Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 01/27/2026 02:05

January 27: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tezzr44 Tezzr44 (@tezzr44) reported

    @innocent_abroad @mal2153 @MikeCarlton01 Surely you jest. Any used Telstra support for the NBN ?

  • dragon_exiled TheExileDragon (@dragon_exiled) reported

    @CyborgDanDrews @SolidusBk Telstra unlike twitter are a customer based service. If Telstra give up their customer they lose money. Its in their best interest to maintain customer satisfaction

  • SAPaleAle SAPaleAle (@SAPaleAle) reported

    @Telstra It has just appeared and I have never used the app for business and there is no linking information in the app. As I said this is a massive invasion of my privacy

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • ChristieQ95 Christie Quigley (@ChristieQ95) reported

    @Telstra I am trying to cancel my contract from the UK. Can’t access the app, and no one has responded to my messages. Sim never worked so don’t have access to phone number. Been charged another month as we can’t cancel. Please help

  • DennyJ2803 Denny JOHNSON (@DennyJ2803) reported

    @Telstra Hey I haven't been able to send or receive email on my bigpond account for the last hour or so - was all ok before then. Trying on laptop, desktop and mobile phone. Same problem. Internet browsing ok. I'm in Perth. Can you check n let me know ? Tks

  • francestravers3 frances travers (@francestravers3) reported

    1st world issue I know! Who is worse to obtain customer satisfaction from @Qantas @Telstra or your work safe agent - they make you feel guilty though you are the person damaged through no fault of your own!

  • wilma_domjan Wilma Domjan (@wilma_domjan) reported

    @Telstra @TelstraEnt To late. Having to pay a phone plan when there is no service I don’t use Telstra.

  • Zeggie8 Zeggie (@Zeggie8) reported

    @michaelje @simondotau @PRGuy17 You can opt out. Not sure that Telstra would facilitate that for a mobile customer, nor for free. No real reason why any person would request this in the first place.

  • Twitf4c3 Twitface (@Twitf4c3) reported

    @deniseshrivell @PeterLewisEMC There should be laws against parties selling public assets. As soon as they stop being an essential services owned by the government, the end users get screwed in the interest of "the shareholder", or the CEO's bonus. It was a terrible decision with Telstra, power is worse