Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeoid Mike Howells (@mikeoid) reported

    @Telstra No, fibre is still disconnected, relying on 4G backup with very poor signal. My point is that none of the Telstra customers affected by this outage have had any communication from Telstra. We’ve all had to call.

  • Jo98715467 Jo (@Jo98715467) reported

    @Judith54Nunn Have the same problem nor We are told there is a problem so we are now on backup. Nbn said to contact telstra to get a tech around??

  • iMaximusTrade Max Imus (@iMaximusTrade) reported

    @Optus @VodafoneAU @Telstra Please make calls to Ukraine free of charge. Help your customers needing to connect with family, friends and loved ones in Ukraine. #FreeUkraine #callstoukraine #freecallsukraine

  • Minus777 Peter (@Minus777) reported

    @Telstra @spannerhead29 They already know there's an outage.

  • danieljohnyoung Daniel Young (@danieljohnyoung) reported

    Telstra must work really hard to make their website this disfunctional. @Telstra24x7 Sign in with the bigpond user name we forced you to have. Now sign in again. Oh hey, you need to sign in. Unbelievable.

  • Minus777 Peter (@Minus777) reported

    23 Days after requesting a plan upgrade which was supposed to take between 2 to 24 hours still hasn't happened. Yesterday Telstra filed a complaint based on a fault that no one has said exists. NBN technician called us and said there was no fault. @telstra is a total #circus

  • lmLycan #SithLycan (@lmLycan) reported

    @Elyte96 @Telstra Thats ******* terrible

  • Kimota Jonathan Crossfield (@Kimota) reported

    @Telstra Yes I noticed this morning the website had updated to “no issues” so rebooted the modem and it came back. Thanks.

  • PracticalGeek Kelvin de Waele (@PracticalGeek) reported

    @Telstra Karla@Telstra Aitkenvale sorted it. The staff there are great. 1 phone call while on the tarmac & by the time I landed the order is in progress. Gold Support Chat thing was fast but useless for Velocity & the phone support was worse. I get you gotta save money but man it’s crap.

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @stopthecrapnow @Judith54Nunn When you get an Australia case manager, which happens after Telco is contacted , the service is very good. They are up against it with the crappy copper cable and distance from the node. Telstra employees are very good . One bloke told me his payroll was done in India.