Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/28/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • James57498470 James (@James57498470) reported

    @Telstra @punkionaire Imo Just keep upgrading the network and offering more competitive deals. Try not to fall back into the monopoly mindset that plagued Australia prior to the NBN. Think rual tower infrastructure should be shared but that's not fair if you paid for it I guess.

  • tbsposato Terry Sposato (@tbsposato) reported

    @Telstra Your phone support is an absolute joke. After minutes of fighting with your ****** voice recognition every option chosen ends in my call being disconnected. Get your **** together.

  • rakesh1198 Rakesh Malik (@rakesh1198) reported

    @narendramodi @shaziailmi When GSM services were launched in 1994/5, Minister of Communication had launched those services on Modi Telstra network on a call btwn Delhi-Calcutta. That was a big leap from landline to mobile. PM was no where taking credit. 4G to 5G is mere tech upgrade.

  • damspics Anthony Hoffmann (@damspics) reported

    @Telstra Lauren, the picture is there. It shows everything they need to know. I think I've done enough work already. Copy the link, send it to someone via email. Starting with the CEO. Be brave. Point out how ridiculous the resolution system is for Telstra.

  • LeroyLouis10 Ivy (@LeroyLouis10) reported

    @alexspring @Optus They have an outage in our area but their TECHNICAL SUPPORT don't know about it. They told me to pay my bill which is 2 DAYS OVERDUE. Useless indeed. And not secure ... hello Telstra.

  • cpmcgrath Chris McGrath (@cpmcgrath) reported

    @Telstra Or you could fix it? The exact cause of this has been well documented for years

  • QuentinDempster Quentin Dempster (@QuentinDempster) reported

    Optus “deeply sorry”. Telstra hopes it won’t happen to its customers. Understood. But the biggest issue for all Australian telephony users whose privacy/ID is now a criminally tradeable commodity: when will @AusFedPolice lay charges? C’mon Commissioner Reece Kershaw, brief us.

  • butcherman80 @butcherman80 (@butcherman80) reported

    Hey @telstra why do we have F@#€ all service at the @nrlgf

  • BoomerDea Boomer Dea (@BoomerDea) reported

    @Telstra Not sure how that helps me? I’ve told you that your network is not up to scratch and where. Please have your engineers fix it.

  • damspics Anthony Hoffmann (@damspics) reported

    @Telstra And let's be honest. Telstra don't value feedback. This isn't directed at you Lauren. If Telstra had half an idea about what people want, then they would know the most scarcest commodities in the world now are honesty and responsibility. Customers are no longer stupid.