Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/29/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • asifkatelyn Katelyn (@asifkatelyn) reported

    @TimothyJ_23 @Telstra If someone has this option I NEVER leave a message Because I just know the text is going to make zero sense

  • Ninjayetti Ninjayetti (@Ninjayetti) reported

    Hey Telstra internet has been dropping in 3040 all day and outage checker isn’t working - is there a known issue?

  • GWLomas Gene Lomas (@GWLomas) reported

    @Telstra NBN service still sketchy in Goulburn at 11:30pm.. You bastards better get this back online before Falcon Heavy launches in an hour..!

  • revolios revolio (@revolios) reported

    @Telstra Hmmmm. Ran that. All ok. Tried another power off/0n. Neighbour seems to be having same problem. Must be a coincidence. I still can't see any of the 15 other Telstra xxxxx listed, that I usually see however on my phone. I will just wait...the tech will be finished soon

  • JKydas Jim Kydas (@JKydas) reported

    Dear @Telstra, after you confirmed my order for a new iPhone 14 pro four weeks ago, today you cancelled my order and told me you can’t help me. Terrible service. Questioning why I have a Telstra SIM 👎

  • JKydas Jim Kydas (@JKydas) reported

    @Telstra @Telstra simply cannot take an order and let people wait and wait and in the background cancel the order and not even have the courtesy to tell them. Very bad service. You obviously made a mistake and not willing to fix it. 0/10 service.

  • revolios revolio (@revolios) reported

    @Telstra All I know is someone must be doing something at the exchange level, because the Telstra modems in the area I can see under my phone's wifi network starts re-populating, gets to about 9, and then they all drop out.

  • melindaleep Melinda Lee Patch (@melindaleep) reported

    I disconnected internet as moved state and you are still billing me. I have rang multiple times and your still billing me. I thought I could trust you for a business account, but no. I can't speak to anyone to help. You just hung up on me again. I hate @Telstra with a passion

  • stinginthetail Queen NomNom De Plume (@stinginthetail) reported

    @judyvw2 I don't think we know how bad Morrison was yet. Howard dragged us into wars, sold off Telstra then pretended he'd made a profit on the economy, and gaslit the nation too.

  • aus_jimmy Jimmy (@aus_jimmy) reported

    @andrewbogut @Telstra Aussie Broadband has on shore Australian customer service, it was a whole new world after dealing with Telstra