Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 12/24/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hgo7627 HG (@hgo7627) reported

    @Telstra I’ve had 26 interactions with them and all you get are platitudes about working hard, yes it’s frustrating, etc. I bet if it was for a big business, there would be significant effort. Victorians have weathered a terrible storm and now this for some is devastating.

  • riffwithbiff Heath (@riffwithbiff) reported

    @RachelBoakPhD @SpotifyStatus @SpotifyCares Happening to me in Australia as well. Have spoken with escalations team at Spotify more times than I can count, nothing works. Still won’t work in mobile data on app. Mobile data will work on browser so it’s not the cellular network (telstra). ios 15.1 update and latest Spotify

  • OzzieoftheNorth Aussie of the North (@OzzieoftheNorth) reported

    @riffwithbiff I’m also having the same problem @Telstra. iPhone 12 Pro. Greys out as soon as I switch off wifi.

  • ManOfFortuneOG ManOfFortune (@ManOfFortuneOG) reported

    @VERTiiGOGAMING Go cable with iinet bro, hasnt let me down since i swapped from ****** telstra

  • heygayesha Gayesha Perera (@heygayesha) reported

    @Telstra is there an outage in the Melbourne south east?

  • JakeLapham Jake Lapham (@JakeLapham) reported from Scone, State of New South Wales

    @Martint672 @SpotifyCares I'm with boost but it uses Telstra network... might be onto something

  • THESHYSZN ShySZN (@THESHYSZN) reported

    ******* TELSTRA PULLED OUR 5G NETWORK SO WE'RE STUCK ON THEIR NORMAL NETWORK WHICH IS DOGSHIT

  • ChrisMc75762251 Chris (Mac) McKay (@ChrisMc75762251) reported

    @andy_penn Mr Penn have you reviewed how many complaints there are against Telstra there are here? No didn't think so it is time for you to resign and leave. Maybe a petition will help "Fire Penn Now" I'll give it a shot

  • ramnijhawan Ram Nijhawan (@ramnijhawan) reported

    @Telstra 7th day without phone & none from Telstra cared to fix small issue. Everyone says they've riggt to respond in turnaround times that renews daily. They were not supposed to disconnect when not connecting. Only us who are suffering without phone & copping costs of Telstra's laxity.

  • ChrisMc75762251 Chris (Mac) McKay (@ChrisMc75762251) reported

    @Telstra The last hand I'd want to get help from would be Telstra. I get better technical advice from K-Mart than your shower of ****. Your staff are lacking in everything. After 30 years I'm changing to Aussie Broadband you too can change it is only a call away