Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/21/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vipguddu Vipul (@vipguddu) reported

    @Telstra It was setup by teletra during outage and I removed with instruction provided. Its still forwarding, and i can not see in my telstra account. It brings me back to main page everytime i click manage forwarding.

  • centminmod George Liu (@centminmod) reported

    @Mrwhosetheboss In Australia, I still can't get 5G service. I'm literally 800m away from 5G service area with Telstra Australia and 500m away from 5G service area with Vodafone Australia. One day 5G!

  • clairebennett38 Mummy Bennett (@clairebennett38) reported

    @Telstra I have sent a DM. But, to be honest, I'm not holding out much hope. 3 hours on Friday and 3 hours today and the issue still hasn't been resolved!

  • R4M845 R4M845 (@R4M845) reported

    @troydodds @VodafoneAU @Optus I'm with Belong which is a Telstra reseller carrier :) no issues

  • clairebennett38 Mummy Bennett (@clairebennett38) reported

    @Telstra your Customer service is non existent. We have no internet and you really don't care!

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @deemadigan Ivan clearly doesn't work for Telstra

  • Its_Lucky_Phil Phil (@Its_Lucky_Phil) reported

    @AlanBixter How good is the ANZ IVR system?! Almost impossible to get through to a human! The only way that works is to say "complaint" when it goes into that ridiculous loop of asking about your query. Almost as bad as the Telstra IVR!

  • KathrynDunne7 Kathryn Dunne (@KathrynDunne7) reported

    @Telstra West Haldon 4359. We would love to change providers but unfortunately y’all are the only damn option

  • Qskeptic Bob Bruce (@Qskeptic) reported

    @YogaGer Telstra knows our landline doesn't work but they won't fix it unless I wait in a queue for five hours and prove my bonfides. It's been hacked by people scamming for credit card numbers....Telstra deny this.....

  • rgennai Robert (@rgennai) reported

    @Telstra @NBN_Australia When I reported it the service was already down by well over an hour. I think 1 hour of downtime is time enough to declare as such on your outage page. Yes I did get an estimated restoration date .... June 22nd !!!!