TD Ameritrade Outage Map
The map below depicts the most recent cities worldwide where TD Ameritrade users have reported problems and outages. If you are having an issue with TD Ameritrade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
TD Ameritrade users affected:
TD Ameritrade is a broker that offers an electronic trading platform for the trade of financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, cryptocurrency, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nashville, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TD Ameritrade Issues Reports
Latest outage, problems and issue reports in social media:
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S.G.
(@StockGodd) reported
Yo @TDAmeritrade @TDAmeritradePR what is going on?!!!!!! Fix my balance NOW!!
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Johnny Chase
(@DramaDayTrades) reported
@notoriousalerts @TDAmeritrade Happened to me last week. Took 3.2k outta my account without warning. Had to be on the phone with them for 2 hours, talked to 3 different people. Finally got to a manager and then the funds magically appeared and they said it was a “glitch”. They tryna steal and hope no 1 notices
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David Horwitz
(@DavidAHorwitz) reported
@LittleWing54 @TDAmeritrade Got through to Ameritrade after 2 hrs 30 minutes...they confirmed a system problem with positions.
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J. Mis
(@jmis1979) reported
@TDAmeritrade Hello, there is 1700$ missing from my account this morning and your help line has a wait time of "FOREVER". Still on hold for over an hour. Jacob Misencik
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JessiesPennies
(@JessiesPennies) reported
@TDAmeritrade Hi I woke up this AM and my total account value dropped -$10k+ .... at 11 PM last night there were no issues market is closed !? What is going on!!!?? 😱😱😱
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Matty Ice
(@MattyRay30) reported
Hey @TDAmeritrade Please fix my account balance. Thanks. #tdameritrade #wtf
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DAM
(@IronWillTrader) reported
@TDAmeritrade how is my account -12k since afterhours trading closed last night? Over two hour wait time to speak to someone on the phone. Terrible!
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FinGoth
(@fin_goth) reported
@business It didn’t crash @robinhood @TDAmeritrade and other brokers manipulated the market. Your media blitz isn’t fooling anyone 🐍
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Cumin Trader 🌿
(@ndrsbhrwl) reported
@TDAmeritrade is having some back office issues with reporting account balances. So if you woke up this morning to find your account balance horked or in a margin call, it’s because they are hotfixing a bug! #tda
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Astro🍕
(@Astro2388) reported
@aerowoman1 @SDhillon07 @TDAmeritrade You have to turn on live quotes on think or swim otherwise you receive delayed action. Kinda stupid that live quotes aren’t standard
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HokieZ28
(@HokieZ28) reported
from
Kinston, North Carolina
@OptionsLocator @TDAmeritrade Man I was freaking out for a few minutes until I searched Twitter and saw everyone with margin accounts having same issue
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tyler
(@tyler59111264) reported
@jasonpate @TDAmeritrade Have you gotten any help from them? I have been in hold for 2 hours. Got a customer service reply that they were aware of an issue affecting account balances today and they are working to correct the issue.
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SD
(@SDhillon07) reported
@DentalSelecta @TDAmeritrade Try seeing your account down -$150k and tell me if it wouldn’t bother you a bit regardless if the market is closed or not
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spacenerd41
(@spacenerd41) reported
@TDAmeritrade you guys need to post on Twitter or something about your system issues. I woke up with over half a MILLION dollars in negative!! Caused me MAJOR distress and anxieties.
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DAM
(@IronWillTrader) reported
@easytrades2 @TDAmeritrade I’m down -12k overnight