TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
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Withdrawals
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@JayRudolph_) reported
@TDAmeritrade please contact me in regardless to my account. I can only liquidate can not purchase. HELP ME!!!!!!!!!!
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athena242020
(@athena242020) reported
@TDAmeritrade you have the worst customer service. Holding hours just to get zero help!
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ZyZ
(@ZyZmonster) reported
@PennyStalker01 @TDAmeritrade @TDAmeritrade I've been having the same issue for WEEKS
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Jay Hamlin
(@jdinsf) reported
@TDAmeritrade your ads make it SEEM like you have people to help new investors ... may I ask, WTF are they? Your platform is not a user-friendly platform!
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kevin
(@kevin80379485) reported
@evans_okoh @TDAmeritrade Not yet. How about u .u login ok.can u help me
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CaseyR
(@GrumpyStocks) reported
@TDAmeritrade Why is your customer service so bad? It’s on par with @RobinhoodApp these days. I am requesting a OTC rate lower and your representative refuses and hangs up the chat. That is horrible customer service.
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INTHEKNOW
(@jobicat) reported
@TDAmeritrade @GregMortenson2 MY ACCOUNT NEEDS TO BE AUDITED. SEVERAL MARGIN CALLS TAKING CASH FROM MY ACCOUNT AND WHEN I DID SPEAK TO IDIOT FROM TD AFTER WAITING FOREVER ON PHONE... HE STATED WELL WE ARE WORKING TO CORRECT ERRORS. I WANT MY MONEY THAT WAS TAKEN AS RESULT OF BOGUS MARGIN CALLS... THIS IS BS!
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ted guindi
(@GuindiTed) reported
@TDAmeritrade DO NOT USE THIS PLATFORM. HORRIBLE SERVICE. STAY AWAY !!
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SilentWings
(@pad_wy) reported
@TDAmeritrade blaming the customers, where you had even explicitly stated this was the case in messaging to everyone, if not a good idea. I am twitting to you to look into this deeps as it is still not working.
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WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@MikeJarzabek @TDAmeritrade File an @FINRA complaint if they executed unauthorized trades in your account. Tons of people are in the same situation at the moment with unsatisfactory responses and no solution implemented going on 5 days now.
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim Unable execute orders in a timely manner. Even being at the ask or higher for up to 3 seconds without any fills. BRING BACK COMMISSIONS IF YOU HAVE TO. Cancelled orders gets filled sometimes late. Things are ridiculously slow! IF THINGS ARE NOT FIXED IN A MONTH. IM OUT.
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WallStreet Engine Sludge
(@JohnnyLightnin4) reported
@TDAmeritrade @MoneyMoves_mm AFFECTING AT LEAST THOUSANDS OF YOUR USERS OBVIOUSLY YOUR PHONE WAIT TIMES UPWARDS OF 3 HOURS!!! NO RESPONSE ON CHAT SUPPORT ALL DAY
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IV
(@IanVedder) reported
@PennyStalker01 @TDAmeritrade E*TRADE had that issue today too. Cost me about 3,000 last week and made me 2200 today by not selling my orders till much later for some reason
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Atom
(@1subatomicfool) reported
@TDAmeritrade @thinkorswim PLEASE FIX THE DELAYS IN EXECUTION!!!! Its costing me money! ITS UNBEARABLE!!!!!!
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Mike Jarzabek
(@MikeJarzabek) reported
@TDAmeritrade Why does my account keep exercising stock options from Feb 12 and manipulating my account? You took my money and I am negative 85k!! Fix your glitch and give me my money back #cnn #fraud #MSNBC
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