Telstra Outage in Hervey Range, Townsville, State of Queensland

Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

@Telstra That didn’t help the last 3 times!

@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

@timinclimate I agree. Stupid ifea.Did we not learn anything from Telstra, Qantas, electricity companies....

Did Western Vic fall in a @Telstra black signal hole today? Shitful signal all day.

After switching from @Optus to @Telstra a few months ago I find network coverage is a lot better and customer service way better

@AmberMaySchultz You can thank Howard and Harradine for that. They would prefer women go through unnecessary medical procedures and general anaesthetic, then let them pop a few pills. All bargained away to privatise Telstra! WTF!

@Telstra Seriously! You map ipv4 addresses to ipv6 addresses on your mobile network through DNS. I can’t connect to my home network you turds! Even specifying the static ipv4 address doesn’t work…

Got a very sophisticated scam email from someone purporting to be from @Telstra today. Direct debit rejected. Had my account number. Two things gave it away. Not the email address for my Telstra Correspondence and addressed me as Dear Telstra Customer!

@Telstra Thanks for supporting @NBN_Australia to move my NBN line without my permission, and delete my business internet service. This was NOT requested, and has destroyed my business for the last 3 days. And 2 hours on the phone to @Telstra each day has resolved NOTHING.

@GladysB Oh boo hoo.. If you service in the country, then it's Telstra. Floptus is crap. Have a look at your service map for WA and tell me how Floptus helps regions?

@SarkySage Excellent! If we have nearly 1/2 our population who are for privatising everything, I don’t see how this could be criticised. We need to get back more of our major service providing companies this way. The first one should be Qantas. Then Telstra.

@Telstra It’s interesting that I can use streaming services without any issues. Why would that be? How can that be with such a very low rate of download speed?