Telstra Outage Report in Hervey Range, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Crewcial
(@Crewcial2) reported
@Telstra I tried to make contact to fix the problem with my phone. none of the questions or options related to my problem. even one of the numbers 1258880 to ring is no longer connected. 132200 was no help. the store was no help.
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Kelvin Smith
(@kelvinrsmith) reported
Hey @Telstra are you aware how unbelievably bad/deficient/frustrating your support "messaging" service is? Given it's impossible to speak with anyone & this service achieves nothing (multiple messages ignored/timed out, repeated) clearly you hope we just give up in frustration
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Fred
(@fiiingers) reported
@Foxtel Nup. Kayo is far better. Ads are very annoying 4 k or not. Let alone telstra foxtel. That is ****. Issues = foxtel says call telstra. Telstra says call foxtel. I left.😳
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Kelvin Smith
(@kelvinrsmith) reported
from
Westfield, State of Western Australia
@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again
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Nicola Cox
(@nicolacoxint) reported
@Telstra You messaged NBN out for two hours last night for updates - not working well and see out until night 31/3?
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megacolour
(@megacolour) reported
Please @Telstra talk to me! The App doesn't recognise me, I got lost in your 'support options' online (read: "go away we hate customers bothering us"). I have a multi-pronged request to increase my custom, yet each time I try 132200 a bot hangs up a gives a useless text. #Telstra
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Suzi
(@suzi_squooze) reported
@Telstra I just had the best service from Stacey from Telstra Facebook support! I was so stressed & she didn't give up until she got an answer to my question. I have been trying to solve this for weeks so it was just so refreshing to get someone prepared to go the extra mile.
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Daniel Superina
(@DanSuper73) reported
@neil_killick @Aussie_BB 1/ Hi mate, I won’t get started on the past few weeks I’ve had. But - ALL of my troubles are related to NBN infra and not the ISP. Flooded Telstra pits, dodgy ‘fixes’ with how they configure the available ports, ‘leaks’ throughout the network. Ugh!
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Ruby~
(@ruuubaby) reported
@vexest @NBN_Australia @Telstra i will never support this company if they're doing this to you.
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Steph Thompson
(@steph_said_this) reported
Using the mytelstra app help messenger and it's been over an hour since I started talking to someone about tracking a device order from 7 days ago (which I was last told would arrive today) and they haven't even managed to tell me if it's been processed. @Telstra