Telstra

Telstra Outage Report in Hervey Range, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Range, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Range and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Range, Townsville, State of Queensland 03/31/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hervey Range, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Range, State of Queensland

Latest outage, problems and issue reports in Hervey Range and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • viralhume Viralkumar patel (@viralhume) reported

    @Telstra Support guys gave me only these case numbers. I am currently in talking with tech support. I asked him to provide case numbers but he will provide it at the end of our conversation.

  • farapoc fma (@farapoc) reported

    @Telstra No issues according to your link. I have no bars!!! Surviving on 2mbps 4G modem back up like 1999!!!

  • Lachlan_Mc Lachlan Mc (@Lachlan_Mc) reported

    You don't need some RBA or Fed ******** getting in the way. All they are doing is trying to protect their own monopoly. The same as AT&T or Telstra did when the internet and voip started. Learn to adult or stay ******** out of the market.

  • junith81 June Cassidy (@junith81) reported

    @Telstra disappointed with the slow service. 45min to wait for someone to answer my call or forcing me to download ur app to get help is pretty crappy

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @cottonfarmgirl @ronsie16 Do the Nationals provide them though?? They may have but not for over 20 years After selling Telstra rural communities never got support The LNP NBN plan reduced fixed mobile facilities & put more people on satellite that is more expensive & limited in bandwidth & download limits

  • Margare08990179 Margaret Gibson (@Margare08990179) reported

    @jkalbrechtsen @Telstra I’ve successfully resolved an extensive & frustrating Telstra problem by lodging a succinct complaint to the Office of the Telecommunications Industry Ombudsman

  • sharanjit Sharanjit Paddam (@sharanjit) reported

    @lukeweston @Telstra Only issue is that TIO wants to know what complaints department have said when you make a complaint. So I may have to wait the 21 Days.

  • Carbonknife721 Jenson Thompson (@Carbonknife721) reported

    @FuckBurgo I feel like I’m the only one who has never had a problem with Telstra 5G…

  • farapoc fma (@farapoc) reported

    @Telstra Yes so you will send over a physical tech support because can’t resolve over chat?

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @WestnetAU Well that could be a tad difficult When you’re threatening to cut off the emails we are paying you for….. which weren’t used to send invoices. Also - we prefer paper and WE are the customer. How about Australian Telco’s start putting customers 1st. @Telstra #auspol