Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 12/06/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Plock95840779 Plock (@Plock95840779) reported

    @Telstra Exchange and that lazy NBN techs " borrow" my good pair when they can't be arsed looking for another and i get a crappy pair on it's place. The fibre spur from Wodonga runs down my driveway and on to the East Coast I have been shown the tap in point in my neighbours paddock

  • drcameronjones Dr Cameron Jones (@drcameronjones) reported

    @Telstra I'm about to lodge with the Telecommunications Ombudsman the lengthy correspondence promising to fix our NBN. After 1.5yrs of problems since ADSL, the issues are still not fixed. It's not the modem, it's the fiber in the Rd after rain! #telstra #complaints #ombudsman

  • JamesSmithAu James Smith (@JamesSmithAu) reported

    @Telstra Can someone help me get my speed plan changed? been on the phone to support for 4 days. How hard can it be?

  • PauloRamosIT Paulo Ramos (@PauloRamosIT) reported

    @CommBank This is what CBA says every time "high volume of calls" - a bank that makes billions of dollars and can't have enough telephone staff to take calls. Terrible service, probably worst than Centrelink and Telstra call centres. I feel sorry for the call centre staff.

  • JamesSmithAu James Smith (@JamesSmithAu) reported

    @Telstra Please help @Telstra

  • imnotawrestler Stevie Janowski (@imnotawrestler) reported

    @Telstra 4034. Internet has been atrocious all day, days after you decided to increase the cost of our bill for increased bandwidth we didn't ask for. You are a disgrace of a company. No outages listed but that's clearly rubbish. Pull your finger out. Restore my bloody service.

  • JamesSmithAu James Smith (@JamesSmithAu) reported

    @Telstra @balu2gani I have been waiting for my plan to change from superfast to ultrafast it has been 3 days and the support team keep telling me to ring back every 24 hours. I was also told my order got "stuck in the system" how hard can it be to switch from one speed tier to another? Please help.

  • GVanTurk Gav (@GVanTurk) reported

    @Telstra it's been 18 months and I still can't get a refund on my account credit. It's horrible how your customer service is basically nonexistent during these tough times! I have over $500 you stole out of my account sitting as credit. Why won't you give it back??? @acccgovau

  • SmurfinAus2 KiwiSmurf 🌱☘️(Smurfette) (@SmurfinAus2) reported

    @jamnic77 @myknittingwool @noplaceforsheep Never trust a government for personal advice. Howard telling people they should buy Telstra shares and ScoMo tells over 60’s to get AZ. That won’t end well either.

  • LordPhantom Mathew Taylor (@LordPhantom) reported

    Don't tell the @Telstra phone system you want to cancel a service. They leave you on hold forever if you do.