Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Lam-MacLeod
(@Idealaw) reported
@erstkate Omg that sounds awful. You’d think they’d do better with business accounts but no. I remember going back and forth for months trying to get Telstra to correct an error in our free yellow pages listing because they refused to talk to me after I cancelled our paid YP listing.
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Brett Keleher
(@thebrickcleaner) reported
@Telstra Apparently this is an NBN Co issue, but my dad is a Telstra customer and it’s your responsibility to ensure that he has the service he pays for! At one stage someone told hi. To contact NBN Co himself! Poor service
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Hardik Akbari
(@xoxINDIANxox) reported
@Telstra Ref number: 10875101. I have contract copy signed by telstra store person in both section customer and representative. Its weird that he signed in the customer place.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves
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Linda Booth
(@LindaDBooth) reported
I’m so freaking annoyed with you @telstra - I’m supposed to be in an Unlimited download NBN plan, and you’ve speed limited me after 200Gb - even after I queried the notice I got with one of your ‘support team members’ - such crap service!!!
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The Purl Box
(@ThePurlBox) reported
@frensler @Telstra Have had really bad experiences with them lately too - A x
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Marc Lubin
(@marclubin_au) reported
@Telstra having nbn issues. Went thru the app and got an incident number (INC14445258) but can't get through on app or phone (1hr!). Mobile backup not working either. Are you able to help with any info? Is this widespread?
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ZOOTV1978
(@ZOOTV19783) reported
@Telstra Your response is case in point. Not interested in customer retention.
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Christopher Laughlin
(@claughlin) reported
@kirstenk221 @Telstra Our @Telstra internet has been down in Bulimba too, since Saturday evening. Come on, Telstra. Get this fixed!
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Anchovy Speculator
(@Cdchi1) reported
@Telstra Are your complaints team going to give me a proper resolution & acknowledge that you STUFFED UP (ie ripped me off), or keep giving me same response that avoids the issue? @acccgovau You're BANNER said free buds with A52 purchase, no promotion end date in the banner!