all of our Telstra products, but this guy was using words like mandatory & compulsory & I know it would bully many people into things they can’t really afford.
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ozzmosis
(@zoomosis) reported
@DanieTreg Suddenly I'm reminded of back when you couldn't send SMSes between Telstra and Optus phones. Not that I could anyway - I had an analogue phone until they switched off the analogue network. I still have that phone somewhere...
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Scotchy McScotch
(@SMcscotch) reported
@Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.