TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santa Barbara, CA | 1 |
| Baltimore, MD | 1 |
| Fort Mitchell, KY | 1 |
| Schmitten, Hessen | 1 |
| Bratislava, Bratislava | 1 |
| Galax, VA | 1 |
| Pueblo, CO | 1 |
| Elk Grove, CA | 1 |
| Monterrey, NLE | 1 |
| West Palm Beach, FL | 1 |
| Phoenix, AZ | 1 |
| Milwaukee, WI | 1 |
| Meeker, CO | 1 |
| La Jara, CO | 1 |
| Wesley Chapel, FL | 1 |
| Riverview, FL | 1 |
| Santa Rosa, CA | 1 |
| Portland, OR | 1 |
| Palo Alto, CA | 1 |
| Philadelphia, PA | 1 |
| Spartanburg, SC | 1 |
| Santee, CA | 1 |
| Perkasie, PA | 1 |
| Seoul, Seoul | 1 |
| Grovetown, GA | 1 |
| Greer, SC | 1 |
| Wilson, NC | 1 |
| Dallas, TX | 1 |
| Milton, MA | 1 |
| Bridgewater, NJ | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Randy Smith
(@RSmittyDE) reported
@TDAmeritrade are you noting any issues with the mobile platform? I am having significant latency and timeout errors. To be sure, I cleared cache from the app and restarted and still a problem. I also checked other apps and no issues.
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📈Investment Trapper🏚
(@iamkchase) reported
And seeing as I can only call @TDAmeritrade to even close my account, **** em. I’ll just abandon the whole account. Glad I didnt fund that account which was my whole reason for the call to begin with. TD SUCKSSSSS!
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dreamaker4
(@FoxyLady_401) reported
@TDAmeritrade There is an error on my account. I called several times today. I purchased EDIT at $62. The cost basis is showing $67.9008!
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Saif Syed Mohammad
(@Sayedsaifindia) reported
@TDAmeritrade My account is opened and verified by fax. But I haven't got the login id and password
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Joe
(@Joseph51487) reported
@TDAmeritrade @Lorrie_Momager why send you a DM, ... so a bot can answer? not helpful, @TDAmeritrade. How about hiring some employees to answer the phones, add a customer service email, and have real people respond to DMs
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BellRed123
(@BellRed123) reported
@RSmittyDE @TDAmeritrade Randy I’m having issues login. I’ve been on hold for so long and still can’t log in.
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BellRed123
(@BellRed123) reported
@PMorival @TDAmeritrade I’m having the same issue. The app or website won’t let me log on. So tired of TD
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VaultBreakerssc
(@VBreakerssc) reported
@SwheetBread @incarceratedbob @TDAmeritrade Are you still having this issue?
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Jack *******
(@JackSandler14) reported
@CharlesSchwab @TDAmeritrade #Ameritrade/#CharlesSchwab continues to be WORST brokerage out there (shy of criminal @RobinhoodApp) Mistakes they make constantly, NEGATIVELY affect trades, their cust, svc is clueless (that's when u can reach them- usually there is 45 min hold)- $AMTD-pathetic in every way!
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Michael Gorden
(@MichaelGorden3) reported
@TDAmeritrade why cant I add to any of my positions!? I have plenty cash and it sont let me buy anything! I'm tired of the B.S.! Especially after being restricted on buy those shorts! 1 more day of it and i'm transfer all my funds to webull! Not 1 issue there!
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EvilSurvivor
(@EvilDayTrader) reported
@TDAmeritrade you guys need to get your SOFTWARE (TOS), LAG, GLITCHY, and the horrible late respond issue fix. Your issue is costing me money! Hire people who know what they are doing. This crap have been going on WAY too long. Im sure Cobra Trading wouldnt mind my business!
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Randy Smith
(@RSmittyDE) reported
@BellRed123 @TDAmeritrade Yup and what I reported now seems to be sporadic, so I am back to my original problem, but every few attempts I can get on, but then it times out and says "Streaming data not available"
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sean casteel
(@seancasteel7) reported
@0001_Trader @etrade @TDAmeritrade Oh I know! I use E*TRADE as well and love it. I was just trying to help people, if they had an issue purchasing they’d have the knowledge to try purchasing a different way. And yes. That would SUCK *** paying that much in fees!!
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Rob Berry
(@RobBerr52189008) reported
@MatzShelley This is why I will fire TD ameritrade. They are getting paid for order flow to a market maker that likes to **** us over. They aren’t giving us best execution even, obviously. I’m out @TDAmeritrade I loved you but **** you
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billydslc
(@billydslc) reported
Anyone having trouble with #Thinkorswim scanners this morning. I am getting no data #TOS @Jonk87 @timothysykes @TDAmeritrade
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