TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Farmington, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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JJMathes
(@JJMathes) reported
@TDAmeritrade any idea when you will support the purchase of fractional shares?
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A fatal exception has occurred....
(@theplaterogue) reported
@TDAmeritrade You guys having website issues? Im getting half rendered menus, javascript void(0) buttons everywhere and general lack of function.
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Big D
(@BigD_TVF) reported
So, my @TDAmeritrade application apparently glitched last week, and placed a sell order I never wanted. It never showed in my open orders, but this morning it executed at market open. So far, that "glitch" has cost me $1500 and counting.
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Music lover✡️
(@EffWebsite) reported
@TDAmeritrade need help. $GOOGL is only giving me “info” & you sent me an UNOPENABLE PDF about this problem! 422852447 PH.pdf is UNOPENABLE!
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MrWhiskeyTrades
(@whiskeytrades) reported
@pauvro @TDAmeritrade Yup. Was not really impressed with their attitude at all. Would’ve more polite if they had just said “**** you” to my face. Clearly they just don’t give a ****.
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Vik
(@vikas_aditya) reported
@TDAmeritrade Fix your damn stupid system which doesn’t even show the orders placed. Your chat and phone people assures that no orders are there in the system. BUT those orders get executed!! Unbelievable mess. No other platform has this kind of technical glitches.
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Big D
(@BigD_TVF) reported
So, yeah - not having a great day so far. Might be time to start looking at accounts with @RobinhoodApp or @WebullGlobal for my self-managed trading needs. This isn't the first time an error or a delay in the @TDAmeritrade app has cost me money.
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JZ
(@Just_Tweeting_Z) reported
@R2DayTrades @thinkorswim @TDAmeritrade Been down since opening bell… doesn’t login; trying to select an account crashes the app on IOS
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Your customer service rep already said it was a “valid margin call” and that there would be no adjustment, despite the fact that your team made an illogical trade. Does this mean you’ll adjust my account for the loss I incurred?
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade I see you are eager to help. Just one question- if your margin team foists an objectively bad trade on me, can I get my money back? I won’t hold my breath.
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XRP_FringeDweller
(@XFringedweller) reported
@FINRA Not at all curious about the difference, just wondering if @TDAmeritrade will act in good faith and address the real issue at hand. ⏰
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Harald Jepsen
(@HaraldJepsen1) reported
Their support team is not clearly educated about Trust accounts and trustees. This is the same with @TDAmeritrade
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MrWhiskeyTrades
(@whiskeytrades) reported
For those are interested- no @TDAmeritrade did not care that they made an objectively bad trade, and even acknowledged that the premium for my 187.5 $BA calls was going up when they sold the option anyways. Can’t even say they were particularly polite.
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MrWhiskeyTrades
(@whiskeytrades) reported
@TDAmeritrade Things went exactly how I thought they would. Pretty sad that your margin team claims they don’t have enough time to warn us about margin calls, but have enough time to make bad trades. Also, in a very liquid option, how can you say that a market sell is a bad idea at EOD ITM?
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martin jr
(@juniorynadamas) reported
@TDAmeritrade Hi, I’m getting in touch by email with Td Ameritrade but since Friday afternoon I’m not getting any response. Does email support team work on weekends?
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