Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 11/20/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • peterw peter (@peterw) reported

    @RevolutionKiki @Telstra It’s the problem with Telstra Velocity across west end, Highgate hill and south Brisbane. New buildings get NBN but not older buildings. You have zero choice in going to another provider.

  • BanksyInc Adam Banks (@BanksyInc) reported

    One day, either the telephone companies or handset OS developers will come up a way to stop all these god damn spam SMS’s and calls. It’s driving me mental. And it’s just getting worse every week. @Telstra @Apple #iPhone #iPhone13 #iOS15 @AppStore

  • grantjames_ Grant James (@grantjames_) reported

    please help @Telstra Order #J21061588290244 I NEED HELP want to activate this order/port from optus. The app says my order is still to be delivered, but i have the sim with me. @andy_penn

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • SmurfingBeer S҉m҉u҉r҉f҉i҉n҉g҉b҉e҉e҉r҉ (@SmurfingBeer) reported

    @jd_3o3 @R_Chirgwin @Telstra I had a similar issue. I upgraded to the latest IOS. Had something to do with the phone connecting to WiFi apparently.

  • icewtff Ice (@icewtff) reported

    @OvertGGs @Telstra i am getting packetloss and i don't really know how to fix it i already contacted you guys and it isn't fixing

  • crustybtw crusty (@crustybtw) reported

    @OvertGGs @Telstra why is my internet down?

  • YTBananaLlama ΛS Banana Llama (@YTBananaLlama) reported

    @ItsEvanTube @Telstra my internets broken

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • jd_3o3 JD-303 (@jd_3o3) reported

    Well the Telstra socials folks couldn't fix my issue any more than whoever deals with the support 'contact us' IM team - I guess it's probably the same people? Anyway I now have both an incident ticket as well as a complaint ticket... I guess that's progress! Still no SMS tho :-(