Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/20/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Craigrodgers1C Craig Rodgers (@Craigrodgers1C) reported

    @Telstra I still have months left on my contract. Should be no issue, as not fit for purpose?

  • marivieira09 Marilyn (@marivieira09) reported

    @VodafoneAU I'm having so many issues with my number after switching from Telstra to you guys. No resulotion provided through your helpdesk. Is that the service you provide to your customers???

  • Godsobey Cresco (@Godsobey) reported

    Second night in a row and then last week constantly updating and whatever else you are doing @Telstra . Then you send a text saying my payment is overdue when its actually not #getyourshittogether and stop boasting you are the best network ever

  • wj_du David📄📄📄👍👍👍 (@wj_du) reported

    @Telstra @WeebDweeb69 Can confirm there is definitely outage in 4109. Commonwealth Bank branch has closed for today due to your internet outage. Mobile internet is slow as hell.

  • fernandopdrone Fernando Prado (@fernandopdrone) reported

    @Telstra The website local store never have a time and the guy in the reception doesn’t care

  • TheATrader The Aussie Trader (@TheATrader) reported

    @Telstra Thanks but I'll try my store. I do appreciate your prompt reply and offer to help. Refreshing after a very poor experience so far. At least your twitter team on the ball.

  • HenriMcAlister 💧Henrietta McAlister (@HenriMcAlister) reported

    @Aitch_El My suspicious mind. Eg whenever I've had issues with Telstra services or NBN services my communications with them are followed by numerous telecom scam ph calls. Inundated with them.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    Hey @Telstra, just letting you know that 5G speeds in Nowra right now are down below 5Mbps. It’s been rubbish for weeks. I’ve told your Level 2 experts and they concur. How about doing something?

  • Predacane1979 Garry Michael Lane (@Predacane1979) reported

    @Telstra Called #telstra to organise disconnect of my home internet on 03/03/2023. It was immediately disconnected. I'm on the phone with #telstracustomerservice the first solution offered was to arrange a reconnection via the #telstrasales

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    Telstra Saga update: Two months ago, I received a Telecommunications Ombudsman's finding that Telstra had broken Australian Consumer Law. I lodged a complaint with the ACCC. I have heard nothing. I also wrote to the Telstra CEO. After two months she has chosen not to reply /2