Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Osirys
(@osiryszzz) reported
@Telstra there isn’t much to troubleshoot, it simply is the way telstra handles bandwidth. lots of internet being used at a certain hour? bandwidth gets limited. my issue is that i leave in a rural area, get telstra band 28 (700mhz), use netgear nighthawk m2. at best get RSRP -86
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🐀 Moloch horridus
(@actualeyez) reported
@carly_solstice Just like every Government Department, the Banks, Telstra... hiding bad customer service behind the new normal.
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Leigh Brenecki 🏳️⚧️
(@ExcitedLeigh) reported
@voltagex and I absolutely would not put it past Telstra to have a dedicated support team for "high profile customers" or something
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Noel
(@NoelBt) reported
@PaulFletcherMP @CommsAlliance @NBN_Australia and at 13+ % higher costs. NBN keeps going up where ol reliable technology, despite telstra dominance prices did come down, admittedly through competition, which Mr Fletcher you have now outlawed and made harder with Broadband TAX. might as well be back in 1980 one legal monopoly
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Lem
(@LemFN_) reported
@Telstra We did this trouble shoot thing on your website and it detected a problem I think and they fixed it. But the upload speed is still inconsistent. I 5 upload and on your website it says I should be getting 6-8 upload
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Lachlan McIntosh
(@Lachlan_Mc) reported
@Telstra but you know... as with all things @telstra... nothing is ever easy... it's taken what an hour to do a 5 minute task and chat support as still pissing about trying to validate using a number that hasn't been active for 5 years... go telstra
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Misty #AlboForPM
(@kyliewr1) reported
@Igh0108 They say I’m Telstra I say no you’re not They say I’m the taxation office I say no you’re not They usually hang up but if they don’t I say you and your family gonna get sick BAD KARMA. And they always hang up after that comment
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Lachlan McIntosh
(@Lachlan_Mc) reported
ahhh @Telstra how i hate thee.... how can you still be a thing with the worst customer service in the world...
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DulwichHillEcon
(@econ_hill) reported
@finbaromallon @myriamrobin The copper network is actually massively unprofitable for Telstra to maintain and run under the now USG. Because post NBN few customers are on the legacy copper - highly sub scale and only in the 8% of premises where NBN has not laid a fibre cable, and uses satillite tech
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Mons
(@monseee27) reported
@EmRusciano @Telstra Did you get the name and ID of your @Telstra bot? I'd love this level of support from Telstra