Telstra Outage Report in Hervey Range, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telstra
Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christine Walsh
(@technanna2) reported
@Telstra Thanks for the reply Ash - I have sorted the problem now but the response time on this occasion was unacceptable. The app determined there was a problem but I couldn’t raise a response for assistance either via messaging with the app or on the phone. Not great customer service.
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SUMMER BLUE
(@bluemoonmonday) reported
@Telstra WTF is wrong with your customer service.on web chat 3 hours and they've disappeared after telling me to wait
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Ben Fisher
(@ben__fisher) reported
@Telstra how do I report 5G connectivity issues? I’m in a 5G coverage area but not getting 5G service
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Kayne Walls
(@Kw_Deebear) reported
@Telstra There’s No outage, I was on the phone for 2 hours on hold before giving up, then tried the chat they said the resolved it and haven’t replied. The nbn isn’t working here for some reason and now the back up is so slow it’s not working
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George Michaelson
(@potrzebieggm) reported
@moylecroft @evcricket Watched telstra engineers fix 2mbit pair problems with this trick on Krone in the MDF more than once. Was told some lighting protection "preferential path" stuff uses this, to make shorter/fatter copper runs to ground bars, to try and tune which places melt with the hit.
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Woolworths
(@woolworths) reported
@Jesse74400492 Thanks for your reply Jesse, currently, Telstra is has planned maintenance in Dee Why. The network will be restored on 13/12. If you have any further questions, please let us know.
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flouncy
(@flouncyy) reported
@SorifL2 @Telstra Bruh my internet keeps cutting and all that to like wtf..
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Evan
(@sirlagalot) reported
@Telstra your message via app concept has fallen flat on its face. Tried since 10AM yesterday to get my sim converted into an eSim for a device upgrade... I’ve given details 5 times... the “help” has been appalling... it’s actually infuriating.
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Sorif
(@SorifL2) reported
. @Telstra been getting constant packet loss for the past 3 weeks, and my internet has been completely dogshit. Ive contacted you guys 5x and have been told nothing is wrong every time, if this **** doesnt get fixed soon im switching Internet Providers
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troy himself
(@troy__himself) reported
@Telstra Hi Tanasha, Nope. I've used online chat to 4 different people and none of them can help, to be fair at least the last person I spoke to raised a ticket. I still can't access my account.