Is TD Ameritrade down?
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of TD Ameritrade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at TD Ameritrade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TD Ameritrade users through our website.
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Login (67%)
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Trading platform (33%)
Live Outage Map
The most recent TD Ameritrade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Prattville |
Login | |
| Tyler |
Login | |
| Birmingham |
Trading platform | |
| Warrington |
Login | |
| Phoenix |
Trading platform | |
| Kinwood |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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ECOCASH REVERSALS CUSTOMER SERVICE
(@ServiceEcocash) reported
@TDAmeritrade @AlejSala Hello inbox on watsaap 0787880941 to help now
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Breakout Trade
(@breakout_trade) reported
@TDAmeritrade when are you going to fix the lag issue on your platform? this has been going on since last week. unacceptable
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Josh Miller
(@JoshuaRM) reported
@TDAmeritrade @drobdrobs The issue is widespread.
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gwendt01
(@gwendt01) reported
@TDAmeritrade yet another error in my portfolio. $T *** listed as $.2775 and my portfolio shows ……… $.52 (old ***)
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Anastasios
(@Anastas29759950) reported
@TDAmeritrade THERE IS NO RESPONSE FROM DARA. C.E.O AT UBER. SHOCKING I KNOW. CUSTOMER SERVICE DEAD ALONG WITH RIGHEOUSNESS. DONT DRIVE UBER IF YOU GET HURT. THEY WONT PAY AS THEY LOBBYIED SO MANY BEUROCRATS STARTING HUSH MONEY IS 2K. NO ONE CARES OF YOUR HEALTH.
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Bryan
(@SCsurftrades) reported
@OptionsMike @thinkorswim So grateful you put this out there. Having the same issues of data lag and long load times. Platform has been untradeable, got the same response it's my internet provider. @TDAmeritrade
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Chris Selden
(@drobdrobs) reported
@TDAmeritrade @sometrader78 Issue persists. I can't access either.
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R
(@Lucy3370) reported
Anyone having trouble getting on to @TDAmeritrade on their desktop this morning. Mobile app works but no desktop. #stocks
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gosha.cmd 💙💛
(@goshacmd) reported
**** you so much @TDAmeritrade for wasting so much of my time and energy
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Chris Selden
(@drobdrobs) reported
@BkOption @TDAmeritrade Try the auth site link, solved my problem.
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Human Person
(@Iluvjavascript) reported
@etrade Traders think: @etrade customer service sucks. 90 minute wait time to speak to someone? For comparison, @TDAmeritrade wait time is between 2-4 minutes. Fix it.
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/\P/e\gg\ed
(@ppeggedd) reported
Help line (telling them to go full remote) says to unplug my modem. Fabulous @TDAmeritrade @CharlesSchwab
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Breakout Trade
(@breakout_trade) reported
@TDAmeritrade everything with my internet is working just fine minus TOS. that's good though, blame another company and continue to be useless as you have been in the past. guessing this problem will never be resolved since you aren't even working to fix it
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JLT
(@johtull3) reported
@TDAmeritrade Why doesn’t the TD Ameritrade mobile app chart an options movement? If you click on an options chart it just shows the underlying equities move. Seems like this could be an easy fix.
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Joeemaccc
(@joeemaccc) reported
@OptionsMike @thinkorswim @TDAmeritrade At that point you'd almost rather it be down, at least you know they're doing something.
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Freebtcfaucets
(@Freebtcfaucets1) reported
@TDAmeritrade why don't you support the brave browser? It's the most secure internet browser. When trying to log in the "log in" button doesn't do anything? Please fix this
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GCas
(@GCasCar) reported
@ProfitsTaken @TDAmeritrade bad fillings!!!
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Akash Agarwal
(@akash_agarwal) reported
Need help to identify @TDAmeritrade customer service executive -- getting no support from PCS for loyal customer of >20 yrs.
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JustTradeIt
(@JustTradeIt7) reported
Problems continue with @thinkorswim @TDAmeritrade You would think they would've fixed it over the weekend. SMH
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Garey Koleman
(@GareyKoleman) reported
@MasterIntegrity @TDAmeritrade I have seen this done in my account many times over the weekend. It’s currently happening to mine as well. Maybe they are doing an update or working out a bug. Scary to see though.
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John
(@jcarr982) reported
@OptionsMike @thinkorswim @TDAmeritrade I talked to support on Friday and they told me their tech people were working with Comcast on it. Clearly hasnt been resolved yet though.
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Fear Porn Rehab
(@dorseylobotomy) reported
@Inspirerer1 @TDAmeritrade @thinkorswim Logged in to tos and my account showed $0 balance and freaked the fu¢k out. Called TD and was told they are doing maintenance until 2am
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Joeemaccc
(@joeemaccc) reported
@OptionsMike @thinkorswim @TDAmeritrade Platform down?
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75HardTrading
(@75HardTrading) reported
@TDAmeritrade @drobdrobs I too am having this same issue
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Kurumban
(@kurumban6) reported
before 7.15PM thinkorswim and TDameritrade login did not work. Tried four times, carefully entered password on last 2 times. Now it is fine @thinkorswim @TDAmeritrade
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Brett G
(@BrettRLT2003) reported
@OptionsMike @thinkorswim @TDAmeritrade Have you physically logged out instead of just closing the app? That can cause issues if not
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BOFO
(@BOFOMOMO) reported
@TDAmeritrade I've had 4 support chats and a phone call with support. All are blaming comcast lol. I don't know if you're familiar with comcast but if you are expecting them to resolve this, then it will never get resolved. Time for a new broker I guess.
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Chris Selden
(@drobdrobs) reported
@TDAmeritrade Upon first login on the auth site, today, it notifies you that there is a new layout. Your tech is wrong, I don't need help, but you guys should be working to help the others telling you there's an issue.
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cherrycoughdrop
(@dadofpeanut) reported
@TDAmeritrade Anybody else app down today? #StockMarket #ShortSqueeze
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Bell
(@Bell00109314) reported
@AimCeeWenMoon @TDAmeritrade Same with me i wish they can atleast say if theres a maintenance going on or something