Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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swollen *****
(@spazjuice) reported
@Telstra An esim is digital. I got the regular prepaid sim at the store. They tried to connect the account to an esim for me. Couldn’t find the prepaid service on the ‘system’. Gave me the qr kit to add the account to esim.
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UrGrooveIdoDeeplyDig
(@BagofHamsters) reported
@RonniSalt @Telstra Telstra’s chat app is ****, was on one conversation for 18 hours trying to get a refund. Had 3 shift changes absolutely mind fuckingly insane 🤯🤬🤯. Eventually they sent a cheque. It ******* bounced. Start all over again.
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Ickon
(@Ickon) reported
@Telstra Only to get sent to a chat person who has no empathy for the crap I've been put through. To make matters worse they don't even listen to a word I'm saying. To be fear the fault doesn't just fall on Telstra, the amount of idiotic NBN technicians I've been sent baffles me.
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Carbon Nada
(@carbon_nada) reported
@Telstra Hi Jessica, no we have heard nothing and each time we contact Telstra we are given a new job number, so we are starting all over again even though it is the same problem. A new modem was sent to us which we installed and it did nothing.
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swollen *****
(@spazjuice) reported
@Telstra I’m more than happy to upload the screen shots of me attempting that yesterday...it won’t paint a great picture of the kind of support people get from there
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Bond the Dog
(@Andycee007) reported
@Telstra your internet service in #Orange #NSW is utter fkn ****!
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Peter
(@psg_au) reported
@NBN_Australia @Telstra FFS - Can you two TRY to provide something that resembles STABLE Internet? My internet, over the weekend has been like a bobbing apple.... Down more that it's up. PATHETEIC. @ScottMorrisonMP - The most useless concept having to rely on TWO retarded Orgs
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra good to know as just a week or so ago I contacted your text support and they told me they couldn’t fix an issue I’ve been trying to resolve since dec 6. That is to close my home internet and phone accounts. It’s with the TIO as your lot we’re supposed to call by jan 18 & didn’t
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Gemma Edwards
(@Gemasp) reported
@Telstra Hi Dave, I’m trying to move my mobile & NBN service. Apparently it can’t be done in a single order online & I have to waste my time doing two requests. One would think if I was able to speak to a human on Friday it could be done in a single request....
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ACME Brick
(@ACMEBricks) reported
Not gonna lie, I'm gonna *****-slap ******** outta telstra until I get the right download/upload that I pay for. Every like = 50 slaps to a Telstra salesman.