Telstra Outage Report in Hervey Range, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine 🐜
(@SirBAntMQ) reported
@Judith54Nunn It's never Telstra's problem until you tell them that you're going to the Ombudsman. Either that or they blame NBN and a new cycle of blame game begins.
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LittleBlueWren
(@charmie13) reported
@s_duvvuri @Telstra Spoken like someone who's never lived in rural Australia? Not just landline phone issue. No 4g = no mobile service, poor internet access, no streaming for apps we're still paying for & not easy trying to run a business.
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Peter
(@Minus777) reported
23 Days after requesting a plan upgrade which was supposed to take between 2 to 24 hours still hasn't happened. Yesterday Telstra filed a complaint based on a fault that no one has said exists. NBN technician called us and said there was no fault. @telstra is a total #circus
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LittleBlueWren
(@charmie13) reported
Should never have trusted @Telstra mobile network enough to cancel landline. Now it's a 6km drive to the nearest tower to make a simple mobile call. After hours this morning with Telstra Tech they've escalated it for attention within 24-48 hours - for an ongoing issue since Sept.
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Ivor Carr ✳️✳️
(@blue_sti) reported
@Judith54Nunn @SallyLawry Yes, good advice Sally. I went through a similar process. Will never ever use telstra again, would rather use a message in a bottle
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Mike Howells
(@mikeoid) reported
@telstra why haven’t you put up temporary microcells in Banksia Beach QLD during the extended Velocity/NBN outage? Zero customer communication, shockingly bad customer focus. You need to learn to not f*k the customer.
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Jonathan Crossfield
(@Kimota) reported
@Telstra Yes I noticed this morning the website had updated to “no issues” so rebooted the modem and it came back. Thanks.
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💧Sally Lawry
(@SallyLawry) reported
@stopthecrapnow @Judith54Nunn When you get an Australia case manager, which happens after Telco is contacted , the service is very good. They are up against it with the crappy copper cable and distance from the node. Telstra employees are very good . One bloke told me his payroll was done in India.
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LittleBlueWren
(@charmie13) reported
@Telstra Until Sept 2021 we had excellent coverage & I was grateful. Coverage has markedly declined after two Telstra "upgrades" since. I'm not stupid & have done all I can to work through what I can do but I'm no telco tech. It's all our phones affected too-Samsung, iPhone, Google Pixel.
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Deb.E.G ✳️✳️✳️😷
(@TheDebEG) reported
@Judith54Nunn It is Telstra We’re SOR too, had so many issues so switched to TPG, never had an issue since. Telstra are shite with internet