Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/13/2025 13:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Fegg Michael Feggans (@M_Fegg) reported

    @telstra 72 hours and counting. Timeframe to receive any info about the issue has gone from 2 hours to 24-48 hours to "a few more days now". Still zero info about why my network is down, and apparently 3-5 business days to speak with anyone else except basic-level support.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra The last contact I had on one was August 2021 where you closed it without it being fixed or notified. October 10, 9 ½ hours of “support” with a “complaint raised” October 11, a further complaint related to October 10, “complaint raised” again

  • KarynBarrasso Karyn (@KarynBarrasso) reported

    @Telstra team - appalling app service over past 2 days but thanks to Jake @ the Brisbane based phone service - we will be back up & running with forced switch to NBN. Human centred service & support wins - as do local jobs!

  • KarynBarrasso Karyn (@KarynBarrasso) reported

    @NBN_Australia such a disruptive strategy to cut off cable internet services without notice and force customers to switch to NBN w daily account suspensions. The biz impact over 2 days was huge with 3-5 to go. @Telstra app bad but ph service got us over the line #nbnvictoria

  • maedjac Rach H (@maedjac) reported

    Hey @telstra is there an outage in elsternwick? Do you have an eta for it to be restored?

  • vk1ad Andrew VK1AD 🇦🇺🦘 (@vk1ad) reported

    So it turns out that @Telstra sold their broadband and telephone infrastructure to the NBN. Therefore after 7 weeks of nothing the problem will now be handed to the NBN. In the meantime the overhead cables are in the vicinity of a public walkway. Who's the Fed Min for the NBN?

  • ArnoldRimmer1 ArnoldJ (@ArnoldRimmer1) reported

    @krunchymoses @Optus I left Telstra many years ago for the same reason. Both as bad as one another in this regard I am afraid

  • hookedmermaid nora (@hookedmermaid) reported

    I would love Telstra to explain why, during a blackout, my three bar (if I’m lucky) 4G service cannot connect to the internet, thus making it impossible for me to check power outage information or look up support numbers. Why does my phone rely on there being a wifi connection?

  • wyvernsrose Wyvernsrose 💉💉🖖🏳️‍🌈🪴 (@wyvernsrose) reported

    Scam called in the middle of a black out claiming to call from telstra about my Internet connection I'm not with telstra Yes maam I know you aren't with telstra that's why I'm calling you are with optus right? Nope! *hang up*

  • wyvernsrose Wyvernsrose 💉💉🖖🏳️‍🌈🪴 (@wyvernsrose) reported

    Scam called in the middle of a pandemic claiming to call from telstra about my Internet connection I'm not with telstra Yes maam I know you aren't with telstra that's why I'm calling you are with optus right? Nope! *hang up*