Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Florence
(@_deeflorence) reported
@Telstra We have the 4G backup. It has never worked. We’ve been sent 3 modems and none of them have 4G that works.
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Wynne
(@Wynne_Dog) reported
@Aussie3_1_13 I'm with Telstra & I'm getting 1 each day. Diff numbers. Blocking each. Weird ****. I've no idea what they are.
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Mel
(@melaniemaslem) reported
@Telstra Now it’s Monday @andy_penn - we need the internet to work for work. Your outages tool still doesn’t work and you’ve failed to communicate any plan to resolve this ongoing problem.
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oli
(@OBradaric) reported
@Telstra @jimmyrees Hi telstra on 10 Aug one guy placed 2 sim plan orders for 45 xs and 15 xs mobile broadband never heard or got the order only ref he gave me 17284681 and ref GESPO000453669 spoke to cust serv they say will follow call never did and got stopped from. Chat messages failed to help.
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mOrganics-kim.morgan
(@mOrganicsKim) reported
@Telstra can you please assist? My mothers landline is not working. Is there a problem in Sydney? Thanks!
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Dee Florence
(@_deeflorence) reported
Thanks so much to @Telstra for cutting the internet out on the live press conference repeatedly. They refuse to fix my internet issue because it only cuts out when it rains and the technician will only come when it’s not raining and they can’t find the fault. 🙁
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Mel
(@melaniemaslem) reported
@hnchu1510 @Telstra Same problem in Sydney
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Paul O'Malley
(@paulomalley) reported
@techAU @Telstra Same suggestion. The issue is that because they are coming from legitimate phones and numbers and no two messages are the same, it is harder to block. Telstra shared an exchange post all about it.
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Ninh Chu
(@hnchu1510) reported
@Telstra Can you please confirm if there is any maintenance and issues going on in this area? i am running out of my patience with Telstra! $85 a month for all of this? Well I coudnt use your service this month? I request a call back with explanation and request a credit/refund this month
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Alister
(@alisterrobbie) reported
@M_Doherty00 @Telstra There’s also the opportunity for Telstra to be the white night here and potentially do something to help customers from all networks, not just their own. Good publicity, no?