Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/21/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra based on the last 14 years that I'm aware of, you have done absolutely squat in the areas I've mentioned given their piss poor reception. if working with govt is a necessity then we are screwed. they are more useless than telstra. I'm also aware that's a big call.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra As a leader, Andy needs to rent some places in the affected areas and see if he can still do his job or just have basic contact with people.this will at least let him know how he is failing these people who pay the same for **** service as other areas where the service is good

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra This last chat has been going 1.5 hours, excuses so far. 1. System Upgrade. 2 Emergency meeting

  • IGTennpo Kizro.FN (@IGTennpo) reported

    @Telstra is there still an outage in sippy downs and if so when will it be fixed

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra OMG have been trying to move my home internet service for the last 24 hours with Telstra, what used to be an easy process via a web form is now done via a chat service. Constant drop off, no answers, chats telling me they having IT issues. It is an absolute socking Exp.

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra It is not an outage problem I never have a mobile signal. I rely on wifi talk. If there is no power I have no landline either!

  • Alart99 Alli Bateson (@Alart99) reported

    @Telstra Yes the landline does not work without power! I also have no mobile signal without wifi!

  • CookCumberland Lukes Army Support Sydney@childprotectionadvocates (@CookCumberland) reported

    @Anonykatz1 Its probably the COW that emergency services has as it looks a bit out there also the telstra tower was down...

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @AndrewK458 Ha! Iinet is sending out a Telstra technician to fix it. They still run the infrastructure …

  • WilliamRyanPubs 🍺 William Ryan (@WilliamRyanPubs) reported

    @Telstra Just received my latest NBN bill - has gone up 5.6% from last month. No notification. Rang. Let’s just say that there are two superfluous words in the title of your ‘customer service operator’. I’ll be searching for a new provider, today.