Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/21/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bozwhite Boz (@bozwhite) reported

    @souwalker If Telstra customer. Not sure if they have trial period again

  • lilzzzza Lily 🕊 (@lilzzzza) reported

    @StevenMcGloin @Telstra Nope it’s more so because the power company, telstra, and gas company won’t upgrade our coverage so we have problems every single storm or high winds regardless of time of year and had no hot water during the winter mornings because demand was too high.

  • abrasion abrasion (@abrasion) reported

    @GongGasGirl @amaysim I got a 500 dollar voucher to sign up to Telstra for 60 a month for only 12 months. Out of pocket cost, 220 for 80GB a month, heavily discounted PS5. However the service isn't ideal if you need help. Luckily it's all fine now

  • lilzzzza Lily 🕊 (@lilzzzza) reported

    @telstra I live in an area with 5G access and the NBN yet I’ve had to adjust my settings to use 3G just to use my phone. So just wondering what the actual **** my dollars are paying for?

  • oz_gasman John Lee (@oz_gasman) reported

    @GongGasGirl @amaysim Aldi Mobile all the way! They use Telstra network, way easier to connect with and reasonably priced

  • anandvdl ஆத்மா (@anandvdl) reported

    @Telstra Hello team i bought one telstra sim card 2 days before still it was not activated This worst service in my point of view I bought optus in airport within 2 mins it was activated. Totally disappointed with yours

  • crybabycoop npenhall (@crybabycoop) reported

    @Telstra Still not fixed. Was told 24-48 hrs on Wednesday due to a jumper issue. Noting Christmas but this issue was identified over two weeks ago and not fixed then but incident closed. Only after again contacting was it reopened.

  • giddyupgaz Lord Gazman (@giddyupgaz) reported

    @Telstra another bigpond outage? can't access via phone app and webmail saying Your email service is undergoing maintenance. Please try again later. Sadly no patience as this happens far too often and only on this account

  • ozmerica Lee (@ozmerica) reported

    @Telstra I've been thru this dance b4 Ollie. Tesltra says talk to NBN. NBN says talk to you. Meanwhile service comes back online. You're both "good, problem solved". Until the next change in weather & then it happens all over again 🙄

  • GleyberTango Jason Matthews (@GleyberTango) reported

    @Boris5Speed @TheWestSport For his service to telstra