Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paul S
(@pandwa1981) reported
@OldGreyRabbit @DonSundey It's a bit sad arse it's still the Telstra premiership but they no longer want to give it free to their customers and owners so you have to pay I know it's not much but it's the principle. I paid for Kayo last year and it was **** so gave up went back to my phone
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banyaga tiger
(@banyagaTiger) reported
@Telstra @SH424M I’m also frustrated with the support i’m getting. Can you tell me how to get decent support from @Telstra ? I have been corresponding in behalf of my WW2 vet parents, who’s only enjoyment is to chat up with family everyday, but can’t use internet as its very slow.
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mackisheretragically
(@GHolic1252) reported
@Telstra I need help
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banyaga tiger
(@banyagaTiger) reported
@Telstra i’m appalled really with the response from your tech support team. overnight now and still has no fix!
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ItsMeItsJess
(@ItsMeItsJess1) reported
Anyone else having trouble with @Telstra Data/internet not loading on phone? it’s been 2 days. The telstra help chat is PATHETIC
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Meredith Stanton
(@CloudsCreek) reported
Having more problems with @Telstra ADSL due to #ExtremeStorms continual #lightning outages. Telstra and Optus 3G/4G mobile signal is poor Which internet provider for satellite setup? Suggestions pls for a reliable, fast and affordable ISP in rural/remote NSW with prompt service.
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Gareth
(@liquidparanoia) reported
@Telstra It’s an intermittent problem that seems to happen in certain areas for about 10 minutes.
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Cam Jackson
(@thecamjackson) reported
@samnewman Hahaha whenever I see management blaming junior employees for systemic failures I always think of the Telstra incident and your take on it.
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Alan Hope
(@AlanHop05734150) reported
@AlboMP Sorry to confront you, but those photo's are not recent. NBN have spent enormous amounts to rectify the Telstra network failures. Copper connections may have improved, but I agree the only long term fix is fibre. Do not let Telstra back to ruin our network.
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Craig Gardiner
(@cwgardiner) reported
@Telstra Can I upgrade my internet speed to 100mpbs with NBN HFC? I am being told @telstra don’t support this anymore 🤦