Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 04/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DimitriPeppas_ Dimitri Peppas (@DimitriPeppas_) reported

    @MichaelPirone I’ve been with Telstra cable in new home for last 8 years with no issues, ever. Fast internet speed. Then they bust my chops the past year as cable is disconnecting in my area. Hopefully I have no issues!

  • robertnash74 Robert Nash (@robertnash74) reported

    @FOXTEL_Help I rang 133390 - but was transferred to Foxtel from Telstra. Still no closer to resolution- just want to talk to someone

  • smuk_andrew Andrew Smuk (@smuk_andrew) reported

    @LennaLeprena Boost uses the Telstra network and have a 28-day plan auto rollover for $20 5GBs. Need to bring your own mob

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks for that. The block has now been removed, thanks to my ISP getting in touch via a different route. The problem for me, now, has been resolved, but the issue remains outstanding as to why my email to postmaster bounced. That's potentially a major flaw in your system.

  • harejulie Julie Hare (@harejulie) reported

    @Telstra @telstra my new work-iPhone went in for repair & now been missing for 2mths now. Belconnen store won’t answer my calls. Had to go in to be told it had been lost by Star Trek but @Telstra can’t do anything. At my wits end. I’ve been a Telstra customer for decades. This is rubbish.

  • Angrysausagedog Chris (@Angrysausagedog) reported

    @CPontificates @SwannyQLD Is that the surplus built on a firesale of public assets that would otherwise be earning money? The surplus Howard created to hide how bad he ****** the mining boom? The one where by '06 he'd spent almost every dime made from it, so he sold off Telstra to fake competence?

  • DrGolightly Bithoven (@DrGolightly) reported

    @LennaLeprena Not many people use 5gb a month these days. Boost prepaid is Telstra network and cheaper plans

  • Iannotannoyed Ian, not getting annoyed, much. (@Iannotannoyed) reported

    @LennaLeprena Have a look at Telstra Boost. You pay up front for 12 months. Pay $200 for 150 gb and all texts, calls included. Plus about 20 o/s countries. Telstra network. Worth a look. On my second year now.

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    as promised. @optus onto the case - Optus actually have a 'Resolution'Team not a 'Complaints' Team like Telstra. Bit sad I had to extend my TIO Complaint to Optus as they've been super helpful but that's the law according to the TIO.

  • robertnash74 Robert Nash (@robertnash74) reported

    I understand we are moving to IQ4, and are keen to do so. I am a 20 year plus Telstra / Foxtel customer. Landline, 4 mobiles - I just want someone to pls call me and help me.