Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julian A. Silva (@manofdays39) reported 2 minutes ago

  I can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”

• 
  majin spitfire (@MajinSpitfire) reported 3 minutes ago

  @iCrazeiOS Not working with Mario run

• 
  D.VIN (@Sonicb00mHHE) reported 4 minutes ago from Eagan, Minnesota

  My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

• 
  🎮°Renny • GamerGirl™°🎨 (@Rennygamergirl) reported 6 minutes ago

  @vjw2005 @SyrupBay But at least Daisy appeared in Super Mario Run and Mario Maker which are her 2nd and 3rd Mainline installment appearances. They should just have her show up whenever Peach does so they can fix this mess.

• 
  Shawn C (@Canada4Canada2) reported 6 minutes ago

  @JELKK11 @Canadianguyehh Mario Run had alot of downloads as well. Nobody wanted to pay to do the same thing over and over. It wasn't a success. This will be no different. Crash fans are just too toxic and childish to know what defines success

• 
  Matt Beardmore (@MatthewB_03) reported 13 minutes ago

  @AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates

• 
  Eddie Cash (@AM68461238) reported 13 minutes ago

  @robertlhutch24 @LockedOnCanes The problem with Mario is that he is stubborn AF. Zero innovation or creativity with the offense. Makes players cater to his scheme instead of understanding what scheme would fit best with the players. Have also seen Mario run up the middle on 3 & 10 with Justin Herbert. Nah!

• 
  El Capitan (@CptNintNdo) reported 13 minutes ago

  It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽

• 
  路地猫 🦋✨ (@alleycat_127) reported 15 minutes ago

  This douche really thinks that mario run by Nintendo, a company that took money away from a Etika funraiser, refused to fix their joy-con functionality even after thousands of compliants and still continues to DMCA content creators, is more better than sonic games run by SEGA??

• 
  Brian Vaira (@VairaBrian) reported 16 minutes ago

  @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

• 
  AndrewFBR #RemakeTwinsanity (@AlternateFbr) reported 17 minutes ago

  There has one guy at Nintendo who just REALLY loves Mario Run, against all reason this game is somehow still randomly getting new updates and its amazing. I wish that guy at Nintendo also really loved Crash Twinsanity and randomly made a full remake of it......

• 
  Treeborn Donkus (@poondonkus) reported 17 minutes ago

  Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.

• 
  Caleb 🌕 (@owltism) reported 24 minutes ago

  Nancy Wheeler would try to mario run away from her problems in high heels

• 
  Laila (@LDexter1314) reported 25 minutes ago

  @mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run

• 
  Orbital Chonker (@IzanagiRoo) reported 26 minutes ago

  Well #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.

• 
  Aha07 (@Aha07Aha07) reported 28 minutes ago

  OH NO GUYS THE COPS ARE COMING Hey Sonic! Dash !!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

• 
  Shawn C (@Canada4Canada2) reported 31 minutes ago

  @Magaska19 Microtransactions will kill this game as quickly as it killed Mario Run. Imagine paying to run the same courses over and over and over and over . Such a terrible game. Crash didn't need this crap

• 
  🌸Nikki Roessler🌷Year of Umamusume!🌸 (@VeloStriker22) reported 31 minutes ago

  Finally, I now have a reason to get back into Mario Run at some point, but I need to download the app onto my phone this time cus it's the only working mobile device I have 🤭

• 
  M3tr0n0id (@ja_roms08_9) reported 34 minutes ago

  @SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app

• 
  Slade Lucas (@Slade4Lucas) reported 35 minutes ago

  @ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.

• 
  Yonder (@yonder_yoshi) reported 36 minutes ago

  @TamaTheYoshi @LinkyYoshi19 Yes, Super Mario Run is actually really fun. I 100% it. Its no gacha game, unlikr Mario Kart Tour, it doesnt make progression slow in the name of inapp purchases. It lets you do world 1 and toad rally (with only red and green toads) for free else 10 US$ to unlock full version.

• 
  Matthew Janssen (@mttjj) reported 37 minutes ago

  @gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.

• 
  𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported 40 minutes ago

  @Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.

• 
  WabearUltra (@Bearkiddy) reported 43 minutes ago

  @Jadenfire @toucharcade Dude. Mario Run is amazing. New content? Of course not! Wanna do some PVP, probably not, but the mechanics are golden, super responsive and who doesn’t play a Mario game over an over an over and over and over and… I might have a problem haha

• 
  Jordan Santiago (@JordansTweetsYT) reported 45 minutes ago

  @KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.

• 
  Person108 (@PersonthePerso2) reported 45 minutes ago

  @mr_evaporation I genuinely would rather play Mario Run or Sonic Speed Battle, yeah that last one was grindy but at the same time it felt like I was getting somewhere, when I played Crash on the Run I felt weirdly trapped in a way

• 
  ✸ Voyager (@Fire_Voyager) reported 46 minutes ago

  @Hamada_520 Yeah, Not even Mario can save a mediocre game, even Mario Run had a lot of trouble. So in the article I wanted to show examples of games that could had a skin of those franchises and still be fun.

• 
  Planpino (@planpino) reported 47 minutes ago

  @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

• 
  Tyler (@tyler_cfb91) reported 48 minutes ago

  I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.

• 
  gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported 54 minutes ago

  @somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.