Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
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Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wichita, KS | 1 |
| Jewar, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler
(@tyler_cfb91) reported
I think the projector is working fine, mom just needs to wait for the sun to go down in order for it to work. My mom has always been so dimwitted. One time she thought that the AV Cords for the Wii would work for the Xbox 360 & assumed that Super Mario Run would work on my Wii U.
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jemmabrown
(@jemmabrown) reported
from
Southampton, England
Hey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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Laila
(@LDexter1314) reported
@mariokarttourEN having an issue signing back onto my @NintendoAmerica account with google Authenticator. I launch it and it says codes are invalid. Mario Kart and Mario Run
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Goodspeed
(@HindianOnTwitch) reported
@bair54096307 @TheNCSmaster @Mevans2703 Now you're insulting me because I have used logic to breakdown your personal issues with the game. Idk how long you played or how much you paid but I don't feel you're qualified to judge based on what you're saying. This isn't Dr mario or mario run, MKT has been great.
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Chris @ Crown Tundra
(@Tsukento) reported
@KeikakuKat The problem is how they go about monetizing it. They tried the buy a game method and it didn't work well for Super Mario Run.
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Gene Park
(@GenePark) reported
@JeffGrubb It’s funny to see that crash freak out post imagining playing Mario on other platforms. I played super Mario run on iPhone just fine mentally I was just more mad it wasn’t a better game lol
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El Capitan
(@CptNintNdo) reported
It’s funny to me how people still complain about micro transactions in free mobile games! If the game was $10 with no micro transactions know one would buy it, look at Mario Run! The consumer has created the problem. The dev’s need to make money if they can’t get any up front 🤷🏽
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Hiccup
(@HiccupJul) reported
really stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
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Matthew Janssen
(@mttjj) reported
@gruber @twadds This is 100% the issue! I have Mario Run installed and it’s labeled as MARIO RUN. So every time I type the word “Mario” it tries to replace it with all caps. I talk video games with my friends all the time. It’s incredibly annoying.
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Larry Dragospiro
(@koopa_larry) reported
@AidenRS139 Mario Kart Tour= too many Marios Fire Emblem Hereos= Never played Animal Crossing Pockets Camp= uuuuh. Too much slow. Super Mario Run= Why I have to pay for playing?
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𝙎𝙏𝘼𝙍𝘿𝙐𝙎𝙏 ✨ — Sonic Refresh
(@RefreshingStars) reported
@Zhane_Star To be fair, Daisy appeared in Super Mario Run, the last new mainline 2D Mario, as a playable character. Waluigi is a problem because of his existence as a joke character and his (seemingly) lacking popularity in Japan. His existence is a franchise-wide null-factor.
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Orbital Chonker
(@IzanagiRoo) reported
Well #SGDQ2021 has broken my brain. Starting a paper mario run by playing zelda oot. Doing crazy stuff till it crashes then swapping cartridges.
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Infinite8
(@TinTinfinite) reported
Mario Run is also affected. However Dr. Mario World didn't have the issue (ironic, that the game will shut down in two weeks)
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☔🌈
(@nebuloved) reported
I'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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Jason Battle 🦥
(@jasontbattle) reported
@RichardPrince_ Yea I have two builds a pg that has 99 perimeter defense and 99 steal and all the badges and people still dribble into me and no penalty…sometimes I get steals but it needs to happen more or they should bobble the ball not Mario run into me Game is just broken
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