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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (67%)
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Trading platform (33%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prattville |
Login | |
| Tyler |
Login | |
| Birmingham |
Trading platform | |
| Warrington |
Login | |
| Phoenix |
Trading platform | |
| Kinwood |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Flocisn
(@flocisn) reported
@TDAmeritrade your customer service is inept. I was told to miss work so I can speak to someone in FIU during their business hours only to be told they can't transfer me when I called. I have 16k held hostage and nobody wants to tell me anything.
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American Options
(@WeeklyOptions_1) reported
@TDAmeritrade I moved $320k out of my TD account to rival brokerage. TD Customer Service is worst in the industry. They don't want an active trader...fck 'em #TDameritrade sucks
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Rishabh Singh
(@RishabhSingh93) reported
@TDAmeritrade I gave register for the new account opening from India but I cannot further proceed. All the numbers mention on the website are not working! Kindly help out with the email or contact details so that we can open the account.
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NavRetired
(@BevaliasLove) reported
@TDAmeritrade Hello, my balance dropped $11,000 from the time I went to sleep last night, to this morning. Is this a widespread issue, or am I the only lucky one?? Currently on hold (for 50 minutes)
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Frank
(@Frank26284565) reported
@TDAmeritrade worst customer service. A manager was rude and just hanged up the phone without even listening to customer.
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Amy
(@amyruh12) reported
@TDAmeritrade Your system has a serious problem. Woke up this morning and half of my account balance is gone. Called customer service and was told you have a glitch. This is not funny anymore. FIX IT.
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leo
(@leo97405641) reported
@coconutladen @TDAmeritrade Having the same issue with @CharlesSchwab
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Bluff City Capital
(@CapitalBluff) reported
You would think with a record year in pretty much every category @TDAmeritrade would hire more customer support so you don’t have to be put on hold for an hr on a Random Thursday morning......🤬🤬🤬🤬
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Silent Second
(@silent_second) reported
@TDAmeritrade Im watching my account go down 3% hours before im ' ALLOWED' to trade. Liquidity..i dont want to hear it..someone(s) large, has data the public does not and on low volume is selling off FRSX. If someone has access to trade even 5 minutes more a day than retail, we have 0 chance
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Matthew
(@niceguym) reported
@GovRicketts @DonJBacon Everything about the pipeline was a lie. It will be built with American steel, it won’t leak, and you are overestimating the jobs. Why not complain about @TDAmeritrade leaving Omaha after all the tax breaks your family got?
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Dan "Rocker" Nelson
(@TheOneDanNelson) reported
I'm curious if the #unsubscribe link in the @TDAmeritrade marketing emails not working is intentional so you can never stop getting their spam? Is that criminal? Can I sue them? I'm not super litigious but I hate not being able to unsubscribe from shite!
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NavRetired
(@BevaliasLove) reported
Anybody having problems with @TDAmeritrade balances being incorrect?? I went to sleep with one balance and woke up this morning - 11,000 dollars .. Narrator: No trades were placed and there were no withdrawals.
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Cosmo Kramer
(@RealRickSinger) reported
@TDAmeritrade your desktop tos is down cannot login
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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Arun Dodla
(@arundodla) reported
@TDAmeritrade Hi is there any reported issue going on currently? I am seeing incorrect balance on my account!!
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Rishabh Singh
(@RishabhSingh93) reported
@TDAmeritrade I am from India and I have tried calling all the numbers mentioned in the website, but all those number’s are not working!
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Mark
(@laxtrader122) reported
@TDAmeritrade @thinkorswim @CharlesSchwab PLEASE FIX YOUR PLATFORM!!! FREEZING, CHARTS NOT LOADING, OH AND ITS ALSO BEEN 5 MONTHS SINCE "SHOW TRADES" WORKED. GET IT TOGETHER!
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NavRetired
(@BevaliasLove) reported
@amyruh12 @TDAmeritrade I'm down $12,000 this morning and haven't done anything!!! No trades, no nothing. WTF is wrong with these people??
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Silent Second
(@silent_second) reported
@TDAmeritrade as a retail investor I WANT EQUAL ACCESS TO the market as the traders off hours. Its a ridiculous disadvantage and its better than inside info. Please help your clients..
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Collin Foster
(@CRFost) reported
@TDAmeritrade @thinkorswim @thinkorswim Are you having issues with paperMoney right now? Logged in fine earlier but now unable to log in even with right username and password.
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Pankaj
(@Pankaj35119844) reported
@TDAmeritrade Hi, I still haven't received my tax documents. Could you plz help?
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Tysto Trader
(@Tysto2) reported
Come off it, @TDameritrade. Your whole job is holding in managing securities, but when a security splits, you display absolute nonsense—without even a note of explanation. Why are you so terrible at basic stuff like this? $TQQQ
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Cosmo Kramer
(@RealRickSinger) reported
@TDAmeritrade your desktop thinkorswim is down
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Anne Tope Edwards
(@Tope2u) reported
@CNBC @SquawkCNBC @TDAmeritrade woke up this morning with about half my $ MIA from my TDAmeritrade Margin Acct. Called customer support. “We are having a problem.” what balance do you see? Ok, so the money IS in the account? “Yes” so can I trade? “No, sorry it is what it is.”
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TraderChabe
(@ChabeTrader) reported
Hey @TDAmeritrade , you did a forward-split of TQQQ. You scrweed this one. My account balance is incorrect. I may not be alone on this issue - all TQQQ holders who traded till after-hours may have affected. Please check your system.
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Tysto Trader
(@Tysto2) reported
Come off it, @TDameritrade. Your whole job is holding & managing securities, but when a security splits, you display absolute nonsense—without even a note of explanation. Why are you so terrible at basic stuff like this? $TQQQ
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₿ullish Doji+
(@Bullish_Doji) reported
$ADMP i had a stop loss at $1.03 with an average of $1.01 When it broke out of $1.12 it stopped me out at $1.13. now its at 1.24 WTF! @TDAmeritrade i need answers
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CoconutLaden
(@coconutladen) reported
@TDAmeritrade when is the $EMBI symbol going to flip over to $SKYE on the positions tab of the mobile app? There are so many of us that can’t trade $SKYE yet and it is frustrating. Closing and reopening the app doesn’t help, nor does restarting the phone.
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John Rubens
(@raftofwater) reported
Dear @jimiuorio it's not the internet server, maybe @tdameritrade doesn't want me to leverage any more silver in this account? I'm vulnerable in that I own AUY which is about to lose margin? Anyway I bought 3 more shares today. #MadTweets Discipline over Conviction. @JimCramer
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a
(@ayeuh_) reported
@TDAmeritrade so do you guys routinely call us every week to “check up” or who ******** is actually calling me