Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 10/17/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Laine67492718 Laine (@Laine67492718) reported

    @friendlyjordies @kbrspace Hire Gladys as a drawcard to get greater market share? Is that the strategy they are backing to work? Wish I was with Optus so I could cancel and go to Telstra.

  • cbiggins Christian 💉💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • theMickMorris Michael Morris (he/him) (@theMickMorris) reported

    If I wasn’t already bald I would be with the blame shifting between Telstra and NBN - and the appalling shitfight of Internet speed by the LNP ****** - 200m from a phone exchange and they try to say it’s about the distance resulting in **** speed - *******!

  • AuStinkTank AuStinkTank - you don’t get an equal say, idiot (@AuStinkTank) reported

    @tchbastard @ALDIMobileAU has been okay as it’s just a cheaper way of getting Telstra coverage. Just don’t have any rollover issues with new or stolen cards or they take all of your built up data in a heartbeat. They are heartless ******** in that regard.

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @JeffSundstrom @GladysB @Optus There's really only 2 networks, Telstra & Optus. All the others are hang off those 2. If you live in a regional area, Telstra would be the only choice. Optus is crap outside the cities.

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • arthacket Art Hackett (@arthacket) reported

    @tchbastard As they're all vile, why even bother with Optus? Their "service" seems worse now than when I was with them 26 years ago, eg:3-5Mb down/Optus-AusPost, 355MB down/Telstra, now, same location 1.5km from a major regional town centre. Same rubbish for Vodaphone. Telstra,Aldi or Boost

  • AlsPatch Als Patch aka Allan Campbell. Food Gardener. (@AlsPatch) reported

    @TheblackTracker Only ever used Telstra here. Glad to have stayed with them only. Heard about some of the others and not great service.

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra So months of outages? Awesome service. Where's my refund?

  • Neopseudo 💧Sociable Socialist ✊🏿💉💉💉 (@Neopseudo) reported

    @srzizu @blakandblack @Telstra We never use a landline so that’s one issue I won’t have to deal with 👍✊