Telstra outages and service status in Port Augusta, South Australia

Problems in the last 24 hours in Port Augusta, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Port Augusta, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anonymous (@Efrwqt) reported 25 seconds ago

  @jbulldogs4 It's the Pope's media By law He's the Post Master General . Aka PMG Which here in Australia was what the current Telstra was called originally when the switchboards were operated by almost exclusively Catholic employees . Some things never change .

• 
  Alex Eckermann (@alexeckermann) reported 26 seconds ago

  @Telstra what am I supposed to do if I have been unable to redeem/use Telstra Plus points for two years? Customer Support, a complaint case, and the then head of Telstra Plus (G. Vella) all unable to help or fix. I just want to use my points…

• 
  the what an election chocobo (@noreasonspec) reported 49 seconds ago

  Ever since the outage Telstra has been honestly dog **** What the fk are they doing

• 
  Cdbrown (@BrowntownBrew) reported 2 minutes ago

  @CrySlyFly @ialihasaan @Batman2242 And NZ incumbent Telco was very happy to work with the government to rollout their network so they structurally separated. Our Telstra was just interested in destroying any and all competition and wouldn't work with the gov

• 
  Pete (@Travellingtooks) reported 7 minutes ago

  @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 14 minutes ago

  @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

• 
  💎mia🎹🇦🇺 (@msamethyst) reported 14 minutes ago

  @Telstra is so useless. My call to japan was being cut off at 15 min when I have a call pack which lets me call unlimited. Everytime I log to chat with support. They said it’s my mobile phone issue. 4 months on I got annoyed and lodged a complaint with TIO.

• 
  Jess H (@Jess_H19) reported 15 minutes ago

  Anyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra

• 
  Satoshi Goy (@satoshigoy) reported 17 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  Recon Bull (@ReconBull) reported 19 minutes ago

  There has been no fresh commercial announcement between $ASTS and Telstra (ASX:TLS), although Telstra now appears on the AST website! Still, these numbers from Telstra’s current $SPCX Starlink-powered satellite service are pretty interesting: 26m+ satellite texts sent or received. 2.9m+ customers connected at least once. 200k+ connections per day, up from 80k at launch. Weekends and holidays are the busiest periods. Telstra has around 24.9m retail mobile and device services, so roughly 12% of its entire base has already connected via satellite in just 13 months. Australia itself only has a population of around 28m. Obviously this is Starlink, not ASTS, and these are users rather than paying satellite subscribers. But the bullish read-through is pretty clear. Theres obviously an announcement Incoming and demand for direct-to-device connectivity is not theoretical, even in a relatively small country with strong existing mobile coverage. If other regions see anything close to the same adoption, the potential usage across AST’s 3b+ partner subscriber base becomes pretty ridiculous.