Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Innisfail Estate, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Liz
(@e_liza13) reported
@Telstra Can you tell me how long this will take? I am now on day 7 without service
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💧Nemisis
(@Nemisis1509) reported
Thanks @Telstra or making me feel like a bad person for being poor. The online peeps said ‘can’t help you, no drivers license, go in store’. I go in store; ‘where’s your photo ID?’ The CSR wouldn’t even look at my record without a photo - and I had my birth certificate on me.
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sonia hornery
(@soniahornery1) reported
Thanks @Telstra after waiting 20 minutes and then repeatable giving information and being transferred, you didn’t help.
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Have a look at the thread and all of the links are there. Have a look at your file and a month of emails, and you'll get the gist of it. Lies, misinformation and a total lack of competent customer support.
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Costas
(@LearnKotch) reported
Honestly @Telstra you are a joke. Over 30 mins on chat and operator still had no idea on resolving my issue. In this age of lockdown your service delivery has really gone downhill. Looks like a move to a new provider is on…#Telstra #NotHappyJan @Telstra_news
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Dame Kenneth Behrens PFIZERED
(@funintherun) reported
@Telstra Well, Angie, after 13 months of getting nowhere, something suddenly changed at telstra, and Michael Atkin was personally inviting long suffering customers to email him for a resolution. A few calls, emails, verifications, and SMSs later, I got...a refund!
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VirginiaBennett
(@tiddles1408) reported
Why is it in all @Telstra TVCs, no one ever says please? Is not cool to show basic manners? They are playing the BNB one at moment where everyone is asking for wifi password. Not a please in sight. Another ad when a child is asking her mum for help, again no please. Why?
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Richard Burridge
(@rlbjmb8881) reported
@alansattler74 @Telstra Be Monday at best. How any business can treat customers so bad and take their money has got me f##ked
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Dave Wiltshire
(@dave_w77) reported
New scam I haven't heard before so just alerting people: - automated call pretending to be from Australia's NBN. - targeting users who have Telstra phone and internet service - saying that the service has to be updated to NBN (unsure how they make money I didn't get that far).
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Bruce Nibbs
(@Nibzeee) reported
@Telstra So @telstra how do we complain about your complaint service? The level of incompetence is now at Elite status.