Telstra Outage Report in Hervey Range, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hervey Range, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hervey Range, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hervey Range, State of Queensland
Latest outage, problems and issue reports in Hervey Range and nearby locations:
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jarobes
(@Jarobes_) reported
@Telstra Bout a week, been very slow, I thinking maybe a free upgrade 🥺 -Jarobes
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Jack Sumner
(@preciouspress) reported
—rectify the problem including resets to my Telstra modem. I was also required during this extended period to give on 3 occasions my name, address, date of birth and billing reference. On Tuesday, the problem still unresolved, I requested that a technician visit be arranged—
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Lisa Greig
(@austaxter) reported
@NBN_Australia @Telstra I live in Bayside Melbourne. Since the wind on Fri 29 Nov where my #NBN cable detached causing a traffic hazard and subsequently severed that Fri - I have been without #NBN - after multi calls to #Telstra Fix date was yesterday - still not fixed.
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ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
@Telstra Hey Jax thanks so much for responding. I’m on the phone to someone at the moment and the issue is basically resolved, however I’m not entirely happy with the customer service experience. I’m happy to DM you about the issue with the customer service person’s name :)
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🕯️ Dave Underwood 💉💉
(@DaveMUnderwood) reported
@DawsonEJ If it were, the network would stagnate and prices go up. Much like what happened with Telstra after Howard's sell off. Australia would fall even further behind on Network infrastructure / connectivity ratings. Once at 23rd globally, to 57th after Telstra sale, /2
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Gabrielle Jackson
(@gabriellecj) reported
@DianaPegoraro My phone used to go to wifi calls inside but got anew one and it doesn’t work anymore. I have temporarily given up calling Telstra to find out why. Have been on their network with both phones
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ari loves kay // BLM // 02.09.2018 // ia bc exams
(@actmyagedjh) reported
why is this telstra customer service lady so rude she’s basically yelling at me
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David Sweetnam
(@GetIntoEnglish) reported
@StephenLStClai1 @abcnews Totally..esp now with how mobile technology is developing. Atm it might depend where you live, but i use Telstra data for my devices and modem and it seems pretty quick. Plus i’ve heard nbn has slowed down speeds in peak periods but people still paying the same.
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Lisa Greig
(@austaxter) reported
@Telstra Hey Jimmy. NBN came and severed the cable over road on Fri 29th at 1pm - but wouldn’t reattach it. I had to contact @Telstra - bureaucracy. So first contact Mon 1st. First appt Wed 3rd - came and said needed bucket truck. Couldn’t fix. Next appt yesterday- nothing. No more info
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AustralianPolitics
(@NoSpinPolitics) reported
@AlboMP DECEPTION: Fibre was NOT REPLACED by Copper. The Telstra copper cable was used instead of laying more fibre. Labor connected ONLY 200 000 premises as it mismanaged the rollout. Labor could not fix it then!