Telstra

Telstra Outage Report in Innisfail Estate, Cassowary Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Innisfail Estate, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Innisfail Estate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Innisfail Estate, Cassowary Coast, State of Queensland 01/20/2026 19:05

January 20: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 184WB WDB (@184WB) reported

    @Telstra @Wonderwoman1967 And so, after 7 days, KUNUNURRA STILL HAS NO TELSTRA MOBILE SERVICE. Remote area, needs the coverage. What's the deal Telstra. EXTRACT DIGIT AND FIX IT!

  • andrewglyntzos Andrew Glyntzos (@andrewglyntzos) reported

    @Telstra Yes and I’ve gotten the same error in the web browser. Could be an issue with my account but either way there’s issue -

  • 184WB WDB (@184WB) reported

    @Telstra @Wonderwoman1967 And so, 4 days after this tweet, KUNUNURRA STILL HAS NO TELSTRA MOBILE SERVICE. Remote area, needs the coverage. What's the deal Telstra. EXTRACT DIGIT AND FIX IT!

  • bigaza2151 bigaza2151 (@bigaza2151) reported from Sydney, State of New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • obliviousgeek Jason Arnold (@obliviousgeek) reported

    @Telstra I'm overseas, international roaming is not working and I cannot contact anyone to help me. This is my last resort, can someone help me?

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • CandiceHeyen2 Candice Heyen (@CandiceHeyen2) reported

    I got one of those consolidation Loan thingys through a firm to help me pay off all my stuff Three years... Paid it off after two but this is technically my 3rd year hense Telstra Plan Credit Check

  • curiousaviator Curious Aviator (@curiousaviator) reported

    @MichaelWestBiz Commonwealth Bank, QANTAS, Telstra…privatisation of NSW Toll roads. Should I keep going? Bad idea… @DanielAndrewsMP @PRGuy17

  • GregStanden8 Greg Standen (@GregStanden8) reported

    Extremely poor form @Optus Great company to work for 6 months ago....seems Gladys has turned it to ****. Direct debit without my consent extremely poor form...guess I will take my $250 a month to @Telstra where I also get a dedicated consultant and not someone in India reading.

  • CeliaJanewh Celia O'Rourke (@CeliaJanewh) reported

    @Telstra @AGW_Emergency I've got an idea Stop attempting to band aid the issue and fix the core of the problem.