Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 03/04/2026 00:35

March 04: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    @Telstra My ref number is 3548872 for the complaint I lodged

  • Jack41897444 Jack (@Jack41897444) reported

    @NototyrannyNOW @Telstra Telephone companies service in Australia an absolute joke!

  • serehfas Angie Adamson (@serehfas) reported

    @AngelineBrasier Our telstra service is down again / as usual but we don't get notified as they pretend we aren't affected. Text is small and easy to transmit to it slips through when we get a tiny window of connectivity. 1/

  • TurnLeft_2022 🌏💨🔥💧TurnLeft-2022 😷 (@TurnLeft_2022) reported

    here is the latest update with @telstra their tech turned up to fix my internet, demanded access to my bedroom, i said no, they cut off my phone

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    10yr customer over 30k spent default $70 March due to cc upgrade can’t upgrade phones due to do not sell on acct. excellent pmt rec but nobody can lift flag on new system my choices wait 6 moths or leave thanks @Telstra @andy_penn

  • MattyJa86655780 Matty Jay (@MattyJa86655780) reported

    @Telstra Had a phone call earlier but cut out halfway through so something is wrong I don't even have a any white bars on my phone

  • Yankoz3 Yankoz (@Yankoz3) reported

    @NototyrannyNOW @Telstra Did they give you the covid BS excuses...short-staffed...challenging circumstances? Seems to be the mantra of all companies' customer service.

  • BATSO1232 BATSO (@BATSO1232) reported

    @Telstra @SmashingVR Fix upload speeds boss man

  • InfraArb David Roberts (@InfraArb) reported

    @Telstra I've had $100.00 credit in my account for 2 years and been unable to transfer it out after Telstra closed down my number without warning or facility to reclaim the number. Unable to contact @Telstra by phone or website chatbot.

  • becmohrbell Rebecca Mohr-Bell (@becmohrbell) reported

    @Telstra I wouldn't say that. The guy we spoke to couldn't help at all beyond suggesting we submit a complaint. Just want the phone. And also a credit to reverse the fact we've been charged for the phone for the last 6 weeks but don't actually have it