Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at Telstra
Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧 Vacuous the vaccinated.
(@VacuousNess) reported
Beware folks @Telstra are at it again. Trying to force everyone to hand over credit card details so they can charge it each month. This completely unethical. Giving others access to charge your card at will is bonkers ! #auspol @abc730 pay on invoice never before.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau I so greatly regret having to deal with such lazy, complacent #Telstra support "experts" as I have to deal with when I have no service. If you have your own business, DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra
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David Henry
(@grosvenorstreet) reported
@Telstra I am told that the outage should be fixed by 3.30pm but that was after 45 mins of no investigation. Why does no outage show publicly for North Wahroonga 2076?
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Peter Hepburn
(@petehep) reported
@Telstra I need to make a complaint because you refuse to change the ownership and billing for my company O365 accounts. No one will give me an escalation point and no one cares that you are billing $23k/month to the wrong company.
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David Henry
(@grosvenorstreet) reported
@Telstra It turns out, when an immediate response was warranted from Telstra, that there IS an outage in the area. Wasting a morning w someone incapable of soliciting that info is crazy. Update your info AND staff.
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Hazel
(@Plmg53) reported
Hey @Telstra The purgatory I tweeted about earlier this week continues. After multiple phone calls and hours spent and doing everything Telstra has required of us in addressing our ADSL issues, we have made no progress.
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David Henry
(@grosvenorstreet) reported
@Telstra It has never, not once, ever gone to 4 G backup
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau At 10:44am, who is the complacent #Telstra support "expert" I am dealing with? He has to be one of its worst. Lift your game, buddy. If you have your own business, DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra
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David Henry
(@grosvenorstreet) reported
Dear @Telstra I am currently having fun w Gold Member support. How have you lost our customer account number? And why is it important when it’s clearly your NBN at fault? And why is GM support so slow?
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Only #Telstra can provide a technical support service that gets worse with every single interaction. If you have your own business, DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra