Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/29/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ElwickSean Sean Elwick (@ElwickSean) reported

    @Telstra Outage was over an hour, shame that we have to keep you in the loop and that the Telstra systems don’t allow you to keep your paying customers informed of service provision. Very poor really!

  • LoneLost LostLoneWolf (@LoneLost) reported

    @3CX which routinely drops out as @telstra @optus don’t recognise the connection as live and cut out the call at 15 mins.

  • GMartlow Grant Martlow (@GMartlow) reported

    @Dan_Iel78 @Sheeds1984 Same reception issues for me. Will be useless for me with all the van travel we have planned, so switching to “Belong” Good cheap plan/data rollover and use Telstra towers. Wifey’s with them and very happy. Check them out.

  • ElwickSean Sean Elwick (@ElwickSean) reported

    @Telstra Internet looks to be back up and running. Which would suggest there was a problem which your systems didn’t pick up,… so multiple problems really!

  • ThisiPhone1 weatherboard (@ThisiPhone1) reported

    You see, all my other utility bills allow me to manage my payments without incurring a *punishment fee* for paying after the due date. I am overdue with Origin, Alinta, but my gas and electricity providers don’t charge me $15 a month for being poor. Only @Telstra does this.

  • dauntlessday6 ㅈ 🌠 (@dauntlessday6) reported

    @Telstra I did get to contact your customer service thru call earlier and I was just told that there’s an unplanned 4G mobile service interruption in my area in VIC, which will be resolved tomorrow 🥲 the only thing i can do is hope that it gets resolved quickly enough

  • sm_mine Me Mine (@sm_mine) reported

    @TelstraAU Trying to buy a replacement power cord so I can still use my gen 2 smart modem Telstra shop say get a new modem. I'm trying to minimise e-waste. Any help appreciated

  • its_Gillo Locky (@its_Gillo) reported

    @alblen When I was living abroad, I could watch for free via AFL website as a Telstra customer. Not sure if it’s still a thing though.

  • FuctUpUnit Dan (@FuctUpUnit) reported

    @Telstra how long till you fix the log in issue with the app and website? I live 300km from the closest store with telstra credit. No mobile coverage and no app/website = no way to recarge. No credit = no wifi calling. No wifi calling = same as optus.

  • dauntlessday6 ㅈ 🌠 (@dauntlessday6) reported

    @ Telstra why is your service like this today 😶