Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 09/15/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • crouchingkitten Pieter Booysen (@crouchingkitten) reported

    Hey @Telstra I'm very uncomfortable receiving excessive comms after cancelling broadband: duplicate bill with warnings to pay + multiple texts to return equipment returned to store. Your app has outage :cannot contact you. I'm OK but do you act same with #vulnerablegroups?

  • Daris001Ian Ironp (@Daris001Ian) reported

    @Telstra My boss never calls, but he's an ***... sux being self employed.

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra Wtf has that achieved all week....I called and was told by Ryan the complaints receptionist he would call me back same day..never happened...I am over it..taking matters into my own hands now.

  • georgeharito George Haritonidis (@georgeharito) reported

    @rogue_corq @hackaday yep same here, one time the phone line pit in front of my house got flooded with water. I had to call up Telstra and get them to fix it, they could hardly understand me on the phone so they came out and fixed it. Couldn’t get more than 1200bps, let alone 33.6kbps!

  • ConnieGaLL CoNNiEGaL (@ConnieGaLL) reported

    @Optus @nickspilly I am having the same issue and also not receiving texts from telstra customers

  • MarinRymer Marin Rymer (@MarinRymer) reported

    Why do you make it so difficult to contact you, @Telstra? I was chatting with a man yesterday about something I ordered and needing him to fix my postal address because your dropdown box gave me my address 1/398 but then in the confirm address dropdown it would only give me 398!

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra So either he is not calling me...as why wouldn't he leave a voice message.especially as I had requested this? Or my phone is still screwed and I am not getting calls....so wtf am I paying for? If I am not getting notifications of Calls how am I supposed to run my business

  • nu11charb Ahmed NB (@nu11charb) reported

    2/2 I asked where is your responsibility, the MANAGER said we have millions of customers. @telstra You need to hire people who know how to help customers.

  • H3athyy Heath (@H3athyy) reported

    @RepulseGamingGG @Telstra My internet is down!

  • SudheerKumarJSP Sudheer Kumar (@SudheerKumarJSP) reported

    @Optus U know what, I've been vth ur network from the past 3 years, if u can't sort it asap, I'll definitely port out from ur network and choose 1 of ur competitors like @Telstra r @VodafoneAU upto u now. Likewise others will do the same thing as well, mark my words👽