TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Allen, TX 1
Orangevale, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • Mdrews7 Mike Drews (@Mdrews7) reported

    @TDAmeritrade I haven’t been able to trade 6 or the past 12 days lol fix my account please

  • adamhe_sea Adam Henderson (@adamhe_sea) reported

    @TDAmeritrade The team answering the messages through the Secure Messaging system is unable to help me; I've tried four times now. They don't have the reading comprehension or desire to fix the problem. I've called about this twice. And now you think you're "helping". Christ.

  • VerdeTrades Vérdé (@VerdeTrades) reported

    @Ultra_Calls @TDAmeritrade bro last year was like a thick manila envelope wtf is this?

  • nayaitscool finwit (@nayaitscool) reported

    @TDAmeritrade To be clear you mean to help reduce TD Ameritrade's and other institution's risk. Just say that. If the #suits are dumb enough to get in a situation that they have to pay any price to cover or locate then LET THEM. I am your customer don't cap my upside for your benefit. @wsbmod

  • funghiwoman Funghiwoman (@funghiwoman) reported

    @TDAmeritrade really does “excee your expectations! The never ever answer their phone. And you have honk Robinhood was bad ...

  • adamhe_sea Adam Henderson (@adamhe_sea) reported

    @TDAmeritrade And the person who said someone would reach out to me to fix this problem - that wasn’t true? Or is that still happening? Because I’ve called about this twice already and gotten nowhere.

  • JACStradnShack JAC’s Trading Shack (@JACStradnShack) reported

    @Jamesdean1966 @Kevin32290831 $TSNPD is showing on @TDAmeritrade but it’s not back into my account as available. Anyone else having this issue?

  • MichaelJScholl Mike Scholl (@MichaelJScholl) reported

    @JDuuuuuuBs @TDAmeritrade Having same issue. You can buy $cnpof at Ameritrade and it shows correct name, but existing shares show number! Frustrating!

  • FantasyChamp1 Win Fantasy Sports (@FantasyChamp1) reported

    @TDAmeritrade Your app crashes daily and there's no chart technical analysis support. Terrible app.

  • tippback _ (@tippback) reported

    @Heistenberg_ @TDAmeritrade Having same problem. Very confused about what’s going on my account.

  • Alex_Brovechkin Alex (@Alex_Brovechkin) reported

    @VerdeTrades @DipDeity @TDAmeritrade Damn took down a whole forest

  • VetTrades Vet Trades (@VetTrades) reported

    @misaix @thinkorswim Same issues here. Chart wasn’t even moving as the price moved $.50 in either direction. If you talk to them they’ll tell you it’s on your end. @TDAmeritrade get it together.

  • NewnanRob Robert (@NewnanRob) reported

    @VerdeTrades @TDAmeritrade You need to drop a couple bucks on Adobe Pro or Bluebeam, wtf lol

  • MalcolmTowers malcolmtowers (@MalcolmTowers) reported

    @TDAmeritrade not letting me log in has cost me money and it’s ridiculous. Anyone else having this issue?

  • IPODave IPODave (@IPODave) reported

    @TDAmeritrade intermittent problem your brokers couldn't help w usually happened in morning. Doesn't happen on brokerage side.

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