Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 12/02/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • craigwick3 @craigwick (@craigwick3) reported

    @Telstra Do you think you could advise customers reliant on your service that you are planning updates? Our comms for volunteer firefighting are currently obsolete for members with no pager... Not to mention business impacts...

  • anniepinkstorm AnnieLWells (@anniepinkstorm) reported

    @Telstra Error message. Support team can't figure out how to fix.

  • RucasJ Lucas (@RucasJ) reported

    Currently in a @telstra support billing phone loop. Transferred back and forth - this started in Sept. must be close to 8 hours of call times. I’m actually impressed with how bad and non connected they are. It’s like they mash the keyboard instead of adding notes to the acc.

  • AlyBewick A L Y (@AlyBewick) reported

    To literally everyone who complains about Telstra: You know you don’t pay enough, right? Like you pay too much I get that, but the whole problem is that you’re at the bottom of Telstra’s feudal system and you’re basically a serf who reckons they got the best deal that time.

  • Spewphemism Scott Rowe (@Spewphemism) reported

    @rubin_angela That’s on you pal, don’t be a Telstra customer.

  • colossal_twonk Aldebaran (@colossal_twonk) reported

    @TMFScottP @Telstra Precisely why I switched from Telstra. Could not speak to an actual person for love or money, and the "AI" is the worst

  • CptnJackAtlas 𝕾𝖎𝖗 𝖈𝖆𝖕𝖙𝖓 𝕵𝖆𝖈𝖐 𝕬𝖙𝖑𝖆𝖘 (@CptnJackAtlas) reported

    @Telstra I'll be traveling from Perth to Brisbane trying to hit every major city. I'll be using the 4g network just hoping it's strong enough to live stream.

  • kyliecantwell Kylie Cantwell (@kyliecantwell) reported

    @rubin_angela Get onto your local MP. A bit of pressure from them and Telstra should back down easily and fix the error

  • faroutsprout Lucky to live in Australia Anne (@faroutsprout) reported

    @CGrandma55 @rubin_angela I actually cancelled and that was just as frustrating. Telstra “help” is NON EXISTENT. I went to a telco with less good coverage purely because of my rage with their “help”.

  • AstroboyAL Astroboy (@AstroboyAL) reported

    @rubin_angela I don’t think this is restricted to Telstra, these companies don’t give a toss about customer service. Processes are designed to be “time consuming, frustrating, difficult, unhelpful & annoying” so ppl would just give up. Happy to take your money but you want good service too?!