Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/16/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bhoteNP Phillip Votey (@bhoteNP) reported

    @Telstra no...it took all day for me to receive network...I was receiving any call and I couldn't make one 😡🤬🤬...

  • thujeyngetup thujey (B-8EIGHT) (@thujeyngetup) reported

    @Telstra Yes Kaitlyin network seems off today

  • rippleali Ali (@rippleali) reported

    when you spend your Tuesday evening looking at FB I hate @Telstra groups because they treat you so badly

  • timmy_paps Tim Papas (@timmy_paps) reported

    @Telstra Been waiting 1 month for 5G business broadband to be fixed.. still no result. Would love some support.

  • SparkSebastian Sebastian Spark 🇦🇺 (@SparkSebastian) reported

    Hey @Telstra my 5G modem keeps dropping out I don't know if it's a outage but it happened last night as well and I haven't happened for a week or so with our new 5G modem

  • Serendipidude MarkusBiggus (@Serendipidude) reported

    @lukerhn @Telstra Never found a Telstra portal that is actually usable. At their Vantage conference a few weeks ago they’re gaslighting senior managers how great their online services are. I’m thinking no one else here is an actual customer that has to use their online services, often nightmare UX

  • rippleali Ali (@rippleali) reported

    @Telstra haha already had a case manager who continued to lie to me. your company sucks. What could have been resolved easily is now going to cost a lot of time and money. I hate Telstra. You have also just lost 3 telephone services and my internet.

  • SwimSallySwim 💦💧Sally Edsall (@SwimSallySwim) reported

    Anyone here with knowledge of Telstra / NBN / fixed wireless? A question about Internet provision. We are with Telstra as provider and have fixed wifi (a dish on the roof). We are happy with the service and speed.

  • rippleali Ali (@rippleali) reported

    @Telstra haha no they won't, your company has no interest in finding a solution

  • grantpallant Grant Pallant (@grantpallant) reported

    @Telstra any chance getting better coverage in hay river and all around Clare valley as seeing adds for ombudsman asking about no response from telcos about bad coverage #beentolong #contactombusman