Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz
(@shoegalnycblog) reported
@Telstra Hi Angela, I wanted to trade in two iPhones I have. I have been into a store to have it assessed but cannot get any further help. No one seems to have a clue!
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Cee Brückner
(@C_Bombastic) reported
After she finally got through @telstra with 5 mins left of a lunch break, the service person never called her back despite saying she would.
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Mona Nouh مۘــڼۨــےۧ
(@monmonaya) reported
@Telstra your customer service hands down is the worst I have seen so far. #Telstra #badcustomerservice
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Slumerican Willie
(@michael46571445) reported
@CiceroConsulta1 @Telstra Well, they blew up Nashville on Christmas and AT&T didn’t say ****. Bill still the same.
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Chris
(@Chris_Rathborne) reported
@CiceroConsulta1 @Telstra @Optus They are like a cruel joke. Someone should look for a class action lawsuit against them for this type of service
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Frank
(@thefrankreport) reported
Hey @AppleSupport , am I correct in saying that the only carrier supporting iPhone SE “ family sharing “ in Australia is @Truphone ? I’ve just spent 8 hours trying to work thru the issue w @Telstra and local apple support.
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Jamesy
(@JamesyR1) reported
@Telstra The messaging/chat team is not a team I would ever say offers a service. In four hours agents advised of a shift change and we had to start again this is now with the Telco Ombudsman as I exhausted all Telstra av3nues
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CiceroConsultancy
(@CiceroConsulta1) reported
.@Telstra mobile broadband sucks *****. 1999 connectivity speed in 2021 🤬
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CiceroConsultancy
(@CiceroConsulta1) reported
@joemann1234 I’ll try later. .@Telstra mobile broadband sucks ***** here
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Jamesy
(@JamesyR1) reported
@Telstra I am lodging my complaint to the telecommunicatiins ombudsman as I said I would do. Telstra has lost our familily home phone number of 55 years where it is critical now as my Dad is dying of cancer and no family can phone him and all the Doctors have a disconnected #