Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/22/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter217945 magpie (@Peter217945) reported

    Oh please TELSTRA!! Get your Act Together. I'm on Android Phone and the signal up NW Australia is just Pathetic. Have to keep continually switching between "3 G only", 3g and 2 g auto connect, and 4g 3g 2g auto connect. FIX IT UP !! Pathetic.

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    @telstra stop them from vilating my roght to privacy or ill contact the human rights commission and the Telecommunications Ombudsman my complaint will be about Telstra and violating my rights and not fulfilling contractual obligations

  • RobynEssex1 Robyn Essex (@RobynEssex1) reported

    @EmergencyBK Good luck with the new laptop. As a total technoihavebetterthingstodo person I spent 8 days trying to set up my new phone - with the wonderful support, patience and sense of humour from David from Telstra. My best advice, visit your beautiful garden every 15mins. Helps.

  • RogRites Rog Rites (@RogRites) reported

    @Telstra More like @Telstra. Seems like you’re having internet issues. Do you need a hand with this. I’m just the mug customer.

  • GribbleRC Rod Gribble (@GribbleRC) reported

    @neilschirmer Nah ….. Got a “blue tick” Telstra phone mate! “Service” ….. what service!

  • slugslxt ⚢ ⚉ gee ⚇ ↟ (@slugslxt) reported

    @Telstra if business’ can’t be covid compliant because there’s no service or wifi connection because of you is that a problem? Because that’s what’s happening at my work. I work in a shopping centre for further context.

  • technoicon Patrick McMahon (@technoicon) reported

    @Telstra Would be nice if you had more support less Marketing. Doesn't help if it's not my connection..

  • DavidHuett We're not going to take it any more !! (@DavidHuett) reported

    Andy Penn .. from Telstra .. at it again ... selling off major part of Telstra to 'private' companies. Why? Because they can make money out of it. Aren't Telstra 'supposed' to be about providing an 'AFFORDABLE AND RELIABLE' telecommunications network for the Australian people??😡

  • CarloPetrovich carlovito (@CarloPetrovich) reported

    thats the issue once a public company has alot of assets when it goes private everyone gets a small cut here and there, then you invite the parasites to dine on a table in victoria, same **** as telstra, thats all it is ******* parasites, their intelligence is lacking

  • nessbow Nessbow (@nessbow) reported

    @Telstra So once again, it's up to me to chase it up. You don't understand where I'm coming from, because you haven't wasted hours trying to resolve this issue. You haven't been cut off from your friends and family, unable to work from home because your internet is unreliable.