Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/01/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KarynLeh Karyn (@KarynLeh) reported

    @Telstra I reported. They called me and said it was a network issue & would be fixed in 24hrs. It’s still terrible.

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra How many days he said he has tried to call and nothing.... All lies! I want his manager to call like I asked today! I am so upset and angry. I am going to the Radio and TV to tell them what **** @telstra is doing to customers of 20 + years....

  • scottbreen Scott Breen #MSFT (@scottbreen) reported

    I am so impressed with @Telstra right now. I just got a text from them saying that my monthly credit is going to expire and rather than me pay more they've automatically moved me to a cheaper plan that is the same I was paying and aligns more to my usage. That's customer service

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra He has not tried to call me don't lie. I have not had 1 missed call he keeps saying this but he never calls.why does he not leave a message like I asked Ryan 2 tell him to do? Read notes I asked Ryan to make!Why no SMS/email? Bullshit @Telstra I want a copy of phone recodings.

  • BennyBee82 Benny Bee (@BennyBee82) reported

    With weather like this, I need Telstra 5G. Optus wireless & satellite connections get fuzzy. Can anybody explain to me why all my apps are asking for my login credentials, on my computer? Or is it just because I keep switching the connection that I use? It's never happened

  • owh Onno Benschop (@owh) reported

    @numloxx @Telstra Contact the TIO, especially since the faults team closed your ticket. Telstra are required to respond, but in my experience will wait until the very last moment to actually do so. It sucks that your own telco does this - I've experienced the same. My ticket was open for 8 months.

  • sarahbc2000 Sarah Bailes (@sarahbc2000) reported

    @macleanbrendan @VodafoneAU Boost prepaid as we purchased our phones outright. I can't remember if they resell Telstra or not if that is an issue for you.

  • jvxcec Jen (@jvxcec) reported

    @Telstra @Telstra support said I can’t save my card details on the app unless I have direct debit. I have to enter my card details manually every time I want to pay my bill. Pretty bad tech if that’s the case..

  • davobob DiscursiveMe B.G.B (Hons). Responsibly Vaccinated. (@davobob) reported

    @Peter217945 I think that nowadays we’re all attuned to picking up an accent from the Phillipines. Telstra, Optus, iiNet all use them. And the worst part is, they don’t understand sarcasm. Buggar!!

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.