Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/10/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MalvernOverlook Malvern Overlook (@MalvernOverlook) reported

    @Telstra been trying to log in to My Telstra for a couple of days. Keep getting “Something went wrong. Refresh or try again later”. No good. Here on holiday with pre-paid SIM. Need to track usage. Help please! Thanks

  • BongoBunki Pog Mo Thoin 🏴‍☠️🐀 (@BongoBunki) reported

    @ScorpioGCoast @Telstra My two mobile accounts went from $90 a month ( Telstra) to $40 a month with a 5 GB a month allowance with surplus data rollover when these Telstra idiots tried on these "new plans",went to BOOST, very happy so far. Same Telstra network with 4gx / 5g, vote with your feet, I did...

  • azahynes @azahynes@mastodon.social (@azahynes) reported

    @Telstra @DJ_AlphaT All tonight in Wellard, I've had 1 bar or no signal. Got 3 in Freo today for about 5 min. Same every day @Telstra

  • jboyded 💧julie boyd (@jboyded) reported

    Hey @Telstra I have a blind friend whose landline has gone down. How do I help her get that fixed. She is home alone and scared!

  • theking_otter who am I? (@theking_otter) reported

    @NBN_Australia telstra have refused to provide information. Your website says outage. Theirs doesn't. Why do I not have internet and when will it be back? 3135

  • RyanWil62993886 Raymond McKeown (@RyanWil62993886) reported

    @Telstra profit goes up, but services dramatically go down. 44 minutes on hold, then told the call will be terminated because you show frustration.

  • sarvowin Julie Carter (@sarvowin) reported

    @Telstra installed eSIM on iPhone 11 Pro but it is not connected. My Telstra help told me to send photo eSIM. Asked how & no reply on buggy my Telstra app for almost an hour. How do I get qualified help?

  • KateMclean99 Kat (Taylor’s Version) (@KateMclean99) reported

    @Telstra Everything is green on the front and back. The nbn lights are all blue but one flickers alot. Id personally say tonight is the worst its been this whole time. I also noticed since I’m setting up my grandfather new one that even he is having issues as his service provider is +

  • JumiantoSeQiang Jumianto 世强 (@JumiantoSeQiang) reported

    @Telstra You can't help?

  • skyowl_ Skyowl_ (@skyowl_) reported

    Telstra making great profits, banks, mining companies, gas companies making record profits So the RBA tries to financially wreck families to stop inflation 😵‍💫 It’s not excessive public spending it’s excessive business profit that’s the problem! #CostOfLivingCrisis