Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/17/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ozbydrone Oz By Drone (@ozbydrone) reported

    @Telstra - My HFC @NBN_Australia upload speed in Sylvania dropped by 50% after an outage on 29 Sep at 4:47 am. Your agent told me that my current speed is now the expected speed for my plan, but he cannot explain the change. Has Telstra made plan changes on or around this date?

  • wjelliott1 wayne elliott (@wjelliott1) reported

    @camybobany @Telstra I have the same issue with Telstra about Air app. Towers up the road and cannot connect no matter what I do. I live in Sydney cbd. Dealing with online help is exasperating. In lockdown it means cannot backup phone etc.

  • DavidLuke4 Coolhand (@DavidLuke4) reported

    @Telstra just had a phone call from ‘Telstra’ suggesting I had issues with router and internet speed and offering to assist with this? Would this be a scammer?

  • D0CT0R_Dave David M Watson (@D0CT0R_Dave) reported

    @Telstra Thanks Tori—still no reliable internet despite weeks of back and forth, complaint Reference: 19006320

  • tonysmart57 antqld (@tonysmart57) reported

    @TMFScottP What about the NBN customer service failures.?? I’m mean it’s still owned by the government. The LNP privatised Telstra 25 years ago.

  • paulsbootique Pablito (@paulsbootique) reported

    @Telstra Yes, the payment still didn’t go through, must be a banking issue, still can’t setup auto recharge getting errors. “ We’re currently unable to set your auto recharge. Please try again later.”

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    Ahh more joys of @Telstra..... You need to change your password on your email because somebody has changed it. Their their solution is to send a link to your email account..that you cannot access because the password has been changed. 2 1/2 hours on the phone didnt assist.

  • paulsbootique Pablito (@paulsbootique) reported

    @Telstra My support message finally got a reply so hopefully we can resolve asap

  • BloonAu Bloon (@BloonAu) reported

    @Telstra @physicsfnt fix your internet phil telstra sucks

  • LJacloon L Jac (@LJacloon) reported

    @Optus Ps we’ve tried @Telstra too and just as bad.