Super Mario Run status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Super Mario Run reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Super Mario Run Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jarno Eskola (@jaeskola) reported 3 minutes ago

  Hi, I have a problem with Super Mario Run (Android). I try to link the app to a Nintendo Account but an error message appear. The support code is 804-7912.

• 
  Balloo™️ (@why_balloo) reported 3 minutes ago

  Mama Balloo Switch update: I got on the phone with her because she was stuck on Mario Odyssey, had no idea "how to make mario run." I kept telling her: it's just the left joystick. That's it. If the joystick isn't working let me know because I'll need to get an exchange for you.

• 
  Brian Vaira (@VairaBrian) reported 4 minutes ago

  @gillythekidYT It should have stayed a mobile game. If this was a spinoff title like super Mario run, there'd be no problem, but people have wanted a true sequel for a decade. At least The End is Nigh exists.

• 
  Kazam (@_M_A_K_1) reported 8 minutes ago

  @TweaksSupport @ahmedmakls It does not work for any of my apps. Apps are: Mercedes me, Sparkasse (Banking App), Sky Go, Mario Kart, Mario Run. Nothing is working. Auxi pack is not installed, spark dev repo exist. What is wrong?

• 
  Gene Park (@GenePark) reported 13 minutes ago

  @JeffGrubb It’s funny to see that crash freak out post imagining playing Mario on other platforms. I played super Mario run on iPhone just fine mentally I was just more mad it wasn’t a better game lol

• 
  gulag torture methods that go hard 🇺🇦 (@LilyKangaroo) reported 17 minutes ago

  @somari8591 Fair enough but like it still doesn’t fix the issue that Mario is just as nostalgia heavy as Sonic a lot of the time. Let’s not forget NSMB exists. Or 3D World. Or Mario Run.

• 
  Jordan Santiago (@JordansTweetsYT) reported 18 minutes ago

  @KPooper2005 It still gets updates, but the amount of new content it gets is at a rate so slow that a lot of people have moved to other games. but at least it wouldn't do an event as small as the one in Mario Run.

• 
  Tyler (@tyler_cfb91) reported 19 minutes ago

  I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.

• 
  Majewra in Clock Town (@Majewra) reported 19 minutes ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

• 
  Person108 (@PersonthePerso2) reported 22 minutes ago

  @mr_evaporation I genuinely would rather play Mario Run or Sonic Speed Battle, yeah that last one was grindy but at the same time it felt like I was getting somewhere, when I played Crash on the Run I felt weirdly trapped in a way

• 
  Treeborn Donkus (@poondonkus) reported 23 minutes ago

  Both of these games are just inferior incarnations of their console versions, and everyone knows it. Meanwhile, nobody liked Super Mario Run, and nobody noticed Dr. Mario World. The issue is that, yes, casuals play mobile games. But casuals don't spend money, either.

• 
  Laila (@LDexter1314) reported 24 minutes ago

  @mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run

• 
  Daniel Kaszor (@dkaszor) reported 26 minutes ago

  @Patrick_ORourke I think the problem that Mario Run had was that it was designed for an era of mobile games that had already passed by 2016. Think it could have been huge if it had come out, say, three years earlier.

• 
  D.VIN (@Sonicb00mHHE) reported 26 minutes ago from Eagan, Minnesota

  My Mario 64 replay got 20 stars in, at which point I determined I should probably keep working towards finishing my Black Eagle run in FE3H before Animal Crossing and P5R later this month. Yeah so happy #MarioDay I'm going back to weeb games lol

• 
  That Sam Guy (@StingX2) reported 26 minutes ago from Collingswood, New Jersey

  That was a fun stream of the mario series, the highlight being that Mario 1 run. World 5 was an issue, but I 1 shotted 6. 7 wasn't terrible, and 8 gave me issue but 1 shotted 8-4 on the first go with 1 life left. woo

• 
  Planpino (@planpino) reported 28 minutes ago

  @elliotduby OH NO GUYS THE COPS ARE COMING Hey Sonic! JUMP!!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!

• 
  J 🧣 (@AstralDreams8) reported 30 minutes ago

  @mockeryofortuna I already had 300, then adding my Mario run account to my Nintendo added 100, then I just did daily challenges plus the sign in bonus and got 500 :) it didn’t take much time at all!

• 
  Minty (@MintyIndustrial) reported 33 minutes ago

  Phew thank god I’m not the only one who appears to be having problems with the App Store. I wonder what ******** happened. I thought a lot of the things I was searching for was deleted. The only stuff that popped up was Super Mario Run

• 
  🌸Nikki Roessler🌷Year of Umamusume!🌸 (@VeloStriker22) reported 37 minutes ago

  Finally, I now have a reason to get back into Mario Run at some point, but I need to download the app onto my phone this time cus it's the only working mobile device I have 🤭

• 
  El Capitan (@CptNintNdo) reported 38 minutes ago

  It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽

• 
  M3tr0n0id (@ja_roms08_9) reported 38 minutes ago

  @SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app

• 
  𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh (@RefreshingStars) reported 40 minutes ago

  @Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.

• 
  Hiccup (@HiccupJul) reported 41 minutes ago

  really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.

• 
  Phil Johnson 🇺🇸 (@philjohnson1209) reported 44 minutes ago

  Even Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.

• 
  Chris @ Crown Tundra (@Tsukento) reported 51 minutes ago

  @KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.

• 
  Fronk (@Masaka__Arienai) reported 52 minutes ago

  My shift key is broken. The super mario run*.

• 
  Cart McCloud (@CartridgeGames) reported 55 minutes ago

  Super Mario Run is very good with Tezuka and Miyamoto both seemingly involved and massive mainstream marketing - underperformed Animal crossing had to be rebooted since it wasn’t working out, still didn’t work out. Fire emblem is their only success and it’s awful

• 
  Thousand Year 🚪 (@ThousandYrGames) reported 55 minutes ago

  @Photonerd96 @El_Texicano Now do a Danger Mario run, complete the Trouble Center, fight Atomic Boo, and clear the Pit of 100 Trials.

• 
  Majewra in Clock Town (@Majewra) reported 56 minutes ago

  @Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.

• 
  Aha07 (@Aha07Aha07) reported 60 minutes ago

  OH NO GUYS THE COPS ARE COMING Hey Sonic! Dash !!!! MARIO RUN!!!!!!! HURRY POKÉMON GO!!!!!!! CRASH IS ON THE RUN!!!!