Telstra Outage Report in Mount Isa, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Mount Isa, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Isa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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marc brannan
(@BrannanMarc) reported
@Telstra @Telstra no internet since 10th Jan.. complaint lodged.. no reply. Call to follow up on complaint and told complaint has been closed??!!! Reopen complaint. Placed on hold whilst person advises they will get someone in the complaints team to help me. Hung up on.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Telstra are extremely careless with personal data. Their screening is so poor that people can easily set up fraudulent accounts with Telstra - I've learnt this as a victim! In my case Telstra took 9 months to close it down, misusing my personal data, and facilitating a fraud.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Do you mind if Telstra advises why their fraud team are so slow it takes them 7 months to close down an account and stop harassing someone / misusing their personal data when they knew from the get go (and confirmed back in June 2020) the account was fraudulent?
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Soragon
(@soragon) reported
@fictillius @andrewgalka It was so stable when I had Telstra. Very unstable under NBN. I'd rather take my slower speeds than have the inconsistency with my line now.
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💧Pavan Kumar
(@prk19333) reported
@telstra terrible home internet all day after receiving msg from Telstra that NBN not working, but I would have 4G backup. I have priority assist. I have messaged & waited on hold with no response. If I can’t get help tomorrow 29Jan, then will have to ask Telecom Ombudsman 4 help
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Monika Merkes PhD Ⓥ
(@monikamerkes) reported
@JuliaIrwinator @Telstra @Raf_Epstein Customers should expect more and can get more: switch to Aussie Broadband, Australian company with Australian call centres where humans provide good customer service. ( I don't own shares in either company)
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Davey
(@DaveyDorkyy) reported
@Telstra Sunday night had Wi-Fi drop out entirely, since then been running at abysmal speeds. Dropped from 45mb down and 15mb up to 5mb up/down.. this isn't the service I'm paying for.
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Counselling With Coaching
(@ozcounsellor) reported
@Telstra why is my nbn so slow? How do I fix this ? Is anyone else experiencing super slow Telstra nbn? #ServiceNow
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Susan Newby
(@NewbyNewbys) reported
Hey @Telstra - little problem (and cannot even get to talk to a human on the phone)! My friend is a carer for a very elderly woman (95) who let her land line account lapse because of finding it hard to walk. She now wants to re-establish but we don’t know first point of contact!
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Aimie Jennison
(@Aim4theNeck) reported
@telstra I can’t say I’m a fan of your new customer service method. I called this morning at 10am & got sent a link for the chat service & hung up on all without speaking to a person. I have since chatted to 4 people thru the day & my problem is still not solved it’s now 7pm 😳