Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 12/08/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • h_81 H_81 (@h_81) reported

    @Telstra restructuring the pre-paid tariffs you made the recharge menu even worse than it was before. Where is the quick recharge with my stored cc details? Seriously wonder who’s in charge of worsening customer experience.

  • TH3xR34P3R Robert Koganov (@TH3xR34P3R) reported

    @Telstra Yes fiber has been rolled out there a few years ago.. my main issue now is that I am getting bills for an account I requested to be closed since I am with leaptel for my personal internet.

  • floros_59 🍻👍 (@floros_59) reported

    @Telstra I’m a Telstra NBN customer and all I can say is big talk no action, I’ll lucky if I get anywhere near 40 Mbps speed.

  • geoff_girvine Geoff Irvine (@geoff_girvine) reported

    Gee thanks @Telstra looks like @NBN_Australia is down again at Croydon in Sydney. Great to have such reliable internet #nbn

  • fernei01 fernei (@fernei01) reported

    @Telstra NBN tech resolved the issue. It took several weeks to have this resolved which isn't good enough hence the reason for this public post. If Telstra continue to charge premium prices then they must improve their customer service Bring back telephone support. We are paying for it.

  • iamjonshriver Jon Shriver (@iamjonshriver) reported

    My daughter used to work in a @Telstra shop and said she copped so much crap from folks who had bad interaction with the online help service.

  • aswiniray Aswin Ray (@aswiniray) reported

    @Telstra Ask tour tester to take another year to verify the Google update on Android. Very slow service.

  • 1100mph1 1100mph (@1100mph1) reported

    @Telstra **** off telstra

  • mrgnarchr Morgan Archer | UX (@mrgnarchr) reported

    @HeyHelmar @VodafoneAU It’s a priority for me these days. So many companies inflating their profits by cutting their customer service. You couldn’t pay me to use Telstra

  • khushal08 Khushal (@khushal08) reported

    @Telstra More concerned about internet than phone connection. We transferred from dodo to Telstra. Modem is still not shipped from Telstra and we will soon run out of my phone's 4G. Anything you can do to help?