Steam

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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.

Problems in the last 24 hours

The graph below depicts the number of Steam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Steam Outage Chart 01/20/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Steam users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (19%)

    Online Play (19%)

  3. Glitches (18%)

    Glitches (18%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (3%)

    Matchmaking (3%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Steam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumMarche-en-Famenne Sign in
FranceBrimeux Glitches
FranceAstaffort Sign in
GermanyRüdesheim am Rhein Matchmaking
IndiaPune Sign in
SpainXàtiva Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Steam Issues Reports

Latest outage, problems and issue reports in social media:

  • emercer Eduardo Mercer 🌹🏴 (@emercer) reported

    So much trouble getting @Steam to just let me reserve a Steam Deck... took me over 1h of trying to book a 512GB unit. December can't come soon enough.

  • Yums_95 Yums (@Yums_95) reported

    Let me have my Steam deck damn it! No one is more excited 😤😤😤 @Steam “unexpected error” my *** 😭

  • ThatGuyNedd ThatGuyNedd (@ThatGuyNedd) reported

    @Steam I honestly am unsure why people are comparing it to the Switch. This device is ideal for someone unable to get a PC up and running because of part stock issues and wants to play their games they own on steam. However the switch is ideal for multiplayer party games or couch co-op.

  • MoistChromosome Colby (@MoistChromosome) reported

    @downrightdpad @rougesome @Steam Jokes on you, I live in Canada where I won’t go bankrupt for medical issues!

  • ConJaboc Jaboc Con (@ConJaboc) reported

    @Steam My account has been stolen and I can't for the life of me find anywhere to talk to an actual person about this issue, can someone help me to find some actual steam support?

  • KEEPLIND What (@KEEPLIND) reported

    @dtantono @Noobface @Steam From what it seems, basically only in game voice chat doesnt work right now. And that shouldnt be a huge issue for most people.

  • dopeyish Aaron (@dopeyish) reported

    @madlittlepixel I had a similar issue. Initially couldn't reserve one. Said my account was too new. Messaged @Steam support because I've had an account for years and purchase quite a few games from them, most recently Resident Evil Village. They fixed it and I reserved the 512gb model.

  • Brandon90874418 Brandon Williams (@Brandon90874418) reported

    @Steam Fix it please

  • Gravitational Michael Tseng (@Gravitational) reported

    @JustinRoiland @Steam Mine just went through, I had the same exact error. Couple tips: - Do it through the native steam desktop app, not mobile or web - just keep hitting "continue" - i believe it's a timed lock out, prob an hour

  • See_That_Plant Geoff Kottmeier (@See_That_Plant) reported

    @pawsibilityx0 @Steam I was having the same issue earlier, tried again about 20 minutes ago and now showed as eligible. Give it another try?

  • big_treefiddy5 Big Hoss (@big_treefiddy5) reported

    @ErchachoESP @Steam This is literally meaningless, they're not worth that much and its against ebay's terms of service to sell something that doesn't even exist yet because you need to ship within 30 days of purchase.

  • Danielsand Dan ******* (@Danielsand) reported

    Seriously. Why did @Steam allow the rate limiter today? They knew folks would be trying to get through their broken cart. Gah!!

  • Szmittu Peter Schmidt (@Szmittu) reported

    @Steam I give up. I have it in my basket since 2.5 hours, first I couldn't buy it, later "too many purchases" error, now "you have other purchase pending". Support does not reply. Just great.

  • GBeardwizer GuardianBeardwizer (@GBeardwizer) reported

    So apparently after buying over 100 games on their service, no matter the cost of them cause of steam sales, @Steam says I'm ineligible to order the Steam Deck because they show I've never bought a steam game...

  • jack_schorsch Jack Schorsch (@jack_schorsch) reported

    @Steam @Steam_Support what a horrible UX issue. I have tried requesting a refund for a product three times today, which was obviously purchased today (reciept) and each time it is rejected because you think I played it for 67 hours today. In the hour I owned it

  • Brettina10 Brettina (@Brettina10) reported

    @Wafflecrunching @Steam Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • LuminaWah a blue wah (@LuminaWah) reported

    @ManjiButt @Steam it was a system error. ive already preordered. but it as kind if bizarre to see

  • gclayton86 Gary (@gclayton86) reported

    @Steam @Steam I've been a customer for literally YEARS and have bought an absurd number of games from y'all. Why am I getting the error "Your account is too new" when trying to reseerve!?

  • jarrod777 Scott Pilgrim (@jarrod777) reported

    @threatresearch @Steam just keep refreshing it until it works, try signing in and out again too, i got that error a few times, but then i just kept refreshing till it worked, and then i button mashed the payment buttons until it finally went through, if i could magically take hold of ur pc id do it 4 u

  • MicaJMJ Jared Mica Johnson (@MicaJMJ) reported

    @dealer_of_happy @Steam @Sony Consoles lose money on software sales if nobody can buy their consoles so I don’t understand why they can’t solve this relatively simple problem

  • NotSickamore EvSickamore ✿ (@NotSickamore) reported

    @Steam let me log in to claim my damn twitch loot. Waited 12 hours to login and it still says too many attempts...wtf

  • Brook42616549 Brook (@Brook42616549) reported

    @Wafflecrunching @Steam OH!! thought i was the only victim of this, like i got banned and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cybermonstersecurity on instagram who got me back into my account he should help you

  • hmsq82 Hugo (@hmsq82) reported

    @PaulOBrien @Steam Ordered one, was there massive issues before? just logged on to steamapp and pre-ordered. ;)

  • AndyH_3D Andrew Hickinbottom (@AndyH_3D) reported

    @AWDtwit @Steam Steam is so broken over this, i had to try 4 times just to purchase the Streets Of Rage 4 DLC, which i had no idea was out now!

  • justinkatzmedia Justin Katz (@justinkatzmedia) reported

    @CuRrY_Boiii @Steam Not really. I know the exact specs / what I’m getting into. So unless there’s an actual hardware issue, which warrants repair / replacement, I know what’s going on lol

  • SmithWheres I’m awake, I’m awake (@SmithWheres) reported

    @Steam Gabe’s not the brightest star in the galaxy for sure. Not sure why they don’t follow Apple, never have any issues getting their new wares. Not like there wasn’t a precedent set with the GPU fiasco. Thinking is hard for some folk.

  • Brandon90874418 Brandon Williams (@Brandon90874418) reported

    @Steam Please fix it

  • Cajun4evr CajunYvonne 👀 (@Cajun4evr) reported

    @Steam Finally figured it out. Found it in my cart, waited 30 minutes just to make sure. I used the steam app on my smart phone and it went through with no problem. It is now there in my purchase history.

  • KieranTully Kieran Tully (@KieranTully) reported

    @edzitron OTOH, true elastic scaling is hard. Can't expect merchants to build their own payment network (even @Steam wallet payments failed!) or design their store for the rare black swan event where customers DDoS them. Thinking cap on, have some ideas.

  • ghostriders45 ghostriders45 (@ghostriders45) reported

    @vg_watcher @Steam Even mine is having issue just now trying to purchase