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TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmington, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Nice automated response. Sit on hold for another hour to be told what i literally told you? It's a system wide issue. You should call your own team.

  • AFTuits
    i am Antonio  (@AFTuits) reported

    @TDAmeritrade @thinkorswim the latest release has a bug, when you scroll down the volume of the video goes down

  • PercyJJ10348969
    Percy Johnson (@PercyJJ10348969) reported

    Is Anyone else having issues with @TDAmeritrade ? I cant seem to exit positions and its not the first time.

  • efinuwke01
    bukasee (@efinuwke01) reported

    @TDAmeritrade I have a new account opening with self guided account. I want to log in and fund. I need to log in. Can I get some help?

  • twittmypants
    David98 (@twittmypants) reported

    @TDAmeritrade I have done it all. Not sure what’s the issue. Logged off rest phone.

  • twittmypants
    David98 (@twittmypants) reported

    @TDAmeritrade is there issues with the app?

  • Rosebuddtheking
    Rosebudd The King (@Rosebuddtheking) reported

    @IBKR is totally broken right now, option chains aren't working. Can't open, can't exit trades. If you had overnight positions from last week, you just better pray Market doesn't do anything crazy. If only @TDAmeritrade had Fills outside market hours ... #IBKR

  • JohnCookconsult
    John Cook (@JohnCookconsult) reported

    @TDAmeritrade I have to say on a Friday afternoon your account management customer service is UNBELIEVABLY PATHETIC.

  • topxxgun
    Cass (@topxxgun) reported

    @TDAmeritrade Where smart investors aren’t considered unless investors unless they have 25k or more. I’m just starting out and need help.

  • ZoquierNicole
    NICOLE ZOQUIER (@ZoquierNicole) reported

    @TDAmeritrade What is going on with Think or Swim? I was in a position - and couldn't close it - then when I went to flatten it it created a short position. I flattened again - and it made a short position 5X my original long position WTF. THIS IS VERY DANGEROUS. WTF.

  • Emmonspired
    Dan (@Emmonspired) reported

    @TDAmeritrade Already called, was on hold for 1 hour, i'm reporting what was told to me. I think the customer service teams need to figure out what's going on and get aligned.

  • CrossStocks
    🍀 Golden Cross Stocks 🍀 (@CrossStocks) reported

    @TDAmeritrade @CharlesSchwab Not being able to use Chime for banking with Amertrade is very stupid. Not allowing ACH with Chime is more than insane! Shows how much behind AT really is

  • Iucidtrades
    Joshua (@Iucidtrades) reported

    @AmyArial Well you're not paying for your execution, so it'll be similar to Webull. But Webull has been giving me more issues than normal and I've always preferred @TDAmeritrade customer service and platform overall.

  • zhongjian63
    Shen (@zhongjian63) reported

    @TDAmeritrade @CharlesSchwab Your web account executing buy and sell stock and option are suddenly getting slow in last 2-3 sessions. Not my computer issue. TOS is ok on my computer

  • PalmersCove
    JimmyP (@PalmersCove) reported

    @TDAmeritrade Are you saying you offer a tool to hand write? I do not need help otherwise!

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