Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 11/18/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnLutge John Lutge (@JohnLutge) reported

    @Telstra But I prefer to keep our practice out of the media. However I am pretty annoyed at @Telstra for taking my money and NOT delivering the promised service. It is called Stay Connected. Not Stay Connected Maybe.

  • WSHSITNews Westfields IT News (@WSHSITNews) reported

    ✅ Last night about 8:15pm the schools internet connection was restored. The DOE has reported that Telstra identified and fixed the fault. We continue monitoring. All services onsite are now working (problems? reboot first) and home access to Gateway is restored.

  • jed_test Jed Test (@jed_test) reported

    @Telstra Seeing as I can not get onto the outages page consider this my report of an issue in the Cotton Tree area near Maroochydore Qld. It's frustrating when #Optus has better service than @Telstra and I have important business tasks to get done.

  • Abloodynicechap A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

  • eternaldelicacy Chiara (@eternaldelicacy) reported

    @Telstra Will that delete my apps though? Will I have to sign in to them all again?

  • lowlandsapien Hugo Rex (@lowlandsapien) reported

    @AntipodeanFrog Telecom (pre-Telstra) got the contract to install their telephone network, a heap of Aussies lived there. I was lucky enough I guess you'd say lol. First day there Dad was arguing with someone and I was looking out the window at the big crowd gathering..

  • KeepItR44291833 Keep It Real (@KeepItR44291833) reported

    @Telstra I have done that 5 times over 3 months. Fix the App @Telstra

  • JohnLutge John Lutge (@JohnLutge) reported

    This is the @Telstra resolution: I have checked the case reference number xxxxx. I can see that our Stay Connected team have escalated this matter for you. A case manager will be assigned for you and will contact you within 3-5 business working days to have this resolved.

  • JohnLutge John Lutge (@JohnLutge) reported

    Broke my phone. It's vital to the running of my pediatric practice. Really sick kids. I pay $15 each month to @Telstra for Stay Connected, so if this happens, they can send me a refurbished phone. Except NO. They have NO replacement phones and WON'T help. Money for nothing.

  • j_shin927 *_* (@j_shin927) reported

    @Telstra Done. Please action roaming request and fix telstra app