Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 03/28/2026 23:30

March 28: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • gregbel18879083 greg bell (@gregbel18879083) reported

    @GeoffHutchison @Telstra @abcperth the Telstra Shop provides a level of service that is shameful

  • BStardJon Jon Tully (@BStardJon) reported

    @Telstra Was impossible due to not having internet it is now back will be looking at a decent ISP rather than TelLies - very poor form from an Aussie company. Was fine all day and then at 4pm went to crap no 4G nothing

  • PolAnimalAus Parakeelia millions! 💉💉 (@PolAnimalAus) reported

    I signed up to @Telstra ADSL. A month later—no modem had arrived. I hassled them again, got someone who got the thing done. Got my modem 29 March. 31 March I got a bill for $80. Not bad, 2 days service, $80!

  • twocrowsdown twocrowsdown (@twocrowsdown) reported

    @Telstra The device the SIM is a remote camera therefore I need to login to the account on a seperate device.

  • PolAnimalAus Parakeelia millions! 💉💉 (@PolAnimalAus) reported

    The service, @Telstra, was pathetic AS YOU KNOW and did nothng about! 10-12 down, .8something up. Not really adequate. So now I am using a non–@Telstra iPhone to get onto the net, 24.6 down, 1.54 up. iPhone and unlimited data $50/month from @amaysimAU who are wonderful!

  • mickaloi Mick Garvan (@mickaloi) reported

    @blu3potion @Telstra After over two hours of messaging they still would not talk to me. Telstra you need to have a good look at yourselves and treat your addiction to not wanting to speak to your customers.

  • blu3potion SunshineCoastChris (@blu3potion) reported

    @Telstra Yes but it was not a technical issue, my question was about increasing prices to prepaid service please explain, what do you need my details to elaborate on a question about prices, how can you say investing in the future when 5g or NBN still **** speeds and don't work,

  • BenPugsley * Adam Logan * Quarterback Val saves us (@BenPugsley) reported

    @ToddyGreaser So do I. And it’s hopeless. Ever since PVL took the stream off Telstra and gave it exclusively to fox it’s been getting worse and worse. Seems like a lot of people have same issue

  • dunxcorp Dutch (@dunxcorp) reported

    @FKwegen We paid over $80 billion for an NBN Telstra quoted $6.4 billion to build. We have bigger problems than panic contracts

  • MVMeridian Tash W (@MVMeridian) reported

    @GeoffHutchison @Telstra @abcperth Says a lot about a person, the way you treat workers/staff. Boofheads abound sadly.