Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/10/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipH70597648 Philip Hudson (@PhilipH70597648) reported

    @MrTVAus What is the purpose of Telstra being a broadcaster? Telstra broadcasts nothing? I never have gotten it, it makes zero sense

  • rhamus13 Duke Maloney (@rhamus13) reported

    @Telstra You guys are the worst 3 year's & the internet never works properly that upgrade was well worth the money 🤦

  • __geekgirl__ erin kate (@__geekgirl__) reported

    @WeekOnWednesday @mariewalsh18 Fun times. I’ve been waiting on @Telstra to fix their f*ckup for 6 months now. Unstable internet as a Virtual Assistant means I’ll lose my business because I’ve run out of savings to live on and have lost multiple clients to their incompetence.

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    hey @telstra, could you update your mobile bill you send to people to include the total data used - this way we can migrate down to smaller plans where we arent going close to the data on the current plan. Included but no total - to avoid exactly that?

  • carlfish Charles Miller (@carlfish) reported

    One advantage of this asymmetric routing was that any customer doing a traceroute to find out why their Quake pings sucked so badly would see the generally direct Telstra hops, not whatever weirdly circuitous route it took their packets to get back to them.

  • galumay Ricky🏄🏼‍♂️ (@galumay) reported

    @stilgherrian @BoomerDea Resellers like Boost can't offer it because the wholesalers like Telstra refuse to support it for them. So all consumers will probably lose out, forced back onto legacy telcos. I also wonder whether telcos in most non 1st world countries will now move to eSims, I doubt it.

  • AttardMon Monica (@AttardMon) reported

    Hey @telstra - any chance of urgent assistance on day pass issue??

  • avava45 dawn lambie (@avava45) reported

    @Telstra it was Tech support I spoke to. have not been able to email my family in Queensland and Japan. so upset. yes, should not have yelled last week but was talking to .... stopped this time as my home phone no. would not cancel to ad mobile no

  • MrNitters MrNitters (@MrNitters) reported

    @AFL @Telstra ****, just make him an inaugural legend and move on! BORING - it was good when I was a kid, but not anymore!

  • SillBill_321 Priscilla Matheson (@SillBill_321) reported

    Since to death of this crap. Free to air and you can't even watch the channels without a 3min delay @Telstra TV and @9Now every bloody time. This login crap is ****. Free to air login should be an option or stay logged in!! Not lick you out