Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Heller
(@hellerphant) reported
@telstra I’m stuck overseas, your customer service messaging app operators have not helped, and $500 has been charged to my account. How do I get hold of someone NOW to fix this? Not being able to speak to someone and having this much money taken is not acceptable.
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shelldon hanson 🇦🇺
(@ShelldoHanson) reported
@ms_dingo time to shop around even though telstra own the lines our service has turned crap , thanks will check them out
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anandn
(@anand7678) reported
@Telstra - is there an outage in Quakers hill and the service is due back on Tuesday 29/12/20??
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MorrisonHasToGo
(@to_morrison) reported
@colleenmenzies @Telstra Was it The Nationals who were extra keen to privatise Telstra on the false hope it would lead to better services for the bush? Far from it, and almost zero chance of raising a complaint with a person @Telstra these days. They are swift to send a bill & charge for no services.
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Neil Benson
(@customery) reported
@SilkCharm @Telstra My friends at Telstra reckon that their staff in Philippines can't get internet at home so most Telstra contact centres are down or communicating via SMS. Time to change provider.
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Ali
(@Ali_swish) reported
@lexdixik @disneyplus Yes Telstra tv sucks 👎🏽
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Laurel Papworth
(@SilkCharm) reported
1 hour and still no customer service. @paulwallbank when did @Telstra stop taking calls, insist on their broken app contact only, and force us to forgo privacy & security and connect our Twitter accounts to their CSR systems? 😳😳
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Laurel Papworth
(@SilkCharm) reported
45 mins. No response, no technical support. Poor @telstra on Twitter can only offer a case manager in 5-10 days. No internet no home phone no way to contact Telstra. @earleyedition did you know about Telstra no longer accepting calls? (We are in a poorly serviced rural area...)
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Laurel Papworth
(@SilkCharm) reported
So 35 mins waiting for @Telstra support. Telstra refusing to provide a trouble ticket or a phone number for support. #TIO off until 4Jan. No home phone, no internet, iPhone app is broken, troubleshooting service is broken. I guess that $1.2 billion profit is not being spent on us
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Lord - Sir Thomas Wynn
(@mister_wynn) reported
@borgc @rooze_henri @Telstra I paid for a higher level of service but Optus tested my suburb speeds and 23KBPS was the best they could get. My suburb is all copper and has not been upgraded sine the 1950s. During wet periods some of the junction boxes are underwater.