Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 03/09/2026 16:50

March 09: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nathbush Nathan Bush (@nathbush) reported from Brisbane, State of Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • CarmelinaPascoe Carmelina Contarino (@CarmelinaPascoe) reported

    Resolution with Telstra in 1 day courtesy of the TIO after 3 months of beating my head against their "system"

  • MPX_Trader Mandi (@MPX_Trader) reported

    I have been trying to resolve my internet drop out issues for months now @Telstra .. nothing is being done about it! Now I can't even get through to support due to massive waiting time.. can you pls advise how to get my internet fixed? P.S. pls do NOT tell me to restart my modem!

  • fuckgoldd gold (@fuckgoldd) reported

    @antfireboy @zelooce @Telstra fr but phone that **** can suck a ****

  • rubyblue70 Damian Peacocks (@rubyblue70) reported

    @Telstra is there a internet/NBN issue in Morningside 4170?

  • burgys Wayne Burgoyne (@burgys) reported

    Resorting to Twitter again to get attention from @telstra. Now I’m told there is no move order in place. Although they sent the hardware they don’t have a connection for me. How is this possible? @andy_penn fix your bloody company. 1/2

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported

    I’ve been chatting to @Telstra’s “help” team in the app for 7.5 hours and counting. What a useless system.

  • theMickMorris Michael Morris (he/him) (@theMickMorris) reported

    Hey @Telstra … that issue includes TelstraTV working on my mobile devices connected to the network that your TV box suddenly can’t find (and no, the modem location or devices have not changed locations)

  • theMickMorris Michael Morris (he/him) (@theMickMorris) reported

    .@Telstra NBN speed problem by your diagnostics in app… No nbn outages or Telstra outages reported in my area. 24th as an “appointment time” is unacceptable. Advice?

  • TonyIKnow Tony (@TonyIKnow) reported

    I don't need a personal mobile phone whilst travelling, but I desperately need to keep my number for log in verifications and Govt Services etc. @Telstra advised me I needed to pay $30 per month just to keep my number active. This seems ludicrous if I'm not using the service.