TD Ameritrade

TD Ameritrade Outage Map

The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

TD Ameritrade users affected:

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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 2
Radcliff, KY 1
Houston, TX 1
Miami Beach, FL 1
Painesville, OH 1
Sebastian, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TD Ameritrade Issues Reports

Latest outage, problems and issue reports in social media:

  • BullishDanny Dan (@BullishDanny) reported

    @TDAmeritrade And we are glad to help !! Here’s a number to call and wait on hold for two hours. hahaha... we are gonna throw reps at you, each with wrong unhelpful information. At the end we are going to tell you to go find the missing money urself!👍

  • RaveeTweets RAVEE!!! (@RaveeTweets) reported

    @TDAmeritrade Hi guys... I tried reaching out to your customer care several times and through the emails yet I have not received any response.. can you please reply here

  • dontdeserveit09 عـ .. (@dontdeserveit09) reported

    @TDAmeritrade Do something about your customer service!! It’s ridiculous that’s i’m still waiting for 1 hour now and nobody is answering the phone. It’s so frustrating!! Will you ever answer the line or should I wait for a whole 8 hours to get my password? UNREAL!!

  • christinacooks Christina Pirello (@christinacooks) reported

    @TDAmeritrade The ‘90’s called and they want their kale joke back. In case you live under a rock, no one makes fun of healthy eating anymore. I’m a customer but maybe not for long.

  • Andujar5665 Andy (@Andujar5665) reported

    @TDAmeritrade Mobile app issues. Quotes and level 2 not loading consistently. Please fix!!

  • BullishDanny Dan (@BullishDanny) reported

    @TDAmeritrade I’ve called 3 times and talked to 5 reps. The last rep told me the previous reps didn’t lie to me, they just gave me wrong or incorrect information. 👍 I understand you’re not going to be able to help me. But hopefully I can help others not get robbed by TD!

  • Luke_isTrending Luke Madsen (@Luke_isTrending) reported

    @TDAmeritrade why is it impossible to reach anyone when I need help? I’ve been waiting for a chat response for 3 hours. Tried to call multiple times as well

  • Whitney_SEO_666 Whitney Eden 🌈 (@Whitney_SEO_666) reported

    i had some issues with with transfers to my @TDAmeritrade account, resulting in a few return fees. but then i couldn’t place any order. took 2 weeks and multiple messages to them to find out my account had been frozen. why did they tell me this immediately?

  • DeageloVickerrs Chazz Reinhold (@DeageloVickerrs) reported

    @TDAmeritrade I've been waiting for hours to speak to support about an unknown account restriction. Can someone please help?

  • RaveeTweets RAVEE!!! (@RaveeTweets) reported

    @TDAmeritrade I have only the account number as I applied online and shared the documents through fax and also email for getting the login ID and Password. Since I see some response here could you please let me know by when the application will be processed if I share the account number

  • honkystonks ***** Stonks Investor 🤠 (@honkystonks) reported

    Wow. @TDAmeritrade restricting their users from writing “Sell to Open” covered calls on certain stocks like $AMC .... How this makes sense to me? I will never know. In fact, it sounds like THEY don’t even know. Please fix this issue ASAP. Huge turn off as a long-time user.

  • baba_yat Investing Father (@baba_yat) reported

    @TDAmeritrade how can a company only present a phone number as the way of communication with customer service? What if your client is deaf and mute?

  • Coleman4Nh Self Sufficient Capital (@Coleman4Nh) reported

    @TDAmeritrade I am inches away from pulling my account. 1 hour and 30 minute wait to resolve an issue your staff said was clear? This on top of restricted trading is absolutely fascinating as to why I am still a client of yours... Some reason I stuck it out while others pulled.

  • TracyLeeZM TLW (@TracyLeeZM) reported

    @TDAmeritrade seriously? can't get anyone at local branch; over 90 minute wait time on phone; no one answering FB chat help; inadequate info on website; just need to confirm 1 thing on acct & get fax # 2 send forms. It's crazy time yes. But ppl need help w/ accts in timely manner

  • 1JENSABA jennifer saba ✨ (@1JENSABA) reported

    @TDAmeritrade There was a MAJOR glitch today for me and others.....waiting as patiently as possible for it to be fixed! There should be no delay!!!!!!!!!!!

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