Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 02/25/2026 19:25

February 25: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HectorJ103 David Klose (@HectorJ103) reported

    Good old Telstra (Hel$tra) nothing changes. Trying to port a number to Boost mobile and their systems are down and won't recognise a new SIM serial number. Only been down for days. So no one can activate a new Boost SIM. Consististant Slack service from this old Dinosaur.

  • HectorJ103 David Klose (@HectorJ103) reported

    @Telstra Last time I ported a service to boost had a similar problem with porting a number. A simple spelling error in the Lessee name. Locked the SIM up only took 3 weeks to fix.

  • richardford Richard Ford 🌐 (@richardford) reported

    @Telstra The scam calls are out of control today. Can we just cut off India from Australia? If they can't police their own cockroaches can Telstra please setup to help Australians?

  • Bobcat61606405 Bobcat (@Bobcat61606405) reported

    @PhilGould15 @Telstra @NBN_Australia I’m with Optus and have the same problem. Numerous phone calls have been fruitless, frustrating.

  • BruceBol Bruce (@BruceBol) reported

    @Telstra @telstra Ask for help and get directed to DM… how is this help . Then go to home page. This is not help. Been going on since 4.30 am. Remember when you could talk to someone.

  • miz_ling miz_ling (@miz_ling) reported

    @Telstra While we’re chatting on this, I think relying on customer effort to understand and fix your network performance is fundamentally flawed.

  • Yourboypradip01 Pradip (@Yourboypradip01) reported

    @VodafoneAU @Telstra @Optus what's happenong with your network ? I cannot access to 4g and 5g ? Very poor service from big company like yours. Time to switch Telstra or Optus

  • irrizzystible Nurizzati Sudirman (@irrizzystible) reported

    Super annoyed at Telstra’s service for the past few days.. the wifi at work isn’t that great for phones, I’m living by myself in this flat, pishang gila babs la when I cannot use internet out of work 😩

  • gezed george (@gezed) reported

    @Telstra Yes, I just tried a different browser and was able to login to the website. However, I need to log into the iOS app to transfer eSIM.

  • gezed george (@gezed) reported

    @Telstra Is my Telstra down?