Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/19/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dgwally Daniel Poole (@dgwally) reported

    @Telstra I have given up! I will be paying a premium price for great coverage and disgusting service!

  • FeliceJacka Prof Felice Jacka (@FeliceJacka) reported

    @Telstra No, we weren't contacted. We contacted you because of the issue. It seems to be affecting many in our street.

  • oliverburn oliverburn (@oliverburn) reported

    @brushbox @Telstra my advice is to go to the TIO - they had every opportunity to fix it. Especially as the NBN rollout is complete. :ducks:

  • ygnxu RB yugn (@ygnxu) reported

    **** Telstra bro nbn has been down since Thursday and they said they’ll call in a technician for Monday which was the latest and he hasn’t even came today so dragged where is my google fibre at

  • HwarangAU Hwarang (@HwarangAU) reported

    @Telstra HI Telstra, I ported to Boost mobile on the 13th of April 2021. After my old sim stopped working I put the Boost sim in. I cannot make calls or receive data since. Telstra support says it's their issue. I have had no service since. Please help me! I'm desperate.

  • i_jayas Dr Izzy Jayasinghe (@i_jayas) reported

    Cancelling an insurance policy with a UK insurer is like you've asked to commit a crime 🤨. The only time I've seen anything as like it is cancelling broadband internet with @Telstra, some 9 years ago, which involved the sentence, "please don't cancel".

  • 50ShadesOfQ Oɳƈҽ Bιƚƚҽɳ 👽 (@50ShadesOfQ) reported

    @Foxtel Everyone knows only new customers are important for FOXTEL...Once you have signed up you will never be able to speak to them again...long term members are treated like crap hence why they need as many new customers as possible. Worst Company ever aside from maybe Telstra.

  • itshughesy Josh (@itshughesy) reported

    Literally spent an hour on the phone to #Telstra doing an order, only to be told that as I'm not an active customer I must pay a $750 deposit? How about no. What happened to your customer focus @Telstra 0/10.

  • plumbobsweetie ✿︎ Allison ✿︎ (@plumbobsweetie) reported

    @dayoffgoth @Telstra Have you heard of being actually respectful and nice and not demanding? How would you like a customer coming at you cussing and all that trash! Who raised you?

  • waynesball wayne ball (@waynesball) reported

    @Telstra I can’t see the hotmail on Telstra 24. Try to connect watch will this acc accepts password and states acc not linked. Have done this with 3 or more Telstra team with the same results. No one has an answer just the same solution that’s doesn’t work.