Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Luroda
(@mandiehambridge) reported
@Telstra I want to cancel my NBN service
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dusty (Jim Walsh)
(@FullNam88340203) reported
@RNBreakfast @guyrajack I think most country towns support these projects because they have been decimated by drought and cuts to government services/jobs. No Highways gangs, no Telstra technicians, no railways = less families = less school teachers. Towns are dying
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Lachlan the Santifa
(@LachlanTheSane) reported
@Telstra We shouldn't celebrate Black Friday in Australia: 1. It's the name of a bushfire tragedy 2. We don't celebrate American Thanksgiving so the date is meaningless 3. In America it's associated with the worst of human behaviour Highly disappointed to see Telstra on this bandwagon.
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George S Basin
(@georgesbasin) reported
Hey @Telstra why is there no support for your products
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Rhys
(@rgannell) reported
Hey @Telstra - I've been trying to talk to someone for weeks to get my eSIM activated. Weeks. Your 132 200 number is a lie, your chat reps are split between multiple conversations (and even post replies in the wrong chat) and I have spent entire days for a single session. Help.
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Tanner
(@ltanner35) reported
@Telstra why can’t you ever seem to get your customer service levels up to a satisfactory standard. Every time I upgrade a plan, purchase something new etc, you always find a way to stuff it up and then take WEEKS to get anything rectified. #poorservice
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Ben Motteram 🇦🇺
(@CXpert) reported
@Telstra I give up, Angela. I've told you I want someone to call me and you continually push me down the path of messaging you. Have a look at how long I've been with Telstra. That ends today.
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Remote learning tech support (Retired)
(@RanTLaw) reported
@IllyBocean @macaulaybalkan I had the same problem with Optus not accepting the NBN was out. I can't count how many times they wanted me to troubleshoot **** when I could see the lights on the NBN router flashing away. Even Telstra is better than Optus and that's obviously saying something.
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Jacqui Dark
(@jacquidark) reported
Day 3 of @Telstra saga. MANY calls. On hold forever after endless automated redirections; most hang up. Finally: ‘We’re experiencing technical difficulties. Call back another time.’ Every time. Please #telstra - let me know how to contact you for a service I’ve already paid for.
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Bennett and Francis
(@BFSurveys) reported
Dead set @Telstra this messaging support system is complete **** ..