Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 01/23/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • grega72 Greg Alexander (@grega72) reported

    @vincentMnard2 @elonmusk @SpaceX Out of interest, is your mobile internet bad? In Australia my Telstra 4g mobile internet is up at 200Mbps, and would be a real alternative if I didn’t have cable internet. (If push came to shove and my whole suburb needed it it’d be less congested that all going to Starlink too).

  • QueenKurtis99 Queen Kurtis (@QueenKurtis99) reported

    . @Telstra is literally the worst internet provider ever. have had no internet for 3 days and your staff do not respond to messages and dodge phone calls every chance they get. absolutely disgusted

  • morganhitchcock Morg (@morganhitchcock) reported

    @Telstra Nope no known issues, you have had problems with this area before. Same issues at 40 Marcus Clarke st canberra.

  • maialiakos Maia Liakos (@maialiakos) reported

    Can anyone recommend an internet/NBN provider? Have called @Telstra “customer service” several times but keep getting sent links then hung up on 😕😣 not great customer service so thinking to go elsewhere. Help please! 🙌🏼

  • poyerter poyerter (@poyerter) reported

    its been one and a half hours. Does anyone even work at telstra? Is it a public holiday in india or some ****? what is this?

  • CJ_Archer CJ Archer (@CJ_Archer) reported

    My @Telstra cable internet got cut off on Saturday. Waiting over 2.5 hours for online support for the 3rd time just for a human to acknowledge let alone try to fix. Nothing. No other way to contact them. Time to move to a diff telco, one who uses humans in Australia.

  • jasons_tweet Jason 🧟‍♂️  (@jasons_tweet) reported

    Got to love it when @telstra refuses to admit that there are issues in Canberra CBD even though they know all about it.

  • Morguesy Morgues (@Morguesy) reported

    @Telstra all of your support phone numbers are saying couldn’t be connected? Do you just **** them off right at the start of business?

  • zaplug__ ZAPLUG (@zaplug__) reported

    @Telstra Help

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported

    @Telstra - is your business model for customer retention to simply put people on hold for hours when they want to disconnect?