Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 02/15/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • curmz26 Josh (@curmz26) reported

    Issues once again with @Telstra ... nothing loads. Then all of a sudden 100 messages come through at once. And to save you time and not waste my time with the run around, no there are no outages in my area.

  • Bradley_Saint_B Bradley Saint B (@Bradley_Saint_B) reported

    @Telstra @Telstra They're still calling! From a different Melbourne number every time. I'm unemployed and have applied for numerous jobs lately. I can't just ignore calls. I have to keep answering in case one is from an employer! This has been going on for years. FIX IT!!!!!!!!!!!!!!!!!!

  • shockdesign Rajesh Singh (@shockdesign) reported

    Hey @Telstra you still have spam callers, calling from 0352940524 advising customers that they've placed an order for an iPhone 12 (when they haven't) and then asking for a DOB to cancel.. you might want to chase/sort this out (especially as they're using your name)

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    My image of @Telstra A run down multi-story factory in Bangladesh full of internet servers. Locked in a small dark room, sitting on a plastic chair a single individual faces a glowing screen. Fingers busily maintaining a thousand different support chats! /2 #auspol

  • ftafra Frane (@ftafra) reported

    @Telstra Internet came back up late yesterday, but it did that before & failed over the last 11d. So I was waiting for communication that the issue was actually fixed. Waited 8am — 12pm today, nothing, no message, no text. Is it fixed? What was the issue?

  • Bradley_Saint_B Bradley Saint B (@Bradley_Saint_B) reported

    @Telstra Reporting achieves nothing! I've reported scams many times! Do something about them porting through bogus numbers! They are currently calling me every one to two minutes. I've had about 20 calls in the last half hour. ******* fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • warrenjmcdonald Warren McDonald (@warrenjmcdonald) reported

    .@telstra If you know you have an outage, please update your outages web site. Don't make us waste time all reporting it individually. Telstra NBN HFC been out since 11:30 AM today in South Western Sydney.

  • LIPS_VANTE mangolips💋⁷ (@LIPS_VANTE) reported

    @Telstra why is your service so ****? Paying $100 a month and you give me crap on a silver platter.

  • HeatherSmithAU 😷💉Heather Smith (@HeatherSmithAU) reported

    @sholtomac @Ausgrid I'm sure it does not help, but @Telstra NBN has been off and patchy all moring in Camp Hill

  • blerchie Blerchie (@blerchie) reported

    @Telstra Sure have. Several times. As I’ve been told this is a “complex Level 3 WMO Tech issue” whatever that means customer service have no idea about the problem or how to solve it which makes it more frustrating