Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marquis d'Killara
(@pfbt) reported
@Telstra @TelcoOmbudsman @TelcoOmbudsman, Telstra should be fined billions for the way they treat their customers. Shareholder return (paltry as it is) and executive bonuses are, one imagines, the only thing that matters to them. Is Telstra motto ‘just serve the customers ****’?
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AshleyRDavies
(@AshleyRDavies) reported
@Telstra you are a disgrace. Called to reschedule an NBN appointment and you disconnected me. Dealt with two agents who were quite possible the worst I ever dealt with. The call back was was 50 mins late and then as we were testing he hung up.... case ID 12645473 I expect a call
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Renee Dee
(@ReneeDe43613185) reported
@andy_penn Lol!! That’s funny! There’s nothing ‘smart’ about your co!! The experience I just had is beyond infuriating. What idiot comes up with the id procedures & practices? If you are trying to make it so hard I change telcos.. job done! I wouldn’t be proud of working for Telstra!
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Michael Burgess. MAICD MAIPM F.EdPlus
(@BurgessMlbcons) reported
An interesting dilemma. On the one hand Telstra tells me NBN has work happening in my area so hence that’s why I am getting 9 instead of 100mbs. But NBN advices no work happening!! One will never know!!
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Jake
(@JakennaR6) reported
I've moved house 6 times in the past 5 years. Every time I've moved Telstra tries is choke our internet and not give us speeds we are paying for hoping we don't do anything about it. **** you scummy *****.
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Girtbyseamotherf&$@ee
(@GreattobeAussie) reported
@1nfect3d @commonsense058 @VictorianCHO I’m just going to have a fleeting g visit to Telstra with a problem I have Said no one ever
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Johnny ThePrick
(@JTheprick) reported
@Optus I'm a Telstra customer, **** off!
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Jonathon Kelly
(@JonathonKelly15) reported
@Telstra Is diabolical in its customer service. Diabolical. Their actual phone service range has gone downhill also. Optus is now ahead.
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AshleyRDavies
(@AshleyRDavies) reported
@Telstra @andy_penn .... terrible customer experience today... help please #telstra #disconnect #customerlast
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ash
(@ashleighkatexx) reported
Telstra have no shame. They’ve been awful to my mum saying she never sent her phone back and she did. 3 years on and they were going to send her details to a debt collector. Someone finally said they had wiped it anywho then they backtracked. **** Telstra