Telstra Outage Report in Hervey Range, Townsville, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 11: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (34%)

3. 

   Wi-fi (8%)

4. 

   E-mail (7%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

City	Problem Type	Report Time
Townsville	Phone	yesterday
Townsville	Phone	yesterday
Townsville	Phone	15 days ago
Townsville	Phone	15 days ago
Townsville	Internet	one month ago
Townsville	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

• 💕 Angelica 💕 (@AngelBubbles34) reported 15 minutes ago from Townsville, State of Queensland

  @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

• Mary Who? Bookshop (@MaryWho4810) reported 16 minutes ago from Townsville, State of Queensland

  @Telstra That didn’t help the last 3 times!

• 💕 Angelica 💕 (@AngelBubbles34) reported 16 minutes ago from Townsville, State of Queensland

  @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

• 💕 Angelica 💕 (@AngelBubbles34) reported 17 minutes ago from Townsville, State of Queensland

  @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

• Scott Chandler (@SChandlerBing) reported 26 minutes ago from Townsville, State of Queensland

  Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• William Hume (@humefromgoon) reported 8 minutes ago

  @Telstra Will you pick up the phone if I try to call with a business critical issue? I No, you have outsourced your customer service section unsuccessfully, and now you have the worst service imaginable as a result. How you are still solvent is due largely to your coverage monopoly.

• Stephanie Linn (@Salsnifer) reported 10 minutes ago

  @hoser_meier @Telstra I have a log of calls and (non) responses. Thanks for your support! (More than the fake support from Telstra)

• Lynette (@lynwill65) reported 11 minutes ago

  @Telstra (1) I've been an internet customer for almost 20 years and since Friday have had 2 chat convos with support as my NBN isn't working. Friday I wasted over an hour before we were reset and I lost connection. Today I am up to almost 5 hours and counting. Cont...

• Amardeep Singh (@Amar1987Singh) reported 13 minutes ago

  @Telstra worst customer service ever received from support agent

• Beth Walmsley (@worldwarbeth) reported 16 minutes ago

  LITERALLY do not have the mental, emotional or financial capacity to deal with this right now. Cheers Telstra for always making things hard for me. Never had an easy ride with you - EVER. How likely am I to recommend Telstra? 0. Big fat zero.

• Joanne Knight (@jo_knight) reported 17 minutes ago

  @EricaSouthgate @Telstra C’mon @Telstra help him! Your customer service is woeful, pick up your act!

• Pete | DoseyP (@DoseyMC) reported 18 minutes ago

  Great communication @Telstra been waiting 25 mins at 4:30am to see why my internet is slow great work 👏 still no reply

• The Purl Box (@ThePurlBox) reported 20 minutes ago

  @Telstra I got two emails in rapid succession saying we had used 75% and then used all of the data - but we are unlimited. Something is not right. Internet still terrible today

• Beth Walmsley (@worldwarbeth) reported 20 minutes ago

  Nah this is really not on @Telstra Cancelled my internet with you THREE TIMES and i’m STILL BEING SENT MONTHLY BILLS. Internet hasn’t been used since the beginning of January. Wtf is wrong with yall seriously? #PissedOff

• ✨ 𝕍𝕖𝕟𝕚𝕒𝕟𝕒 ✨ (@islandgal2nv) reported 22 minutes ago

  Vodafone is absolute itshay when it comes to network coverage in the outback. You’re better off with Telstra. Just FYI