Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 02/07/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra If I was desperate, yes. If I didn’t have a phone, yes. If it was an emergency, yes. Not *bc* it’s free, bc it was necessary. I couldn’t use a pay phone 2 decades ago when I ran away from my abusive partner. I couldn’t call the police, or my family, & had to walk km’s for help.

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra @chilenitos22 Just cancel and go to Optus

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra Telstra mobile reception has been off hours everyday since Sat Oct 9th. Mt Wombat tower. Not even 1 bar of 3G I'm paying for data & a service that's rarely even ON! a blatant rort. been like this all year. Please escalate this #20813170 $$$ for you nothing for us 👎

  • KiduDj Dj Kidu (@KiduDj) reported

    @Brad__73 @andy_penn Surely better than other. Have a plan to use backup. I think your problem is not with Telstra, but the person who architects your comms platform. Change your IT advisor. I think potentially Telstra may have advised you to invest on backup?

  • GPFF1888 Gerry F (@GPFF1888) reported

    @Telstra need help with my order as im not gettong customer service you claim to pride yourself on please DM me

  • skwashd Dave Hall (@skwashd) reported

    Ah Telstra, 11/10 for consistency. I had low expectations and yet again you didn’t fail to disappoint. We’re almost 40mins into a chat session and my new esim still hasn’t been activated.

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra What difference does that make? I'd like a month where I don't have to make contact with Telstra because the service is off. No apologies, no compensation it'll be off again next week without warning no doubt. Telstras pitiful level of service impacts my mental & physical health.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra Ha ha! I can’t figure it out either. Customers stay with them no matter how **** they are.

  • CheekyKahoot 00 (@CheekyKahoot) reported

    @Telstra ughhh its still horrible please fix i dont understand everything is fine connection wise but he ping just jumps to like 3000 out of nowhere then back to normal, i usually have almost perfect connection idk whats wrong

  • DuffmanGay The Duffster (@DuffmanGay) reported

    @lukesmindright Most of the other Telcos don't put you through this garbage. Just cut your losses and select a new phone company today. Cheaper, easier, better support and better selection. You know I'm right Luke. Anyway - good luck and hang in there if you stay with Telstra.