Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 01/01/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • e_liza13 Liz (@e_liza13) reported

    @Telstra Can you tell me how long this will take? I am now on day 7 without service

  • Nemisis1509 💧Nemisis (@Nemisis1509) reported

    Thanks @Telstra or making me feel like a bad person for being poor. The online peeps said ‘can’t help you, no drivers license, go in store’. I go in store; ‘where’s your photo ID?’ The CSR wouldn’t even look at my record without a photo - and I had my birth certificate on me.

  • soniahornery1 sonia hornery (@soniahornery1) reported

    Thanks @Telstra after waiting 20 minutes and then repeatable giving information and being transferred, you didn’t help.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra Have a look at the thread and all of the links are there. Have a look at your file and a month of emails, and you'll get the gist of it. Lies, misinformation and a total lack of competent customer support.

  • LearnKotch Costas (@LearnKotch) reported

    Honestly @Telstra you are a joke. Over 30 mins on chat and operator still had no idea on resolving my issue. In this age of lockdown your service delivery has really gone downhill. Looks like a move to a new provider is on…#Telstra #NotHappyJan @Telstra_news

  • funintherun Dame Kenneth Behrens PFIZERED (@funintherun) reported

    @Telstra Well, Angie, after 13 months of getting nowhere, something suddenly changed at telstra, and Michael Atkin was personally inviting long suffering customers to email him for a resolution. A few calls, emails, verifications, and SMSs later, I got...a refund!

  • tiddles1408 VirginiaBennett (@tiddles1408) reported

    Why is it in all @Telstra TVCs, no one ever says please? Is not cool to show basic manners? They are playing the BNB one at moment where everyone is asking for wifi password. Not a please in sight. Another ad when a child is asking her mum for help, again no please. Why?

  • rlbjmb8881 Richard Burridge (@rlbjmb8881) reported

    @alansattler74 @Telstra Be Monday at best. How any business can treat customers so bad and take their money has got me f##ked

  • dave_w77 Dave Wiltshire (@dave_w77) reported

    New scam I haven't heard before so just alerting people: - automated call pretending to be from Australia's NBN. - targeting users who have Telstra phone and internet service - saying that the service has to be updated to NBN (unsure how they make money I didn't get that far).

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra So @telstra how do we complain about your complaint service? The level of incompetence is now at Elite status.