Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 03/18/2026 03:45

March 18: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWiley8 Sarah Wiley (@SarahWiley8) reported

    I've had two scam calls claiming to be from @Telstra today. They wanted to help with my internet issues. The first call was pretty convincing to start with. It worries me they might trick some vulnerable people.

  • Lxsid4 Lxsid (@Lxsid4) reported

    At least @Telstra isn’t as bad @dodo

  • aaronosborne33 Tails (aka/ Finn) (they/them) (@aaronosborne33) reported

    @Telstra I still have my grandmother's old Nokia flip phone. Ah, SymbianOS, how slow and buggy you were.

  • benno13 Jack The Alien (@benno13) reported

    Disgusted that @Telstra have cut off my nbn service 6 days before it was requested. Was specifically told it would be disconnected on the 19th, but they failed to tell me they’d cut it within 24 hours of my request. Appalling customer service, never again.

  • cygnusytx #NorCalCYGNUS🌁 (@cygnusytx) reported

    @strasxy @_flames_yt @Telstra dont miss our 24/7 service

  • SharonAlger Sharon Alger 🐀 (@SharonAlger) reported

    @sallyrugg @Teapot_Lady Because part of his issues involved anxiety, shopping was something he was doing to relieve anxiety in public. He took up two Telstra deals for phones, that we couldn't afford, as we didn't have pension yet. Ruined us financially at the time.

  • JFTNova Nova (@JFTNova) reported

    Hmmm, I have joined @Telstra as pro tweeter and fortnite player... I'll never be as good as Sean at either tho, but Sean is a God you can't beat him

  • DaddyJoshGaming DaddyJoshxXx Gaming (@DaddyJoshGaming) reported

    @MicrosoftAU pathetic that you would rather me take you and Telstra both to qcat for blatant false advertising. The fact I signed up to $15 month to month plan as FAQ and terms and conditions say I can and I also called the call center prior to sign up but support say otherwise!

  • flip173 Cory Horter (@flip173) reported

    @Telstra What’s the point you will@only go through what I’ve gone through 4 times now pretty much done with the **** service Telstra gives I’m looking at other providers

  • rachel_pappin Rachel J Macpherson (@rachel_pappin) reported

    I freaked out when I went to top up GB data on my wifi and on my Telstra app it literally disappeared and I couldn’t see my wifi account information and I was like wtf ???, so after getting stressed, I then ate my dinner and came to my wifi after dinner and now my wifi is working