Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 12/13/2025 11:25

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GJBSnodgrass Geoff of Hackett (@GJBSnodgrass) reported

    Hi @Telstra, how is it possible that my 82yo mum who lives alone has been left without landline & wifi for 2 wks waiting for a faulty @NBN_Australia modem to be replaced with no offer of support to install it when it does eventually arrive? There is something very wrong here.

  • timsheerman Tim Sheerman (@timsheerman) reported

    @Telstra I’ve been talking to the online help via your app for the last 90min. I’m going to head in store.

  • jasonbelcher Jason (@jasonbelcher) reported

    @TMFScottP @FraserWatt16 @Telstra So yes. Hoop jumping through first level support when you've already told them that the internet stopped working when the magic smoke came out of the router is dumb. But sending a replacement router when that's what the customer thinks is the issue when it's actually...

  • WeLoveTech_SA WeLoveTech (@WeLoveTech_SA) reported

    @gdrosser Try using the Telstra app to chat to support. Using over seas call centres are not good for support. Telstra has sacked all the skilled Australians over the years for cheap unskilled call Center staff. And I betting that no one listens to the surveys at the end of the call.

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 1/ Going to disagrree with you here Scott. The issue is "System & Process". Companies try to avoid "mistakes" by implementaing systems and processes that remove decision making from the front line workers.

  • RoycieGaGa Aussie Little Monster (@RoycieGaGa) reported

    @_chrislala @Outlawblooze @Optus Absolutely ridiculous. Still haven't received anything from Optus to apologise or inform me on a time frame. Really awful for a new phone release. Thinking about going to Telstra. F**k optus

  • timsheerman Tim Sheerman (@timsheerman) reported

    @Telstra This is the 5-6th time in the last couple of months I’ve been trying to resolve the billing and end of contract issue.

  • marcus_shirrefs Marcus Shirrefs (@marcus_shirrefs) reported

    @Telstra I need someone who can help solve my order issue. Over 21 days now of “expect an email in the next 24-48hrs” and nothing / nobody seems to be able to help (or they just hang up when it gets too hard). It seems very difficult to increase my spend with you.

  • thatjuicyzulu Melusi (@thatjuicyzulu) reported

    @Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.

  • ietsystems Brian Wilson (@ietsystems) reported

    @Telstra Stop the bot and offshore message centre BS & just communicate! I'm sitting on a hill out of town trying get sense out of the Telstra App & all I get is an offshore message centre that cant even refer the issue to someone in AUSTRALIA - we're an hour from Melbourne!!!!