Telstra Outage Report in Hervey Range, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Telstra
Telstra is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Donkeatsmeat
(@donkeatsmeat) reported
@Telstra I cannot believe how rude your customer service is. Getting told as a customer it is my fault for not reading a contract and that I do not listen when I asking the operators name. #poorservicetelstra #disappointed #nocustomerservice
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Jesse Jameson
(@JesseJa80458316) reported
@smh @KnottMatthew @latikambourke What happened to the $50 billion spent on subs a while ago but the proper NBN rollout wasn’t worth that money and look at our Fibre To The Crap service. Telstra got paid millions for 10 metres of copper to your house.
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chrism
(@bulldogproud2) reported
@Ankles56 Wow, definitely your lucky day! I have never got through to Telstra in less than two hours.
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The Hermit
(@zeppelinshermit) reported
@Telstra If my internet has gone down at the same time for the last 3 days do you really think it’s my modem?
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Luke Johns
(@FattieJohns) reported
@Telstra I'd rather your CEO see this, so he knows how poor of service I'm being provided with right now! Beyond a joke!
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn If I want to get service for my business from #Telstra, it is asking me if I wish to Authorize Telstra Social Messaging to access your account? This violation of my privacy is a disgusting abuse of the customer relationship. AVOID #Telstra, whatever you do.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn #Telstra is supposedly a telco. Its business service is so poor, yet the last thing it shows the initiative to do is to pick up the phone to help a struggling customer. If your business wants services that solve problems, AVOID #Telstra, whatever you do.
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mxtz
(@Mxtz2K) reported
if @Telstra follow @74Damo said he will poor hot butter on his head
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Paula
(@PJS_84) reported
@Telstra It says that there is no outage but that's not the case. It's been out since 9:20. I recieved a text at 9:48 and I was on the phone with someone from Telstra before then and she confirmed it.
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kduncs711
(@FruitBreakBrain) reported
2 years ago I purchased a phone outright and signed onto a @Telstra contract. Two months passed and I had not received a bill. I contacted them and spent an hour+ on hold, only to be told they will fix it and call me back. A further two months pass without receiving a bill. 2/8