Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 02/07/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GJGreenlea Gayle J. Greenlea (@GJGreenlea) reported

    @LJPatton @Telstra I mentioned your situation to the agent who contacted me. He was kind, but I didn’t feel I was able to effectively convey that this is a systemic problem affecting many Telstra-users and that the issues emerged after their most recent update. Let me know if you have better luck.

  • ryzn00 RJF (@ryzn00) reported

    @Telstra You money grubbing thugs won’t stop will you? go fix your network before trying to crash the market with after pay spin-offs

  • HazFly Hazel Flynn (@HazFly) reported

    @Telstra No response to ‘get help’ msg sent via app after it had run the automated testing w- result ‘you will need a consultant to help, msg us here’ an hour ago. Have just sent another msg.

  • Just_Westy B_Sharp (@Just_Westy) reported

    @NewtonMark @irisherself I don't have wifi issues in the house and only setup the powerlines for TV to make sure 4k into apple 4k box gets max speed. Got them for free off Telstra. Just got another new modem off them as well, good bit of gear actually. Wifi range 30m+

  • kirstymob Kirsty (@kirstymob) reported

    @Telstra Since I connected our internet last week it has been these speeds. I tried contacting help over the phone but got no answer

  • PhilippeGascon Philippe Gascon (@PhilippeGascon) reported

    @Telstra would be nice to actually speak with someone over the phone. Signed up for internet over two weeks ago and still waiting for it to activated. Poor customer service and poor turnaround time.

  • Jamwa Doc Croc (@Jamwa) reported

    @Telstra Hey there. I switched our cable router & modem over to the NBN one today & it's dropped out several times for brief moments but now won't come back on at all. It's also slightly slower than the cable was anyway. Can I just switch it all back? This is awful.

  • multistankpop99 .macca now stans VICTON 🤍 (@multistankpop99) reported

    shoutout to telstra for being a piece of **** and ******* up the internet so i missed all the performances from Double Knot to now xx

  • RodS108443078 President-Elect Rod Stillwell 🇦🇺 (@RodS108443078) reported

    @HankMeyerNAPP It shouldn’t. If you’ve tried to resolve a problem without success then register a complaint with TIO. Your matter will get escalated and there’s a deadline set to resolve. It’s a very simple process to start. I’ve used it several times when frustrated with Telstra. Keep notes.

  • iamnotbatman01 matt (@iamnotbatman01) reported

    @NBN_Australia why is there a outage in 3185, elsternwick since about 3:15 today? No internet or Foxtel cable at moment. Telstra us the net provider