Telstra Outage Report in Mount Surprise, Etheridge, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Surprise, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Surprise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz Cooke
(@reallykazcooke) reported
@Bernoski @Telstra As I said, when you get to speak to actual human Telstra staff, they are invariably helpful & great. My complaint is about the weird policy that discourages or prevents @Telstra customers speaking to the useful humans.
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BrucetheGoose
(@GooseBrucethe) reported
@jennifer_murko @reallykazcooke @Telstra Awful treatment of customers. Not only Telstra. With less face to face banking services many seniors are seriously let down. While internet banking is fine for me, I remain with a credit union that has physical branches but for how long?
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Lee Tulloch Credible Woman
(@missleetulloch) reported
@reallykazcooke @Telstra Absurd isn't it? I've been having the same problem. The only solution if it goes on is to make a complaint to Ombudsman online (quick and easy) and they assign you a case worker who will speak to you. The social media gang are just there to manage you. They don't help.
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Michael Lange
(@mrlange81) reported
@Telstra it is extremely enjoying when you wait on a call for some assistance for 10 minutes for sit then to drop out due to poor reception. A better system would be for us to give our contact details so you could call us back of this occurs. #frustrated
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Kaz Cooke
(@reallykazcooke) reported
The PEOPLE who work for @Telstra are always helpful but wow, when you need to speak to a human & the number menu doesn’t cover your problem so it deliberately hangs up on you & sends an SMS saying go online? May as well be a cheerful ’Get Rooted!’ recorded message.
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Meg Stokes
(@milamba) reported
@Telstra You have become a disgrace. I will no longer support you and will be moving my business elsewhere.
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emma connellan
(@emconnellan) reported
@JohnYoung18 @Telstra John I feel the pain. They were terrible 20 years ago too. Then no internet but they kept refusing to put phones on because no street names. In the end I said I live in U2 street. Love to all there E
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Myf Trant 🌈
(@mjt73) reported
@reallykazcooke @Telstra It’s so counterproductive when you really need to speak to someone but you are already incandescent with rage after making seven calls and getting that automated text 6 times before you tell the robot you are going to cancel. Funny how quickly you get a person then
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tanya zamora
(@veganrules77) reported
@Telstra is the only option for internet connection in @westend Slow and poor customer service, no connection for 5 days, without any giving us any notification
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Blockedbyellymelly#
(@Mitchel65419492) reported
@CaroDiRusso Thats easy. When John Howard sold Telstra to taxpayers, when they already owned it. Now the govt pays rent to Telstra to use the network, that they previously owned. Howard should be in gaol.