Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 12/18/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • manaz_d Robert Hudson (@manaz_d) reported

    @davidcrisp666 @Telstra I spent 30 minutes trying to convince them that I actually have a phone on a plan. They keep denying it, saying I'm just paying for a mobile service, but no phone. The phone's completely dead. I guess I'm about to test backups...

  • alansattler74 Alan 🇦🇺 (@alansattler74) reported

    @Telstra Seriously ? It’s all through the Bush in WA I’ve complained and whinged and ******* about the second rate service we have in this country for a long time @Telstra if a 3rd world can get it right why can’t you ?

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported

    Telstra CEO on #ABCcapitalhill responding to @D_LittleproudMP . I’ve done 2 massive road trips around & through Australia & Telstra and Optus are guilty of collusion. Travellers require both services through a series of towns. It’s clearly planned by the telcos. Big safety issue

  • pauliewalnut Charlie Sheehan (@pauliewalnut) reported

    @D_LittleproudMP @Telstra So instead of whinging and “should this, should that”, why don’t you fix it ? You’re in Govt

  • ants000 Anthony Eales (@ants000) reported

    .@Telstra proves itself once again as the worst customer service company in Australia. My partner's SIM still hasn't been activated after a month. She's been charged $50 for a month she didn't use and about to be charged $50 again for no service. #TelstraHell #TelstraSucks 😡📱👎

  • SharLivingstone Sharon Livingstone (@SharLivingstone) reported

    Hey @Telstra why are we forced to use the MyTelstra app for support when staff have been instructed not to act on requests for support? The complaint I made on 18 May was never acted on despite daily contacts via the app. Even after I had a case number - no action was initiated.

  • thethorpstar Matt (@thethorpstar) reported

    @Telstra Good afternoon @Telstra @andy_penn . Just wondering how long should I wait for a call back regarding a service (or lack thereof) complaint. The complaint was made 8 days ago and I’ve had several of your consultants tell me it will be ASAP. Are there that many complaints to sort?

  • barecravings barecravings (@barecravings) reported

    @Telstra I'm so tired of having these fights with your staff. if the girl, for one minute, stopped talking over me she would know what i was trying to say. i have a whole email chain talking about my issue and she wouldn't listen or let me talk to a supervisor. 12274684

  • iwashere33 Sam (@iwashere33) reported

    @Telstra Yep, even tried the app and all. Seems like an obvious problem but i guess it's just in the too-hard basket huh

  • NSWGR8022 Susan Price (@NSWGR8022) reported

    @D_LittleproudMP @The_Nationals Telstra is on a hiding to nowhere. Crap management, poor culture. They have a management culture that punishes innovation and have wasted hundreds of millions on digitization which has failed. Market share falling, customers unhappy and poor quality. #auspol @PaulFletcherMP