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Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Innisfail Estate, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HADITALLRUEL
    tiarna✨ (@HADITALLRUEL) reported

    ruels telstra concert is tonight and fingers cross my sister doesn’t forget to give me the login so I can watch it

  • meganvs
    Megan S (@meganvs) reported

    @Telstra and our internet is down yet again. Speed test is at 0.01mbps 🙄 tired of being asked if we have turned the modem off and on. We try everything before going through the pain of dealing with your “customer support”

  • ns1815
    Nick Potter (@ns1815) reported

    @Telstra now been waiting on your chat for 2 hours Help!!

  • Pineapple_Tours
    Pineapple tours (@Pineapple_Tours) reported

    @Telstra If Telstra spent less time tweeting and more time looking after their customers this wouldn’t be an issue. Posted from my Optus phone because I have no internet or Telstra Support.

  • HADITALLRUEL
    tiarna✨ (@HADITALLRUEL) reported

    yepp came to the conclusion that I’m not gonna be watching ruels telstra performance because my sister pick up and give me the login

  • Goldenmane3
    Geoff Rogers (@Goldenmane3) reported

    @telstra Why don't you have a bloody help line? I've been trying to resolve an issue all weekend and your automated system isn't helping.

  • Sue_Weber
    Sue Weber (@Sue_Weber) reported

    @KelexKrypton @Telstra Yes agree just left Telstra & moved to Tangerine finally have NBN since about a couple of weeks ago. Telstra still own all the lines & towers so they don’t really care about us. Now to sell my Telstra shares. Moved my mobile service to Aldi. $7.40 per month instead of $30

  • chris_evans13
    Chris Evans 🏀🍷 🍽 (@chris_evans13) reported

    @Telstra Thanks Tom but let’s wait for the 16th now and see if it gets resolved. Too many other CS issues to fit within a few tweets.

  • GeckoIce
    IceGecko (@GeckoIce) reported

    @Telstra Perhaps if you stopped selling gaming consoles and flying drones you would have more resources to fix your terrible communications.

  • psg_au
    Peter (@psg_au) reported

    @NBN_Australia Hi Sarah, This is NOT an isolated incident.. I know of this happening to people right across Sydney... NBN cancelled TWO visits to my Father's house, arranged by Telstra and the only notification we got was when we rang Telstra to find out why no one showed.