Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Oz By Drone
(@ozbydrone) reported
@Telstra - My HFC @NBN_Australia upload speed in Sylvania dropped by 50% after an outage on 29 Sep at 4:47 am. Your agent told me that my current speed is now the expected speed for my plan, but he cannot explain the change. Has Telstra made plan changes on or around this date?
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wayne elliott
(@wjelliott1) reported
@camybobany @Telstra I have the same issue with Telstra about Air app. Towers up the road and cannot connect no matter what I do. I live in Sydney cbd. Dealing with online help is exasperating. In lockdown it means cannot backup phone etc.
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Coolhand
(@DavidLuke4) reported
@Telstra just had a phone call from ‘Telstra’ suggesting I had issues with router and internet speed and offering to assist with this? Would this be a scammer?
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David M Watson
(@D0CT0R_Dave) reported
@Telstra Thanks Tori—still no reliable internet despite weeks of back and forth, complaint Reference: 19006320
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antqld
(@tonysmart57) reported
@TMFScottP What about the NBN customer service failures.?? I’m mean it’s still owned by the government. The LNP privatised Telstra 25 years ago.
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Pablito
(@paulsbootique) reported
@Telstra Yes, the payment still didn’t go through, must be a banking issue, still can’t setup auto recharge getting errors. “ We’re currently unable to set your auto recharge. Please try again later.”
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Bruce Nibbs
(@Nibzeee) reported
Ahh more joys of @Telstra..... You need to change your password on your email because somebody has changed it. Their their solution is to send a link to your email account..that you cannot access because the password has been changed. 2 1/2 hours on the phone didnt assist.
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Pablito
(@paulsbootique) reported
@Telstra My support message finally got a reply so hopefully we can resolve asap
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Bloon
(@BloonAu) reported
@Telstra @physicsfnt fix your internet phil telstra sucks
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L Jac
(@LJacloon) reported
@Optus Ps we’ve tried @Telstra too and just as bad.