Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@Sam11176134) reported
@Telstra Expecting that the technician can solve my issue on Monday. Otherwise, this will need to be escalated. Three days wait is ridiculous and you are not offering the “great” service Telstra says they do!
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Force Cava
(@Cava1k) reported
@Telstra you really need to get better customer service
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Adrian
(@adriandonaghey) reported
@Telstra Internet outage. Called Telstra 133 933 and told office closed. What a complete joke. In this technological age Telstra doesn’t support its customers 24/7
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JohnnyJohnjohn
(@Johny_John_john) reported
@Telstra 3 hours since my last response from one of your agents on the chat. Did the person I was chatting with forget that they had a long weekend and go? The other person currently working in customer service will be really upset their workload just doubled.
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Newy
(@newy615) reported
@ipaddockapps The other thing, we had an issue with telstra the other week where we were ‘ghosts shapped’, took them a while to find, but happened on all devices on the same acc. When you do the speed test you will see speed shoot up, then fall back to 1-2
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JohnnyJohnjohn
(@Johny_John_john) reported
@Telstra I've been on your chat for over 2 hours now to try and have a problem resolved. This is the second person I'm chatting with and they have not been responsive for an hour.
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Raw Artz
(@salior_liam) reported
@Telstra fixed your internet on my own once again, should hire me at a top rate salary I’m not cheap and you guys seem to **** up a lot a
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Karl
(@fubarhouse) reported
As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.
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Ying Xiao
(@YingXiao) reported
@Telstra my parents have been having issues with their internet (download seems ok, but 0.03 kbps upload). They don't reckon that tweeting you guys can help, please help prove them otherwise :)
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JohnnyJohnjohn
(@Johny_John_john) reported
@Telstra I understand there are some 'issues' but how is it possible to expect someone to stay on their computer for almost 3 hours without some kind of resolution?