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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (62%)
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Trading platform (28%)
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Website (10%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn |
Website | |
| High Point |
Trading platform | |
| Youngstown |
Website | |
| Fort Worth |
Trading platform | |
| Oklahoma City |
Trading platform | |
| Boardman |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JD3
(@JD3_Lasers) reported
@MSOElevator @TDAmeritrade I’m having the exact same issues.
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Namssob
(@thenamssob) reported
@CharlesSchwab @TDAmeritrade . LOL I continue to get false error messages, for weeks for first 30 mins after open (incorrect symbol, insufficient funds), when none of the above are true. Then make me hold for 30+ minutes? Trade opportunity GONE? Shopping for new broker.
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Sun
(@tellsuns) reported
@CharlesSchwab @TDAmeritrade @CharlesSchwab yesterday Jan 27 from 930EST for about 45 minutes none of platforms allowed me to place trades. SSE and mobile apps won't let me login showed I should call. We all know how calls works this week. Online portal says IWM is invalid symbol for option trades. Lost $$s.
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Ben Dover
(@BenDove92015228) reported
@NovoChrisk @TDAmeritrade 6:20am and I can’t even place orders. Why do these incompetent brokers keep screwing with us?!?! $10 a trade for this garbage service my god!!!
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999
(@Chemaelevado) reported
@TDAmeritrade yall restricted my account too!! Bro wtf broke ****** tryna get rich i been w tall for years too mf’s i aint invest in gamestop so unrestrict me ******
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K.LIM
(@kdotlim) reported
@CharlesSchwab @TDAmeritrade Fidelity and other brokerages didn't have to do this. Trust broken
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gary clifford
(@garycli04752256) reported
@CharlesSchwab @TDAmeritrade So I didn’t allow me in this morning you say you didn’t Stop it but it sure a lot of people had trouble getting on and logging in
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YouTube: effxayy
(@effxayy) reported
@TDAmeritrade can your customer service stop hanging up on me after “attempting” to fix my problem and not allowing me fund my accounts???
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salerno
(@psale755) reported
@CharlesSchwab @TDAmeritrade Very dissatisfying service
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Dan A
(@devilsadv0c8) reported
@CharlesSchwab @TDAmeritrade I just want you to know, I opened an account today and I'll be transferring all assets from Robinhood (a considerable amount) to Charles Schwab. I didn't even own or consider any of the stocks in question, but I support your philosophy.
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MiloA
(@AvidaneMc) reported
@CharlesSchwab @TDAmeritrade Schwab site was a disaster yesterday. I had positions shown in my account I did not own, the balances were off, profit gains all messed up. Nothing matched on Schwab on line to street smart edge to my Schwab app - completely messed up, No one answering phone calls. Really Bad WTF
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White Coat Investments
(@AndrewScottRad1) reported
@Mark38909618 @Alphakinetic1 @TDAmeritrade I’m having the same problem. It’s a crime. (Yes premarket is open, I trade every day during these hours)
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Goku
(@SSBGoku2621) reported
@TDAmeritrade @nerdface1 Don’t use them they lost me@money . Trust me they don’t care I called their support and no help
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Coach David
(@CoachDavidA) reported
@CharlesSchwab @TDAmeritrade Bullish!t. You just shut down trading on the whole platform. Criminals!
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IncomingHardo
(@KananFoxxx) reported
@stuff_peppas @TDAmeritrade Robinhood has always been a bad broker they wouldn’t let people sell last year similar to today. People moved brokers and they got fresh blood to screw over again. They need to go down. They don’t know ethics
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Drum And Feather
(@drumandfeather) reported
@TDAmeritrade pleas help!!!!! Can't get you on the phone for anything!
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WSB RETARD
(@WallStreetCEO_) reported
@TDAmeritrade you're not sorry, go **** yourself
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Nicolette Locklear
(@follownicolette) reported
@lyemcfly @TDAmeritrade I’ve got a few thousand still on there because I’ve been in doge-only. I’m having trouble setting up Binance but when it’s fixed, I’m going to withdraw my shares (if they let me) and quickly dunk them over there and close Robinhood
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Slark
(@whattheslark) reported
@EliBurton_ @TDAmeritrade TD and Robinhood both help out Citadel etc. Thats why I went with fidelity
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Space Panda
(@MilkyWayPandas) reported
@LostInThe____ @CharlesSchwab @TDAmeritrade Brokerages had no trouble handling trading volume last year when the market crashed & volatility was crazy.
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Goku
(@SSBGoku2621) reported
@TDAmeritrade @jd_al3x Don’t use them they lost me@money . Trust me they don’t care I called their support and no help
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Goku
(@SSBGoku2621) reported
@TDAmeritrade @ppada237 Don’t use them they lost me@money . Trust me they don’t care I called their support and no help
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GondorOfEarth
(@metalicsmash) reported
@LewisUnderscore @nytimes @TDAmeritrade What's stupid is the billionaires do exactly this. They short out the stocks they want to invest in and buy when it's low. It's not illegal then why is it illegal now?
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Saif
(@SaifHaque5) reported
@TDAmeritrade Totally unacceptable .. this is not the first time had similar issues in Mar & Apr 2020 .. no improvements ... Login page not rendering is becoming a pattern ..
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Batman
(@Batman776197942) reported
@CharlesSchwab @danprimack @TDAmeritrade I can confirm TDAmeritrade permitted cash trading all day. Other than some lag it was fine. It’s obvious Robinhood has a liquidity issue because they are partially also their own clearing house. I think Robinhood is in the verge of going tits up.
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YoAdrian
(@WhatupPo) reported
@Lilli_Pennies90 @TDAmeritrade @RobinhoodApp I read it. The options restrictions are pretty limited. They are saying there’s no issue with plain vanilla buying and selling calls and puts. Are you selling covered calls or going short calls or puts? That’d be like 10% of us. Shouldn’t affect trading much
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Smokey my Bear
(@YepiKnow) reported
@TDAmeritrade I have them both off your apps on my phone and neither were accessible for the first 1.5 hours itrading. I also have the desktop version and that was down too. TD Ameritrade should not be having these issues. It seems a bit suspect.
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@SteveTV
(@canuck11) reported
@CharlesSchwab @TDAmeritrade Td just shut their webbroker down for "maintenance " in Canada
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Goku
(@SSBGoku2621) reported
@DailyGraceTruth @TDAmeritrade Don’t use them they lost me@money . Trust me they don’t care I called their support and no help
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DarkStarryKnight
(@DarkStarryKnig1) reported
@JupiterrJazz @TDAmeritrade You know how I know that a purely capitalistic philosophy with no actual domestic product is highly unstable eventually implodes on itself?