Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Kim Maurits
(@KimMaurits) reported
@Telstra proving once again why they are bottom of the barrel in customer service. No landline or wifi, 4 p/calls, incorrect info each time. Can’t work from home so relocated leaving elderly dad on his own, hours lost on the phone, 36 hours and counting 😤😤 useless!
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Simon Dell
(@IAmSimonDell) reported
@mediahunter @Telstra It's a joke that's the level of service a national operator delivers....
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steven penberthy
(@stevenpenberthy) reported
@Telstra hi, is there any plans of fixing the 4G signal on the Newcastle line between warnervale and morisset stations also between morisset and fassifern stations? Most train trips I’m reduced to 3G one bar, which can’t play anything or hold a phone call
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moi
(@billrinoz) reported
It was bad form with the promotion @Telstra had last year to get new prepaid customers on to 5G. Sign up and then 3 months later they ditch 5G on it except if you pay $60 or more. Only reason I'm still on is data bank. Vodafone gives 5G.
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Jason Andrade
(@jasonandrade) reported
@Telstra It’s been a black spot identified since the Waterfall disaster* and it still exists today.. Surely, surely in 2021 a conversation to fix this could be had? Is there even a public reason why it has no plans to be sorted? *2003!
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Sunil
(@Sunil16272644) reported
@andy_penn hello Sir , sorry to bother you but telstra network is very bad from southern Cross station towards Geelong in Melbourne. Call drops, poor coverage and call handover, poor data coverage . KPIs need attention. It's one of the busiest route linking CBD to regional.
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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Jim B
(@jimbroson) reported
@Telstra Hi Jimmy, I'm happy to report an NBN Technician attended and were able to reinstall the cable and reinstate the service. The next important step so this doesn't happen again to others: I have useful, objective feedback for Telstra to help improve your process. Who can listen?
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL