Telstra Outage Report in Hervey Range, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SDC77
(@SDC772) reported
****'N HELL TELSTRA, i live in the DEAD ****'N CENTRE OF PERTH yet my phone keeps cutting in and out. SORT YOUR ******* **** OUT **** YOU.
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Liss
(@Liss78) reported
@Telstra WTAF is with your call centre disconnecting me 3 times w/o ever getting 2 speak 2 some1, then have the message service b nothing but a massive pain in the arse 4 6hrs going in circles asking the same Qs & refusing to answer a simple 1 from me to verify they are telstra
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💧💧💧 Llewellyn Griffiths
(@llament) reported
In the Melbourne bayside area where I live there are a number of Optus advertising signs highlighting its 'fastest' #5G service. The problem is there are no Optus 5G cells in the area. Telstra seems to have the area well covered for #5G.
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russell tibballs
(@russelltibballs) reported
@Telstra Each interaction gets lost when the window closes for no explicit reason while I on the phone or doing other tasks on the phone. And yes I am beyond frustrated and approaching furious and inability of a large support organization to book a field technician
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Mick P
(@cimatesrv) reported
@Telstra It's non existent in my street I've raised more than once and never get any solution or answers
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russell tibballs
(@russelltibballs) reported
@Telstra I have spent over 4 hours on fix app today when all that is required is an appointment with a field technician
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Matthew Moyle-Croft
(@moylecroft) reported
@CosmicRami @dvcotton @cwmagee The fibre then goes back to a Telstra exchange (probably Balmain) and turns into ethernet packets by a box called a CMTS (Cable Modem Termination System). It then rides over NBN's internal network to the POI (Point of Interconnect) at the Glebe Exchange where NBN hand it to ...
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Mel
(@melaniemaslem) reported
@andy_penn - your service is awful. 2.5 hours and counting to have broadband service restored after a 4 day outage ended at 6pm. White light in the online indicator for NBN FTTB. Zero comms from #telstra. Total waste of time.
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Muse MF BA (rking mad)
(@muse_mf) reported
@PaulFletcherMP Hi Paul, I’m a teacher at a school with terrible internet. We had Telstra install a new internet line in 2020 and I can confirm our issues are not our making but the result of faults in the line. How are we supposed to believe your govt can deliver when clearly it can’t??
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Mel
(@melaniemaslem) reported
@Telstra Nope. Wrong again. #Telsta texted at 7:50pm to say the issue was resolved. @andy_penn - is this the standard you endorse?