Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@jvxcec) reported
@Telstra there is a bug on your app. I cannot pay my bill using the app. It defaults to an old card I have. I can’t remove the old card and when I select the correct card it defaults to the old one. I literally can’t pay. Will you charge me a late fee because your app is broken?
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Book Reviews
(@TheB00KWarren) reported
@Telstra have again thrown my family into disarray. After lving us w/o net conx for 5w due to our home move order not being processed prop, then closing my complaint & not issuing credit or covering prepaid costs desp 5-6 req 4 help, they’ve now BARRED us 1/2 @3AWNeilMitchell
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Fiona Lake
(@FionaLakeAus) reported
@Telstra Thanks but it's a general problem. Not just my phone, other regional residents & travellers too. A variety of locations. Got what used to be enough bars, but phone not downloading or uploading. Presumably related to 3G, 4G change.
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Scott Taylor
(@s_cottyT) reported
@Telstra Yorke Peninsula, South Australia. However, the problem isn't isolated. It's statewide
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Evie.Shop
(@evies_shop) reported
@Telstra both my husband and I have had charges on our card from your company. We don't have your service!! Letting you know, we have reported to our bank
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Kerryn Armstrong
(@Kerrynarmstrong) reported
@CrownePlazaHun sad state of affairs when Telstra out does you on customer service. two hours on the phone to find out you won’t honour a booking cancelled by you, due to covid.
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Jared Sampson
(@jpsambo2) reported
@Telstra I’ll send a carrier pigeon for a “chat”, probably achieve the same result. Does anyone at @Telstra actually believe that regional coverage is anywhere near acceptable? This is not a new issue!
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James Shelton
(@fred1976) reported
@wtf1official @XPBImages Reading the following... "Telstra wishes to advise that this service is no longer available, please try again later"
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Clear
(@CLEAR1FY) reported
@Telstra No you’re not, you’re useless I’ve been trying to get help for hours but you’re the equivalent to a monkey pressing buttons on the keyboard.
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Rural AUS Matters! 💉💉💉
(@UndaSthnXiStand) reported
@FionaLakeAus @Telstra Quite simply, network improvement isn’t keeping up with demand. Infrastructure improvement virtually stopped during COVID, whilst demand exponentially increased schooling/working from home. Pre COVID our data thirst doubled every 16mths.