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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (60%)
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Website (20%)
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Trading platform (20%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milwaukee |
Website | |
| Olney |
Website | |
| New Braunfels |
Trading platform | |
| Radcliff |
Login | |
| Houston |
Login | |
| Miami Beach |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Benzilla6
(@Benzilla44) reported
@TinutLuvJ @ResearchRowInc @TDAmeritrade Ah, no problem admitting when I'm wrong that does seem shady. It must be noted, though, that those screenshots are cropped in a semi suspicious way
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Steve Guiliotis
(@Docstrnge) reported
@AngryRed316 @TDAmeritrade put a trade restriction on my 15 y/o acct over FINRA suitability questions not on file. No warning. I found out when I tried to buy a stock, which ended up gaining 30% the next day. Customer service failed to resolve the issue for 3 days and refuse to compensate me
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TampaMan
(@TampaWatcher) reported
@jsmithxc11 @etrade @TDAmeritrade ETrade user for 20 years, no issues. They do not allow buying of dark ☠ otcs. Execution is quick.
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eli
(@saintcharbel72) reported
@FitforStocks @cryptojunky89 @TDAmeritrade I understand you can buy #HMBL with them no problem. #HMBL isn’t included in the change as far as I know,it was not on the list.
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Sadba
(@iPhone_Said) reported
@CrocodileOTC @TDAmeritrade These companies are making stupid decisions. They're going to lose a lot off clients. Ending up loosing million of incomes.
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Steve Guiliotis
(@Docstrnge) reported
@AngryRed316 @TDAmeritrade My ability to buy locked for 3 days instead of 1 because Incompetent customer service couldnt input my data properly and a refusal to compensate me in any way. Just "sorry". All they had to do was contact me in the first place. Atrocious customer service.
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Dustymuffin26
(@dustymuffin26) reported
@TDAmeritrade @sesh1one You are forcing people to liquidate stocks by pushing the deadline up more than a month. As a customer of @TDAmeritrade I am very disappointed in your decision to move your deadline up and will not honor the SEC deadline. You limited GME and AMC purchasing. And now this do better
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0beefwhopper♻️
(@vicsjunk1) reported
@joeytradez @TDAmeritrade @vikram4864 Yeah. This is pretty annoying and stupid
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Reagan Rainey
(@tweetytrader14) reported
@jsmithxc11 @etrade @TDAmeritrade I use TOS and E*TRADE pro software but E*TRADE as my main trading account. They lowered the otc trading fee for me since I trade them frequently, but sub penny fees are higher. I haven’t had much trouble with availability in trading any otc’s though
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SniperTradesOTC
(@SniperTradesOTC) reported
@ITrader239 @TDAmeritrade Shutting down trading in a lot of tickers early before the September deadline and let people know about it very poorly. Never have use TDA but it is the reason for a lot of red out there this week.
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ResearchRow
(@ResearchRowInc) reported
@CrocodileOTC @TDAmeritrade This is how you do it. Inform but don't restrict. E*TRADE will require customers trading any OTC security after mid-July to complete agreement prior to placing any new orders for OTC securities to help ensure they are aware of the risk that their securities may become untradeable
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Nicholas Parks
(@nhparks) reported
@ZekeboyA @TDAmeritrade My main acct is IBKR for this reason. I keep TD just for streaming quotes, which crashes any time we’re down significantly pre-market. Works flawlessly when the market gaps up however.
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ResearchRow
(@ResearchRowInc) reported
@TDAmeritrade This is how you do it. Inform but don't restrict. E*TRADE will require customers trading any OTC security after mid-July to complete agreement prior to placing any new orders for OTC securities to help ensure they are aware of the risk that their securities may become untradeable
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EMore
(@sesh1one) reported
@TDAmeritrade @iammpremm What exactly are you guys doing? I own $LTNC. Do I need to be worried? I don’t short stocks. Occasionally stocks I buy do go down tho and I sometimes sell them for a small loss.
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SniperTradesOTC
(@SniperTradesOTC) reported
@MostlyTrader @TDAmeritrade Shutting down trading in a lot of tickers early before the September deadline and let people know about it very poorly. Never have use TDA but it is the reason for a lot of red out there this week.
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Anderson
(@RockeredTodd) reported
@Grndizer2 @GraniteGods @TDAmeritrade Commission-free OTC trades would definitely help preserve some of TDA’s integrity. Seriously, nearly $7/trade? Don’t push this client-centered “proactive” narrative, TDA, as you just did while collecting such baseless fees from those clients.
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Alex Papadopulos
(@alexpapadopulos) reported
@TDAmeritrade Simple solution, allow me to rely to your emails
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Granite God
(@GraniteGods) reported
@Grndizer2 @TDAmeritrade Not a bad idea. There was no need to create a new timeline.
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Steve Guiliotis
(@Docstrnge) reported
@DanielM36809164 Yeah, @TDAmeritrade is fine until something happens, like an egregious service failure and you need priority assistance. You'll make endless calls to customer service that accomplish nothing They will not even compensate me a single free trade for this debacle. Tough ****, Steve!
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ResearchRow
(@ResearchRowInc) reported
@TDAmeritrade Simple online agreement to verify you know the risks. They just showed you up in basic customer communication.
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SniperTradesOTC
(@SniperTradesOTC) reported
@Samuelj733 @TDAmeritrade Shutting down trading in a lot of tickers early before the September deadline and let people know about very poorly.
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WOLVES OF WEALTH
(@JG_Bankss) reported
@cadgerry @TDAmeritrade No problem I can see how looked like an AD
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immaEDout
(@_JustHype) reported
@TDAmeritrade I have been investing with TD since 2013, hurry up and support it.
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Nolan Ritter
(@FitforStocks) reported
@cryptojunky89 @TDAmeritrade $HMBL won't be affected because it is Pink Current. It may actually help bring more liquidity in because other trash stocks getting the boot.
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ZekeboyLivesAgain
(@ZekeboyA) reported
@nhparks @TDAmeritrade they are literally the worst broker I've ever had.
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Outnumbered Dan
(@Outnumbereddan) reported
@jsmithxc11 @etrade @TDAmeritrade I have etrade. Excellent customer service. A human on the phone minutes usually.
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SniperTradesOTC
(@SniperTradesOTC) reported
@unclejoe33 @TDAmeritrade I use ETRADE, they have been having their own issues with their platform especially level 2. But none for awhile now that I think about. Usually no problems buying anything either
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Stocks Johnson
(@StocksJohnson2) reported
$ADSV Sell Down on @TDAmeritrade @TDAmeritradePR Bullshit last week along with many other names. More volatility to be expected if we aren't Current until after 8/13. TD's bullshit has definitely had an impact.
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Alex Papadopulos
(@alexpapadopulos) reported
@TDAmeritrade your customer service emails are comical, irrelevant data about email address changes when they haven’t changed and a no-reply return address?
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ZekeboyLivesAgain
(@ZekeboyA) reported
@nhparks @TDAmeritrade not sure of the integration timeline with Schwab, but I imagine with tech issues I've seen at TD, it could take years to unfuck it up.