Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 12/12/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wilma_domjan Wilma Domjan (@wilma_domjan) reported

    @Telstra @TelstraEnt To late. Having to pay a phone plan when there is no service I don’t use Telstra.

  • Parralox Parralox (@Parralox) reported

    Hey @optus ! You just lost a customer. I wanted to sign up for a $2400 12.9 IPad Pro at your Bourke/Swanston store. Stefan tells me the 12.9 iPad is locked in demo mode. Your cheaper iPads are all working normally. He didn’t seem fussed. Do better. I’m off to @Telstra now.

  • Saphod Marco Luthe (@Saphod) reported

    @Telstra @madebygoogle Google Assistant tells me “There was a glitch” or “Something went wrong”. It does not do that when connected via iPhone Hotspot. @madebygoogle think it might have to do with IPv6. However, I never changed anything, and it worked fine in the past. No probs w/ the other devices.

  • ZElawar Zachary Elawar (@ZElawar) reported

    @Aussie_BB So many disconnections over these last couple months. During the floods is understandable, but it’s persisted since then. Have you guys considered offering a backup 4G/5G connection so that the customer doesn’t lose service? I believe Telstra and Optus do.

  • wilma_domjan Wilma Domjan (@wilma_domjan) reported

    @TelstraEnt We purchased a mobile phone plan with Telstra. 6 months later moved to a new inner city location & the phone was useless. If a call came in u had to go into front yard to answer & it still was static. 3 seperate attempts to get the service fixed over 6 months.Had to pay plan out.

  • DarkMatterzine Dark Matter Zine: 😷 💉 💉 💉 (@DarkMatterzine) reported

    @Strongisgentle @originenergy Not at all hindered by the fact that hubby used to work for an NBN company. Telstra gave us a special phone number and “elite” contact at one stage, which is both good and bad: we had MONTHLY problems for a while there!

  • Saphod Marco Luthe (@Saphod) reported

    @Telstra Are there any known issues with the Google Nest Hub via “your” NBN? My Nest Hub always gives me an error message the first time after I haven’t used it for a while, but it works flawlessly when connected to my iPhone hotspot. I’m in contact with @madebygoogle.

  • PacificPonies Mark ***** (@PacificPonies) reported

    @TelstraEnt I doubt it, @telstra network is a disgrace

  • DarkMatterzine Dark Matter Zine: 😷 💉 💉 💉 (@DarkMatterzine) reported

    @Strongisgentle @originenergy I’ve had problems with Optus (didn’t disconnect a phone line when instructed then kept increasing the bill); Telstra (every 2 months minimum for a while they overcharged because the previous month they’d undercharged to rectify overcharging) etc.

  • Zeggie8 Zeggie (@Zeggie8) reported

    @michaelje @simondotau @PRGuy17 You can opt out. Not sure that Telstra would facilitate that for a mobile customer, nor for free. No real reason why any person would request this in the first place.