Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr_Beard!!
(@OzzieBeard) reported
.@Telstra - For crying out loud.. trying to help an elderly client upgrade her NBN service.. The phone call has been going for the last 47 minutes.. Jesus christ.. You need to get this process quicker for people.. The lady lost 83% of her remaining life on this freagin call.
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Danielle Lancaster
(@Bluedogphoto) reported
@Telstra 10 hours of calls and still no internet since asking for our business connection to be moved!!!!! HELP
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Carl Lyov
(@CarlLyov) reported
@Telstra @Bluedogphoto I understand you're just a social media team, but do you understand that your support team lies constantly in order to deflect fault from Telstra, and it makes them worse than useless at actually resolving issues? Those absolute dipshits cause an untold amount of frustration
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Random internet person
(@LibbiCurtis) reported
@RonniSalt @Telstra Guess you've never dealt with Centerlink
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Joop de Wit
(@yaycee) reported
@Telstra Coincidentally, I noticed the battery drain yesterday, after I had a online chat with a @Telstra support person (from my laptop, not phone).
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Shxdow.TG
(@ShxdowTG) reported
@Telstra fix yo **** ******* random lag spikes ****
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Carl Lyov
(@CarlLyov) reported
@Telstra Well, what I like to do is call Telstra to try to get a minor fault resolved, then once the support staff puts me on hold and hangs up on me, I channel all that rage into gaming. Nothing helps you gank 13-year-olds in CoD like white-hot anger
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Kenny Devine
(@TheKennyDevine) reported
@steptek Mine is a mobile that was not delivered (Telstra's fault). And yes, I've repeated the same details 5 times in 3 days to different 'support staff'. I still don't know where my phone is or when it will be with me. On my way to a shop now.
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Caroline Jakeman
(@jakewoman) reported
Has anyone got anything good to say about Optus internet technical support, because my experience over the last coup,e of months is woeful. Telstra here I come - maybe?!
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El Pinksto
(@Elpinksto) reported
@RonniSalt @Telstra Everything in writing only. Regular complaints to the TIO on every failed service undertaking or deadline miss. Refuse to deal with Philippines and demand to speak to the escalation team (located in Adelaide). We got five months refund on all services and plenty compensation!