Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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baffla
(@bafflafn) reported
@Telstra why u taking 3 weeks to fix ur ****. Lazy *****
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Hashmat Moslih
(@Hashmat_M) reported
@Telstra Here is the reference number 23046682. I couldn’t contact you at home so I have had to go to a coffee shop to get internet. You do not understand the difficulty we are facing on the farm with no phone service or internet.
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Matthew Hocter
(@HocterMatthew) reported
@Telstra 2/ Asking me about NBN when I have been waiting for nearly THREE hours for some kind of resolve is just ridiculous. Not to mention having to repeat myself and my details each and EVERY time I was passed on to some other agent without warning. Poor service to say the least.
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QSCRZ 💔
(@QSCRZ1) reported
@InformerFN he works for telstra tech support its so obvious
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Nick Avery
(@feegle12) reported
Appalled by the misogynistic systems at @Telstra. Discovered recently that my work mobile, which I set up, gave my name, DoB & ID for, is in my husband’s name. I lodged a complaint which the staff closed without actioning.
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Hashmat Moslih
(@Hashmat_M) reported
@Telstra Telstra said they had a generator problem it will be fixed by the 16th now it is said phone lines are cut off and it will be restored on the 22nd. But Telstra site says Nar Nar Goon area has no outage!!!
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Nick Triggs
(@nctriggs) reported
******* awful afternoon, spent over an hour on the phone to Telstra, modem has had a blue light on (4G only) for the last fortnight, post thunderstorm. Glacial speed since I should now reconnect to the NBN, have to send a ******* technician next week. Thanks Tony Abbott.
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@Telstra Also, after opening the web chat I was told I was authenticated and not to repeat any details because the operator can read them, then the operator wanted my mobile phone number over and over but the problem was they did not know what the #100# service is.
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Matthew Hocter
(@HocterMatthew) reported
@Telstra So, I have been on the phone with "the team" for nearly three hours and was told that someone will contact me and to keep these numbers handy. What's going on? No one seems to have any idea what to do and in the interim, I am without internet. #Telstra #BadCustomerService #Help
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@cassandraardQ @PeggyHHenson @Telstra If companies believe they have only done wrong if it is given proof in a court then my delight will be their apostasy where they need a licence not only to be a company but for the qualification of the service required to be provided for. The host see easily the wrongdoing of