Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 12/16/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dfc005 Matt Clements (@dfc005) reported

    @Telstra I have tried that and still get the same issue when I click on "Change Plan ->"

  • jac JAC (@jac) reported

    @Telstra Boom! Well played… maybe help @BWSLiquor get a working phone service?

  • Acridzero Acridzero (@Acridzero) reported

    @Telstra Thanks for responding, It's actually working again now. please disregard. was only having issues for about 30 mins.

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra CEO team is full of it. Have had more success with calls that land overseas. CEO does not give a toss about individual's and the ongoing bad landline. As long as his own services are working!? @3AWNeilMitchell @andy_penn

  • JustJulianRoss Julian (@JustJulianRoss) reported

    @Telstra Honestly, it has been happening since we moved houses in April. Support literally told me last week took look into the issue further I have to pay for “premium support”.

  • Timboc68 Tim (@Timboc68) reported

    @Telstra Waste of time raising a fault as Telstra blame the NBN Co saying it’s there problem and NBN Co say it’s Telstra

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn Listen up, Andy. This is now personal. It seems that in its social media team, Phil and Tori are as ******* incompetent as everyone else in solving a business customers' problems. All I want is to log into my account online. AVOID #Telstra, whatever you do.

  • tpcarman Tim Carman (@tpcarman) reported

    After almost 10 years as a happy & loyal @Telstra Broadband customer, last month they notified me that they would be halving my internet speeds and charging me more $$$. Well to that I say farewell to you Telstra, and hello to @superloopnet #NBN

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    @Telstra The 4G strength still seems to be dipping up and down in the CBD.

  • akagillies Amanda✨ (@akagillies) reported

    @Telstra It’s not up and running. It took around an hour with the online help chat via your app to be told it’s apparently the NBN and I now need to wait until Monday for a technician. No internet until then, if they can even fix it Monday.