Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra Investor Relations have contacted me and asked for my phone number so that someone can call me to either fix the problem or explain why I've had to wait days for resolution of the problem.
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra It's a neat trick, wouldn't you say, @acccgovau, selling a product with a 24 hour activation window and then encountering 'technical difficulties' which means it's impossible to activate within the required deadline? Is @Telstra the only company that has this problem?
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Adam t
(@Adamfloats23) reported
@BelongAU Extremely disapointing service so far. Been having constant connecting and disconnecting micro issues that prevent me from using most programs. I've seen multiple people with belong and Telstra have same issues but nothing is getting done.
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James Breuer
(@ilCacciatore_72) reported
@Telstra @XboxANZ So I have Xbox All Access. Thought the continued Game Pass Ult subscription was all set up but today I get an email from Microsoft saying it's about to expire on the 26th Dec. I do not want to be shut out of my GP subscription on Boxing Day. Help pls!
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Jane Lomax-Smith
(@DrJaneLS) reported
@Telstra Having had contact now with somebody new and very polite via DM and had the opportunity to explain to @Telstra for 7th time that they have not been able to deliver the alleged service, I can report that the situation has not improved, and the Telecom Ombudsman beckons
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𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
@Telstra Obviously when the wan is down the wan light is off. The other lights have all been fine! What is wrong with the wan for when it goes down?? Why does it keep happening?
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Dino
(@IamDMO666) reported
@Telstra All I know is that the phone line is not connected to the pit. I have had a technician out and I am waiting on the body corporate to contact me as no one can tell me where the phone line goes after it leaves the wall socket. My main issue is when I switch over to FTTC soon.
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Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra Parents been a customer for 40 years... but think we are all going to leave. TIO team are appalling... taken so long, won’t speak to us(just email) despite us asking for this. Haven’t addressed issue just rebated incorrect charges.
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra Meanwhile I’ve just been asked for the umpteenth time to confirm that the issue I have contacted them about relates to registering an ID.
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Peter Blacket
(@BlacketPeter) reported
@Telstra Easier fault reporting and listening to customers,I told them 15 times issue is at local telephone exchange in a rural area not at my residence. Refused to accept the fact , we are not dumbarse hillbillies.