Super Mario Run Outage Map
The map below depicts the most recent cities worldwide where Super Mario Run users have reported problems and outages. If you are having an issue with Super Mario Run, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Super Mario Run users affected:
Super Mario Run is a side-scrolling, auto-running video game developed and published by Nintendo for iOS and Android devices. It was released first for iOS on December 15, 2016, and will be released for Android in 2017.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Super Mario Run Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Cash (@AM68461238) reported@robertlhutch24 @LockedOnCanes The problem with Mario is that he is stubborn AF. Zero innovation or creativity with the offense. Makes players cater to his scheme instead of understanding what scheme would fit best with the players. Have also seen Mario run up the middle on 3 & 10 with Justin Herbert. Nah!
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☔🌈 (@nebuloved) reportedI'm trying out Mario Kart Tour and Mario Run to distract myself from how I'm feeling... I'm not sure if it's working.
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*Larry Ω (@Learii) reported@_Anthony_A_G ya but nintendo never get their IP to anyone but theirself as for mario run, pokemon GO and animals crossing pocket camp they on mobiles because nintendo team up with DeNA when they working on the switch
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M3tr0n0id (@ja_roms08_9) reported@SuperMarioOOC81 Lmao!! Didn't remember him working out and announcing the Super Mario Run app
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Jesse 🖥️ (@Jesse4060) reported@Mevans2703 @Kutairo_ Just checked, no where on the Mario wiki, nor the normal wiki, does it say Super Mario Run is a mainline game. Mario Kart Tour’s entry on the Mario wiki does, however the reference for it links to an error page so...
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jemmabrown (@jemmabrown) reported from Southampton, EnglandHey @NintendoUK I uninstalled super Mario run from my iPhone and just re installed it for some nostalgia! It’s weirdly now created a new ‘user’ and won’t let me connect to my Nintendo account. My tickets, buildings etc are also gone! Error 804-3985
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Rufus (@HylianEmo24) reportedWelp, Super Mario Run is broken and keeps getting an error occurred I don't wanna uninstall in case the game will not be compatible with my phone The WHOLE REASON I got a new phone was to play games like Animal Crossing Pocket Camp and Mario Kart Tour again 🥲 This is rude!!
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Slade Lucas (@Slade4Lucas) reported@ENemtsas @DynamoSuperX The issue is that Tour seems much more akin to a spin off, just as Pokemon Go, Mario Run and AC Pocket Camp are. It would be like if they released another Arcade game and people said "look, we got a new Mario Kart game!" Or the same with Home Circuit.
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Majewra in Clock Town (@Majewra) reported@Rei_Sh0 I'm well aware of all issues with Sonic 06, but it's usually considered the worst Sonic game even though a most of them suck. Mario Run is usually considered the worst Mario game, which is why I compare them. I don't count games like Hotel Mario.
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Phil Johnson 🇺🇸 (@philjohnson1209) reportedEven Nintendo hasn't been able to have a good track record. Pokemon Go was good, but lasted only a month before the hype died. Mario run is good, but most of it is behind a paywall. And lots of people had an issue with Animal Crossing: Pocket Camp. Same for Mario Kart Tour.
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Hiccup (@HiccupJul) reportedreally stupid that they won't enable offline usage. this is why i never bought (and therefore cannot play) super mario run - eventually, the game is going to stop working if someone doesn't develop an unofficial server emulator. and that's not been done for SMR yet.
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Matt Beardmore (@MatthewB_03) reported@AlaO_kun @Fredrikspelarsp Sonic Dash only had like one or two different levels and no sense of progression Mario Run offered a full game but only if you paid, which as a mobile game, isn't appealing. Crash on the Run could stay alive for years like Sonic Forces Speed Battle, assuming it gets updates
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Julian A. Silva (@manofdays39) reportedI can only imagine someone in Nintendo going, “We put her in Smash! And Super Mario Run! We even gave her a Crash Bandicoot double jump! We’re only human, you fanatics!”
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. (@ivipostingstuff) reported@DanoDino86 @M1ster_Kevin @Wario64 tbf the problem with Mario Run wasn't the fact that it costed money, but the absurdly high price for mobile standards luckily, the game often went on sale to a way more reasonable $5
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KRIS MEETS W🌎RLD (@krismeetsworld) reported from Doctor Phillips, Florida@schmelty @SuperWeenieHtJr So your issue with Smugglers Run is that the buttons are in their accurate spot, as they would be in the films and require you to look back n forth from the viewport and the controls, just like characters would in the movies. FYI: Never seen a four seater Mario Kart before.