Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 03/23/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dalmanac Tony Persoglia (@dalmanac) reported

    @Telstra @NicoleCasper74 A DM? Some 17 hours after the fact. The social media team is working about as well as the support service.

  • AngryBi07985075 Angry_Bird (@AngryBi07985075) reported

    @andy_penn Hello Mr Penn, how do I get in touch with right ppl to place a complaint against abuse at work at Telstra? I'm being directed and redirected and honestly it doesn't look like anybody cares

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    All I need is you to test it on a wired connection, first speedtest Telstra (Perth) to find your actual upload speed then do another two to Singtel (Singapore) and Telstra (Sydney) Looks like my frame drops to twitch are a side effect of this issue. Send url/results in dm!!

  • PercivalRoad Percigirl (@PercivalRoad) reported

    @Telstra How do u make it known its an emergency. My inlaws are elderly with known medical issues...we were on hold for close to 2hrs until we gave up

  • s1cox Simeon (@s1cox) reported

    @krONik @Telstra Go to a shop - you can stay until they sort your problem and they can't fob you off. @Telstra customer service used to be excellent but it has now fallen off a cliff.

  • diva_ex_machina diva ex machina (@diva_ex_machina) reported

    @FeathersMcGee Considered that with Telstra. Only got reception from the far corner of my deck. But then I found Optus gets me minimal service out here, off of Telstra's towers. So got a second sim for my phone. Cheaper.

  • Velona Paul Velonis (@Velona) reported

    @Telstra you are charging me for a service that I disconnected, none of your service desk FAQ are helpful. I appreciate you are experiencing high volume but I actually need to talk to someone about this.

  • BMcSport Brett McKay (@BMcSport) reported

    @Telstra Not good team - you asked me to go to your secure platform and now you've lost interest. A bold strategy, given my issue is your appalling responses today...

  • pmaguire11 Patrick Maguire (@pmaguire11) reported

    @BMcSport @Telstra I received tech support from Telstra a while back. A stretch calling it that. Useless. They attempted a follow up call to ask how the support was. I ignored it. Same guy called and left voicemails over 100 times in a month. Up to 10 times a day at all times of the night.

  • WandererOfSpac1 WandererOfSpace (@WandererOfSpac1) reported

    @Telstra Hey, sorry for the late response. I managed to get an NBN technician to come around today, and they were able to fix it. Thanks though.