TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 2
Chicago, IL 2
Los Angeles, CA 2
High Point, NC 1
Youngstown, OH 1
Fort Worth, TX 1
Oklahoma City, OK 1
Boardman, OR 1
West Des Moines, IA 1
Laconia, NH 1
Acworth, GA 1
Honolulu, HI 1
San Antonio, TX 1
Palos Verdes Estates, CA 1
Denver, CO 1
Sun City West, AZ 1
Fresno, CA 1
Kailua, HI 1
Sonoma, CA 1
San Diego, CA 1
Decatur, GA 1
Singapore, Central Singapore Community Development Council 1
Midlothian, VA 1
Zürich, ZH 1
Frisco, TX 1
Las Piedras, Departamento de Canelones 1
Dallas, TX 1
Lancaster, PA 1
Zionsville, IN 1
Rockville Centre, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • stev3c Steven (@stev3c) reported

    @satymahajan @TDAmeritrade @thinkorswim Dude.....me too. I placed an spx trade above a certain level..and it was nowhere near it. A few seconds later I decided to cancel it. the market went down and like 10 mins later I heard a ding. Indicating an order has been filled..the same order I cancelled.

  • CheetahPsg CheetahPSG (@CheetahPsg) reported

    @satymahajan @TDAmeritrade @thinkorswim I've experienced some similar issues with TOS in the past. Remember during a heavy Covid recovery day that I entered a trade and wound up with frozen charts, a severely lagging silicone life form AT, and eventually a BLANK screen while still in the trade.

  • ZoquierNicole NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • hestheman1 Charles U Farley (@hestheman1) reported

    @TDAmeritrade @CharlesSchwab Why is ameritrade down?

  • Laughabit101 Richard (@Laughabit101) reported

    @satymahajan @TDAmeritrade @thinkorswim Oh damn. I'm on TOS

  • Mani29041652 Mani (@Mani29041652) reported

    @Realized_Gains @TDAmeritrade same issue

  • OsideJawn420 Castellanos +15000 NL MVP (@OsideJawn420) reported

    @satymahajan @TDAmeritrade @thinkorswim I had to re download TOS, I had this issue yesterday. It fixed it

  • batman_1337 Batman_1337 (@batman_1337) reported

    @satymahajan @TDAmeritrade @thinkorswim Had similar issues, was a nightmare closing out the positions

  • 786fib Joseph (@786fib) reported

    @satymahajan @TDAmeritrade @thinkorswim TOS is awesome when it works correctly and total dog **** when it doesnt. Most issues are first 30 minutes of trading. I go calling the helpdesk and as always didnt see anything wrong. Their PFOF any broker that participates in PFOF you will see these types of issues.

  • kaspurlin Kevern Spurlin (@kaspurlin) reported

    Oh look, the ORCC DRIP happened in my account, time to pull back in the same day. Every. Damn. Time. Suspicious? Yep. @TDAmeritrade Wtf is up with a mid-day trade?

  • ToofTony BulletToothTony (Parody) (@ToofTony) reported

    @tradeandfade @TDAmeritrade WTF??? I'm suing!

  • xWEEVERx Weever (@xWEEVERx) reported

    @TDAmeritrade ToS not working correct, website down

  • BN_nevertweet Never Tweet (@BN_nevertweet) reported

    @Realized_Gains @TDAmeritrade Same thing for me. No idea if I even have a position or not as notifications are delayed 5 minutes. Couldn't seem to flatten either as I got an error on that. No one answering support chat either.

  • StacyGoodwin22 Stacy Goodwin (@StacyGoodwin22) reported

    @TDAmeritrade Why is the website down? I cannot access my funds. Asking for a friend 🤷

  • TheRealEJones Eric J (@TheRealEJones) reported

    @satymahajan @TDAmeritrade @thinkorswim Yeah. If it wasn't for ease of use and already on... I would move. Terrible terrible executions past 2-3 months.

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